Loading...
HomeMy WebLinkAboutMiscellaneous - 4 WALKER ROAD 4/30/2018 (3)I( fA kLl �b L� n �� s r -e A w -5 CA, A, �, 56-- f- 5 i (�� 611 N S i k�11lS QCC� G�L mo C -C ��C,-OU 3-3�; 2�5 1� Blackburn, Lisa From: Sawyer, Susan Sent: Thursday, May 09, 2013 2:41 PM To: Blackburn, Lisa Subject: RE: Letter of Compliance Please put a copy of this in the file. thx From: Blackburn, Lisa Sent: Thursday, May 09, 2013 11:39 AM To: Sawyer, Susan Subject: FW: Letter of Compliance FYI From: paul enache [mailto:paul carmen 2008(&hotmail.com] Sent: Thursday, May 09, 2013 11:38 AM To: Blackburn, Lisa Subject: RE: Letter of Compliance I did not think they were going to do it this decade ... Thank you!There are still a lot to fix,but we will give it a rest until winter comes ... Once again,thank you for everything! > From: LBlackburn@townofnorthandover.com > To: Paul carmen 2008@hotmail.com > Date: Thu, 9 May 2013 09:18:07 -0400 > Subject: Letter of Compliance > -----Original Message----- > From: noreplv@townofnorthandover.com [mailto:noreply@townofnorthandover.com] > Sent: Thursday, May 09, 2013 8:45 AM > To: Blackburn, Lisa > Subject: > This E-mail was sent from "RNPOA428C" (Aficio MP C5000). > Scan Date: 05.09.2013 08:45:25 (-0400) > Queries to: noreply@townofnorthandover.com > Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. > Please consider the environment before printing this email. North Andover Health Department Eommunity Development Division Letter of Compliance DATE: May 9, 2013 FILE COPY TO OWNER OF RECORD PROPERTY LOCATION Dennis Pacheco 4 Walker Road, #8 12 Green Street #6 North Andover, MA 01845 Woburn, MA 01801 A Health Department ORDER LETTER date April 3, 2013 was issued to you as owner of record of the property listed above citing violations of the State Sanitary Code, 105 CMR 410.000, Minimum Standards of Fitness for Human Habitation. Re -inspections of the property on April 23, 2013 and May 8, 2013 have found that all of the violations noted on the Order Letter have been corrected. Thank you for your cooperation in this matter. Sincere _ S san Y. awy HS/RS Public Health Director Cc: Linda's Rentals and Sales, Owneis Representative Paul and Carmen Enache, Renter Attorney Camille Miragliotta Daly Curt Bellavance, Com. Dev. Director File 1600 Osgood Street, Unit 2035, North Andover, Massachusetts 01845 Phone 918.688.9540 Fox 918.688.8416 Web www.townofnorthandover.com 4 O I E-1: 1N u M ti O N s I t M O N r N yv Town of :forth Andover CORRECTION O R D E R for DOUSING INSPECTION Issued under the provisions of The State Sanitary Code, Chapter 11, Minimum Standards of Fitness for Human Habitation 105 CMR 410.00 i. Date: April 3, 2013 ,,,.. �J'0 IV To: Owner/Agent of Record: A,,% Property L•Vcatian: �Y Dennis Pacheco 4 'Walker Road, #8 12 Green Street 4'6 North Andover, MA 01845 Woburn, MA 01801 An authorized inspection was made of your property at the above address on April 3, 2013. This inspection revealed violations of the State Sanitary, code, Chapter Il, as listed below. Owner must repair within seven days or contact a contractor for work. Proof of contract to be completed within 30 days must be submitted. A re -inspection will be scheduled for seven days after receipt of the order letter fo corrective action. Failure to act will result in further action. 105 CMR r L� m Bathroom RegulationDescriptiotz I V if conditions Wray Tirdae limit %r # l endanger or impair health, safety or compliance well-being j�P4 . Zx1�te2' 1e_ . h1�-, E -on fvi'ca -- icft hot �{wtpr Owner n—tS-t:-e--p_a--tr-...w--ithin 7 days or contact a contractor for work. Y- Completion is to be within 30 days. .500 Door with dime sized hole interior Owner must repair within 7 days or contact a for work. XA,contractor Completion is to be _ within 30 days, Kitchen ---- Regulation Description � ✓ if conditions may Time limit for 4 endanger or impair health, safety or compliance _ well-being .351. (�tk G -c\ ; .-�, - - -- ----__ Owner must repair 1 fluorescent light over sink without windows within 7 days cover or shatterproofM or contract a contractor ! - 1 light bulb over stove without cov for work and submit r or shatterproof proof of contract. Completion is to be within 30 days. front living area ylL3 '., Regulatio>i><liescr%ption V if conditions may Time limit for # endanger or impair health, safety or compliance Nell -being •500 Plug outlet cover missing right of Owner must repair sliding glass door windows within 7 days or contract a contractor 0(�c� for work and submit proof of contract. I Completion is to be .within 30 days. Right bedroom Door with holes/disrepair O'wner trust repair windows within 7 days or contract a contractor Vy for work and submit proof of contract. i Completion is to be within 30 days. 500 Plug outlet cover missing right of Owner must repair sliding glass door windows within 7 days t� or contract a contractor for work and submit �g „ !proof of contract. tJ�> Completion is to be within 30 days. Lett bedroom Door with holes/disrepair Owner must repair windows within 7 days or contract a contractor r for work and submit I t proof of contract. Completion is to be j _ within 30 days. 4Izs 41 -1,") I (213 You are hereby ORDERED to correct these. violations within the noted time limit. Failure to comply within the allotted time period, or subsequent violations, may result in a criminal complaint against you. You have a right to request a hearing before the Board of Health/Health. Director. This request must be made by you, in writing, and filed within seven days after the day this order was served. If you request a hearing, all affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. The petitioner has the right to z•epresented at the hearing. Condition exist which may permit the occupant of the dwelling to exercise one or more statutory remedies. a non-english language is spoken as a primary langua,-,"5 `greater than I% of the community's population, include "This is an important legal document. It may affect your rights. You s old have it traglated." Susan Sawyer,'Healtl�tr ctor f,r Cc: tenant / ®,0 o S P11 &)�,Vr J -e -t , 1> CAMILLE MIRAGLIOTTA DALY ATTORNEY AT LAW April 22, 2013 Mr. & Mrs. Paul Enache 4 Walker Road, #8 North Andover, MA 01 845 209 MARKET STREET P.O. BOX 449 LAWRENCE, MASSACHUSETTS 01842 (978) 688-2500 FACSIMILE: (978) 689-1003 71 Ocean Drive SEABROOK, NEW HAMPSHIRE 03874 (603) 474-2086 EMAIL: ATTYCAMILLPAOL COM PLEASE REPLY TO MA OFFICE RE: Access for repairs 4 Walker Road, #8, North Andover, MA Dear Mr. & Mrs. Enache: 1.,,tR242013 TOWN OF NORTH ANDOAR' HEALTH DEPARTMENT Please be advised that I represent Mr. Dennis Pacheco regarding his many attempts to have repairs made on the above-mentioned property. Mr. Pacheco has made three attempts to have the repairs to your apartment completed only to be turned away by you and your wife. On the first attempt with the handyman at your apartment, you even contacted the police department. The first time, Linda's Rental (Mario) made 5 attempts to make the repairs and was turned away; on the last time you contacted the police. The second person, Mr. Shane Loizides, contacted Mr. Enache and was told he refused to have him come by and to complete the repairs and became abusive towards Mr. Loizides. Mr. Loizides is now unwilling to try a second time to make the repairs because of the your verbal abuse. The third and last attempt was by Shawmut Property Management office. Shawmut Property Management is the management company for the entire condominium. Mrs. Enache agreed to have them come and have the repairs done on April 19, 2013 at 1:00 p.m.. Mr. Enache called up on Friday morning and canceled the appointment. Pursuant to the notice sent to you by the North Andover Health Department on April 16, 2013, I am contacting you to get a date that my client can have his repairman come by and make the necessary repairs. These are the repairs that you filed a complaint with the Town of North Andover and the Consumer Protection Agency regarding. Please note your occupancy only commenced on March 1, 2013 and you filed complaints immediately with the Town and the Consumer Protection Agency. Mr. & Mrs. Enache April 22, 2013 Page —2 - Contact my office so we can obtain a convenient time to make these repairs. If you fail to contact this office so repairs can be made a notice to quit will be served upon you to vacate the premises so the minor repairs that the Town put on the notice can be made. Please note that it should only take '/z hour to 1 hour to make the repairs. Very truly yours, Camille Miragliotta Daly cc. North Andover Health Department Ms. Susan Sawyer CAMILLE MIRAGLIOTTA DALY ATTORNEY AT LAW April 22, 2013 Mr. & Mrs. Paul Enache 4 Walker Road, #8 North Andover, MA 01845 209 MARKET STREET P.O. BOX 449 LAWRENCE, MASSACHUSETTS 01842 (978) 688-2500 FACSIMILE: (978) 689-1003 71 Ocean Drive SEABROOK, NEW HAMPSHIRE 03874 (603)474-2086 EMAIL: ATTYCAMILLeAOL.COM PLEASE REPLY TO MA OFFICE RE: Access for repairs 4 Walker Road, #8, North Andover, MA Dear Mr. & Mrs. Enache: RECEIVED APR 2 4 2013 TOWN OF NORTH ANDOVER:, Please be advised that I represent Mr. Dennis Pacheco regarding his many attempts to have repairs made on the above-mentioned property. Mr. Pacheco has made three attempts to have the repairs to your apartment completed only to be turned away by you and your wife. On the first attempt with the handyman at your apartment, you even contacted the police department. The first time, Linda's Rental (Mario) made 5 attempts to make the repairs and was turned away; on the last time you contacted the police. The second person, Mr. Shane Loizides, contacted Mr. Enache and was told he refused to have him come by and to complete the repairs and became abusive towards Mr. Loizides. Mr. Loizides is now unwilling to try a second time to make the repairs because of the your verbal abuse. The third and last attempt was by Shawmut Property Management office. Shawmut Property Management is the management company for the entire condominium. Mrs. Enache agreed to have them come and have the repairs done on April 19, 2013 at 1:00 p.m.. Mr. Enache called up on Friday morning and canceled the appointment. Pursuant to the notice sent to you by the North Andover Health Department on April 16, 2013, I am contacting you to get a date that my client can have his repairman come by and make the necessary repairs. These are the repairs that you filed a complaint with the Town of North Andover and the Consumer Protection Agency regarding. Please note your occupancy only commenced on March 1, 2013 and you filed complaints immediately with the Town and the Consumer Protection Agency. or Mr. & Mrs. Enache April 22, 2013 Page —2 - Contact my office so we can obtain a convenient time to make these repairs. If you fail to contact this office so repairs can be made a notice to quit will be served upon you to vacate the premises so the minor repairs that the Town put on the notice can be made. Please note that it should only take %2 hour to 1 hour to make the repairs. Very truly yours, 0MAJ4. *. Camille Miragliotta Daly cc. North Andover Health Department Ms. Susan Sawyer