HomeMy WebLinkAboutMiscellaneous - Bldg 37-Apt 4 Royal Crest Drivek �� �'���n�v s��h�
DelleChiaie, Pamela
From: Sawyer, Susan
Sent: Tuesday, February 22, 2011 11:02 AM
To: Grant, Michele
Cc: DelleChiaie, Pamela
Subject: royal crest
FYI, not a complaint. No action needed. Just had discussion w/
Joe Not Bldg 37, apt8
Bedford Health Inspector.
Only lived there a few months. Concerned about long term plan for the asbestos. Has peeling paint in bathroom and
reported it. They told him not to use the bathroom until .... when ... I forgot to ask....
Wife nervous, wants to move.
FYI if he calls again.
Saban .SIriUyn
946& 9teaft Diud"
1600 Vagaad Stwet
✓'Udg. 20, unit 2-36
✓VadAQ.ndam, ✓ m 01845
a#ice 978 688-9540
P, x 978 6884476
All email messages and attached content sent from and to this email account are public
records unless qualified as an exemption under the
[ http://www.sec.state.ma.us/pre/preidx.htm ]Massachusetts Public Records Law.
Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more
information please refer to: http://www.sec.state.ma.us/pre/r)reidx.htm.
Please consider the environment before printing this email.
Qrllb6hiaie, Pamela
From: Sawyer, Susan
Sent: Friday, August 12, 2011 10:59 AM
To: 'Johnson, Mark (042393 -Royal Crest Estates (Nashua))'
Cc: Grant, Michele; French, Melanie (Philadelphia); 'Susko, Deana (Boston)'; DelleChiaie, Pamela
Subject: Royal Crest issues
To: Mark Johnson
This email is a follow up the meetings and inspections at Royal Crest this past week with the Health Department. As
there are numerous units being addressed with a variety of problems, please let me know if 1 neglect to include any
items that may be of importance and I will add it to the notes.
Thank you,
Susan
To recap open issues:
Pest reports received from F&W on 8/8/11
OL updates: .
Bldg 41, #3 — the work order showed completion in the apartment, however the tenants have not been back there yet.
Tenant was called and left a message on Friday, August 12, 2011 in the morning, stating the Health Dept. needed to do
an inspection to confirm the corrective action.
Bldg 41, common areas and exterior areas were observed. All entry holes were filled that were possible to do so using
covering, foam and steel wool. Entire building to be visited and baited with weekly monitoring.
Bldg 37, #4 — was observed mid -construction. Removal of sheetrock was done throughout in all areas up to approx. 4
feet. Ceilings as needed. Proper cleaning and sanitizing process was used on beams behind the sheetrock. Anticipated to
be complete and ready for final inspection on 8/19/11. Tenant being relocated
Agreed to hold final letters owed to the Health Department to 8/19/11 after follow up visit to check for pest and
bedbug activity..
Also, we received a distress complaint needing immediate attention on 8/10/11 Tenant moving to Bldg 35, #9 from Bldg
49, #2. Tenant distressed about mold that is on her mattress, which has been discovered in the move. Mark Johnson
personally handled the problem within 1 hour of the Health Dept receiving the complaint. On 8/11/11, 1 personally went
to unit being vacated. The stench was intense. It was not only mold; but was mixed with other foul odors urine, dirt etc.
Walls had food stains. Entire unit obviously not been cleaned in months. Rugs filthy and dust level very high on heaters
and window sills. This unit will need serious attention prior to renting. Observed the mold on the mattress in addition to
the numerous old urine and other wet stains on the mattress.
Also informed you of another inspection that was conducted on Thursday morning. This inspection did not require an
inspection report or Order Letter, but the claims were mold related. No chronic water found. Mark was notified via
email, so is aware they may have a hidden problem in the apartment. This was in Bldg 25.
Sum yc
Saw
,f.,, .
YU6& X"dtfi A
16CC VaSaad Stud
J3 4 20, tacit 2-36
✓VaN& Qndaaen, .Ma 01845
a#ice 978 688-954v
lax 978 688-8476
All email messages and attached content sent from and to this email account are public
records unless qualified as an exemption under the
[ http://www.sec.state.ma.us/pre/preidx.htm ]Massachusetts Public Records Law.
Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more
information please refer to: http://www.sec.state.ma.us/pre/preidx.htm.
Please consider the environment before printing this email.
Grant, Michele
To: Sawyer, Susan; DelleChiaie, Pamela
Subject: FW: 37 Royal Crest Drive #4 - Renato & Brittney Malto
Hi,
FYI ...... The Maltos came in to speak to me Wed afternoon. They were very nervous about coming because
Nathan had made them feel as if we wouldn't support them. The Maltos have had a number of issues over the past
several weeks resulting in tension. The Maltos have a very serious mold problem. Renato, clearly has asthma and has
been affected by the Chronic Dampness
From: Dziadul, Nathan (042391 -Royal Crest Estates (North Andover)) Imailto:Nathan. Dziadul@aimco.coml
Sent: Wednesday, August 03, 20116:39 PM
To: Grant, Michele
Cc: Susko, Deana (Boston); French, Melanie (Philadelphia)
Subject: 37 Royal Crest Drive #4 - Renato & Brittney Malto
Michele,
I understand that you will be conducting an inspection of apartment 37-4 tomorrow morning at 10:00 with Renato and
Brittney Malto. This is the family that I called you about earlier today. To recap, they came to the office today at 2:20 and
told me that they have mold throughout their apartment. While today is the first day that they reported this to the office,
they told me that they first noticed the mold 2-3 weeks ago. I then called you immediately after they left my office to
inform you.
