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Home My WebLink AboutBuilding Permit #128-12 - 85 HILLSIDE ROAD 8/11/2011 i TOWN OF NORTH ANDOVER APPLICATION FOR PLAN EXAMINATION Permit NO: s C Date Received Date Issued: IMPO`RTAN`T: Applicant must complete all items on this page LOCATION Print PROPERTY OWNER / '�/ S�� ii�J� Unit# Print MAP NO:�C'/PARCEL: ZONING DISTRICT: Historic District yes n� Machine Shop Village y s no 100 year-old structure y no TYPE OF IMPROVEMENT PROPOSED USE Residential Non- Residential ❑ New Building ❑ One family ❑Addition ❑Two or more family ❑ Industrial ❑Alteration No. of units: ❑ Commercial ❑ Repair, replacement ❑Assessory Bldg ❑ Others: ❑ Demolition ❑ Other f tic ®Welles Floodplain ® VVetlandsi �' l p _� � 0 WatershedlDstrict V _ DES RIPTI9VF WORJk TO BE PERFORMED: a / entific 'on Please Type r Print Clearly) OWNER: Name: �'� 2 .9 Phone: C� Address: -�✓- /" �`��% f��9 Qzr��a CONTRACTOR Name:d✓l��,✓ Phone: Address: Supervisor's Construction License: �7�`9 Exp. Date: Home Improvement License: ,/3 `�5Exp. Date: 17 ARCH ITECT/ENGINEER � �� Phone: ' Address: ,�: T / � Reg. No. FEE SCHEDULE:BULDING PERMIT.$12.00 PER$1000.00 OF THE TOTAL ESTIMATED COST BASED ON$125.00 PER S.F. Total Project Cost: $ �Z1� r FEE: $ q Check No.: ° Receipt No.: NOTE: Persons contractin ith unregistered contractors do not have access to the guaranty fund Si' -0"7 ma ' _ Signatureofcontracto � ` �Y: '�}_4°; Plans Submitted ❑ Plans Waived ❑ Certified Plot Plan ❑ Stamped Plans ❑ TYPE OF SEWERAGE DISPOSAL Public Sewer ❑ Tanning/Massage/Body Art ❑ Swimming Pools ❑ Well ❑ Tobacco Sales ❑ Food Packaging/Sales ❑ Private(septic tank,etc. ❑ permanent Dumpster on Site ❑ THE FOLLOWING SECTIONS FOR OFFICE USE ONLY . INTERDEPARTMENTAL SIGN OFF - U FORM . . DATE REJECTED DATE APPROVED PLANNING & DEVELOPMENT ❑ ❑ COMMENTS CONSERVATION Reviewed on Signature COMMENTS R HEALTH Reviewed on Signature COMMENTS Zoning Board of Appeals:Variance, Petition No: Zoning Decision/receipt submitted yes Planning Board Decision: Comments Conservation Decision: Comments Water & Sewer Connection/Signature& Date Driveway Permit DPW Town Engineer: Signature: Located 384 Osgood Street FIRE DEPARTMENT - Temp Dumpster on site yes no Located at 124 Main Street Fire Department signature/date COMMENTS f Dimension Number of Stories: Total square feet of floor area, based on Exterior dimensions. Total land area, sq. ft.: ELECTRICAL: Movement of Meter location, mast or service drop requires approval of Electrical Inspector Yes No DANGER ZONE LITERATURE: Yes No MGL Chapter 166 section 21A—F and G min.$10041000 fine NOTES and DATA— For department use I i ❑ Notified for pickup - Date Doc:.Building Permit Revised 2011 June/mi I Building Department The following is a list of the required forms to be filled out for the appropriate permit to be obtained. Roofing, Siding, Interior Rehabilitation Permits ❑ Building Permit Application ❑ Workers Comp Affidavit ❑ Photo Copy of H.I.C. And/Or C.S.L. Licenses ❑ Copy of Contract ❑ Floor Plan Or Proposed Interior Work ❑ Engineering Affidavits for Engineered products NOTE: All dumpster permits require sign off from Fire Department prior to issuance of Bldg Permit Addition or Decks ❑ Building Permit Application ❑ Certified Surveyed Plot Plan ❑ Workers Comp Affidavit ❑ Photo Copy of H.I.C. And C.S.L. Licenses ❑ Copy Of Contract ❑ Floor/Crossection/Elevation Plan Of Proposed Work With Sprinkler Plan And Hydraulic Calculations (If Applicable) ❑ Mass check Energy Compliance Report (If Applicable) ❑ Engineering Affidavits for Engineered products NOTE: All dumpster permits require sign off from Fire Department prior to issuance of Bldg Permit New Construction (Single and Two Family) ❑ Building Permit Application ❑ Certified Proposed Plot Plan ❑ Photo of H.I.C. And C.S.L. Licenses ❑ Workers Comp Affidavit ❑ Two Sets of Building Plans (One To Be Returned) to Include Sprinkler Plan And Hydraulic Calculations (If Applicable) ❑ Copy of Contract ❑ Mass check Energy Compliance Report ❑ Engineering Affidavits for Engineered products NOTE: All dumpster permits require sign off