Sawyer, Susan From: Sawyer, Susan Sent: Wednesday, May 08, 2013 2:25 PM To: Grant, Michele; Blackburn, Lisa (LBlackburn@townofnorthandover.com) Subject: FW: Walker Rd From: Sawyer, Susan Sent: Wednesday, May 08, 2013 2:02 PM To: Bellavance, Curt Subject: FW: Walker Rd FYI, from the attorney From: Sawyer, Susan Sent: Wednesday, May 08, 2013 2:01 PM To: 'Daly, Camille' Subject: RE: Walker Rd Thank you Camille. I am in the office until 4:30. If they get it done quickly, I hope they give me a call. Susan From: Daly, Camille [mailto: Cam illeO)attorneycamiIledaly.com] Sent: Wednesday, May 08, 2013 9:58 AM To: Sawyer, Susan Subject: Walker Rd Susan: I just go off the phone with Dennis Pacheco. He did not give any authority to Linda's Rental to notify the selectmen or any other office over this matter. I was informed that the tenant has not paid the rent after the landlord has been trying to get this last issue resolved. I believe that once the shower is working properly with no leak and the Town signs off then there should be no more issues. There are going there today to finish the shower so lets cross fingers that these people can just get along. Mr. Pacheco and my office have had no problem with the Town of North Andover. We just want this over with, if the tenant can just let the work get done. Camille Miragliotta Daly Attorney At Law 209 Market Street PO Box 449 Lawrence, MA 01843 Phone: 978-688-2500 Fax: 978-689-1003 Camille(cDattorneycamilledaly.com From: Sawyer, Susan [mailto:ssawyer(a)townofnorthandover.com] Sent: Tuesday, May 07, 2013 3:29 PM To: Sarah Leeman <Sarah@attorneycamilledaly.com> (Sarah@attorngycamilledaly.com); den pacheco@gmail.com Cc: Bellavance, Curt Subject: RE: Walker Rd Dear Mr. Pacheco, Please see the email below. I have received this additional information from Linda's Rentals regarding the work on the shower. I assume you forwarded the note I sent to you this morning regarding the odor from the heating unit. I wanted to let you know that I am working tomorrow afternoon until 4:30 and would be available to complete the final inspection at that time. Otherwise, we can set up a time another day. It may be prudent to have representatives of interested parties present if all agreed. On another note, I have had conversations with your legal counsel, who has been very helpful in this matter. She has expressed that your view of the Health Department's handling of this has been acceptable, and that we have handled this very contentious rental housing issue in a professional manner. Unfortunately, your representative has indicated to our superiors that this is not the case. In fact, in my the last conversation with Attorney Daly it was discussed that you were going to let your representatives know that they were not speaking for you, if they continued in such a negative tone. I would be more than happy to discuss this with you, but I wanted to let you know that I am concerned that the tone of the most recent emails may continue to have a detriment effect on trying to conclude this matter as quickly as possible. Be advised, that since the police were called to respond on a previous occasion, if representatives of Linda's Rentals are to be present upon my inspection as well as the tenant, the NAPD will accompany me on this inspection. Thank you for your continued cooperation. Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Suite 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver@townofnorthandover.com Web www.TownofNorthAndover.com From: Linda@LindasRentalsAndSales.Com [maiIto: LindaCa�LindasRentalsAndSales. Com] Sent: Tuesday, May 07, 2013 2:26 PM To: Sawyer, Susan Cc: paul enache Subject: Walker Rd Hi everyone just wanted every one who is involved in the on going complaints on unit 8 at 4 walker road I feel that enough is enough and that these complaints need to stop especially since they have been addressed multiple times I am sorry you don't know how to use your heat but the electrition and I both showed you and he is a lic professional who made sure everything was in working order and you (Paul) sign the work order saying everything worked now I am feeling as though we here at Linda's Rentals And Sales are being harassed and I am not going to stand by and allow this to happen, the plumber will be there at 2pm tomorrow I may not arrive till 2:30 once this leak is fixed I expect a form from the health department stating so, if not I already have a call into Mr. Bellavance and Mr. Maylor in requards to this matter and if I have to call our select man or governors office I will. I had on many occasions offered Paul to be relieved of his obligations on his lease and even offed his security back so that he could find a place that made him happy. Thank you, Linda Sciaraffa Broker/Owner Linda's Rentals And Sales Office# 978-304-1549 Fax # 978-304-1891 Web: www.LindasRentalsAndSales.Com Email: Linda@LindasRentaisAndSales.COm For Avon Orders Go To: www.YourAvon.Com/LindasRentalsAndSales Oh by the way I LOVE REFERRALS so if you know anyone who is looking to buy, sell, lease or rent feel free to pass along my name. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. Sawyer, Susan From: Dennis Pacheco <denpacheco@gmail.com> Sent: Tuesday, May 07, 2013 4:13 PM To: Sawyer, Susan Cc: Linda Sciaraffa Subject: RE: Walker Rd I am currently out of town, and will not be returning home until the end of next week. My representative is Linda of Linda's Rentals. To my knowledge, there has never been an issue with her being in the unit. In fact, Linda was present during the previous repairs a couple of weeks ago without a problem. There is nothing wrong with the heat in the unit. A certified electrician was present during the previous repairs, and he confirmed that the system was working properly. The tenants apparently didn't know how to use the thermostat, and he gave them instruction on how to use it. I have copied my attorney on this email, so she is apprised of the facts in this case. Dennis Pacheco On May 7, 2013 3:28 PM, "Sawyer, Susan"<ssawverna,townofnorthandover.com> wrote: Dear Mr. Pacheco, Please see the email below. I have received this additional information from Linda's Rentals regarding the work on the shower. I assume you forwarded the note I sent to you this morning regarding the odor from the heating unit. I wanted to let you know that I am working tomorrow afternoon until 4:30 and would be available to complete the final inspection at that time. Otherwise, we can set up a time another day. It may be prudent to have representatives of interested parties present if all agreed. On another note, I have had conversations with your legal counsel, who has been very helpful in this matter. She has expressed that your view of the Health Department's handling of this has been acceptable, and that we have handled this very contentious rental housing issue in a professional manner. Unfortunately, your representative has indicated to our superiors that this is not the case. In fact, in my the last conversation with Attorney Daly it was discussed that you were going to let your representatives know that they were not speaking for you, if they continued in such a negative tone. I would be more than happy to discuss this with you, but I wanted to let you know that I am concerned that the tone of the most recent emails may continue to have a detriment effect on trying to conclude this matter as quickly as possible. Be advised, that since the police were called to respond on a previous occasion, if representatives of Linda's Rentals are to be present upon my inspection as well as the tenant, the NAPD will accompany me on this inspection. Thank you for your continued cooperation. Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Suite 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver@townofnorthandover.com Web www.TownofNorthAndover.com From: Linda@LindasRentalsAndSales.Com[mailto:LindaCabLindasRentalsAndSales.Com] Sent: Tuesday, May 07, 2013 2:26 PM To: Sawyer, Susan Cc: paul enache Subject: Walker Rd Hi everyone just wanted every one who is involved in the on going complaints on unit 8 at 4 walker road I feel that enough is enough and that these complaints need to stop especially since they have been 2 Sawyer, Susan From: Linda@ Li ndasRentalsAndSales.Com Sent: Tuesday, May 07, 2013 2:26 PM To: Sawyer, Susan Cc: pawl enache Subject: Walker Rd Hi everyone just wanted every one who is involved in the on going complaints on unit 8 at 4 walker road I feel that enough is enough and that these complaints need to stop especially since they have been addressed multiple times I am sorry you don't know how to use your heat but the electrition and I both showed you and he is a lic professional who made sure everything was in working order and you (Paul) sign the work order saying everything worked now I am feeling as though we here at Linda's Rentals And Sales are being harassed and I am not going to stand by and allow this to happen, the plumber will be there at 2pm tomorrow I may not arrive till 2:30 once this leak is fixed I expect a form from the health department stating so, if not I already have a call into Mr. Bellavance and Mr. Maylor in requards to this matter and if I have to call our select man or governors office I will. I had on many occasions offered Paul to be relieved of his obligations on his lease and even offed his security back so that he could find a place that made him happy. Thank you, Linda Sciaraffa Broker/Owner Linda's Rentals And Sales Office# 978-304-1549 Fax # 978-304-1891 Web: www.LindasRentalsAndSales.Com Email: Linda@LindasRentalsAndSales.Com For Avon Orders Go To: www.YourAvon.Com/LindasRentalsAndSales Oh by the way I LOVE REFERRALS so if you know anyone who is looking to buy, sell, lease or rent feel free to pass along my name. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: hftp://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. addressed multiple times I am sorry you don't know how to use your heat but the electrition and I both showed you and he is a lic professional who made sure everything was in working order and you (Paul) sign the work order saying everything worked now I am feeling as though we here at Linda's Rentals And Sales are being harassed and I am not going to stand by and allow this to happen, the plumber will be there at 2pm tomorrow I may not arrive till 2:30 once this leak is fixed I expect a form from the health department stating so, if not I already have a call into Mr. Bellavance and Mr. Maylor in requards to this matter and if I have to call our select man or governors office I will. I had on many occasions offered Paul to be relieved of his obligations on his lease and even offed his security back so that he could find a place that made him happy. Thank you, Linda Sciaraffa Broker/Owner Linda's Rentals And Sales Office# 978-304-1549 Fax # 978-304-1891 Web: www.LindasRentalsAndSales.Com Email: Linda@LindasRentalsAndSales.Com For Avon Orders Go To: www.YourAvon.Com/LindasRentaisAndSales Oh by the way I LOVE REFERRALS so if you know anyone who is looking to buy, sell, lease or rent feel free to pass along my name. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/ore/preidx.htm. Please consider the environment before printing this email. Sawyer, Susan From: Sawyer, Susan Sent: Monday, April 29, 2013 1:33 PM To: Grant, Michele; Blackburn, Lisa Subject: Fwd: PLUMBING FYI Sent from my Wad Begin forwarded message: From: "Linda ,LindasRentalsAndSales.Com" <LindagLindasRentalsAndSales.Com> Date: April 29, 2013, 9:11:01 AM EDT To: paul enache <paul carmen 2008khotmail.com> Cc: "denpachecoggmail.com" <denpacheco2gmail.com> Subject: PLUMBING Hi Paul just wanted to let you know I will be there with the plumber tomorrow at 2 pm as requested if you like you can just give me the rent check then I will bring a receipt with me. Thank you Linda Sciaraffa Broker/Owner Linda's Rentals And Sales Office# 978-304-1549 Fax # 978-304-1891 Web: www.LindasRentalsAndSales.Com Email: Linda@LindasRentalsAndSales.Com For Avon Orders Go To: www.YourAvon.Com/LindasRentalsAndSales Oh by the way 1 LOVE REFERRALS so if you know anyone who is looking to buy, sell, lease or rent feel free to pass along my name. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. Sawyer, Susan From: Sawyer, Susan Sent: Monday, April 22, 2013 12:13 PM To: 'Sarah Leeman' Subject: FW: inspection Thank you, Please pass this on to Attorney Daly, This is the most recent information from the tenant.( read below) Also, please be sure that the added item of the heat unit in the bathroom and heat in general is addressed. It was an add on after the inspection report was written, but is still an important item. Apparently the heating unit is there, but not operational. We verbally told Mario that all parts of the heating system must be in good working order. Some people think heat is not required in the bathroom, however the code does require it. I hope we can get this case closed this week if at all possible. Thank you, Susan From: paul enache The Property Management(Alex,she called me)wanted to send their electrician/maintenance person on Friday to do something about the repairs(DEJA VUE)all over again,they supposedly did not have the keys(Mario is not suuplying them,one more timeJust like last time),so we re -scheduled their visit for Wednesday 04/24/2013 after 3pm,when we are not home. Sawyer, Susan From: Sawyer, Susan Sent: Monday, April 22, 2013 8:40 AM To: Grant, Michele; Blackburn, Lisa (LBlackburn@townofnorthandover.com) Subject: FYI Enache email @: inspection From: paul enache [mailto:paul_carmen_2008@hotmail.com] Sent: Saturday, April 20, 2013 10:19 AM To: Sawyer, Susan Subject: RE: inspection No problem,Sue.l hope you have a nice week -end !One last update:The Property Management(Alex,she called me)wanted to send their electrician/maintenance person on Friday to do something about the repairs(DEJA VUE)all over again,they supposedly did not have the keys(Mario is not suuplying them,one more time,just like last time),so we re -scheduled their visit for Wednesday 04/24/2013 after 3pm,when we are not home.) still do not understand why Mario is insisting in not simply solving this minor problem,we do not have the time to do his job,our time is as valuable as anybody else?!Good thing there is not an emergency so they would really find those keys fast(or us going on vacation, etc.). Here we go again,we will keep out fingers crossed for Wednesday,so we can go on with our lifes!Just to make sure we are on the same page,we do not have the time to stay home for Mario'workers,personally I never heard anywhere this procedure of not going in when necessary??!! From: ssawyer@townofnorthandover.com To: Paul carmen 2008@hotmail.com Date: Thu, 18 Apr 2013 11:36:47 -0400 Subject: RE: inspection The message has been received and will be added to the official file for this address. Thank you Susan From: paul enache [mailto Paul carmen 20080hotmail.com] Sent: Thursday, April 18, 2013 8:52 AM To: Sawyer, Susan Subject: RE: inspection Hi Sue! Per our phone conversation on 04/17/2013 at 3p.m.,we received a statement from your office concerning the 04/10/2013 unannounces visit from Mario.l emailed you and also Linda a question about what time was he planning to come,we did not want to be around him after his outrageous previous harassments over the phone and in person.He had since 03/01/2013 all kinds of chances to do those repairs(nothing major) but he chose to "not find the keys.not understanding when and how this business works -he can come ANYTIME ,when we are not home to fix it,instead,he obstructs this easy task ... I did not get any kind of answer concerning the time for wed.04/10/2013,so at 7:50 a.m.,when we just got home from work,he was pounding on our door,swearing at us and waking up our neigh bours???!!!When I answered hid madness,he became belligerant,so my only choice was to get the N>Andover police(I do have a police report to mail you,if necessary).He wanted ,at &:50 a.m. ,UNANNOUNCED to do the repairs,when I asked him to come back at 3pm he got nasty again!This is our update,sorry for this ... From: Paul carmen 2008@hotmail.com To: ssawver@townofnorthandover.com Subject: RE: inspection Date: Mon, 8 Apr 2013 13:45:13 -0700 Friday we received an email from Linda saying that"saturday they will be at the apartment to check things out,WE DO NOT NEED TO BE THERE"Today you told me earlier that Mario pretended to have the key,but later on he did not.This is not the first time he does that,in the past he made us come home"so they can see what's going on",only to argue and question the OBVYOUSLY.This key,if we lose it,Mario told us it would charge us a $100.00,we can not take a chance.Saturday before 4pm when they were supposed to come and check things out,as Linda and I decided,he harassed me and my wife Carmen on the phone,leaving messages which were very aggressive and scary(we have them on our voicemail),so Mario is sabotaging as best as he can this simple thing which by now should have been done long time ago.Sue,if you want to help,which by now,this is turning into a big deal with Mario's help,you do not really help us.You do know all those things I am repeating here .... THOSE PEOPLE SHOULD HAVE THEIR MASTER KEY,people like us,in this situation need your help,by now,you just complicated it,so please tell Mario to do what he needs to do.We have a life to live,everywhere in this country people fix things and that's it?! From: ssawver@townofnorthandover.com To: Paul carmen 2008@hotmail.com CC: mgrant@townofnorthandover.com; LBlackburn@townofnorthandover.com Date: Mon, 8 Apr 2013 16:21:50 -0400 Subject: inspection Dear Carmen and Paul, I guess our phone call was cut off. These are the basic details as they stand now 1) Mario, from Linda's realty says he does not have a key to your apartment. You and Carmen may have all the keys. 2) Mario would like to make repairs Wed morning at 8AM 3) 1 proposed that Carl Campbell from Shawmut to pick up the key (the Meadowview maintenance department), but you did not like that idea so the second idea is... 4) ...you proposed that you could drop the key off at the Health Department tomorrow, we are only a few miles down route 125 at 1600 Osgood Street. 5) Then Mario could pick up the key at my office, do the repairs and leave the key in the apartment and lock the door on the way out. Please let Michele, Lisa or I know if you would like to bring the key here. Thank you Susan Sawyer, Susan From: paul enache <paul_carmen_2008@hotmail.com> Sent: Monday, May 06, 2013 7:17 PM To: Sawyer, Susan Subject: RE: inspection Hi Susan!Paul here I got a visit schedu;led from a plumber to fix the shower .Still no word on the batdroom heater which smells really bad when we turn it on,also the living room one(the heater I mean)still in the same shape it was 2 months ago.Do you know anything about this,does Linda know?Thank you! From: ssawyer@townofnorthandover.com To: paul_carmen_2008@hotmail.com Date: Thu, 18 Apr 2013 11:36:47 -0400 Subject: RE: inspection The message has been received and will be added to the official file for this address. Thank you Susan From: paul enache [mailto:paul_carmen_2008@hotmail.com] Sent: Thursday, April 18, 2013 8:52 AM To: Sawyer, Susan Subject: RE: inspection Hi Sue! Per our phone conversation on 04/17/2013 at 3p.m.,we received a statement from your office concerning the 04/10/2013 unannounces visit from Mario.l emailed you and also Linda a question about what time was he planning to come,we did not want to be around him after his outrageous previous harassments over the phone and in person.He had since 03/01/2013 all kinds of chances to do those repairs(nothing major) but he chose to "not find the keys.not understanding when and how this business works -he can come ANYTIME ,when we are not home to fix it,instead,he obstructs this easy task ... I did not get any kind of answer concerning the time for wed.04/10/2013,so at 7:50 a.m.,when we just got home from work,he was pounding on our door,swearing at us and waking up our neigh bours???!!!When I answered hid madness,he became belligerant,so my only choice was to get the N>Andover police(I do have a police report to mail you,if necessary).He wanted ,at &:50 a.m. ,UNANNOUNCED to do the repairs,when I asked him to come back at 3pm he got nasty again!This is our update,sorry for this ... From: Paul carmen 2008@hotmail.com To: ssawyer@townofnorthandover.com Subject: RE: inspection Date: Mon, 8 Apr 2013 13:45:13 -0700 Friday we received an email from Linda saying that"saturday they will be at the apartment to check things out,WE DO NOT NEED TO BE THERE"Today you told me earlier that Mario pretended to have the key,but later on he did not.This is not the first time he does that,in the past he made us come home"so they can see what's going on",only to argue and question the OBVYOUSLY.This key,if we lose it,Mario told us it would charge us a $100.00,we can not take a chance.Saturday before 4pm when they were supposed to come and check things out,as Linda and I decided,he harassed me and my wife Carmen on the phone,leaving messages which were very aggressive and scary(we have them on our voicemail),so Mario is sabotaging as best as he can this simple thing which by now should have been done long time ago.Sue,if you want to help,which by now,this is turning into a big deal with Mario's help,you do not really help us.You do know all those things I am repeating here .... THOSE PEOPLE SHOULD HAVE THEIR MASTER KEY,people like us,in this situation need your help,by now,you just complicated it,so please tell Mario to do what he needs to do.We have a life to live,everywhere in this country people fix things and that's V! From: ssawyer@townofnorthandover.com To: Paul carmen 2008@hotmail.com CC: mgrant@townofnorthandover.com; LBlackburn@townofnorthandover.com Date: Mon, 8 Apr 2013 16:21:50 -0400 Subject: inspection Dear Carmen and Paul, I guess our phone call was cut off. These are the basic details as they stand now 1) Mario, from Linda's realty says he does not have a key to your apartment. You and Carmen may have all the keys. 2) Mario would like to make repairs Wed morning at 8AM 3) 1 proposed that Carl Campbell from Shawmut to pick up the key (the Meadowview maintenance department), but you did not like that idea so the second idea is... 4) ...you proposed that you could drop the key off at the Health Department tomorrow, we are only a few miles down route 125 at 1600 Osgood Street. 