Approximately an hour later, Kevin inspected the apartment along with representatives from an environmental contractor
and a consultant so that they could determine the severity of the issue and put together a scope of work. An emergency
waiver was requested and we expect to start work on remediation on Monday. We expect the work will take 5 days to
complete.
At approximately 4:30 1 called Renato and Brittney and offered to put them up in a hotel beginning immediately and
through the completion of the work, complete with the same meal reimbursement. They told me that they wanted to think
about that, but would let me know later. At 5:20 this evening they came into the office and told me that they do not want
to go to the hotel and that they would prefer to stay in their apartment.
I look forward to speaking to you about this further after the inspection tomorrow
Best,
Nathan Dziadul
Community Manager
Royal Crest Estates
50 Royal Crest Drive I North Andover, MA 1 01845
p 1978.682.7200 f 1978.682.9064
f NORTH
O tSao yee 1•C
3j e�;p a 0
_, • AUG 3YU11
S CHU58 HEALTH DEPARTMENT TOWN OF NORTH ANDOVER
HEALTH DEPARTMENT
Complaint/investigation Intake Report - Taken by:
Dat' a of Report: �• ` J �� � Time:
�V
I Category/Type f Complaint: Address/Location of Incident: �\
i I, 3-7 9-c Ckl
Name of Pers7n Reporting: Phone Number: j (H) or (W):
µc,Ph
1 •-Ez�--- -I---- - - - - - . -- -- -
one Number: ! (Cell)_(oU3 - --0 C L(2.
Name of Alleged Violator: j Phone Number of Alleged Violator:
i
{
Complaint Details:
t f-ans Y1�km-c 'mai cel(ar0_.flr'9
ti_ a [ t +be- rooms
h�osb�
Recommended corrective action to be taken:
I _
-- - ---- -- — - - -
4ld -/b a4
i Immediate corrective action to be taken:
[To be Investigated by:
Title:
Date Scheduled for Investigation:
Date
Date Submitted for Data Entry:
i. --- ----- -- - - -- -- - - _ _ _ Entered: -
_ .. Ck
{ Tip J.,THA9 10 H1.'A 3H
� 2
SCl
-�O 0 I-ecm cin Cl �--
[�s nes s N(�t4-hGn , 'hes
,C)T\JL
eomtiplGn ed eCAV`�
hb
+V\-L s cwy� ro ��
Sawyer, Susan
From: Sawyer, Susan
Sent: Friday, August 12, 2011 10:59 AM
To: 'Johnson, Mark (042393 -Royal Crest Estates (Nashua))'
Cc: Grant, Michele; French, Melanie (Philadelphia); 'Susko, Deana (Boston)'; DelleChiaie, Pamela
Subject: Royal Crest issues
To: Mark Johnson
This email is a follow up the meetings and inspections at Royal Crest this past week with the Health Department. As
there are numerous units being addressed with a variety of problems, please let me know if I neglect to include any
items that may be of importance and I will add it to the notes.
Thank you,
Susan
To recap open issues:
Pest reports received from F&W on 8/8/11
OL updates:
Bldg 41, #3 — the work order showed completion in the apartment, however the tenants have not been back there yet.
Tenant was called and left a message on Friday, August 12, 2011 in the morning, stating the Health Dept. needed to do
an inspection to confirm the corrective action.
Bldg 41, common areas and exterior areas were observed. All entry holes were filled that were possible to do so using
various methods; covering, foam and steel wool. Entire building to be visited and baited with weekly monitoring.
Bldg 37, #4 — was observed mid -construction. Removal of sheetrock was done throughout in all areas up to approx. 4
feet. Ceilings as needed. Proper cleaning and sanitizing process was used on beams behind the sheetrock. Anticipated to
be complete and ready for final inspection on 8/19/11. Tenant being relocated.
Agreed to hold final letters owed to the Health Department to 8/19/11 after follow up visit to check for pest and
bedbug activity..
Also, we received a distress complaint needing immediate attention on 8/10/11 Tenant moving to Bldg 35, #9 from Bldg
49, #2. Tenant distressed about mold that is on her mattress, which has been discovered in the move. Mark Johnson
personally handled the problem within 1 hour of the Health Dept receiving the complaint. On 8/11/11, 1 personally went
to unit being vacated. The stench was intense. It was not only mold; but was mixed with other foul odors urine, dirt etc.
Walls had food stains. Entire'unit obviously not been cleaned in months. Rugs filthy and dust level very high on heaters
and window sills. This unit will need serious attention prior to renting. Observed the mold on the mattress in addition to
the numerous old urine and other wet stains on the mattress.
