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HomeMy WebLinkAboutContract #: 017580 - From: 10-31-2011 To: - ASC Direct, Inc - Town of North AndoverW r.• QQ rT 13 URBELIS & FIELDSTEEL, LLP 155 FEDERAL STREET BOSTON, MASSACHUSETTS 02110-1727 CAROL HAJJAR WGRAVEY OF COUNSEL e-mail chm@uf-law.com August 22, 2011 Raymond Santilli Assistant Town Manager North Andover Town Offices 120 Main Street North Andover, MA 01845 RE: ASC DIRECT Dear Ray: Telephone 978-475-4552 Telephone 617-338-2200 Telecopier 617-338-0122 Enclosed please find the above -referenced contract, which has been approved as to form. Very truly yours, Ca/l Hajjar McGravey CHM/saf Enclosure w.\wp51\work\n-andove\conesp\santilli.Itr - contract40.doc Carol McGra From: Carol McGravey Sent: Wednesday, August 10, 2011 11:23 AM To: 'pbrinck@croleyinsurance.com' Cc: 'Santilli, Ray' Subject: RE: ASC Direct _. The company reference is ok, but the certificate d es not name the I -own of North Andov . cd. Please send a copy of the corrected certificate tom ,: a ssistant Town Manager Ray Santilli, Town hall, 120 Main Street, North Andover, MA 01845. Thank you, From: Per Brinck [mailto:pbrinck@croleyinsurance.com] Sent: Wednesday, August 10, 2011 10:58 AM To: Carol McGravey Cc: rsantilli@townofandover.com Subject: ASC Direct Importance: High Here is a revised certificate with the correct company, West American Insurance Company, which is part of the Ohio Casualty Group which is owned by Liberty Mutual. If there are any other questions let me know. Per ACO) O CERTIFICATE OF LIABILITY INSURANCE 1 6/27/D/27/JDD/Y2011 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Croley Insurance Inc. 3705 E. Battlefield P.O. $OX A Springfield MO 65808 CONTACT Per Brinck NAME: PHONE (417)881-3520 AIc.No:(al?)asi-as EMAIL ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC e INSURERA:West American Insurance Com n INSURED ASC Direct Inc. 1350 Spur Dr., Ste, 270 PMB 302 Marshfield MO 65706 INSURER B: INSURER C: INSURER D; INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER:CL1162700788 RE\1AION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED AMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER CUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIB HE IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLA S. INSR ADDL SUBR POLICY EFF POLICY XP LTR I TYPE OF INSURANCE V POLICY NUMBER MM(DDNYYY MMIDD YYV LIMITS GENERAL LIABILITY EACH OCCURRENCE .$ 1000000 X COMMERCIAL GENERAL LIABILITY DAMAGE 10 RENT ED 100000 PREMISES (Ea occurrence)5 A I CLAIMS -MADE aX OCCUR KW 52804996 12/23/2010 JZ/23/2011 MED EXP (Any one person) $ 10000 PERSONAL & ADV INJURY ^a 1000000 GENERAL AGGREGATE $ 2000000 / GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMPIOPAGG S 2000000 / PRO /// X POLICY 1117 LOC AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Eaaccidentl S 100000 BODILY INJURY (Per person) $ ANY AUTO A BODILY INJURY (Per accident) $ X ALL ONfNED SCHEDULED AO 52804946 /12/23/2010 12/23/2011 AUTOS AUTOS PROPERTY DAMAGE i X X NON -OWNED ` HIRED AUTOS AUTOS Per accident) S (/ t UMBRELLA LIAS OCCUR /� EACH OCCURRENCE S 3000000 AGGREGATE u 3000000 A EXCESS LIAe CLAIMS -MADE DED RETENTIONS S052804946 / 12/23/201012/23/2011 A WORKERS COMPENSATION / WC STATU. OThERI- AND EMPLOYERS' LIABILITY Y! N TMITF ANY PROPRI ETORIPARTNERIEXECUTIVE ❑ NIA E.L. EACH ACCIDENT S 500000 OFFICER/MEMBER EXCLUDED? O 52809 96 12/23/2010 12/23/2011 (Mandatory in NH) /� E.L. DISEASE - EA EMPLOYE- S 500000 If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT a 500000 / DESCRIPTION OF OPERATIONS I LOCATIQNS % IJEHICLES Attach N60111 101, Additional Rom rks Schedule, if more space is required) t CERTIFICATE HOUR /r / CANCELLATION (978)688-9556 Town of North Andover 120 Main Street North Andover, MA 01845 ACORD 25 (2010/05) INS025 (201005).01 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXP,IRAJQN,,,H DATE THERE01, NOTICE WILL BE DELIVERED IN ACCORD'%NOE WIT -THE POLICY PROVISIONS. ©1988-2010 ACORD CORPORATION. All rights reserved. The ACORD nafne and logo are registered marks of ACORD Carol McGravey From: Per Brinck <pbrinck@croleyinsurance.com> Sent: Wednesday, August 10, 2011 10:58 AM To: Carol McGravey Cc: rsantilli@townofandover.com Subject: ASC Direct Attachments: doc20110810094513.pdf Importance: High Here is a revised certificate with the correct company, West American Insurance Company, which is part of the Ohio Casualty Group which is owned by Liberty Mutual. If there are any other questions let me know. Per �.--, MHOLDER. rs '�'CERTIFICATE 4F LIABILITY INSURANCE THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS: UPON THE CES CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE.OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTNAME: CT Per Brinck Croley Insurance Inc. PHONE (417)661-3520FAX C No (917)881-4556 (AlIc. NoA/ 3705 E. Battlefield E-MAIL ADDRESS: P. 0. BOX A INSURERS AFFORDING COVERAGE NAIC 4 Springfield MO 65808 INSURERA:AMERICA FIRST INSURED INSURER B: ASC Direct Inc. INSURERC: 1350 Spur Dr., Ste, 270 INSURERD: PNB 302 INSURER E: Marshfield MO 65706 INSURER F: COVERAGES CFRTIFIC`3TI= MI1MRGR•CT.11 r,,97r)r17RR .;...,.., ......�__ ,.,-�,v,V.• I. VIYIYLiI. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ILTR TYPE OF INSURANCE ADD 5 - BR POLICY NUMBER POLICY EFF MM/DDNYY POLICY EXP MMIDDIYYYY LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 1000000 X COMMERCIAL GENERAL LIABILITY DAMA E 10 R NTED PREMISES Ea occurrence $ 100000 MED EXP (Any one person) $ 10000 A CLAIMS-MADEOCCUR BKW 52804946 12/23/20.10 2/23/2011; PERSONAL & ADV INJURY $ 1000000 GENERAL AGGREGATE $ 2000000 GEN.L AGGREGATE LIMIT APPLIES PER: PRODUCTS-COMP/OPAGG $ 2000000 X POLICY PRO- RO LOC JECT $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Ea accident $ 100000 BODILY INJURY (Per person) $ A ANY AUTO X ALLONNED SCHEDULED AUTOS AIiTOS O 52804946 12/23/291012/23/2011 BODILY INJURY (Per accident) $ NON -X HIRED AUTOS X' AUTOS NED AUTOS PROPERTY DAMAGE $ Per accident $ i UMBRELLALWB OCCUR EACH OCCURRENCE $ 3000000 A EXCESS LIAR CLAIMS -MADE AGGREGATE $ 3000000 DED I I RETENTIONS US052804946 2/23/2010 12/23/2011 A WORKERS COMPENSATION $ WC STATU- 0TH - AND EMPLOYERS' LIABILITY Y I N ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? � N/A E.L. EACH ACCIDENT $ 5.00000 .