5) Then Mario could pick up the key at my office, do the repairs and leave the key in the apartment and lock the door on the way out. Please let Michele, Lisa or I know if you would like to bring the key here. Thank you Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Bldg. 20, Unit 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver@townofnorthandover.com Web www.TownofNorthAndover.com Sawyer, Susan From: paul enache <paul_carmen_2008@hotmail.com> Sent: Monday, April 08, 2013 4:29 PM To: Sawyer, Susan Subject: RE: inspection Mario DOES HAVE THE KEY(MASTER KEY) ... He ,in case of emergency,need to have one!Like I told you on our phone converation.The LANDLORD SHOULD HAVE ONE,TOO,WHAT ABOUT CASES OF EMERGENCY?.We need our keys,thank you for your help... From: ssawver@townofnorthandover.com To: Paul carmen 2008@hotmail.com CC: mgrant@townofnorthandover.com; LBlackburn@townofnorthandover.com Date: Mon, 8 Apr 2013 16:21:50 -0400 Subject: inspection Dear Carmen and Paul, I guess our phone call was cut off. These are the basic details as they stand now 1) Mario, from Linda's realty says he does not have a key to your apartment. You and Carmen may have all the 2) 3) 4) 5) keys. Mario would like to make repairs Wed morning at 8AM I proposed that Carl Campbell from Shawmut to pick up the key (the Meadowview maintenance department), but you did not like that idea so the second idea is... ...you proposed that you could drop the key off at the Health Department tomorrow, we are only a few miles down route 125 at 1600 Osgood Street. Then Mario could pick up the key at my office, do the repairs and leave the key in the apartment and lock the door on the way out. Please let Michele, Lisa or I know if you would like to bring the key here. Thank you Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Bldg. 20, Unit 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver@townofnorthandover.com Web www.TownofNorthAndover.com Blackburn, Lisa From: Sawyer, Susan Sent: Thursday, April 25, 2013 2:12 PM To: Grant, Michele; Blackburn, Lisa Subject: FW: 4 walker rd unit 8 I spoke with the Attorney for the owner. She is not unhappy with us or what our job is and she is calling the owner about Mario's threats to go above our heads etc. From: Bellavance, Curt Sent: Thursday, April 25, 2013 1:58 PM To: Sawyer, Susan Subject: RE: 4 walker rd unit 8 Just got off the phone. He's calling the Town Manager, the newspaper, his attorney, etc... He thinks because the tenant signed off he should be all set. I said you were required to "witness" the correction so he said you should of called him and he would of met with you ... I said you would be happy to go with them once the faucet is corrected. From: Sawyer, Susan Sent: Thursday, April 25, 2013 1:49 PM To: Bellavance, Curt Subject: FW: 4 walker rd unit 8 This is what I sent this AM From: Sawyer, Susan Sent: Thursday, April 25, 2013 9:28 AM To: den pachecoCabgmail.com Cc: Linda( LindasRentalsAndSales.Com; 'Maintenance' Subject: RE: 4 walker rd unit 8 Mr. Pacheco, Yesterday afternoon the Health Department received a copy of the order letter, hand delivered from your representative, noting that all items listed and the additional issue of heat had been addressed. Each item was initialed by the renter and representative that repairs had been complete. Around 4:15, 1 personally went to 4 Walker Rd. #8 and inspected the unit, which is required by the Housing Code. All but one item was found in compliance. I turned on the left tub faucet and the water came out from behind the handle area, just as it did upon inspection. Unfortunately, I am unable to state that this item is in compliance since it was leaking once again. Please let me know when I may conduct another re -inspection to verify corrective action. Thank you Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Suite 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver@townofnorthandover.com Web www.TownofNorthAndover.com a oarr. 2b ssecuusE From: Maintenance [mailto:maintenance(a)shawmutpropertymanagement.com] Sent: Tuesday, April 23, 2013 12:09 PM To: Sawyer, Susan Cc: den pacheco(abgmail.com; Linda@LindasRentalsAndSales.Com Subject: RE: 4 walker rd unit 8 I have added that request on to the work order. Alexandra McDougall Shawmut Property Management maintenance@shawmutpropertymanagement.com (p)800-303-4030 x115 (f) 978-332-5787 Shawmut Property Management This communication, including attachments, is for the exclusive use of the addressee and may contain proprietary, confidential, and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please note the sender immediately by return e-mail, delete this communication and destroy all copies. From: Sawyer, Susan [mailto:ssawyer(ai)townofnorthandover.com] Sent: Tuesday, April 23, 2013 11:58 AM To: Linda(a)LindasRentalsAndSales.Com; Maintenance Cc: den pacheco(�bgmail.com Subject: RE: 4 walker rd unit 8 I noticed that one thing we spoke to Mario about may not have been written down. After we did the inspection and sent the Order; we were told by the tenant that we forgot to write down the broken heater unit in the bathroom. We called Mario and told him the code requires the heat be working. He said it had been "disconnected". I don't know what that meant, but code does require heat in any room with a toilet. The tenant also felt the heat in the unit did not seem to work properly. We told Mario verbally, that he needed to fix the heat or when we do a re -inspection we will have to write a new Order Letter. He said he understood. I would hate to have to write another one. Could you please plan on fixing that as well? Susan From: Linda(abLindasRentalsAndSales.Com[ma iIto: Linda(&LindasRentalsAndSales. Corn] Sent: Tuesday, April 23, 2013 10:45 AM To: maintenance(&shawmutpm.com Cc: den pacheco(&gmail.com Subject: 4 walker rd unit 8 Alex here is the punch list break down for Ken thanks for having him do not just the electrical part but the whole list, any question please feel free to call me. I am going to try and be there so things run smoothly. As I told you over the phone Mario will meet your worker in front of the building to give him the supplies that were already purchased. Bathroom • Tighten screw on left facet of tub due to hot water dripping • Put wood puddy on bathroom door were there is a dime size hole Kitchen • Put light cover on light fixture above sink • Replace light bulb over stove Living Room • Put face plate on outlet that is on the right side of the sliding glass door Right Bedroom • Put wood puddy on hole of door • Put missing face plate on outlet Left Bedroom • Put wood puddy on hole of door REVISED Thank you Linda Sciaraffa Broker/Owner Linda's Rentals And Sales Office# 978-304-1549 Fax # 978-304-1891 F, Web: www.LindasRentalsAndSales.Com Email: Linda@LindasRentalsAndSales.Com For Avon Orders Go To: www.YourAvon.Com/LindasRentalsAndSales Oh by the way 1 LOVE REFERRALS so if you know anyone who is looking to buy, sell, lease or rent feel free to pass along my name. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm, Please consider the environment before printing this email. Blackburn, Lisa From: Sawyer, Susan Sent: Thursday, April 25, 2013 2:26 PM To: Bellavance, Curt Cc: Grant, Michele; Blackburn, Lisa Subject: RE: Walker Road The lawyer just called me back. The owner is upset. He has not authorized Mario to speak for him. If he calls again the lawyer should be notified. As for the faucet. They acknowledge that there is a bigger problem. A plumber is being hired, because the real problem is behind the wall. The owner had authorized Mario to get 2 estimates to the work. (she says probably $800 — $1000 repair) They will call me when it is fixed. Just wanted to give you the facts... Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: htti)://www.sec.state.ma.us/pre/l)reidx.htm. Please consider the environment before printing this email. Blackburn, Lisa (" From: Sawyer, Susan Sent: Monday, April 22, 2013 11:05 AM To: Blackburn, Lisa Cc: Grant, Michele Subject: 4 walker road #8 I spoke to the lawyer for the owner and told her there is a date for repair set for Wed, April 24th after 3 PM I will likely be back by 3:30 and told her if she could set it up, I would be happy to reinspect right when the repairs are done; accompanied by the Shawmut Management Co.'srepair people. Mario is not going back. I expect someone will call to let us know if this works. Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Suite 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver townofnorthandover.com Web www.TownofNorthAndover.com Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: htti)://www.see.state.ma.us/pre/l)reidx.htm. Please consider the environment before printing this email. 1 U"A 0.LICOC �r Sawyer, Susan From: paul enache <paul_carmen_2008@hotmail.com> Sent: Saturday, April 20, 2013 10:19 AM To: Sawyer, Susan Subject: RE: inspection No problem,Sue.l hope you have a nice week-end!One last update:The Property Management(Alex,she called me)wanted to send their electrician/maintenance person on Friday to do something about the repairs(DEJA VUE)all over again,they supposedly did not have the keys(Mario is not suuplying them,one more time,just like last time),so we re -scheduled their visit for Wednesday 04/24/2013 after 3pm,when we are not home.) still do not understand why Mario is insisting in not simply solving this minor problem,we do not have the time to do his job,our time is as valuable as anybody else?!Good thing there is not an emergency so they would really find those keys fast(or us going on vacation,etc.).Here we go again,we will keep out fingers crossed for Wednesday,so we can go on with our lifes!Just to make sure we are on the same page,we do not have the time to stay home for Mario'workers,personally I never heard anywhere this procedure of not going in when necessary??!! From: ssawyer@townofnorthandover.com To: paul_carmen_2008@hotmail.com Date: Thu, 18 Apr 2013 11:36:47 -0400 Subject: RE: inspection The message has been received and will be added to the official file for this address. Thank you Susan From: paul enache [mailto:paul_carmen_2008@hotmail.com] Sent: Thursday, April 18, 2013 8:52 AM To: Sawyer, Susan Subject: RE: inspection Hi Sue! Per our phone conversation on 04/17/2013 at 3p.m.,we received a statement from your office concerning the 04/10/2013 unannounces visit from Mario.l emailed you and also Linda a question about what time was he planning to come,we did not want to be around him after his outrageous previous harassments over the phone and in person.He had since 03/01/2013 all kinds of chances to do those repairs(nothing major) but he chose to "not find the keys.not understanding when and how this business works -he can come ANYTIME ,when we are not home to fix it,instead,he obstructs this easy task ... I did not get any kind of answer concerning the time for wed.04/10/2013,so at 