Also informed you of another inspection that was conducted on Thursday morning. This inspection did not require an
inspection report or Order Letter, but the claims were mold related. No chronic water found. Mark was notified via
email, so is aware they may have a hidden problem in the apartment. This was in Bldg 25.
NORTH ANDOVER HEALTH DEPARTMENT
27 Charles Street • North Andover, MA 01845
Tel. 978 688-9540 • Fax: 978 688-9542
email: healthdept@townofnorthandover.com
Complaint Investigation/inspection Report
OWNER
ADDR14c/'�--3
DATE
U.S. P stat ServiceTM
CERTIF.1 MAILTr� RECEI�Mgqyided)
(Domestic. ail Only; No Insurance
Ln
..0
OFFICIAL
ti
_r
Postage
$
/
v J
mCertified
O
Fee
O
0
Return Receipt Fee
(Endorsement Requued)
O�
�7•
pC
Postmark
Here
I=
Q'
M
Restricted Delivery Fee
(Endorsement Required)
C3
Total Postage & Fees
Ln
E3
O
Sent To
�
---
S`freef t.
. .. -- ---
---- - ---- -----------
�1
or PO Box No. �d ��f �%�
Certified Mail Provides:
A mailing receipt las,eneyj Zppz eunc-,'9088 -0'=lsd
■
■ A unique iden(ifier for your mailpiece ,
■ A record of delivery kept by the Postal Service for two years
Important Reminders:
■ Certified Mail may ONLY be combined with First -Class Mail® or Priority Mail®.
■ Certified Mail is not available for any class of international mail.
■ NO INSURANCE COVERAGE IS_ PROVIDED with Certified Mail. For
valuables, please consider Insured or Registered Mail.
■ For an additional fee, a Return Receipt may be requested to provide proof of
delivery. To obtain Return Receipt service, please complete and attach a Return
Receipt (PS Form 3811) to the article and add applicable postage to cover the
fee. Endorse mailpiece "Return Receipt Requested". To receive a fee waiver for
a duplicate return receipt, a USPS® postmark on your Certified Mail receipt is
required.
■ For an additional fee, delivery may be restricted to the addressee or
addressee's authorized agent. Advise the clerk or mark the mailpiece with the
endorsement "Restricted Delivery".
• If a postmark on the Certified Mail receipt is desired, please present the arti-
cle at the post office for postmarking. If a postmark on the Certified Mail
receipt is not needed, detach and affix label with postage and mail.
IMPORTANT: Save this receipt and present it when making an inquiry.
Internet access to delivery information is not available on mail
addressed to APOs and FPOs.
Town of North Andover
Office of the Health Department
Community Development and Services Division
400 Osgood Street
North Andover, Massachusetts 01845
Susan Sawyer (978) 688-9540 - Phone
Public Health Director (978) 688-9542 - Fax
NORTH ANDOVER BOARD OF HEALTH
ORDER LETTER
Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of
Fitness for Human Habitation, 105 CMR 410.000.
Date: August 4, 2011
To Owner of Record:
AIMCO / dba Royal Crest Estates
Property Management Office
50 Royal Crest Drive
North Andover. MA. 01845
Property Location:
Renato and Brittany Malta
Royal Crest Estates
37 Royal Crest Drive - Apt: #4
North Andover. MA 01845
An authorized inspection was made of your property at the above referenced address by North
Andover Health Department personnel on August 4, 2011.
This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II,
as listed on the attached Violation Form. You are hereby ORDERED to correct these violations
within the time allotted on the enclosed form. Failure to comply within the specified time period
may result in further action by the North Andover Board of Health.
You have the right to request a hearing before the Board of Health if you feel this order should be
modified or withdrawn. A request for said hearing must be made in writing and received by the
Health Department within seven (7) days from the receipt of this order.
At said hearing, you will be given an opportunity to be heard and to present witnesses and
documentary evidence as to why this order should be modified or withdrawn. All affected
parties will be informed of the date, time and place of the hearing and of their right to inspect and
copy all records concerning the matter to be heard. You may be represented by an attorney. You
have the right to inspect and obtain copies of all relevant records concerning the matter to be
heard.
4icfhele . Grant
Public Health Inspector
BOARD OF APPEALS 688-9541 BUILDING 688-9545 CONSERVATION 688-9530 HEALTH 688-9540 PLANNING 688-9535
Re: Property: Building 37 Apt: 4
From: North Andover Board of Health
Date: August 4, 2011
ORDER LETTER
An authorized inspection of 37 Royal Crest Avenue, Apt: 4 was performed by Board of
Health staff on Thursday, August 4, 2011 at which violations of 105 CMR 410.000
Chapter II of the State Sanitary Code, Minimum Standards of Fitness for Human
Habitation were found. Failure to respond within the allotted time period may result
in a Board of Health finding that the dwelling is unfit for human habitation.
All violations must be corrected within seven (7) days of receipt of this Order Letter,
or a plan for completion must be approved by this office if a professional contractor
must be hired to do the work. The apartment may not be occupied until a certification
of compliance has been issued by the Board of Health.
Regulatory
Re -Inspection
Violation
Reference
Mold
410.500
1) Severe case of mold found on bathroom walls, master
Bedroom walls, closet walls, 2nd bedroom walls, and
hallway walls. Mold is noted to be 2 to 3 feet high.