(MamdatoryinNH) 0. 52804946 12/23/201012/23/2011 byes, describe under r E.L. DISEASE - EA EMPLOYE $ 500000 E.L. DISEASE - POLICY LIMIT, $ 500000 DESCRIPTION OF OPERATIONS below DESCRIPTION OF OPERATIONS /;LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space Is required) Additional Insured,:: Town of North Andover., Ma (978)688-9556 Town of North Andover 120 Main Street North Andover, MA 01845 ACORD 25 (2010/05) ANY OF THE ABOVE pESCRIBED POLICIES BE CANCELLED BEFORE PIRATION DATE T}}IIEREOF, NOTICE WILL BE DELIVERED IN ANCE.W_ITH THE PQtICY PROVISIONS. ©1988-2010 ACORD CORPORATION. All rights reserved- , `-wf IL97�UD1 �� The ACORD name and logo are registered marks of ACORD Carol McGravey From: Santilli, Ray <rsantill@townofnorthandover.com> Sent: Wednesday, August 10, 2011 8:46 AM To: Carol McGravey Subject: Fwd: insurance for ASC Direct Carol, can you please contact ASC's insurance company? Thanks Sent from my iPhone Begin forwarded message: From: Carla Newton <carlakacr ascd.us> Date: August 9, 20115:20:16 PM EDT To: "Santilli, Ray" <rsantill e,townofnorthandover.com> Cc: "pbrinck@croleyinsurance.com" <pbrinckgcroleyinsurance.com> Subject: insurance for ASC Direct Hi Ray, Mr. Per Brink, our insurance agent, tried to call you a few minutes ago and got your machine. It said you wouldn't be back in the office until the 15th and not to leave messages. He would like to speak with you. I have copied him on this note and you can reach him by phone at 417-881- 3520 or at pbrinckncroleyinsurance.com. c, -TZ " _ - Sincerely, b )� � �-- S � Carla K. Newton ASC Direct Inc. Sales/Customer Support Specialist Phone: 800-613-9554 carlakay_gascd.us www.ascdirect-usa.com 1 �� <\\\>< ReLANpro Mobfle�, The ReLANpro Mobile., a Iib &p"'L Lio;-I' is avz,,ilablleto, sLiderlLs LlSi,'Ic. W, One, Wad, o� t -Touch Oe,vicc's th'el:r '3cce's's to Ule ;' I anywhere i-, =rd zit any time. yPcre `fy 0a,i {. nce m'01:nosk'naiiszo f:3r mwnicwi al -I are c' —n��':on ulea"�(- ref�- http://www.sec.state.ma.us/pre/preidx.htm Fw �y i e a s (.,! '�' 0 £ side, EE sr: f�.a i u': r s . s I "� '� � t I) e, f f.: £ 0 Nit.' g . ' __,"iii 2 Carol McGravey From: Carol McGravey Sent: Monday, July 11, 2011 12:06 PM To: 'Santilli, Ray' Cc: 'Mealey, James' Subject: Contract with ASC Direct, Inc. Ray, With regard to the above contract, I did not find the company, America First, on the list of companies licensed to do business in Massachusetts. Please advise. Thanks. Carol zu/�� 4 , -7 J-1 TOWN OF NORTH ANDOVER 120 MAIN STREET NORTH ANDOVER, MASSACHUSETTS 01845 Raymond T Santilli Assistant Town Manager Attorney Carol McGravey Urbelis & Fieldsteel, LLP 155 Federal Street Boston, MA 02110 Dear Ms. M avey: G -1,0-Q July 5, 2011 TEL (978) 688-9516 FAX (978) 688-9556 Enclosed please find for your review and approval three (3) original contracts, along accompanying documentation, between the Town of North Andover and ASC Direct, Inc. to provide a high school language lab for the School Department per the Request for Proposals issued on May 2, 2011. Thank you in advance for your attention to this matter. Sincerely, Raymond T. Santilli Assistant Town Manager Enclosures ACCPJ? or CERTIFICATE OF LIABILITY INSURANCE 6;2;i2ofYY `) 11 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: per Brinck Croley Insurance Inc. 3705 E. Battlefield PHONE (417) 881-3520 AC No: (417)881-4556 IX EMAIL ADDRESS: INSURERS AFFORDING COVERAGE NAIC # P. 0. BOX A INSURERA:West American Insurance Company Springfield MO 65808 INSURED INSURER B : ASC Direct Inc. INSURER C: INSURER D: 1350 Spur Dr., Ste, 270 INSURER E PNB 302 INSURER F: Marshfield MO 65706 COVERAGES CERTIFICATE NUMBER:CL1162700788 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL BR POLICY NUMBER POLICY EFF MM DDfYYYY POLICY EXP MM/DDIYYYY LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 1000000 X COMMERCIAL GENERAL LIABILITY DAMAGE TO RENTS PREMISES Ea occurrence $ 100000 A CLAIMS -MADE ❑X OCCUR BKW 52804946 12/23/2010 12/23/2011 MED EXP (Any one person) $ 10000 PERSONAL & ADV INJURY $ 1000000 GENERAL AGGREGATE $ 2000000 GEN'LAGGRE GATE LIMIT APPLIES PER: PRODUCTS - COMP/OPAGG $ 2000000 X POLICY PRO JECT LOC $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Ea accident $ 100000 BODILY INJURY (Per person) $ A ANY AUTO BODILY INJURY (Per accident) $ X ALL OWNED SCHEDULED BAO 52804946 12/23/201012/23/2011 AUTOS AUTOS X NON -OWNED Ix PROPERTY DAMAGE $ HIRED AUTOS AUTOS Per accident $ UMBRELLA LIAB HOCCUR EACH OCCURRENCE $ 3000000 AGGREGATE $ 3000000 A EXCESS LIAB CLAIMS -MADE DED I I RETENTION$ $ S052804946 12/23/2010 12/23/2011 A WORKERS COMPENSATIONWC STATU- 10TH - ER AND EMPLOYERS' LIABILITY Y/N ANY PROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $ 500000 OFFICER/MEMBER EXCLUDED? ❑ (Mandatory in NH) N / A O 52804946 12/23/2010 12/23/2011 — ----- E.L. DISEASE - EA EMPLOYE $ 500000 If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT 1 $ 500000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space is required) Town of North Andover is listed as additional insured except on the Workers Compensation policy. GERTIFIGATE HULDER GANGELLATION/ / (978)688-9556 Town of North Andover Attn Ray Santilli 120 Main Street North Andover, MA 01845 ACORD 25 /2010/051 SHOULD OY OF THE ABOVE DESCRIB OLICIES BE CANCELLED BEFORE THE E IRATION DATE THERE , NOTICE WILL BE DELIVERED IN ACCORDANCE WIT8imE71YE7visIONS. 