from Fire Department prior to issuance of Bldg .Permit In all cases if a variance or special permit was required the Town Clerks office must stamp the decision from the Board of Appeals that the appeal period is over. The applicant must then get this recorded at the Registry of Deeds. One copy and proof of recording must be submitted with the building application Doc: Doc.Building Permit Revised 2008mi Location 25f 411-S114- e No. /0, Date MORTry TOWN OF. NORTH ANDOVER f v > ; ; Certificate of Occupancy $ Building/Frame Permit Fee.,$ Foundation Permit Fee $ Other Permit Fee $ TOTAL $ Check # f 24471 Building Inspector V4ORTH ® of - .- nd overA 0 o , '� lover, Mass., _ R ' (( ' i ( QLAKE A. COC HICHEWICK �l,9 AORAreo S BOARD OF HEALTH Food/Kitchen PEnMIT T D Septic System BUILDING INSPECTOR THIS CERTIFIES THAT................ ...:....... ....... ..!R. ...4............................................................................. Foundation :11 has permission to erect................. ................. buildings on ..... .......... ... . .�. .S. ....... ........... ough to be occupied asp � '• !! ..... fiv�a • .f..... y ........... ............... ... ne provided that the person accepting this permit shall in every respect conform to the terms of the application on file in Final- this office, and to the provisions of the Codes and By-Laws relating to the Inspection, Alteration and Construction of Buildings in the Town of North Andover. PLUMBING INSPECTOR VIOLATION of the Zoning or Building Regulations Voids this Permit. Rough Final lj'F-- . YYIRES ' 6 I . ELECTRICAL INSPECTOR LRLSS CO1SCTnl1 Rough ... Service ................. ..............t......... BUILDING INSPECTOR 1 Final Occupancy Permit Required to Occupy Building GAS INSPECTOR Rough Display in a Conspicuous Place on the Premises — Do Not Remove Final No Lathing or Dry Wall To Be Done FIRE-DEPARTMENT. Until Inspected and Approved by the Building Inspector. Burner Street No. SEE REVERSE SIDE Smoke Det. Office of Consumer Affairs and gusiness Regulation 10 Park Plaza..--Suite 5170 Boston, Massachusetts 02116 Home Improvement Contractor Registration Registration: 132752 Tvpe: DBA Expiration: 4/2/2013 Tr# 210037 ARENA CONSTRUCTION K CHRISTOPHER ARENA 139 FOREST ST } FRANKLIN, MA 02038 _ Update Address and return card.Mark reason for change. Ej Address ❑ Renewal Employment ❑ Lost Card )PS-CA1 %I 50M-04/04-G101216 e ill. �P,/�� \ Office oonsume � i13ness ega a on Lscense br registration valid for ittdividul use only HOME IMPROVEMENT CONTRACTOR before the expiration date. If found return to: Registration: 132752 Type: Office of Consumer Affairs and Business Regulation Expiration 4/2/2013 DBA 10 Park Plaza-Suite 5170 Boston,MA 02116 ASIA CONSTRUd-T J� h' t -c+iR-ISTOPHr=R AR6 139 FOREST ST FRANKLIN,MA 02038 Undersecretary Not valid without signature Nla'ssachusctts - Department 41I' Public Sal rt'N Board Of Buildim-, Re�,ulatimis anal Standards Construction Supervisor License License: CS 578M 4 k k CHRISTOPHER S ARENA 139 FOREST ST FRANKLIN, MA 02038 Expiration: 7/16/2013 e muui..i n)er Tr#: 17211 OP ID:SH '4coErU' CERTIFICATE OF LIABILITY INSURANCE DATE(MMIDDIYYYY) 07128111 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW._.THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must be endorsed. If SUBROGATION IS WAIVED,subject to the.terms and conditions of the policy,certain policies may require an endorsement A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement s PRODUCERONTACT 508-879-1310 NAAMEME: Jewell Insurance Agency,Inc. 508-872-2764 PHONE FAX 1101 Worcester Road Ic No Ext: (AIC,Nn); P.O.Box 2770 E-MAIL ADDRE Framingham,MA01703-2770 PRODUCSER RobertA Farr CUSTOMERID*ARENA-1 INSURER(S)AFFORDING COVERAGE NAIC# INSURED Christopher Arena d/b/a INSURER A:Continental Casualty Com pany 20443 Arena Construction INSURER B: 139 Forest Street INSURERC: Franklin,MA 02038 INSURERD: INSURER E INSURERF: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE OL UB POLICY EFF POLICY EXP LIMITS LTR WVD POLICY NUMBER MIDDIYWY MMIDDIYYYY GENERAL LIABILITY EACH OCCURRENCE $ COMMERCIAL GENERAL LIABILITY