Water Leaking
1) Water is leaking from the vent in bathroom
2) Water damage was found in the bathroom shower as well
as around the vent.
3) Water damage found in the livingroom.
oom.
OWNER IS RESPONSIBLE FOR MAINTAINING THE
RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS
WELL AS A WATERTIGHT ENVIRONMENT.
Owner shall hire a remediation company to assess and remediate
the chronic dampness throughout Building 37, Apt: 4. The hired
remediation company shall confer and submit all paper work to
the Health Department.
Note: Renter has severe case of Asthma. This is not a healthy
environment
Cc:
➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662
➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North
Andover, MA 01845
➢ Renato and Brittany Malta, Royal Crest Estates, 37 Royal Crest Drive
-Apt: #4, North Andover, MA 01845
➢ Melanie French—AIMCOIRoyal Crest Estates, Philadelphia
➢ Nathan Dziadul—AIMCOIRoyal Crest Estates, North Andover
➢ Deana Susko—AIMCOIRoyal Crest Estates, North Andover
File
� � i1• .Sls-�,
, {
ru
MAI
�{+
u
b
FIR M
ul
OFF�CIAL
USE
1 Y
=
Postage
$
y
000/
0
Certified Fee
v�
O
O
Return Receipt Fee
(EndoreemeMRequired)
//��
V
PostmArk
H�l.
O
Cr
'm
Restricted Delivery Fee
(Endorsement Required)
G-�
��✓C.
✓
O
Total Postage &Fees
ul
O
P—
Sent To
--
-- T
----------------
Street Apt.
e
or PO Box No. T/�1. .
w�
Certified Mail Ptiiiides: *�
■ A mailing receipt (etianaa) zoos eunr loose uvod Sd
■ A unique identifier for your mailpiece
■ A record of delivery kept by the Postal Service for two years
Important Reminders:
■ Certified Mail may ONLY be combined with First -Class Mail® or Priority Mail®.
■ Certified Mail is not available for any class of international mail.
■ NO INSURANCE COVERAGE IS PROVIDED with Certified Mail. For
valuables, please consider Insured or Registered Mail.
■ For an additional fee, a Return Receipt may be requested to provide proof of
delivery. To obtain Return Receipt service, please complete and attach a Return
Receipt (PS Form 3811) to the article and add applicable postage to cover the
fee. Endorse mailpiece "Return Receipt Requested". To receive a fee waiver for
required. to return receipt, a USPS® postmark on your Certified Mail receipt is
■ For an additional fee, delivery may be restricted to the addressee or
addressee's authorized agent. Advise the clerk or mark the mailpiece with the
endorsement "Restricted Delivery". .
■ If a postmark on the Certified Mail receipt is desired, please present the artii-
cis at the post office for postmarking. If a postmark on the Certified Mail
receipt is not needed, detach and affix label with postage and mail.
IMPORTANT: Save this receipt and present it when making an inquiry.
Internet access to delivery information is not available on mail
addressed to APOs and FPOs.
■ Complete item's 1, 2, and 3. Also complete
Item 4 if Restricted Delivery is desired. '
■ Print your name and address on the reverse
so that we can return the card to you.
■ Attach this card to the back of the mailpiece,
or on the front if space permits.
1. Article Addressed to:
Signature
X ❑ Agent
❑ Addressee i
B. Received by (Prfnted Name) C. Date of Delivery
D. Is delivery addns differept from i errLi-?- ❑ Yes
/ If en RSCM"VW: ❑ No
3.20�Se
H
❑ Registered ❑ Return Receipt for Merchandise
❑ Insured Mail ❑ C.O.D.
4. Restricted Delivery? (Extra Fee) ❑ Yes
2. Article Number 7005 0390 0003 4265 9199
(Transfer from service fabef)
Ps Form 3811, February 2004 Domestic Return Receipt 102595-02-M-1540
UNITED STATES POSTAL SERVICE First -Class Mail
Postage & Fees Paid
USPS
Permit No. G-10
• Sender: Please print your name, address, and ZIP+4 in this box •
NORTH ANDOVER
HEALTH DPT.
160Osgood
Building 20, Suite 2-36
Notch Andover, MA 01845
l
Town of North Andover
Office of the Health Department
Community Development and Services Division
400 Osgood Street
North Andover, Massachusetts 01845
Susan Sawyer (978) 688-9540 - Phone
Public Health Director (978) 688-9542 - Fax
NORTH ANDOVER BOARD OF HEALTH
ORDER LETTER
Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of
Fitness for Human Habitation, 105 CMR 410.000.
Date: August 4, 2011
To Owner of Record:
AIMCO / dba Royal Crest Estates
Property Management Office
50 Royal Crest Drive
North Andover. MA. 01845
Property Location:
Renato and Brittany Malta
Royal Crest Estates
37 Royal Crest Drive - Apt: #4
North Andover. MA 01845
An authorized inspection was made of your property at the above referenced address by North
Andover Health Department personnel on August 4, 2011.