1988-2010 ACORD CORPORATION. All riahts reserved. INS025 (201005).01 The ACORD name and logo are registered marks of ACORD ASC DIRECT INC. PMB 302 1350 Spur Drive, Suite 270 Marshfield, MO 65706 June 30, 2011 Mr. Raymond Santilli Assistant Town Manager Town North Andover 120 Main Street North Andover, MA 01845 Dear Raymond, A ASC Nero ComPa�y Phone: 800-613-9554 www.ascdirect-usa.com carlakay@ascd.us Thank you for the award of the North Andover High School language lab. Enclosed are the signed copies of the contracts, with the W9 and insurance certificate, as requested. Again, thank you for this opportunity. Sincerely, Carla Newton Sales/Customer Support Specialist TOWN OF NORTH ANDOVER 120 MAIN STREET NORTH ANDOVER, MASSACHUSETTS 01845 Raymond T Santilh Assistant Town Manager Attorney Carol McGravey Urbelis & Fieldsteel, LLP 155 Federal Street Boston, MA 02110 Dear Ms. McGravey: �10R7N O�sT�io ie'��4 O A o� C 4 SACNUSE��y July 5, 2011 TEL (978) 688-9516 FAX (978) 688-9556 Enclosed please find for your review and approval three (3) original contracts, along accompanying documentation, between the Town of North Andover and ASC Direct, Inc. to provide a high school language lab for the School Department per the Request for Proposals issued on May 2, 2011. Thank you in advance for your attention to this matter. Sincerely, Raymond T. Santilli Assistant Town Manager Enclosures TOWN OF NORTH ANDOVER 120 MAIN STREET NORTH ANDOVER, MASSACHUSETTS 01845 Raymond T Santilli Assistant Town Manager Ms. Carla Newton ASC Direct, Inc. PMB 302 1350 Spur Drive, Suite 270 Marshfield, MO 65706 Dear Ms. Newton: poRTF► Oitt�ae +°1'�'O O 4 F SS US June 22, 2011 TEL (978) 688-9516 FAX (978) 688-9556 The Town of North Andover has decided to award the contract to ASC Direct, Inc for furnishing and installing a high school language lab at North Andover High School per the Invitation for Bids issued on May 2, 2011. Enclosed please find three (3) original standard Town of North Andover contracts for appropriate review and signature. Please return the signed contract documents and all required accompanying paperwork to my attention as soon as possible. Please ensure that all insurance certificates list the Town of North Andover as an "additional insured". If you have any questions and/or concerns, please call me. Sincerely, Raymond T. Santilli Assistant Town Manager Enclosures y TOWN OF NORTH ANDOVER CONTRACT DATE: This Contract is entered into on, or as of, this date by and between the Town of North Andover (the "Town"), and Contractor: ASC Direct, Inc. Address: 1350 Spur Drive, Suite 270 Marshfield, MO 65706 Telephone Number: 800-613-9554 Fax Number: 417-859-6292 1. This is a Contract for the procurement of the following: High School Language Lab in accordance with the Request for Proposals issued on May 2, 2011 and the proposal received dated May 19, 2011 2. The Contract price to be paid to the Contractor by the Town of North Andover is: $34,000 with specific components as outlined in Attachment A 3. Payment will be made as follows: Upon complete installation and acceptance by School Department 4. Definitions: 4.1 Acceptance: All Contracts require proper acceptance of the described goods or services by the Town of North Andover. Proper acceptance shall be understood to include inspection of goods and certification of acceptable performance for services by authorized representatives of the Town to insure that the goods or services are complete and are as specified in the Contract. (Rev 5-2007) Contract by and between Town of North Andover and ASC Direct, Inc. Page 1 4.2 Contract Documents: All documents relative to the Contract including (where used) Instructions to Bidders, Proposal Form, General Conditions, Supplementary General Conditions, General Specifications, Other Specifications included in Project Manual, Drawings, and all Addenda issued during the bidding period. The Contract documents are complementary, and what is called for by any one shall be as binding as if called for by all. The intention of the document is to include all labor and materials, equipment and transportation necessary for the proper performance of the Contract. 4.3 The Contractor: The "other party" to any Contract with the Town. This term shall (as the sense and particular Contract so require) include Vendor, Contractor, Engineer, or other label used to identify the other party in the particular Contract. Use of the term "Contractor" shall be understood to refer to any other such label used. 4.4 Date of Substantial Performance: The date when the work is sufficiently complete, the services are performed, or the goods delivered, in accordance with Contract documents, as modified by approved Amendments and Change Orders. 4.5 Goods: Goods, Supplies or Materials. 4.6 SubContractor: Those having a direct Contract with the Contractor. The term includes one who furnished material worked to a special design according to the Drawings or Specifications of this work, but does not include one who merely furnishes material not so worked. 4.7 Work: The services or materials contracted for, or both. 5. Term of Contract and Time for Performance: This Contract shall be fully performed by the Contractor in accordance with the provisions of the Contract Documents on or before October 31, 2011, unless extended pursuant to a provision for extension contained in the Contract documents at the sole discretion of the Town, and not subject to assent by the Contractor, and subject to the availability and appropriation of funds as certified by the Town Accountant. The time limits stated in the Contract documents are of the essence of the Contract. 6. Subject to Appropriation: Notwithstanding anything in the Contract documents to the contrary, any and all payments which the Town is required to make under this Contract shall be subject to appropriation or other availability of funds as certified by the Town Accountant. In the absence of appropriation, this Contract shall be immediately terminated without liability for damages, penalties or other charges. 