7:50 a.m.,when we just got home from work,he was pounding on our door,swearing at us and waking up our neighbours???!!!When I answered hid madness,he became belligerant,so my only choice was to get the N>Andover police(I do have a police report to mail you,if necessary).He wanted ,at &:50 a.m. ,UNANNOUNCED to do the repairs,when I asked him to come back at 3pm he got nasty again!This is our update,sorry for this ... From: Paul carmen 2008@hotmail.com To: ssawyer@townofnorthandover.com f Blackburn, Lisa From: Sawyer, Susan Sent: Monday, April 22, 2013 8:40 AM To: Grant, Michele; Blackburn, Lisa Subject: FYI Enache email @: inspection From: paul enache [mailto:paul_carmen_2008@hotmail.com] Sent: Saturday, April 20, 2013 10:19 AM To: Sawyer, Susan Subject: RE: inspection No problem,Sue.l hope you have a nice week-end!One last update:The Property Management(Alex,she called me)wanted to send their electrician/maintenance person on Friday to do something about the repairs(DEJA VUE)all over again,they supposedly did not have the keys(Mario is not suuplying them,one more time,just like last time),so we re -scheduled their visit for Wednesday 04/24/2013 after 3pm,when we are not home.) still do not understand why Mario is insisting in not simply solving this minor problem,we do not have the time to do his job,our time is as valuable as anybody else?!Good thing there is not an emergency so they would really find those keys fast(or us going on vacation, etc.). Here we go again,we will keep out fingers crossed for Wednesday,so we can go on with our lifes!Just to make sure we are on the same page,we do not have the time to stay home for Ma rio'workers,personally I never heard anywhere this procedure of not going in when necessary??!! From: ssawyer(@townofnorthandover.com To: Paul carmen 2008@hotmail.com Date: Thu, 18 Apr 2013 11:36:47 -0400 Subject: RE: inspection The message has been received and will be added to the official file for this address. Thank you Susan From: paul enache [mailto:paul carmen 2008C&hotmaii.com] Sent: Thursday, April 18, 2013 8:52 AM To: Sawyer, Susan Subject: RE: inspection Hi Sue! Per our phone conversation on 04/17/2013 at 3p.m.,we received a statement from your office concerning the 04/10/2013 unannounces visit from Mario.l emailed you and also Linda a question about what time was he planning to come,we did not want to be around him after his outrageous previous harassments over the phone and in person.He had since 03/01/2013 all kinds of chances to do those repairs(nothing major) but he chose to "not find the keys.not understanding when and how this business works -he can come ANYTIME ,when we are not home to fix it,instead,he obstructs this easy task ... I did not get any kind of answer concerning the time for wed.04/10/2013,so at 7:50 a.m.,when we just got home from work,he was pounding on our door,swearing at us and waking up our neigh bours???!!!When I answered hid madness,he became belligerant,so my only choice was to get the N>Andover police(I do have a police report to mail you,if necessary).He wanted ,at &:50 a.m. ,UNANNOUNCED to do the repairs,when I asked him to come back at 3pm he got nasty again!This is our update,sorry for this ... From: Paul carmen 2008@hotmail.com To: ssawver@townofnorthandover.com Subject: RE: inspection Date: Mon, 8 Apr 2013 13:45:13 -0700 Friday we received an email from Linda saying that"saturday they will be at the apartment to check things out,WE DO NOT NEED TO BE THERE"Today you told me earlier that Mario pretended to have the key,but later on he did not.This is not the first time he does that,in the past he made us come home"so they can see what's going on",only to argue and question the OBVYOUSLY.This key,if we lose it,Mario told us it would charge us a $100.00,we can not take a chance.Saturday before 4pm when they were supposed to come and check things out,as Linda and I decided,he harassed me and my wife Carmen on the phone,leaving messages which were very aggressive and scary(we have them on our voicemail),so Mario is sabotaging as best as he can this simple thing which by now should have been done long time ago.Sue,if you want to help,which by now,this is turning into a big deal with Mario's help,you do not really help us.You do know all those things I am repeating here .... THOSE PEOPLE SHOULD HAVE THEIR MASTER KEY,people like us,in this situation need your help,by now,you just complicated it,so please tell Mario to do what he needs to do.We have a life to live,everywhere in this country people fix things and that's it?! From: ssawver@townofnorthandover.com To: Paul carmen 2008(@hotmail.com CC: mgrant(@townofnorthandover.com; LBlackburn(@townofnorthandover.com Date: Mon, 8 Apr 2013 16:21:50 -0400 Subject: inspection Dear Carmen and Paul, I guess our phone call was cut off. These are the basic details as they stand now 1) Mario, from Linda's realty says he does not have a key to your apartment. You and Carmen may have all the keys. 2) Mario would like to make repairs Wed morning at 8AM 3) 1 proposed that Carl Campbell from Shawmut to pick up the key (the Meadowview maintenance department), but you did not like that idea so the second idea is... 4) ...you proposed that you could drop the key off at the Health Department tomorrow, we are only a few miles down route 125 at 1600 Osgood Street. 5) Then Mario could pick up the key at my office, do the repairs and leave the key in the apartment and lock the door on the way out. Please let Michele, Lisa or I know if you would like to bring the key here. Thankyou Susan 2 1, W Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Bldg. 20, Unit 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver@townofnorthandover.com Web www.TownofNorthAndover.com Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. Sawyer, Susan To: paul enache Subject: RE: inspection The message has been received and will be added to the official file for this address. Thank you Susan From: paul enache [mailto:paul carmen 20080hotmail.coml Sent: Thursday, April 18, 2013 8:52 AM To: Sawyer, Susan Subject: RE: inspection Hi Sue! Per our phone conversation on 04/17/2013 at 3p.m.,we received a statement from your office concerning the 04/10/2013 unannounces visit from Mario.l emailed you and also Linda a question about what time was he planning to come,we did not want to be around him after his outrageous previous harassments over the phone and in person.He had since 03/01/2013 all kinds of chances to do those repairs(nothing major) but he chose to "not find the keys.not understanding when and how this business works -he can come ANYTIME ,when we are not home to fix it,instead,he obstructs this easy task ... I did not get any kind of answer concerning the time for wed.04/10/2013,so at 7:50 a.m.,when we just got home from work,he was pounding on our door,swearing at us and waking up our neigh bours???!!!When I answered hid madness,he became belligerant,so my only choice was to get the N>Andover police(I do have a police report to mail you,if necessary).He wanted ,at &:50 a.m. ,UNANNOUNCED to do the repairs,when I asked him to come back at 3pm he got nasty again!This is our update,sorry for this ... From: Paul carmen 2008@hotmail.com To: ssawyer@townofnorthandover.com Subject: RE: inspection Date: Mon, 8 Apr 2013 13:45:13 -0700 Friday we received an email from Linda saying that"saturday they will be at the apartment to check things out,WE DO NOT NEED TO BE THERE"Today you told me earlier that Mario pretended to have the key,but later on he did not.This is not the first time he does that,in the past he made us come home"so they can see what's going on",only to argue and question the OBVYOUSLY.This key,if we lose it,Mario told us it would charge us a $100.00,we can not take a chance.Saturday before 4pm when they were supposed to come and check things out,as Linda and I decided,he harassed me and my wife Carmen on the phone,leaving messages which were very aggressive and scary(we have them on our voicemail),so Mario is sabotaging as best as he can this simple thing which by now should have been done long time ago.Sue,if you want to help,which by now,this is turning into a big deal with Mario's help,you do not really help us.You do know all those things I am repeating here .... THOSE PEOPLE SHOULD HAVE THEIR MASTER KEY,people like us,in this situation need your help,by now,you just complicated it,so please tell Mario to do what he needs to do.We have a life to live,everywhere in this country people fix things and that's it?! From: ssawyer@townofnorthandover.com To: Paul carmen 2008@hotmail.com CC: mgrant@townofnorthandover.com; LBlackburn@townofnorthandover.com Date: Mon, 8 Apr 2013 16:21:50 -0400 Subject: inspection Dear Carmen and Paul, I guess our phone call was cut off. These are the basic details as they stand now 1) Mario, from Linda's realty says he does not have a key to your apartment. You and Carmen may have all the 2) 3) 4) 5) keys. Mario would like to make repairs Wed morning at 8AM I proposed that Carl Campbell from Shawmut to pick up the key (the Meadowview maintenance department), but you did not like that idea so the second idea is... ...you proposed that you could drop the key off at the Health Department tomorrow, we are only a few miles down route 125 at 1600 Osgood Street. Then Mario could pick up the key at my office, do the repairs and leave the key in the apartment and lock the door on the way out. Please let Michele, Lisa or I know if you would like to bring the key here. Thank you Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Bldg. 20, Unit 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawverPtownofnorthandover.com Web www.TownofNorthAndover.com Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. ■ Complete items 1, 2, and 3. Also complete item 4 if Restricted Delivery is desired. ■ Print your name and address on the reverse so that we can return the card to you. ■ Attach this card to the back of the mailpiece, or on the front if space permits. 13 Agent X ❑ Addressee Recelied:by (Printed Name) C. Date of Delivery D.1Is delivery address different from item 1? ❑ Yes 1. Article Addressed to: r If YES, enter delivery address" below: ❑ No � Y n �C� \ \ ASPS Al3XbSeIce Typeertified Mall, 13Egress Mail ❑Registered >T Return Receipt for Merchandise ❑ Insured Mail ❑ C.O.D. 4. Restricted Delivery? (Extra Fee) ❑ Yes 2. Article Number 7005 1820 0004 2835 2443 (Transfer from service labeo PS Form 3811, February 2004 Domestic Return Receipt 102595-02-M-1540 UNITED STATES POSTAL SERVICE First -Class Mail . Postage & Fees Paid USPS Permit No. G-10 • Sender: Please print your name, address, and ZIP+4 in this box • NORTH ANDOVER HEALTH DEPT. 9600 Osgood Street, Suite 2035 North Andover, MA 01845 !!'