This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II,
as listed on the attached Violation Form. You are hereby ORDERED to correct these violations
within the time allotted on the enclosed form. Failure to comply within the specified time period
may result in hither action by the North Andover Board of Health.
You have the right to request a hearing before the Board of Health if you feel this order should be
modified or withdrawn. A request for said hearing must be made in writing and received by the
Health Department within seven (7) days from the receipt of this order.
At said hearing, you will be given an opportunity to be heard and to present witnesses and
documentary evidence as to why this order should be modified or withdrawn. All affected
parties will be informed of the date, time and place of the hearing and of their right to inspect and
copy all records concerning the matter to be heard. You may be represented by an attorney. You
have the right to inspect and obtain copies of all relevant records concerning the matter to be
heard.
-(Aa__Z
�tth. Grant
Public Health Inspector
BOARD OF APPEALS 688-9541 BUILDING 688-9545 CONSERVATION 688-9530 HEALTH 688-9540 PLANNING 688-9535
1.4
A.
Re: Property: Building 37 Apt: 4
From: North Andover Board of Health
Date: August 4, 2011
ORDER LETTER
An authorized inspection of 37 Royal Crest Avenue, Apt: 4 was performed by Board of
Health staff on Thursday, August 4, 2011 at which violations of 105 CMR 410.000
Chapter II of the State Sanitary Code, Minimum Standards of Fitness for Human
Habitation were found. Failure to respond within the allotted time period may result
in a Board of Health finding that the dwelling is unfit for human habitation.
All violations must be corrected within seven (7) days of receipt of this Order Letter,
or a plan for completion must be approved by this office if a professional contractor
must be hired to do the work. The apartment may not be occupied until a certification
of compliance has been issued by the Board of Health.
Regulatory
Re -Inspection
Violation
Reference
Mold
410.500
1) Severe case of mold found on bathroom walls, master
Bedroom walls, closet walls, 2nd bedroom walls, and
hallway walls. Mold is noted to be 2 to 3 feet high.
Water Leaking
1) Water is leaking from the vent in bathroom
2) Water damage was found in the bathroom shower as well
as around the vent.
3) Water damage found in the livingroom.
oom.
OWNER IS RESPONSIBLE FOR MAINTAINING THE
RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS
WELL AS A WATERTIGHT ENVIRONMENT.
Owner shall hire a remediation company to assess and remediate
the chronic dampness throughout Building 37, Apt: 4. The hired
remediation company shall confer and submit all paper work to
the Health Department.
Note: Renter has severe case of Asthma. This is not a healthy
environment
Cc:
➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662
➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North
Andover, MA 01845
➢ Renato and Brittany Malta, Royal Crest Estates, 37 Royal Crest Drive
-Apt: #4, North Andover, MA 01845
➢ Melanie French—AIMCOIRoyal Crest Estates, Philadelphia
➢ Nathan Dziadul—AIMCOIRoyal Crest Estates, North Andover
➢ Deana Susko—AIMCOIRoyal Crest Estates, North Andover
File
• S
DelleChiaie, Pamela
From:
DelleChiaie, Pamela
Sent:
Thursday, August 04, 20114:24 PM
To:
'French, Melanie (Philadelphia)'; 'nathan.dziadul@aimco.com'; 'Deana.Susko@aimco.com'
Cc:
Grant, Michele; Sawyer, Susan
Subject:
COMPLAINT & ORDER LETTER RE: - BUILDING 37, APT. #4, ROYAL CREST DRIVE,
NORTH ANDOVER, MA 01845
Attachments:
20110804155739766
Importance: High
Follow Up Flag: Follow up
Flag Status: Flagged
Dear Ms. French:
Attached is an Order Letter from Michele E. Grant, Health Inspector, issued under the provisions of the
State Sanitary Code, Chapter Il, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000. This
Order Letter is regarding a complaint and the subsequent investigation and determination of housing violations
at i uilding 37, Apartment #4, Royal Crest Drive, North Andover, MA 01845J
Please note that this letter has been sent certified mail to the AIMCO Denver Corporate Office, as well
as to the property management office at 50 Royal Crest Drive, North Andover, MA 01845. Please call or
contact Ms. Grant immediately if you anticipate any impediment issues with regard to the compliance
requirements of this letter. Thank you.
&At ,Rigaada,
Pamela DelleChiaie
Departmental Assistant I Community Development I Health Department
Town of North Andover
1600 Osgood Street I Bldg 20 1 Suite 2-36
North Andover, MA o1845
2 Office - 978-688-9540
R Fax -978-688-8476
F1 Email - pdellechiaie@townofnorthandover.com
-1Website hap://www.townofnorthandover.com/Pages/index
"We can never see the path of our life if we are too busy focusing on the pebbles under our feet. "--Anonymous
Cc:
➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662
➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North Andover, MA 01845
1. Melanie French —AIMCO/Royal Crest Estates- Philadelphia
2. Nathan Dziadul — AIMCO/Royal Crest Estates —North Andover
3. Deana Susko — AIMCO/Royal Crest Estates —North Andover
➢ Renato & Brittanv Malta. Building 37. Ant. #4, Roval Crest Drive, North Andover, MA 01845
➢ File
• , _ - Town of North Andover
Office of the Health Department
Community Development and Services Division
400 Osgood Street
North Andover, Massachusetts 01845
Susan Sawyer (978) 688-9540 - Phone
Atblie Health Director (978) 688-9542 - Fax
NORTH ANDOVER BOARD OF HEALTH
ORDER LETTER
Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of
Fitness for Human Habitation, 105 CMR 410.000.