7. Permits and Approvals: Permits, Licenses, Approvals and all other legal or administrative prerequisites to its performance of the Contract shall be secured and paid for by the Contractor. (Rev 5-2007) Contract by and between Town of North Andover and ASC Direct, Inc. Page 2 TOWN OF NORTH ANDOVER REQUEST FOR PROPOSALS HIGH SCHOOL LANGUAGE LAB Contact Address Telephone Number: Fax Number: Email May 2, 2011 Ray Santilli Assistant Town Manager 120 Main Street North Andover, MA 01845 978-688-9516 978-688-9556 rsantilli@townofnorthandover.com Table of Contents 1. Introduction............................................................ 3 2. Pre -Proposal Conference/Briefing................................. 3 3. Submission Deadline and Instructions ............................ 3 4. Questions or Addendum ............................................. 4 5. Modifications to Proposal ........................................... 5 6. Background............................................................ 5 7. Scope of Work/Deliverables........................................ 6 8. Minimum Criteria/Qualifications.................................. 6 9. Comparative Evaluation Criteria ................................... 7 10. Timeline.............................................................. 8 11. Method for Award .................................................. 8 Standard Town of North Andover Contract With Supplement«S"............................................... 9 Certifications............................................................ 21 Town of North Andover RFP 5/2/2011 Page 2 of 22 High School Language Lab 1. Introduction The Town of North Andover School Department is soliciting proposals from qualified companies to provide services for installation and support of a High School Language Lab. The High School Administration and the Information Technology Department will oversee the program and the selected contractor. The available budget for this project is $57,000. Qualified vendors are requested to submit their proposals to the Assistant Town Manager at the Town Hall, 120 Main Street, North Andover, MA, in accordance with the instructions contained within this RFP. Notice of this RFP is published in the Goods and Services Bulletin (which is a weekly publication of the Office of the Secretary of State), the Eagle -Tribune (a newspaper of general circulation) and posted on the Town website (www.townofnorthandover.com) under "Available Bids, Quotes and Proposals" The School Department will accept proposals delivered in person or by mail. All proposals must be received by 2:00 p.m. on Tuesday, May 24, 2011 to be considered. Proposals submitted by fax or by electronic mail will not be considered. All proposals must be submitted to: Mr. Ray Santilli, Assistant Town Manager North Andover Town Hall 120 Main Street North Andover, MA 01845 The Town of North Andover School Department may cancel this RFP or reject in whole or in part any and all proposals, if they determine that cancellation or rejection serves the best interest of the Town of North Andover School Department. 2. Pre -Proposal Conference/Briefing There will be an optional pre -proposal submission conference/briefing for this project on Tuesday, May 10 at 12:00 pm at North Andover High School. All interested companies should report to the High School's Main Office. 3. Submission Deadline and Instructions Qualified persons or firms are requested to submit proposals in a sealed envelope marked "High School Language Lab" with the applicant's name and address on the front. Applicants should provide one (1) signed original proposal and four (4) copies. Fax or electronic submissions will not be accepted. A complete and all-encompassing pricing proposal sheet is to be submitted in a separate sealed envelope marked "Pricing Proposal". The pricing proposal sheet is to list and document any and all proposed charges for the project. Town of North Andover RFP 5/2/2011 Page 3 of 22 High School Language Lab Applicants must also execute and include in their submission the Certificate of Non -Collusion and the Certificate of Tax Compliance. The Town of North Andover School Department, through the School Superintendent, is the awarding authority and reserves the right to reject any and all proposals or parts of proposals; to waive any defects, information, and minor irregularities; to accept exceptions to these specifications; and to award contracts or to cancel this Invitation for Bids if it is in the Town of North Andover School Department's best interest to do SO. Proposals must be signed as follows: a) if the bidder is an individual, by her/him personally; b) if the bidder is a partnership, by the name of the partnership, followed by the signature of each general partner; and c) if the bidder is a corporation, by the authorized officer, whose signature must be attested to by the Clerk/Secretary of the corporation and the corporate seal affixed. All sealed proposals must be received and registered by the Assistant Town Manager's office by Thursday, June 2, 2011 at 2:00 p.m. All outer envelopes must be labeled "High School Language Lab" and mailed or hand delivered to the following address: Mr. Ray Santilli, Assistant Town Manager North Andover Town Hall 120 Main Street North Andover, MA 01845 No proposals will be accepted after the time and date noted. Late delivery of materials due to any type of delivery system shall be cause for rejection. If on the date and time of the submittal deadline the Town Hall is closed due to an uncontrolled event such as fire, snow, ice, wind or building evacuation, the submittal deadline will be postponed until 2:00 p.m. on the next normal business day. All bidders must submit a list of a minimum of three references, with contact information, where they are performing or have, in the last three years, performed similar services. 