A N TED PREMISES Ea occurrence $ CLAIMS-MADE F]OCCUR MED EXP(Any one person) $ PERSONAL&ADV INJURY $ GENERAL AGGREGATE $ GEN'L AGGREGATE LIM IT APPLIES PER- PRODUCTS-COMP/OP AGG $ POLICY I PRO LOC $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ (Ea accident) ANY AUTO BODILY INJURY(Per person) $ ALL OWNED AUTOS BODILY N URY(Per accident) $ SCHEDULED AUTOS PROPERTY DAMAGE $ HIRED AUTOS (Per accident) NON-OWNED AUTOS $ $ UMBRELLA UAB OCCUR EACH OCCURRENCE $ _ EXCESS LIMB CLAIMS-MADE AGGREGATE $ DEDUCTIBLE $ RETENTION $ $ W WERS COMPENSATION WC STATU- OTH- AND EMPLOYERS'LIABILITY TORY LIMITS ER IEX A ANY PROPRIETOR/PARTNERECUTIVE Y/N 6S59UB-4605P27-2-11 04114111 04/14112 E.L.EACH ACCIDENT $ 100,000 OFFICER/MEMBER EXCLUDED? N I A (Mandatory In NH) E.L.DISEASE-EA EMPLOYEE $ 100,000 If yes,describe under DESCRIPTION OF OPERATIONS belorr E.L.DISEASE-POLICY LIMIT I$ 500,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (Attach ACORD 101,AddMonal Remarks Schedule,II more space Is required) CERTIFICATE HOLDER CANCELLATION NORTAND SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Town of North Andover ACCORDANCE WITH THE POLICY PROVISIONS. Building Department j 1600 Osgood Street AUTHORIZED REPRESENTATIVE North Andover,MA 01845 �q W6, ®1988-2009 ACORD CORPORATION. All rights reserved. ACORD 25(2009109) The ACORD name and logo are registered marks of ACORD Arena Construction Co. Contractual Agreement Builder/Contractor: Date: 7/7/11 Christopher Arena 139 Forest Street Franklin, MA 02038 Office/Fax: 508-528-3675 Cell: 508-509-7992 €-mai#:carena139@verizonmet Homeowner: Don and Mary Lou Schaalman 85 Hillside Rd. North Andover,Ma 01854 978-6$7-1728 The Contractor(Arena Construction)agrees to remodel/renovate at the above address in North Andover Ma.Contract based on plans and specs provided by R.B.L.Architects dated 6/9/11. Demo: Demo as per plans,contractor shall protect existing floors,walls,and all surroundings. Dumpster shall be placed in driveway and shall remain until completion of job. Remove existing carpet and subfloor in family room as to prep for new open cell foam insulation. Note:not noted in plans. Plumbing: Demo as per plans,rough and finish as per plans and specs. Electrical: Demo electrical as needed,rough and finish as per plans,and specs.All new electrical to tie into existing panel. Note:no under counter lights at this time. Heat: Demo existing heat as per plans;install new toe kick heaters as per plans and specs. Insulation:Insulate all opened exterior stud,rafter or stud cavities with open cell foam insulation as well as existing family room floor joists. Family room floor:After floor is insulated install new W t&g o.s.b. sub floor glued and nailed. Blueboard and Plaster:board and plaster as per plans and specs,any patch work to match existing as close as possible.Also plaster over existing textured foyer ceiling new ceiling to be smooth. i Arena Construction Co. Contractual Agreement Windows and Doors:New doors and windows as per plans and specs. Remove existing windows in family room (4)re frame for new windows as per plans and install. Kitchen windows remove existing and re-frame for(2)new and install_French door:frame new opening and install new interior French door, new bulkhead door to be 3'0"x 6'8"steal insulated with dead bolt. Cabinets and Countertops: New kitchen cabinets to be supplied by homeowners and install by Arena Construction,counter tops to be supplied by homeowners and installed by others. Interior Finish:Install new S'0"ten light French door from kitchen to dinning,all baseboard and casing to match existing house. Flooring:Install new Y"x 2 YV Mg red oak flooring in kitchen and family room,sand and finish with two coats. Appliances:All appliances to be supplied by homeowners and installed by Arena Construction. Contractor to vent new micro/range hood to exterior. Bulkhead enclose: Build new entrance enclosure at back basement door location,wall to be 2x416" o.c, with''/:"o.s.b. sheathing,roof rafters to be 2x616"o.c.with%"c.d.x.roof sheathing,roofing,and siding to match existing house as close as possible. Door