Date: August 4, 2011
To Owner of Record:
AIMCO / dba Royal Crest Estates
Property Management Office
50 Royal Crest Drive
North Andover. MA. 01845
Property Location:
Renato and Brittany Malta
Royal Crest Estates
37 Royal Crest Drive - Apt: #4
North Andover. MA 01845
An authorized inspection was made of your property at the above referenced address by North
Andover Health Department personnel on August 4, 2011.
This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II,
as listed on the attached Violation Form. You are hereby ORDERED to correct these violations
within the time allotted on the enclosed form. Failure to comply within the specified time period
may result in finther action by the North Andover Board of Health.
You have the right to request a hearing before the Board of Health if you feel this order should be
modified or withdrawn. A request for said hearing must be made in writing and received by the
Health Department within seven (7) days from the receipt of this order.
At said hearing, you will be given an opportunity to be heard and to present witnesses and
documentary evidence as to why this order should be modified or withdrawn. All affected
parties will be informed of the date, time and place of the hearing and of their right to inspect and
copy all records concerning the matter to be heard. You may be represented by an attorney. You
have the right to inspect and obtain copies of all relevant records concerning the matter to be
heard.
ichele Grant _ 1
Public Health Inspector
BOARD OF APPEALS 688-9541 BUll.D1NG 688-9545 CONSE'RVA'TION 688.9530 I IEAUM 688-9540 PLANNING 688-9535
e
Re: Property: Building 37 Apt: 4
From: North Andover Board of Health
Date: August 4, 2011
ORDER LETTER
An authorized inspection of 37 Royal Crest Avenue Apt: 4 was performed by Board of
Health staff on Thursday, August 4, 2011 at which violations of 105 CMR 410.000
Chapter II of the State Sanitary Code, Minimum Standards of Fitness for Human
Habitation were found. Failure to respond within the allotted time period may result
in a Board of Health finding that the dwelling is unfit for human habitation.
All violations must be corrected within seven (7) days of receipt of this Order Letter,
or a plan for completion must be approved by this office if a professional contractor
must be hired to do the work. The apartment may not be occupied until a certification
of compliance has been issued by the Board of Health.
Violation
Regulatory
Reference
Re -Inspection
Mold
410.500
1) Severe case of mold found on bathroom walls, master
Bedroom walls, closet walls, 2"d bedroom walls, and
hallway walls. Mold is noted to be 2 to 3 feet high.
Water Leaking
1) Water is leaking from the vent in bathroom
2) Water damage was found in the bathroom shower as well
as around the vent.
3) Water damage found in the living room.
OWNER IS RESPONSIBLE FOR MAINTAINING THE
RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS
WELL AS A WATERTIGHT ENVIRONMENT.
avner .shall hire a remediation corrrpany to assess and rentediate
the chromic darrtpne.ss througlto;rt Btrilclirtg 37, Alit: 4. The hired
r•ernediation company shall confer and-subinit all paper ivork to
the Health Department.
Note: Renter has.severe case nf,4sthma. This is not a healthy
environment
Cc:
➢ AIMCO — 4582 S. Ulster Street, Den ver, CO 80327-2662
➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North
Andover, MA 01845
➢ Renato and Brittany Malta, Royal Crest Estates, 37 Royal Crest Drive
- Apt: #4, North Andover, MA 01845
➢ Melanie French—AIMCOIRoyal Crest Estates, Philadelphia
Nathan Ddadul—AIMCOIRoyal Crest Estates, North Andover
➢ Deana Susko—AIMCOIRoyal Crest Estates, North Andover
➢ File
i
w�
Inspection Form
Use for Field Training and Audit Inspections
Agency Name, Address, Phone
SSC 105 CMR 410.000: Chapter II, Minimum Standards of Fitness for Human Habitation
Date Time
# Occupants # Children < 6 Years
Address Unit #
City/Town
Occupant Name
Phone #
Owner Name
Phone#
Owner Address
City/Town Zip Code
# Dwelling/ Rooming Units in Dwelling
# Stories Floor Level of Unit
# Sleeping Rooms
# Habitable Rooms (.400)
Inspector
Title
If violations are observed and checked, describe them fully on Page 3.
Area or
Element
. Type of Violation.