4. Questions or Addendum Questions concerning this RFP must be submitted in writing to: Ray Santilli, Assistant Town Manager, North Andover Town Hall, 120 Main Street, North Andover, MA 01845, or they may be emailed to Mr. Santilli at rsantilli@townofnorthandover.com. All questions/ inquiries must be received by close of business on Tuesday, May 17, 2011 to be considered. Questions/inquiries may be delivered, mailed, emailed or faxed. Written responses will be posted on the Town's website (www.townofnorthandover.com) in "Available Bids, Quotes and Proposals" by close of business on Thursday, May 19, 2011. If any changes are made to this RFP, an addendum will be posted on the Town's website in "Available Bids, Quotes and Proposals". It is the sole responsibility of the bidder to ascertain the existence of any addenda and/or modifications issued by the School Department. As this RFP has been published on the Town's website (www.townofnorthandover.com) all bidders are Town of North Andover RFP 5/2/2011 Page 4 of 22 High School Language Lab responsible for checking the website for any addenda and /or modifications that are subsequently made to this RFP. The Town of North Andover accepts no liability for and will provide no accommodations to bidders who fail to check for amendments and/or modifications to this RFP and subsequently submit inadequate or incorrect responses. Bidders may not alter (manually or electronically) the RFP language or any RFP component files. Modifications to the body of the RFP, Scope of Work, terms and conditions, or which change the intent of this RFP are prohibited and may disqualify a response. All proposals submitted in response to this RFP shall remain firm for sixty (60) days following the submittal deadline. It is anticipated that the contract will be awarded within thirty (30) days after the submittal deadline. Bidders are not to communicate directly with any employee of the Town of North Andover School Department, except as specified in this RFP, and no other individual employee or representative is authorized to provide any information or respond to any question or inquiry concerning this RFP. Bidders may contact the Contact Person for this RFP in the event this RFP is incomplete or the bidder is having trouble obtaining any part of the RFP electronically through the Town website (www.townofnorthandover.com), including, and without limitation the form and attachments. Bidder with disabilities or hardships that seek reasonable accommodations, which may include the receipt of RFP information and/or addenda and/or modifications in an alternative format, must communicate such requests in writing to the contact person, and reasonable accommodation will be made by agreement with the contact person on behalf of the Town of North Andover School Department. 5. Modifications to Proposal A vendor may correct, modify, or withdraw a proposal by written notice received by the School Department prior to the time and date set for the proposal opening. Proposal modifications must be submitted in a sealed envelope clearly labeled "Modification No. ." Each modification must be numbered in sequence, and must reference the original RFP. 6. Background North Andover High School (NAHS) opened in February 2004 with two (2) dedicated language labs containing approximately 56 HP student workstations. At this time, NAHS seeks to replace the current second floor language lab function consisting of 28 student stations and one teacher station via upgrade or replacement as needed to meet the scope of work criteria. Proposed solutions must seamlessly integrate with these workstations, their operating system (Windows XP), and network environment (GB connectivity to dedicated Cisco switching equipment throughout the building). The existing lab workstation info: processor speed, 266GHz; memory, Town of North Andover RFP 5/2/2011 Page 5 of 22 High School Language Lab 256.5 MB (capable of 2GB upgrade); Hard Drive capacity, 37.2 Gig; Video card, Intel (R) 82865G. 7. Scope of Work/Deliverables Provide a turn -key language lab solution which incorporates the following functionality: o Teachers can monitor students in lab — both sound and screens o Teacher can send images to students o Teacher can speak to students o Teachers can create and store sound files remotely o Students can speak to each other, either randomly or purposely paired o Students can write in response to prompts o Students can access and use sound files and meets the following design requirements: o Requires minimal IT support and system administration o Provides access to media & materials from workstations outside the dedicated labs o Incorporates automated backup of data o Minimal integration with high school servers for software access and use (preferably a self-contained lab) o Three-year warranty o Consistent availability of support from vendor o Teacher training 8. Minimum Criteria/Qualifications Each applicant must demonstrate that it meets the following minimum qualifications: A. Vendor shall have a minimum of three (3) years experience in performing the work described in this RFP. B. Vendor shall submit a complete list of all contracts performed in the past three (3) years that are similar in scope to this project with contact names and telephone numbers. C. Vendor shall submit a minimum of three (3) references of contracts performed that are similar in scope to this project with contact names and telephone numbers. D. Vendor includes a technical liaison that has a minimum of three (3) years experience in performing the work described in this RFP. E. Submission of separate and sealed proposal. F. Submission of required statements and forms. Town of North Andover RFP 5/2/2011 Page 6 of 22 High School Language Lab 9. Comparative Evaluation Criteria All proposals meeting the minimum criteria/qualifications will then be evaluated based upon the specific comparative evaluation criteria. The following point schedule will be utilized: Highly advantageous 5 points Advantageous 3 points Least Advantageous 1 point Does Not Meet 0 points * Response excels on the specific criterion Response meets evaluation standard for the criterion