!ilJill CEIPT Certified Mail Provides: (a ■ A mailing receipt sjanay) ZOOZ sunp'008E Wood Sd ■ A unique identifier for your mailpiece ■ A record of delivery kept by the Postal Service for two years Important Reminders: ■ Certified Mail may ONLY be combined with First -Class Mail® or Priority Maile. ■ Certified Mail is not available for any class of international mail. ■ NO INSURANCE COVERAGE IS PROVIDED with Certified Mail. For valuables, please consider Insured or Registered Mail. ■ Foran additional fee, a Return Receipt me pe to provide proof of delivery. To obtain Return Receipt service, please complete and attach a Return Receipt (PS Form 3811) to the article and A(Ld,able postage to cover the fee. Endorse mailpiece "Return Receipt R ques 'fdia fee waiver for a duplicdate return receipt, a USPS® post ark n you Mail receipt is ■ For an additional fee, delivery may b fres icted to the addressee or addressee's authorized agent. Advise the clerk or mark the mailpiece with the endorsement "Restricted-Delivery". ■ If a postmark on the Certified Mail receipt is desired, please present the arti- cle at the post office for postmarking. If a postmark on the Certified Mail receipt is not needed, detach and affix label with postage and mail. IMPORTANT: Save this receipt and present it when making an inquiry. Internet access to delivery information is not available on mail addressed to APOs and FPOs. WARD HILL STA WARD HILL, Massachusetts 018359992 2445930630-0097 04/16/2013 (800)275-8777 03:21:35 PM == Sales Receipt Product Sale Unit Final Description Qty Price Price NORTH ANDOVER MA $0.46 01845 Zone -1 First -Class Letter 0.90 oz. Expected Delivery: Fled 041117/13 Return Rcpt (Green $2.55 Card) @@ Certified $3.10 Label #: 70051820000428352443 Customer Postage 16.11 Subtotal: $0.00 Total: $0.00 Paid by: A 4@ For tracking or .i± );Dries g! to USPS.com or call 1-8.� 2,22-1811. J Order stamps at usps,com/shop or call 1-800-Stamp24. Go to usps.com/clicknship to print shipping labels with postage. For other information call 1 -800 -ASK -USPS. Get your mail when and where you want it with a secure Post Office Box. Sign up for a box online at usps.com/poboxes. Bill#:1000301336086 Clerk:05 All sales final on stamps and postage Refurds for guaranteed services only Thank you for yt r L,. -mess 4, + i HELP US SERVE BETTER Go to: ht t ps : //post a l expe. r i er,ce . col i,!Pos TELL US ABOUT YOUR RECENT POSTAL EXPERIENCE YOUR OPINION COUNTS ' Customer Copy ♦ A S �a North Andover Health Department (ommunity Development Division Date: April 16, 2013 To: Tenants Paul and Carmen Enache 4 Walker Road, 48 North Andover, MA 01845 Re: Access for repairs Dear Mr. and Mrs. Enache, On April 3, 2013, an authorized sanitary code inspection was conducted at your apartment by Health Department personnel. Subsequently, an Order Letter (OL) was sent to the landlord of the property regarding violations to the Housing Code. The OL set a deadline of seven days of receipt of the Order, for completion of the corrections of the seven violations listed. The Health Department directly advised Mrs. Enache, at the close of the inspection on April 3ia, of the requirement of a renter to allow access for repairs. 105 CMR 410.810, "Every occupant of a dwelling, dwelling unit, or rooming unit shall give the owner thereof, or his agent or employees, upon reasonable notice, reasonable access, if possible by appointment, to the dwelling, dwelling unit, or rooming unit for the purpose of making such repairs or alterations as are necessary to effect compliance with the provisions of 105 CMR 410.000". Since the OL letter was received by the landlord, there have been numerous verbal and written communications between the parties to set up dates and times for the repairs. Hostilities grew out of these attempts such that this negotiation eventually escalated to the point of you letting me know that you had contacted the North Andover Police Department for assistance on April 10th, when the maintenance was tentatively scheduled to occur. No repairs were able to be done on that day. On April 12th, the Health Office was notified via letter, by the landlord's representative of Linda's Rentals and Sales, that reasonable access cannot be.obtained and therefore a request for extension has been requested. As a result, the Health Department is granting an extension to 30 days, at which time the status will be reevaluated. It is our hope that a compromise for access can be found within that period of time. However, as you are keenly aware, the Health Department duty is to enforce the Housing code. This includes any failure to provide access to effect repairs, which is a violation of the State Sanitary Code. Therefore, this is an official OL to you, the tenants, to comply with the State 1600 Osgood Street, Bldg 20 Unit 2035, North Andover, Massachusetts 01845 Phone 978.688.9540 fox 978.688.8476 Web www.townofnorthandover.com Code regarding providing access to the owner by May 6, 2013. Failure to do so will result in a ji�Qmplaint filed against you in the Housing Court. You have the right to request a hearing before the Board of Health if you feel this order should be modified or withdrawn. A request for said hearing must be made in writing and received by the Health Department within seven (7) days from the receipt of this order. At said hearing you will be given an opportunity to be heard and to present witnesses and documentary evidence as to why this order should be modified or withdrawn. All affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. You may be represented by an attorney. Cc: Dennis Pacheco 1600 Osgood Street, Bldg 20 Unit 2035, North Andover, Massachusetts 01845 Phone 978.688.9540 Fax 978.688.8476 Web www.townofnorthandover.com ■ Complete it6ns 1, 2, and 3. Also complete item 4 if Restricted Delivery is desired. ■ Print your name and address on the reverse so that we can return the card to you. B ■ Attach this card to the back of the mailpiece, or on the front if space permits. Article Addressed to: .s r D. Is delivery, If YES, bn' ❑ Agent by (Printed Name) `rC Date of Delivery different from item 1? ❑ Yes ary address below: ❑ No sewme iypq " c �Certfied Mail ❑ Express Mail ❑ Registered >4 Return Receipt for Merchandise ❑ Insured Mail ❑ C.O.D. 4. Restricted Delivery? (Extra Fee) ❑ Yes 2. Article Number (1Yansfer from service label 7005 1820 0004 2835 2474 PS Form 3811, February 2004 Domestic Return Receipt 102595-02-M-.1540 UNITED STATES POSTAL SERVICE, First -Class Mail Postage & Fees Paid USPS Permit No. G-10 • Sender: Please print your name, address, and ZIP+4 in this box • NORTH ANDOVER HEALTH DEPT. 1600 Osgood Street, Suite 2035 North Andover, MA 01845 III1ll tl1lllllIll111II}lllfl1)ll".lrl1111" ■ Complete items 1, 2, and 3. Also complete Item 4 if Restricted Delivery is desired. ■ Print your name and address on the reverse so that we can return the card to you. ■ Attach this card to'.the back of the mailpiece, or on the front if space permits. - 1. Article Addressed to: "( (APR 15hw n t �) ?ach o -c 0 2i ❑ Agent ❑ Addressee Received by (Printed Name) C. Date of Delivery D. Is delivery address different from Rem 1? ❑ Yes If YES, enter delivery address below: ❑ No 3.Se ice Type iCerofied Mail ❑ Express Mail ❑ Registered >J Retum Receipt for Merchandise ❑ Insured Mail ❑ C.O.D. 4. Restricted Delivery? (Extra Fee) ❑ Yes 2. Article Number (Transfer from serviceiabeo 7003 2260 0006 8627 0223 PS Form 3811, February 2004 Domestic Return Receipt 102595-02-M-1540 UNITED STATES POSTAL SERVICE First -Class Mail Postage & Fees Paid USPS Permit No. G-10 ' Sender: Please print your name, address, and ZIP+4 in this box • NORTH ANDOVER HEALTH DEPT. 1600 OsgoodStreet, 035 North Andover, MA 01845 ... 11til0111h, !I III 111,11!11111 Id 11113!)f! 1!ji11i"pitlttfill 1111 ll1111 North Andover Health Department (ommunity Development Division Date: April 16, 2013 To: Owner/Agent of Record: Property Location: Dennis Pacheco 12 Green Street #6 Woburn, MA 01801 Dear Mr. Pacheco, 4 Walker Road, #8 North Andover, MA 01 845 This letter is in response to the ongoing issues at 4 Walker Road, Unit 8 located in North Andover, MA. The Health Department has received two requests from your representative, Mario Sciaraffa, of Linda's Rentals and Sales. 1) A written request for a hearing to be scheduled with the Board of Health, to consider modification or revocation of the Order. Hand delivered on April 10, 2013 (see attached) 2) A written request to rescind the time requirement portion of the Order, to allow time to gain access for repairs or until the tenant no longer lives there. (see attached) The Health Department has reviewed the requests and has decided to grant an extension up to 30 days from receipt of the Order Letter dated April 3, 2013 to May 6, 2013. It is expected that during this extension that additional attempts to resolve access issues will have been initiated to comply with the Order. If the repairs are completed prior to May 6th, please contact our office to request a re -inspection. Having granted this extension should alleviate the need for a public hearing in this matter. If you disagree, and still wish to exercise you right to a hearing, please contact the Health Office and you can be placed on the April 25th meeting agenda. ?Thou, Y. awyer, H /RS ealth Dire r Cc: Mario Sciaraffa , Linda's Rental and Sales 1600 Osgood Street, Bldg 20 Unit 2035, North Andover, Massachusetts 01845 Phone 978.688.9540 Fax 978.688.8476 Web www.townofnorthandover.com .r(-o Oe OoAaS mr- Y w i s IL i0 Go nl j-c S HA' S i NS� e c-'lei �•�� o � PA4 APR 10 2013 TOWN OF NORTH ANDOVER Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentaisAndSales.com Web: www.LindasRentalsAndSales.Com April 11, 2013 North Andover Health Department RE: 4 Walker Rd unit 8 North Andover, Ma. To whom it may concern; RECEIVED APR 12 2013 TOWN OF NORTH ANDOVER HEALTH DEPARTMENT My name is Mario Sciaraffa I am the property manager of 4 Walker Rd unit 8 in North Andover, Ma. As per the request of the health department I have attempted many times to correct the issues with said unit with no success, therefore I am requesting that you allow me to do these repairs once current tenant is out of unit. Please read below for reasoning. On the first visit which was on March 18, 2013 at 7:30 pm I went to said unit per order of the owner Dennis Pacheco after owner and I receiving the current tenants Paul and Carmen Enache apartment condition statement via mail stamped March 22, 2013 to check things out, when I arrived said tenants showed me the sink and I explained to them that nothing was wrong and showed them how to use it correctly. Mr. Paul Enache didn't agree and became verbally abusive then told me I was a lazy bum and to just leave and get out of his apartment, so per tenants request I left the premises. Since this visit I have been trying to get in the unit to assess the situation with no prevail by leaving current tenants voice mails as well as email such as the email r Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda�LindasRentalsAndSales.com Web: www.LindasRentalsAndSales.Com dated March 28, 2013 at 6:20am asking to allow us in unit to take care of their list of thing they wanted done to the unit with no response. On April 4, 2013 the owner Dennis Pacheco received a letter from The Town of North Andover Housing inspection department, stating that they did an inspection without notifying owner of any such inspection, after reviewing letter with owner and I found the regulation .500 has to do with structural not a door. I once again I tried calling tenants to set up a date and time so I could attempt to do the work as stated in the inspection report but got no response so sent them an email stating that I have been trying to contact them by voice mail and email with no response so to consider the email as notice that I would be by on Saturday April 6, at 2pm to get a list of things I will need at Home Depot for repairs and then I would be back on Monday 8, 2013 at 2pm to do the repairs. Third Attempted I went on April 6, 2013 to find no one home, I tried calling tenant's cell phone no one answers so I left message saying I would be back on Monday 8, 2013 at 2pm Forth Attempt was on Monday 8, 2013 at 2pm to find that the tenants were not there once again. However I did receive an email that stated Mario you are running out of time for this project, you only have a few days to do it, your landlord would not like getting fined. After reading this I feel as though they are intentionally not allowing me to do the work in the unit, So this time around with the help of the Health Department I was able to get a date and time from the tenants through Michelle and Susan in the Health r Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentaisAndSales.com Web: www. Linda sRentalsAndSales. Corn Department. That date and time was April 10, 2013 at 8 am with authorization that the tenant need not be there. Fifth attempt was on April 10, 2013 at Sam, at this time when I arrived at 4 Walker Rd North Andover Unit 8 tenant Paul Enache opened the door and became belligerent and so I left to go to my truck and call Michelle and Susan at the Housing Inspection Department to let them know the tenants refused to let me in once again, as I was doing this the tenants called the authorities at which time I had explained to the police officer that it was arranged by Michelle and Susan at the Health Department and the tenant that I come by today at this time to fix everything that the Housing Inspection Order Form. So with all being said I ask that you retract this order and allow me to fix everything once current tenants lease has expired and they move out I will then fix everything and call to have a re inspection before new tenants move in. Sincerely, Property Manager North Andover Health Department (ommunity Development Division Date: April 16, 2013 To: Owner/Agent of Record: Property Location: Dennis Pacheco 12 Green Street 46 Woburn, MA 01801 Dear Mr. Pacheco, 4 Walker Road, #8 North Andover, MA 01845 This letter is in response to the ongoing issues at 4 Walker Road, Unit 8 located in North Andover, MA. The Health Department has received two requests from your representative, Mario Sciaraffa, of Linda's Rentals and Sales. 1) A written request for a hearing to be scheduled with the Board of Health, to consider modification or revocation of the Order. Hand delivered on April 10, 2013 (see attached) 2) A written request to rescind the time requirement portion of the Order, to allow time to gain access for repairs or until the tenant no longer lives there. (see attached) The Health Department has reviewed the requests and has decided to grant an extension up to 30 days from receipt of the Order Letter dated April 3, 2013 to May 6, 2013. It is expected that during this extension that additional attempts to resolve access issues will have been initiated to comply with the Order. If the repairs are completed prior to May 6th, please contact our office to request a re -inspection. Having granted this extension should alleviate the need for a public hearing in this matter. If you disagree, and still wish to exercise you right to a hearing, please contact the Health Office and you can be placed on the April 25th meeting agenda. Tha ou, usan Y. awyer, H /RS Public ealth Dire r Cc: Mario Sciaraffa , Linda's Rental and Sales 1600 Osgood Street, Bldg 20 Unit 2035, North Andover, Massachusetts 01845 Phone 978.688.9540 Fax 978.688.8476 Web www.townofnorthandover.com n/ �S �' � �'s i NsP e,��iCAr� a � if J„I/� Glw' PA4 APR 10 2013 TOWN OF NORTH ANDOVER Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentaIsAndSales.com Web: www.LindasRentalsAndSales.Com April 11, 2013 North Andover Health Department RE: 4 Walker Rd unit 8 North Andover, Ma. To whom it may concern; RECEIVED APR 12 2013 TOWN OF NORTH ANDOVER HEALTH DEPARTMENT My name is Mario Sciaraffa I am the property manager of 4 Walker Rd unit 8 in North Andover, Ma. As per the request of the health department I have attempted many times to correct the issues with said unit with no success, therefore I am requesting that you allow me to do these repairs once current tenant is out of unit. Please read below for reasoning. On the first visit which was on March 18, 2013 at 7:30 pm I went to said unit per order of the owner Dennis Pacheco after owner and I receiving the current tenants Paul and Carmen Enache apartment condition statement via mail stamped March 22, 2013 to check things out, when I arrived said tenants showed me the sink and I explained to them that nothing was wrong and showed them how to use it correctly. Mr. Paul Enache didn't agree and became verbally abusive then told me I was a lazy bum and to just leave and get out of his apartment, so per tenants request I left the premises. Since this visit I have been trying to get in the unit to assess the situation with no prevail by leaving current tenants voice mails as well as email such as the email Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentalsAndSales.com Web: www.LindasRentalsAndSales.Com dated March 28, 2013 at 6:20am asking to allow us in unit to take care of their list of thing they wanted done to the unit with no response. On April 4, 2013 the owner Dennis Pacheco received a letter from The Town of North Andover Housing inspection department, stating that they did an inspection without notifying owner of any such inspection, after reviewing letter with owner and I found the regulation .500 has to do with structural not a door. I once again I tried calling tenants to set up a date and time so I could attempt to do the work as stated in the inspection report but got no response so I sent them an email stating that I have been trying to contact them by voice mail and email with no response so to consider the email as notice that I would be by on Saturday April 6, at 2pm to get a list of things I will need at Home Depot for repairs and then I would be back on Monday 8, 2013 at 2pm to do the repairs. Third Attempted I went on April 6, 2013 to find no one home, I tried calling tenant's cell phone no one answers so I left message saying I would be back on Monday 8, 2013 at 2pm Forth Attempt was on Monday 8, 2013 at 2pm to find that the tenants were not there once again. However I did receive an email that stated Mario you are running out of time for this project, you only have a few days to do it, your landlord would not like getting fined. After reading this I feel as though they are intentionally not allowing me to do the work in the unit, So this time around with the help of the Health Department I was able to get a date and time from the tenants through Michelle and Susan in the Health a Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentaisAndSales.com Web: www.LindasRentalsAndSales.Com Department. That date and time was April 10, 2013 at 8 am with authorization that the tenant need not be there. Fifth attempt was on April 10, 2013 at Sam, at this time when I arrived at 4 Walker Rd North Andover Unit 8 tenant Paul Enache opened the door and became belligerent and so I left to go to my truck and call Michelle and Susan at the Housing Inspection Department to let them know the tenants refused to let me in once again, as I was doing this the tenants called the authorities at which time I had explained to the police officer that it was arranged by Michelle and Susan at the Health Department and the tenant that I come by today at this time to fix everything that the Housing Inspection Order Form. So with all being said I ask that you retract this order and allow me to fix everything once current tenants lease has expired and they move out I will then fix everything and call to have a re inspection before new tenants move in. Sincerely, Mario Sciaraffa Property Manager -e, Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentaIsAndSales.com LindasRentaIsAndSales.com Web: www.LindasRentalsAndSales.Com April 11, 2013 North Andover Health Department RE: 4 Walker Rd unit 8 North Andover, Ma. To whom it may concern; RECEIVED APR 12 2013 TOWN OF NORTH ANDOVER HEALTH DEPARTMENT My name is Mario Sciaraffa I am the property manager of 4 Walker Rd unit 8 in North Andover, Ma. As per the request of the health department I have attempted many times to correct the issues with said unit with no success, therefore I am requesting that you allow me to do these repairs once current tenant is out of unit. Please read below for reasoning. On the first visit which was on March 18, 2013 at 7:30 pm I went to said unit per order of the owner Dennis Pacheco after owner and I receiving the current tenants Paul and Carmen Enache apartment condition statement via mail stamped March 22, 2013 to check things out, when I arrived said tenants showed me the sink and I explained to them that nothing was wrong and showed them how to use it correctly. Mr. Paul Enache didn't agree and became verbally abusive then told me I was a lazy bum and to just leave and get out of his apartment, so per tenants request I left the premises. Since this visit I have been trying to get in the unit to assess the situation with no prevail by leaving current tenants voice mails as well as email such as the email Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentalsAndSales.com Web: www.LindasRentalsAndSales.Com dated March 28, 2013 at 6:20am asking to allow us in unit to take care of their list of thing they wanted done to the unit with no response. On April 4, 2013 the owner Dennis Pacheco received a letter from The Town of North Andover Housing inspection department, stating that they did an inspection without notifying owner of any such inspection, after reviewing letter with owner and I found the regulation .500 has to do with structural not a door. I once again I tried calling tenants to set up a date and time so I could attempt to do the work as stated in the inspection report but got no response so I sent them an email stating that I have been trying to contact them by voice mail and email with no response so to consider the email as notice that I would be by on Saturday April 6, at 2pm to get a list of things I will need at Home Depot for repairs and then I would be back on Monday 8, 2013 at 2pm to do the repairs. Third Attempted I went on April 6, 2013 to find no one home, I tried calling tenant's cell phone no one answers so I left message saying I would be back on Monday 8, 2013 at 2pm Forth Attempt was on Monday 8, 2013 at 2pm to find that the tenants were not there once again. However I did receive an email that stated Mario you are running out of time for this project, you only have a few