as spec. Note: Bulkhead not on plans. Paint:Arena Construction to supply painting contractor to paint all areas affected by new renovations as well as new back entrance way and around new windows. Homeowners to work with painter to achieve j desired results. See allowance. Tile:Contract includes labor and tile adhesive to the kitchen back splash.See tile allowance. Arena Construction Co. Contractual Agreement Notes:Contract includes all materials,labor,subcontractors,building,electrical,and plumbing permits as well as trash removal to complete the work stated in this contract,building plans,and specifications prepared by R.B.L.Architects dated 6/9/11.Any change from the contract resulting in a monetary change shall be made In writing on a change order stating the change/changes to be made and the resulting credit or the additional charge and must be signed by both parties before such change/ , changes take place,and shall be paid for in full at that time,resulting credit shall be applied to the next payment.Allowances:The homeowner shall be given a credit or bill if allowances run over or under.Any unforeseen existing substandard building conditions or mechanical i.e.electrical/plumbing that require rebuilding or relocating not noted on plans shall be an extra.Any change by the North Andover building department resulting in additional work shall be an extra charge.All household furniture and personal belongings shall be removed before work begins.After work is complete and contract is paid in full there is a one-year warranty on all workmanship. Allowances: * Painting:$2,000.00 *Tile:400.00 I I or Arena Construction Co. Contractual Agreement Contract Price: Sixty one thousand nine hundred...00/100 $61,900.00 Payments to be made on a progress payment schedule as follows. $10,000 at time of signing contract. $10,000 at time demo begins. $10,000 rough plumbing,and electrical complete. $10,000 windows installed. $10,000 plaster complete. $5,000 cabinets installed,finish complete ready for paint. $5,000 start of finish floors. $1,900 job complete. Contractor: Date: Homeowner: Date: ? Z 1 "Y Massachusetts Home Improvement Sample Contract This form satisfies all basic requirements of the state's Home Improvement Contractor Law(MGL chapter 142A),but does not include standard language to protect homeowners. Seek legal advice if necessary. Any person planning home improvements should first obtain a copy of"A Massachusetts Consumer Guide to Home Improvement"before agreeing to any work on your residence.You may obtain a free copy by calling the Office of Consumer Affairs and Business Regulation's Consumer Information Hotline at 617-973-8787 or 1-888-283-3757 or on our website. Homeowner Information Contractor Information Name Company Name Street Addr (do pot use a I 96st Office Box adddre s) AContrao alesperson/Owner Name Ake d City/Town State Zip Code Tusiness Address(must i Jude a street address) Daytime Phone Evening Phone City/Town State,lif/f Zip Code e Mailing Address(It different from above) Business Phone Federal Employer ID or S.S.Number Home Improvement Contractor Reg.Number Expiratio ate Lew requires that most home � improvement contractors have n valid registration number / Vf ✓! The Contractor agrees to do the following work for the Homeowner: (Describe in detail the work to completed,specifying the type,brand,and grade of materials to be used,,tse add'ti na sheets i nee ssa .) Required:Permits-The following building permits are required Proposed Start and Completion Schedule-The following schedule will and willbe secured by the contractor as the homeowner's agent: be adhereo unless circumstances beyond the contractor's control arise (Owners who secure their own permits will be excluded from the Guaranty Fund provisions of Z1� Date when contractor will begin contracted work. MGL chapter 142A.) Date when contracted work will be substantially completed. Total Contract Price and Payment Schedule C _ The Contractor agrees to perform the work,furnish the material and labor specified above for the total sum of: ��/SCI - ✓ (*) Payments will be made according to the following schedule: $ upon signing contract(not to exceed 1/3 of the total contract price or the cost of special order items,whichever is greater) i $ by _/ / or upon completion of $ by / / or upon completion of $ upon completion of the contract. (Law forbids demanding full payment until contract is completed to both party's satisfaction) The following material/equipment must be special $ to be paid for ordered before the contracted work begins in order to meet the completion schedule.