Response does not fully meet the criterion or leaves a question or issue not fully addressed Does not address the criterion * Proposal is automatically eliminated from further consideration if "0 points" is received in any category. A. Vendor's experience working on similar projects ♦ Vendor having experience working with five (5) or more communities/organizations similar to the work described in this RFP will be considered Highly Advantageous (5 points) ♦ Vendor having experience working with three (3) or more but less than five (5) communities/organizations similar to the work described in this RFP will be considered Advantageous (3 points) ♦ Vendor having experience working with one (1) or more but less than three (3) communities/organizations similar to the work described in this RFP will be considered Least Advantageous (1 point) ♦ Vendor having no experience working with communities/organizations similar to the work described in this RFP will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) B. Vendor's understanding of the Language Lab requirements ♦ Vendor has successfully administered five (5) or more projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Highly Advantageous (5 points) ♦ Vendor has administered three (3) or more but less than five (5) projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Advantageous (3 points) ♦ Vendor has administered one (1) or more but less than three (3) projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Least Advantageous (1 point) Town of North Andover RFP 5/2/2011 Page 7 of 22 High School Language Lab ♦ Vendor has administered zero (0) projects involving High School Language Labs OR does not provide a clear solution to the scope of work desired will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) C. Assigned Technical Liaison's years of experience ♦ Assigned Technical Liaison having a minimum of five (5) years experience in performing the work described in this RFP will be considered Highly Advantageous (5 points) ♦ Assigned Technical Liaison having three (3) or more but less than five (5) years experience in performing the work described in this RFP will be considered Advantageous (3 points) ♦ Assigned Technical Liaison having one (1) or more but less than three (3) years experience in performing the work described in this RFP will be considered Least Advantageous (1 point) ♦ Assigned Technical Liaison has less than one year experience in performing the work described in this RFP will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) 10. Timeline The successful bidder will be expected to commence activities immediately upon award of the contract. Completion date should be on or before July 3, 2011. The successful bidder is expected to meet with High School Administration and/or the Director of Information Technology when needed to discuss and/or provide an update as to the activity. 11. Method for Award The contract will be awarded to the responsible and responsive vendor submitting the most advantageous proposal taking into consideration all evaluation criteria as well as price. Town of North Andover RFP 5/2/2011 Page 8 of 22 High School Language Lab Town of North Andover CONTRACT DATE: This Contract is entered into on, or as of, this date by and between the Town of North Andover (the "Town"), and Contractor: Address: Telephone Number: _ Fax Number: 1. This is a Contract for the procurement of the following: 2. The Contract price to be paid to the Contractor by the Town of North Andover is: 3. Payment will be made as follows: 4. Definitions: 4.1 Acceptance: All Contracts require proper acceptance of the described goods or services by the Town of North Andover. Proper acceptance shall be understood to include inspection of goods and certification of acceptable performance for services by authorized representatives of the Town to insure that the goods or services are complete and are as specified in the Contract. Town of North Andover RFP 5/2/2011 Page 9 of 22 High School Language Lab 4.2 Contract Documents: All documents relative to the Contract including (where used) Instructions to Bidders, Proposal Form, General Conditions, Supplementary General Conditions, General Specifications, Other Specifications included in Project Manual, Drawings, and all Addenda issued during the bidding period. The Contract documents are complementary, and what is called for by any one shall be as binding as if called for by all. The intention of the document is to include all labor and materials, equipment and transportation necessary for the proper performance of the Contract. 4.3 The Contractor: The "other party" to any Contract with the Town. This term shall (as the sense and particular Contract so require) include Vendor, Contractor, Engineer, or other label used to identify the other party in the particular Contract. Use of the term "Contractor" shall be understood to refer to any other such label used. 4.4 Date of Substantial Performance: The date when the work is sufficiently complete, the services are performed, or the goods delivered, in accordance with Contract documents, as modified by approved Amendments and Change Orders. 4.5 Goods: Goods, Supplies or Materials. 4.6 SubContractor: Those having a direct Contract with the Contractor. The term includes one who furnished material worked to a special design according to the Drawings or Specifications of this work, but does not include one who merely furnishes material not so worked. 4.7 Work: The services or materials contracted for, or both. 5. Term of Contract and Time for Performance: This Contract shall be fully performed by the Contractor in accordance with the provisions of the Contract Documents on or before July 31, 2011, unless extended pursuant to a provision for extension contained in the Contract documents at the sole discretion of the Town, and not subject to assent by the Contractor, and subject to the availability and appropriation of funds as certified by the Town Accountant. The time limits stated in the Contract documents are of the essence of the Contract. 