days to do it, your landlord would not like getting fined. After reading this I feel as though they are intentionally not allowing me to do the work in the unit, So this time around with the help of the Health Department I was able to get a date and time from the tenants through Michelle and Susan in the Health Linda's Rentals And Sales PO Box 203 Beverly, Ma. 01915 Office # 978-304-1549 Email: Linda@LindasRentaisAndSales.com Web: www.LindasRentalsAndSales.Com Department. That date and time was April 10, 2013 at 8 am with authorization that the tenant need not be there. Fifth attempt was on April 10, 2013 at Sam, at this time when I arrived at 4 Walker Rd North Andover Unit 8 tenant Paul Enache opened the door and became belligerent and so I left to go to my truck and call Michelle and Susan at the Housing Inspection Department to let them know the tenants refused to let me in once again, as I was doing this the tenants called the authorities at which time I had explained to the police officer that it was arranged by Michelle and Susan at the Health Department and the tenant that I come by today at this time to fix everything that the Housing Inspection Order Form. So with all being said I ask that you retract this order and allow me to fix everything once current tenants lease has expired and they move out I will then fix everything and call to have a re inspection before new tenants move in. Sincerely, Mario Sciaraffa Property Manager 4 Certified Mail Provides: ia�a�aa) aooa eunr'oo9E w,o� sd ■ A mailing receipt ■ A unique identifier for your mailpiece ■ A record of delivery kept by the Postal Service for two years Important Reminders: ■ Certified Mail may ONLY be combined with First -Class Mail® or Priority Mail®. o Certified Mail is not available for any class of international mail. ■ NO INSURANCE COVERAGE IS PROVIDED with Certified Mail. For valuables, please consider Insured or Registered Mail" ■ For an additional fee, a Return Receipt may be requested to provide proof of delivery. To obtain Return Receipt service, please complete 3hd attach a Return Receipt (PS Form 3811) to the article and add applicable postage to cover the fee. Endorse mailpiece "Return Receipt Requested". To receive a fee waiver for a duplicate return receipt, a USPS® postmark on your Certified Mail receipt is required. a For an additional fee, delivery may be restricted, to the addressee or addressee's authorized agent. Advise the clerk or mark the mailpiece with the endorsement "Restricted-Delivery". ■ If a postmark on the Certified Mail receipt is desired, please present the arti- cle at the post office for postmarking. If a postmark on the Certified Mail receipt is not needed, detach and affix label with postage and mail. IMPORTANT: Save this receipt and present it when making an inquiry. Internet access to delivery information is not available on mail addressed to APOs and FPOs. North Andover Health Department (ommunity Development Division Date: April 9, 2013 To: Owner/Agent of Record: Property Location: Dennis Pacheco 12 Green Street #6 Woburn, MA 01801 Dear Mr. Pacheco, 4 Walker Road, #8 North Andover, MA 01845 This letter is in response to the ongoing issues at 4 Walker Road Unit 8, North Andover, MA. The Health Department conducted an authorized inspection last week and issued an Order Letter for seven easily correctable items that were found in violation to the Housing Code 105 CMR 410. The letter was received by you and you forwarded it to your representative, Mario, with Linda's Rentals and Sales of Beverly. Please note that in addition to the initial list, we have informed Mario of an additional item brought to our attention. The heating unit in the bathroom may not be working, and if so, this would be a violation. To avoid an additional Order Letter, we will need to verify all heating systems are properly working at the re -inspection. Since that time, both parties have contacted the Health Department staff by phone and by email numerous times. Realizing that the rental manager and renter could not move forward, the Health Department attempted to mediate issues between the two parties, but was unable to resolve them. Ultimately, we have made the decision to remove ourselves from these negotiations, as this purview is not required by code. We will wait for confirmation from you, at the seven (7) day mark from receipt of service, that per the Order Letter requirements, the corrections have occurred and a re -inspection can be scheduled. If you prefer we contact you directly, please provide us with a phone number and/or email address so we can assist you. Susan Sawyer, R Public Health Di Cc: Paul and Carmen Enache, Tenants 1600 Osgood Street, Unit 2035, North Andover, Massachusetts 01845 Phone 978.688.9540 Fax 978.688.8476 Web www.lownofnorthandover.com M ru ru ru F F i C I A L U S E -n co Postage IS 0 COMO Fee 0 C3 Return Redept Fee (Endorsement Required) ost mark re C3='e= Fee (Endorsement Required) x Total Postage & Fees $ 31156 M 1=1 E3 Sent To u2n r,,,- wigavew.,* ----- -------- ............... or PO Box No. w' Certified Mail Provides: ■ A mailing receipt (eMnay) Zoon eunp'ooet 'Wjod Sd ■ A unique identifier for your mailpieee ■ A record of delivery kept by the Postal Service for two years Important Reminders: ■ Certified Mail may ONLY be combined with First -Class Mail® or Priority Mail& ■ Certified Mail is not available for any class of international mail. ■ NO INSURANCE COVERAGE IS PROVIDED with Certified Mail. For valuables,*pleaeg consider Insured or Registered Mail. ■ Fora additional fee,. a Return Receipt may be requested to provide proof of delivery. To obtain.Retum Receipt seance, please complete and attach a Return Receipt (PS FW6,2811� to the article and add applicable postage to cover the fee. Endorse mailpiece Return Receipt Requested". To receive a fee waiver for aedduuppllicate return receipt, a USPS® postmark on your Certified Mail receipt is ■ For. an additional fee,, delivery may be restricted to the addressee or addfessee's authorized agent. Advise the clerk or mark the mailpiece with the endorsement,"Restricted Delivery". ■ If I: postmark on the Certified Mail receipt is desired, please present the arti- cle at the post office for postmarking. If a postmark on the Certified Mail receipt is not needed, detach and affix label with postage and mail. IMPORTANT: Save this receipt and present it when making an inquiry. Internet access to delivery information is not available on mail addressed to APOs and FPOs. Town of North Andover CORRECTION O R D E R for HOUSING INSPECTION Issued under the provisions of The State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation 105 CMR 410.00 Date: April 3, 2013 To: Owner/Agent of Record: Dennis Pacheco 12 Green Street #6 Woburn, MA 01801 Property Location: 4 Walker Road, 48 North Andover, MA 01845 An authorized inspection was made of your property at the above address on April 3, 2013. This inspection revealed violations of the State Sanitary code, Chapter II, as listed below. Owner must repair within seven days or contact a contractor for work. Proof of contract to be completed within 30 days must be submitted. A re -inspection will be scheduled for seven days after receipt of the order letter for corrective action. Failure to act will result in further action. 105 CMR 410.... Bathroom Regulation Description p ✓ if conditions may Time limit for # endanger or impair health, safety or compliance well-being .351 Water leaking from tub faucet — left, hot water Owner must repair within 7 days or contact a contractor for work. Completion is to be within 30 days. .500 Door with dime sized hole interior — Owner must repair within 7 days or contact a contractor for work. Completion is to be within 30 days. Kitchen Regulation g Description p ✓ if conditions may Time limit for # endanger or impair health, safety or compliance well-being .351 Owner must repair - 1 fluorescent light over sink without windows within 7 days cover or shatterproof or contract a contractor - 1 light bulb over stove without cover for work and submit or shatterproof proof of contract. Completion is to be within 30 days. front living area Regulation Description �$ ✓ if conditions may Time limit for endanger or impair health, safety or compliance .500 Plug outlet cover missing right of well-being Owner must repair sliding glass door windows within 7 days or contract a contractor for work and submit proof of contract. Completion is to be within 30 days. Right bedroom Door with holes/disrepair Owner must repair windows within 7 days or contract a contractor for work and submit proof of contract. Completion is to be .500 Plug outlet cover missing right of within 30 days. Owner must repair sliding glass door windows within 7 days or contract a contractor for work and submit proof of contract. Completion is to be within 30 days. Left bedroom Door with holes/disrepair Owner must repair windows within 7 days or contract a contractor for work and submit proof of contract. Completion is to be within 30 days. You are hereby ORDERED to correct these violations within the noted time limit. Failure to comply within the allotted time period, or subsequent violations, may result in a criminal complaint against you. You have a right to request a hearing before the Board of Health/Health Director. This request must be made by you, in writing, and filed within seven days after the day this order was served. If you request a hearing, all affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. The petitioner has the right to represented at the hearing. Condition exist which may permit the occupant of the dwelling to exercise one or more statutory remedies. If a non-english language is spoken as a primary languaglfl6y eater than I% of the community's population, include "This is an important legal document. It may affect your rights. YoASawye have it tra s11ted." u , ealthctor Cc: tenant �/ NORTH ANDOVER HEALTH DEPARTMENT 27 Charles Street • North Andover, MA 01845 Tel. 978 688-9540 • Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report OWNER V `t— ADDRESS DATE I/ NORTH ANDOVER HEALTH DEPARTMENT 27 Charles Street • North Andover, MA 01845 Tel. 978 688-9540 • Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report �aco�� earrnen _ 10D o4mal K� North Andover Board of Assessors Public Access f NORT1{ H O tT4a° sa �O OL 1 9SSACHUSES Click Seal To Return Search for Parcels Search for Sales Summary Residence Detached Structure Condo Commercial Page 1 of 1 c�roperty Record Card Parcel ID :210/083.0-0024-0008.0 FY:2013 Community: North Andover SKETCH PHOTO N1 o P't ct u re Available Location: 4 WALKER ROAD Owner Name: PACHECO, DENNIS Owner Address: / (� 12 GREEN STREET #6 City: WOBURN State: MA Zip: 01801 Neighborhood: 0 Land Area: 0.00 acres Use Code: 102 -CONDOMINIUM Total Finished Area: 787 sqft ASSESSMENTS CURRENT YEAR PREVIOUS YEAR Total Value: 98,400 116,900 Building Value: 98,400 116,900 Land Value: 0 0 Market Land Value: 0 Chapter Land Value: ;" a , tq aiv sLSzGt S http://csc-ma.us/PROPAPP/display.do?linkId=2255397&town=NandoverPubAcc 3/26/2013 N :t1 9 L. E H u W au. Ca z a