Use blank boxes for ones not listed
Possible Code
Section(s)
/if Responsible Party
Violation
Observed
Owner Occupant
Exterior, Yard
Locks
480
& Porch
Posting, ID, Exit signs/emergency lights
481, 483, 484
Handrails, steps, doors windows, roof
500, 501, S03
Rubbish—storage and collection
600,601
Maintenance of Area
602
Common
Light, windows
?53,254,501
Areas & Entry
Egress
450, 451, 452
Handrails
503
Interior Halls
Floors, walls ceilings
500
& Stairs
Hallways, railings, stairs
503
Light, windows
253, 254, 501
Bedroom 1
Location (circle): Front Rear Middle Left
Middle Right
Floor Level of Unit
Ventilation
280
Ceiling height
401,402
Windows, screen
501,551
Bedroom 2
Location (circle): Front Rear Middle Left
Middle Right
Floor Level of Unit
Ventilation
280
Ceiling height
401,402
Windows, screen
S01,551
Bathroom
Toilet, sink, shower, tub, door
150
Smooth, impervious surfaces
150
Lights, outlets, ventilations
2S1,280
Floors/walls
504
Kitchen
Sink, stove, oven; good repair, impervious and smooth,
space refrig
100
Page 1 of
�f
Area or
Element
Type of Violation
use blank boxes for ones not listed
Possible Code
Section(s)
✓if Responsible Party
Violation
Observed
Owner Occupant
Lights, outlets, ventilation, windows, screens
251, 280, 501, 551
Kitchen, cont.
Ceiling height
401,402
Floor
504
Living room
Lights, outlets, ventilation
250,280
and Dining
Ceiling height
401,402
Room
Windows/screens
501,551
Basement
Maintenance
500
Watertight
Soo
Lighting
253
Water
Source (circle): Public Private
Must be potable
180
Quantity, pressure
180
Responsible for paying MGL ch 186 s 22, metering
354
Hot Water
Fuel Type (circle): Natural Gas Oil ' Electric Other
Temp.:
Of Location taken:
Quantity, pressure, 110 F min, 130 max
190
Venting
202
Heating
Type (circle): Forced Hot Water Forced Hot Air Steam
Electric
No portable units
200
"Habitable room and every room with toilet, shower; tub"
201
• 68 F7 am to 11 pm, 64 F 11:01 pm to 6:59 am,
except 6/15-9/15
• 78 F max in heating season/measure 5 feet wall, 5
feet floor
Venting, metering
202, 354, 355
Electrical
Type (circle): 110 220 Amp:
Amperage, temporary wiring, metering
250, 255, 256,354
Drainage,
Type (circle): Public Private
Plumbing
Sanitary drainage required and maintained
300,351
Smoke & CO
Required & operational
482
Detectors
Pests
Free of pests (rodents, skunks, cockroaches, insects)
550
Structural maintenance and elimination of harborage
550
Asbestos or
Lead Paint
353,502
Curtailment
620
Access
810
Other
Page 2 of
Referral: ❑ Electric ❑ Fire ❑ Plumbing ❑ Building ❑ Other
This inspection report is signed and certified under the pains and penalties of perjury.
Inspector Signature
Occupant or Occupant's Representative Signature
Reinspection Date Time
'The information presented above is only a summary of the law. Before you decide to withhold your rent or take any other legal action, it is advisable that you
consult an attorney. If you cannot afford to consult an attorney, you should contact the nearest Legal Services Offices is which is (Name), (Address), and (Phone).
Written description of any violation(s) checked above
Include Area or Element, code citation and a description of the condition(s) that constitute the violation. You may
include remedies that would be an acceptable means of achieving compliance with 105 CMR 410.000.
NOTE: *indicates that this housing inspection has revealed conditions which may, endanger or materially impair the
health, safety, and well-being of any person(s) occupying the premises
Area/Element, Code Citation and Description of Violation I Acceptable Remedies
Page 3 of
410.990: continued
THE FOLLO'VVING IS A BRIEF SUNB4ARY OF SONE OF THF LEGAL REMEDIES TENANTS MAY USE I\
ORDERTO GET HOUSL?CG CODE VIOLATIONS CORRECTS ).
1. Rent Withholding (General Laws Chapter 739 Section SA).
If Code Piolanors Are tot Being Con 'ected y ou may be. entitled to Hold back 1vur rent pay meant. Ion can do
this wiihow bein.- m4cfad
A You can prone that your dwelling unit or common areas contain violations which are serious enough to
endanzer or materially impair your health or safety and that your landlord knew an=bout the violations
before you were behind in your rent.
B. You slid not cause the violations.and they can be repaired while you continue to live in the building.
C_ You are prepared to pay any portion ofthe rent into court if a judge- orders you to pay for it (for this it is
best to put the rent money aside in a safe place.)
?. Repau• and Deduct (General Laws Chapter l l l Sectiou 127L).
This law sometimes alloys you to use your rent money, to make the repairs yourself If your local code
enforcement aency cer:nfies that there are code,6olations which endanger ormatetially impair your health, safety
or well-being and your landlord has received mitten notice ofthe taolations, you may be able to use this remedy, If
the owner fails to begin necessary repairs (or enter into a written contract to have them made) within five days after
notice or to complete repairs within 14 days afier notice you can we up to four months' rent in any year to nude the
repairs.
3. Retaliatory Rent Increases or Eviction Prohibited (General Laws Chapter 156, Section 18 and Chapter 239
Section 2A).