6. Subject to Appropriation: Notwithstanding anything in the Contract documents to the contrary, any and all payments which the Town is required to make under this Contract shall be subject to appropriation or other availability of funds as certified by the Town Accountant. In the absence of appropriation, this Contract shall be immediately terminated without liability for damages, penalties or other charges. Town of North Andover RFP 5/2/2011 Page 10 of 22 High School Language Lab 7. Permits and Approvals: Permits, Licenses, Approvals and all other legal or administrative prerequisites to its performance of the Contract shall be secured and paid for by the Contractor. 8. Termination and Default: 8.1 Without Cause. The Town may terminate this Contract on seven (7) calendar days notice when in the best interests of the Town by providing notice to the Contractor, which shall be in writing and shall be deemed delivered and received when given in person to the Contractor, or when received by fax, express mail, certified mail return receipt requested, regular mail postage prepaid or delivered by any other appropriate method evidencing actual receipt by the Contractor. Upon termination without cause, Contractor will be paid for services rendered to the date of termination. 8.2 For Cause. If the Contractor is determined by the Town to be in default of any term or condition of this Contract, the Town may terminate this Contract on seven (7) days notice by providing notice to the Contractor, which shall be in writing and shall be deemed delivered and received when given in person to the Contractor, or when received by fax, express mail, certified mail return receipt requested, regular mail postage prepaid or delivered by any other appropriate method evidencing actual receipt by the Contractor. 8.3 Default. The following shall constitute events of a default under the Contract: 1) any material misrepresentation made by the Contractor to the Town; 2) any failure to perform any of its obligations under this Contract including, but not limited to the following: (i) failure to commence performance of this Contract at the time specified in this Contract due to a reason or circumstance within the Contractor's reasonable control, (ii) failure to perform this Contract with sufficient personnel and equipment or with sufficient material to ensure the completion of this Contract within the specified time due to a reason or circumstance within the Contractor's reasonable control, (iii) failure to perform this Contract in a manner reasonably satisfactory to the Town, (iv) failure to promptly re -perform within a reasonable time the services that were rejected by the Town as unsatisfactory, or erroneous, (v) discontinuance of the services for reasons not beyond the Contractor's reasonable control, (vi) failure to comply with a material term of this Contract, including, but not limited to, the provision of insurance and non-discrimination, (vii) any other acts specifically and expressly stated in this Contract as constituting a basis for termination of this Contact, and (viii) failure to comply with any and all requirements of state law and/or regulations, and Town bylaw and/or regulations. 9. The Contractor's Breach and the Town's Remedies: Failure of the Contractor to comply with any of the terms or conditions of this Contract shall be deemed a material breach of this Contract, and the Town of North Andover shall Town of North Andover RFP 5/2/2011 Page 11 of 22 High School Language Lab have all the rights and remedies provided in the Contract documents, the right to cancel, terminate, or suspend the Contract in whole or in part, the right to maintain any and all actions at law or in equity or other proceedings with respect to a breach of this Contract, including damages and specific performance, and the right to select among the remedies available to it by all of the above. From any sums due to the Contractor for services, the Town may keep the whole or any part of the amount for expenses, losses and damages incurred by the Town as a consequence of procuring services as a result of any failure, omission or mistake of the Contractor in providing services as provided in this Contract. 10. Statutory Compliance: 10.1 This Contract will be construed and governed by the provisions of applicable federal, state and local laws and regulations; and wherever any provision of the Contract or Contract documents shall conflict with any provision or requirement of federal, state or local law or regulation, then the provisions of law and regulation shall control. Where applicable to the Contract, the provisions of the General Laws are incorporated by reference into this Contract, including, but not limited to, the following: General Laws Chapter 30B — Procurement of Goods and Services. General Laws Chapter 30, Sec. 39, et seq: - Public Works Contracts. General Laws Chapter 149, Section 44A, et seq: Public Buildings Contracts. 10.2 Wherever applicable law mandates the inclusion of any term and provision into a municipal contract, this Section shall be understood to import such term or provision into this Contract. To whatever extent any provision of this Contract shall be inconsistent with any law or regulation limiting the power or liability of cities and towns, such law or regulation shall control. 10.3 The Contractor shall give all notices and comply with all laws and regulations bearing on the performance of the Contract. If the Contractor performs the Contract in violation of any applicable law or regulation, the Contractor shall bear all costs arising therefrom. 