(**) $ to be paid for NOTES:(*)Including all finance charges(**)Law requires that any deposit or down-payment required by the contractor before work begins may not exceed the greater of(a)one-third of the total contract price or(b)the actual cost of any special equipment or custom made material which must be special ordered in advance to meet the completion schedule. Express Warranty-Is an express warranty beine provided by the contractors ❑No❑Yes(all terms of the warranty must be attached to the contract Subcontractors The contractor agrees to be solely responsible for completion of the work described bed regardless of the actions of anthird party/subcontractor utilized by the contractor. The contractory further agrees to be solely responsible for all payments to all subcontractors for materials and labor under this apreement Contract Acceptance-Upon signing,this document becomes a binding contract under law. Unless otherwise noted within this document,the contract shall not imply that any lien or other security interest has been placed on the residence. Review the following cautions and notices carefully before signing this contract. • Don't be pressured into signing the contract.Take time to read and fully understand it. Ask questions if something is unclear. • Make sure the contractor has a valid Home Irri rovement Contractor Registration. The law requires most home improvement contractors and subcontractors to be registered with the Director of Home Improvement Contractor Registration. You may inquire about contractor registration by writing to the Director at 10 Park Plaza,Room 5170,Boston,MA 02116 or by calling 617-973-8787 or 888-283-3757. • Does the contractor have insurance? Ask the Contractor for his insurance company information so that you can confirm coverage,or ask to see a copy of a"proof of insurance"document. • Know your rights and responsibilities. Read the Important Information on the reverse side of this form and get a copy of the Consumer Guide to the Home Improvement Contractor Law. You may cancel this agreement if it has been signed at a place other than the contractor's normal place of business,provided you notify the contractor in writing at his/her main office or branch office by ordinary mail posted,by telegram sent or by delivery,not I ater than midnight of the third business day following the signing of this agreement. See the attached notice of cancellation form for an explanation of this right. DO NOT SIGN THIS CONTRACT][F THERE ARE ANY NK —111 T o identical cop's of the contract must be completed and signed. One copy should go t::actor's homeowner.T e oBL p �o�»(dSPACESbe kept by the ontractor. Homeowner's Signature Sign re Date Date Contractor Arbitration The Home Improvement Contractor Law provides homeowners with the right to initiate an arbitration action(as an alternative to court action)if they have a dispute with a contractor. The same right is not automatically afforded to a contractor,however. The contractor would have to resolve any dispute he/she has with a homeowner in court unless � both parties agree to the optional clause provided below. This clause would glue the contractor the same right to arbitration as is afforded to the homeowner by the Home Improvement Contractor Law. The contractor and the homeowner hereby mutually agree in advance that in the event the contractor has a dispute concerning this contract,the contractor may submit the dispute to a private arbitration firm which has been approved by the Secretary of the Executive Office of Consumer Affairs and Business Regulation and the consumer shall be required