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Home My WebLink AboutMiscellaneous - 31 ROYAL CREST DRIVE 4/30/2018 (4) i i ,oT/o - 1 r BLDG 31 APT 10 ROYAL CREST DRIVE 0025.0-0035 Complaint Detail Report Printed On: Wed Mar 21,2012 Complaint#: CT-2012-000035 Status: JClosed GIS#: 8477 Violator: AIMCO-DBA-ROYAL CREST Address: BLDG 31-APT 10 ROYAL CREST DRIVE Map: 0025.0 Address: 14582 SOUTH ULSTER STREE • Date Recvd.: Feb-14-2012 Time Recvd.: 03:48 PM Block: 0035 Denver,CO 80327-2662 • Category: Housing Lot: Type: Residential GeoTMS Module: Board of Health District: Trade: Recorded By: Pamela DelleChiaie Zoning: Structure: Description: Complaint: Received a call from Soheil Elebiary,tenant at 31 Royal Crest Drive,Apartment#10,3rd Floor. The roof has no insulation,and tenant has had to put her heat up to 70 to 72 degrees just to maintain a comfortable heat level because the heat is lost due to lack of insulation. Her heating bill was$446.00,and it has never been that high before. The roof was fixed last year due to leaks,and she confirmed with a worker that there is indeed no insulation in the attic. Tenant has logged complaint with Royal Crest staff 10 days ago,and nothing has happened yet. She spoke with Dan,a new manager and Mark in maintenance. Ms.Elebiary's number is:781-354-9383. Please call to schedule an inspection regarding loss of heat. Comments: Inspector Assigned to Complaint:IMichele Grant Contacts Contact Type Date Time Name Phone Best Time To Reach Recorded By Response Tenant Feb-14-2012 3:48 PM Soheil Elebiary (781)354-9383 Q Pamela DelleChiaie Actions Taken GeoTMS Module Status Date Time Response Type Action Taken Comments Board of Health REFERRAL Feb-15-2012 11:38 AM Follow-Up by Health Michele Grant spoke to the Inspector tenant. The heating system is not broken. The heat in the unit is being maintained by the reg. Tenant is looking for better insulation. It is advised that she speaks to the management. GeoTMS®2012 Des Lauriers Municipal Solutions, Inc. Page i of 1 31-Apt. 10-3rd Floor ROYAL CREST DRI Complaint Detail Report Printed On:Mon Jul 19,2011 Complaint#: CT-2009-000018 Status: Closed GIS#: Violator: AIMCO-DBA-ROYAL CREST woRTw Address: 31 -Apt. 10-3rd Floor ROYAL CREST DRIVE Map: Address: 4582 SOUTH ULSTER STREE 0 Date Recvd.: Feb-02-2009 Time Recvd.: 04:17 PM Block: Denver,CO 80327-2662 x v Category: Mold Lot: Type: Residential • m GeoTMS Module: Board of Health District: Trade: 3.�'�•.,�p••*'� Recorded By: jParnela DelleChiaie Zoning: Structure: Description: Complaint: Received a call from an Owen Silbaugh,412.491.6936,a tenant for the past three years at 31 Royal Crest Drive,Apt. 10-top floor. He has had continuous moisture problems in the apartment each winter. He has spoken with Patty Perdue in the past. Maintenance has replaced the fan twice,took out textured ceiling and re- painted. They also brought in a ventilation specialist who suggested leaving the bathroom door open when showering,and running a dehumidifier 24/7 to remedy the problem. Tenant wants to know what else Royal Crest property management must do to fix the problem. Please call to setup a time for an inspection. --p.d. Comments: Inspector Assigned to Complaint:IMichele Grant Contacts Contact Type Date Time Name Phone Best Time To Reach Recorded By Response Feb-02-2009 4:17 PM Owen Silbaugh (412)491-6936() Pamela DelleChiaie Actions Taken GeoTMS Module Status Date Time Response Type Action Taken Comments Board of Health REFERRAL Feb-04-2009 2:18 PM Follow-Up by Health Ms.Grant conducted an Inspector inspection and noted the following: 1.mold growth on ceiling 2.tenant states vent vents out to the attic 3.Owen is dissatisfied with his rent payments. He wants the Health Dept.to partner with all the tenants in a petition to go after Royal Crest. Ms.Grant told Owen that he would have to have an attorney get involved,but she was there to look at the mold. GeoTMS®2011 Des Lauriers Municipal Solutions, Inc. Page 1 of 1 NORTH ANDOVER HEALTH DEPARTMENT 27 Charles Street • North Andover, MA 01845 i Tel. 978 688-9540 • Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report OWNER C' � ADDRESS' lltl-'O DATE a a h d- l Rev.6/04 I NSPECTO 31 -Apt. 10-3rd Floor ROYAL CREST DRI Complaint Detail Report Printed On:Mon Feb 02,2009 Complaint#: CT-2009-000018 Status: Follow-Up GIS#: Violator: AIMCO C/O DELOITTE PTS- I&ORTM Address: 31 -Apt. 10-3rd Floor ROYAL CREST DRIVE Map: Address: 6363 N. STATE HIGHWAY 16 Date Recvd.: Feb-02-2009 ITime Recvd.: 04:17 PM Block: IRVING,TX 75038-2262 FU 9 Category: Mold Lot: Type: Residential GeoTMS Module: Board of Health District: Trade: �,'°�•..a•• g Recorded By: Pamela DelleChiaie Zoning: Structure: e �3+c►+ust Description: Complaint: Received a call from an Owen Silbaugh,412.491.6936,a tenant for the past three years at 31 Royal Crest Drive,Apt. 10-top floor. He has had contingous mOiCtnre problems in the apartment each winter. He has spoken with Patty Perdue in the past. Maintenance has replaced the fan twice,took out textured ceiling and re- painted. They also brought in a ventilation specialist who suggested leaving the bathroom door open when showering,and running a dehumidifier 24/7 to reje3lyshe problem. Tenant wants to know what else Royal Crest property management must do to fix the problem. Please call to setup a time for an inspection. --p.d. Comments: -- Callers f Date Time Name Phone Best Time To Reach Recorded By Response Feb-02-2009 4:17 PM Owen Silbaugh (412)491-6936 Q Pamela DelleChiaie Actions Taken GeoTMS Module Status Date Time Response Type Action Taken Comments Board of Health REFERRAL /W/ At7k�m ell- 4-6 - ke- lwk_oe� GeoTMS®2009 Des Lauriers Municipal Solutions, Inc. /,{� jj� �� ` Page 1 of 1 NORTH ANDOVER HEALTH DEPARTMENT 27 Charles Street • North Andover, MA 01845 Tel. 978 688-9540 9 Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report OWNER SX61 'e2 4 ADDRESS-- ( DATE f *41, (90 01 r, . . a l�l� '�'.�_ ./fit �S t i 47 'oe Rev:6/04 INSPECTON