The ouver mm, not increase yore• rens or enact you in retaliation for makiue a complaint to your local code
enforcement agency about code violations. If the owner raises your rent or tries to evict witbin simmonflis afreryou
have made the complaint he or she will have to sbow a good reason for the increase or eviction which is unrelated to
your complaint. You may be able to sue the landlord for damages if he or she tries this,
4. Rent Receivership (General Laws Chapter 111 Sections 127C -H).
The occupants audlor the board of health may petition the District or Superior Court to allow- rent to be paid
into court rather than to the owner. The court may then appoint a "receiver" who may spend as much of the rent
money as is needed to correct the violation. The receiver is not subject to a spending limitation offour months' rent,
5. Search ofWananty offlabitability.
You may be entitled to sue your landlord to have all or some of your rent returned if your dwelling unit does net
meet minimum standards of habitability.
6. Unfair and Deceptive Practices (General Laws Chapter 93A)
Renting an aparhnent with code violations is a violation of the consumer protection act and regulations for
which you may sue an owner.
THE INFORMATION PRESENTED ABON•'E IS ONLY A SMOVIARYr OF THE LAW, BEFORE YOU DF CIDE
TO w7THHOLD YO[,7i RENTOR TAKE A13Y LEG? L kCTION. IT IS ADV'ISABI ETFLk TYOU CONSULT
AN ATTORNEY. YOU SHOULD CONTACT THE NTARPST LEGAL SERVICES OFFICE %W11CH IS:
(NA -11M) (TELEPHONE. NUMBER)
(ADDRESS)
Page 4 of _
■ Complete items 1, 2, and 3. Also complete
item 4 if Restricted Delivery Is desired.
■ Print your name and address on the reverse
so that we can return the card to you.
■ Attach this card to the back of the mailpiece,
or on the front if space permits.
1. Article Addresse to:
67)
A. Sig
X
by (Printed Name)
❑ Agent
❑ Addressee
C. Date of Delivery
D. Is elivery�b6c"t Rem 1 ❑ Yes
If ES, enter delivery address below: ❑ No
AUG "L,2'LU11
3.
TOWN OF NORTH ANDOVER
B'certi ied Mail ❑ Express Mail
❑ Registered ❑ Return Receipt for Merchandise f
❑ Insured Mail ❑ C.O.D.
4. Restricted Delivery? (Extra Fee) ❑ Yes
2. Article Number 7005 0390 0003 4265 9205
(Transfer from service label
PS Form 3811, February 2004 Domestic Return Receipt 95-02-M-1540
UNITED STATES POSTAL SERVICE
First -Class Mail
Postage & Fees Paid
USPS
Permit No. G-10
• Sender: Please print your name, address, and ZIP+4 in this box •
NORTH ANDOVER HEALTH DEPT.
1600 Osgood Street
Building 20, Suite 2-36
North Andover, MA 01645
illi)ffffilli}�l)iffilIlilf SSill:IfSili)Ifi71f5Ji5)li}f i5 �F12�i
\ /� � \§�
\�� ?�. -. .
?\:/�
\
� � :
�d a
\�
115
1
i a �
4 Jx;
�a
(f V
5�1
}
M1t }
1
t
°
f
I -
� T.
k�
115
1
i a �
4 Jx;
I
Page 1 of 1
http://www.trulynolen.com/images/pest_id/Silverfish.jpg 8/3/2011
Page 1 of 1
http://www.trulynolen.com/images/pest_id/Silverfish.jpg 8/3/2011
�m
y
J
i�+
y
r
a ►�
p
K m
ti
`O
�
y
y
m
c
S O
A
A
y
�m
y
J
i�+
y
r
O
N
CD
CDCD
0
O!7f
O
O
(D 0
1
~
CD
y
y
A
� a
ww
w F
FL
o
c aoo
o
w
w =
r
h
ti
�D
O
O
y
N
w
d
y
w
� �
C a
�
r
O
N
CD
CDCD
O!7f
O
O
1
~
CD
y
y
�
FL
r
d
O
O
y
N
w
d
n
1 o0,"e 0.. c
c
� 0 0
Join CVSphoto.com and get 50 FREE prints.
Pius, get FREE shipping to any CVS/pharmacy.
0
Join CVSphoto.com and get 50 FREE prints.
Pius, get FREE shipping to any CVS/pharmacy.
1
i
Occasion ry� Date
Ap
1
CVS Picture GD ,� Kodak Picture CD
f J
Quantity Quantity
e e emories.
AtCVS/pharmacy Photo, we know how important your photos are.
That's why we offer keepsakes like photo books, cards, calendars and more.
CVS/pharmacy Photo makes preserving memories easier than ever.
r
h o gifts re a ec
sp an casion. orae
he o a rcture t ow
y.
'I Y
� AAAIII �
,
4x6 Prints 6x8 Prints
oYY91�4 8 611011011011011911111 7,
Quantity
10OV Recycled;
;82% post consumer
Store supply item #349479
EI!1141�1I17115111181171191191161:1111]9
t: F: � < K
0
4 .�:
'Y 5 �
�.
t 4
,�
�Y''�f9 •.' q7
g" � ��"•�
�c
a°� � • -
kv
•��� \w.
�
.�.3�4\
WAR. �
0
�-
�_
"i
\� ` ° , ^v
�, � _ �
` '� � a
� \ R
C