j to submit to such arbitration as provided In Massachusetts General Laws, chapter 142A. Homeowner's Signature Contractor's Signature NOTICE:The signatures of the parties above apply only to the agreement of the parties to alternative dispute resolution initiated by the contractor. The homeowner may initiate alternative dispute resolution even where this section is not separately signed by the parties. Homeowner's Rights A homeowner's rights under the Home Improvement Contractor Law(MGL chapter 142A)and other consumer protection laws(i.e.MGL chapter 93A)may not be waived in any way, even by agreement. However,homeowners may be excluded from certain rights if the contractor they choose is not properly registered as prescribed by law. Homeowners who secure their own building permits are automatically excluded from all Guaranty Fund provisions of the Home Improvement Contractor Law. The contractor is responsible for completing the work as described,in a timely and workmanlike manner. Homeowners may be entitled to other specific legal rights if the contractor guarantees or provides an express warranty for workmanship or materials. In addition to guarantees or warranties provided by the contractor,all goods sold in Massachusetts carry an implied warranty of merchantability and fitness for a particular purpose. An enumeration of other matters on which the homeowner and contractor lawfully agree may be added to the terms of the contract as long as they do not restrict a homeowner's basic consumer rights. If you have questions about your consumer/homeowner rights,contact the Consumer Information Hotline(listed below). Execution of Contract The contract must be executed in duplicate and should not be signed until a copy of all exhibits and referenced documents have been attached. Parties are also advised not to sign the document until all blank sections have been filled in or marked as void,deleted,or not applicable. One original signed copy of the contract with attachments is to be given to the owner and the other kept by the contractor. Any modification to the original contract must be in writing and agreed to by both parties. Contracted work may not begin until both parties have received a fully executed copy of the contract,and the three day rescission period has expired. Accelerated Payments A contractor may not demand payments in advance of the dates specified on the payment schedule in cases where the homeowner deems him/herself to be financially insecure. However,in instances where a contractor deems him/herself to be financially insecure,the contractor may require that the balance of funds not yet due be placed in a joint escrow account as a prerequisite to continuing the contracted work Withdrawal of funds from said account would require the signatures of both parties. Additional Information If you have general questions or need additional information about the Home Improvement Contractor Law or other consumer rights,or if you wish to obtain a free copy of "A Massachusetts Consumer Guide to Home Improvement" contact: Consumer Information Hotline Office of Consumer Affairs and Business Regulation 10 Park Plaza,Room 5170,Boston,MA 02116 617-973-8787, 888-283-3757 or visit the OCABR website at http://www.mass.gov/ocabr/ If you want to verify the registration of a contractor or if you have questions or need additional information specifically about the contractor registration component of the Home Improvement Contractor Law,contact: Director of Home Improvement Contractor Registration Office of Consumer Affairs and Business Regulation 10 Park Plaza,Room 5170,Boston,MA 02116 617-973-8787, 888-283-3757 or visit the HIC website at hitp://www.inass.gov/ocabr/ Go online to view the status of a Home Improvement Contractor's Registration: hgp://db.state.ma.us/homeimprovement/licenseelist.asp For assistance with informal mediation of disputes or to register formal complaints against a business,call: Consumer Complaint Section Office of the Attorney General 617-727-8400 AND/OR Better Business Bureau 508-652-4800,508-755-2548 or 413-734-3114 Version 2.1-11/22/2010