10.4 The Contractor shall keep itself fully informed of all existing and future State and National Laws and Municipal By-laws and Regulations and of all orders and decrees of any bodies or tribunals having jurisdiction in any manner affecting those engaged or employed in the work, of the materials used in the work or in any way affecting the conduct of the work. If any discrepancy or inconsistency is discovered in the Drawings, Specifications or Contract for this work in violation of any such law, by-law, regulation, order or decree, it shall forthwith report the same in writing to the Town. It shall, at all times, itself observe and comply with all such existing and future laws, by-laws, regulations, orders and decrees; and shall Town of North Andover RFP 5/2/2011 Page 12 of 22 High School Language Lab protect and indemnify the Town of North Andover, and its duly appointed agents against any claim or liability arising from or based on any violation whether by him or its agents, employees or subcontractors of any such law, by-law, regulation or decree. 11. Conflict of Interest: Both the Town and the Contractor acknowledge the provisions of the State Conflict of Interest Law (General Laws Chapter 268A), and this Contract expressly prohibits any activity which shall constitute a violation of that law. The Contractor shall be deemed to have investigated the application of M.G.L. c. 268A to the performance of this Contract; and by executing the Contract documents the Contractor certifies to the Town that neither it or its agents, employees, or subcontractors are thereby in violation of General Laws Chapter 268A. 12. Certification of Tax Compliance This Contract must include a certification of tax compliance by the Contractor, as required by General Laws Chapter 62C, Section 49A (Requirement of Tax Compliance by All Contractors Providing Goods, Services, or Real Estate Space to the Commonwealth or Subdivision). 13. Discrimination The Contractor will carry out the obligations of this Contract in full compliance with all of the requirements imposed by or pursuant to General Laws Chapter 151 B (Law Against Discrimination) and any executive orders, rules, regulations, and requirements of the Commonwealth of Massachusetts as they may from time to time be amended. 14. Assignment: Assignment of this Contract is prohibited, unless and only to the extent that assignment is provided for expressly in the Contract documents. 15. Condition of Enforceability Against the Town: This Contract is only binding upon, and enforceable against, the Town if. (1) the Contract is signed by the Town Manager or its designee; and (2) endorsed with approval by the Town Accountant as to appropriation or availability of funds; and (3) endorsed with approval by the Town Counsel as to form. 16. Corporate Contractor: If the Contractor is a corporation, it shall endorse upon this Contract (or attach hereto) its Clerk's Certificate certifying the corporate capacity and authority of the party signing this Contract for the corporation. Such certificate shall be accompanied by a letter or other Town of North Andover RFP 5/2/2011 Page 13 of 22 High School Language Lab instrument stating that such authority continues in full force and effect as of the date the Contract is executed by the Contractor. This Contract shall not be enforceable against the Town of North Andover unless and until the Contractor complies with this section. The Contractor, if a foreign corporation, shall comply with the provisions of the General Laws, Chapter 181, Sections 3 and 5, and any Acts and Amendments thereof, and in addition thereto, relating to the appointment of the Commissioner of Corporations as its attorney, shall file with the Commissioner of Corporations a Power of Attorney and duly authenticated copies of its Charter or Certificate of Incorporation; and said Contractor shall comply with all the laws of the Commonwealth. 17. Liability of Public Officials: To the full extent permitted by law, no official, employee, agent or representative of the Town of North Andover shall be individually or personally liable on any obligation of the Town under this Contract. 18. Indemnification: The Contractor shall indemnify, defend and save harmless the Town, the Town's officers, agents and employees, from and against any and all damages, liabilities, actions, suits, proceedings, claims, demands, losses, costs, expenses, recoveries and judgments of every nature and description (including reasonable attorneys' fees) that may arise in whole or in part out of or in connection with the work being performed or to be performed, or out of any act or omission by the Contractor, its employees, agents, subcontractors, material men, and anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, regardless of whether or not it is caused in part by any party indemnified hereunder. The Contractor further agrees to reimburse the Town for damage to its property caused by the Contractor, its employees, agents, subcontractors or material men, and anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, including damages caused by his, its or their use of faulty, defective, or unsuitable material or equipment, unless the damage is caused by the Town's gross negligence or willful misconduct. The existence of insurance shall in no way limit the scope of the Contractor's indemnification under this contract. 19. Workers Compensation Insurance: The Contractor shall provide by insurance for the payment of compensation and the furnishing of other benefits under Chapter 152 of the General Laws of Massachusetts (The Worker's Compensation Act) to all employees of the Contractor who are subject to the provisions of Chapter 152 of the General Laws of Massachusetts. Failure to provide and continue in force such insurance during the period of this Contract shall be deemed a material breach of this Contract, shall operate as an immediate termination thereof, and Contractor shall indemnify the Town for all losses, claims, and actions resulting from the failure to provide the insurance required by this Article. Town of North Andover RFP 5/2/2011 Page 14 of 22 High School Language Lab The Contractor shall furnish to the Town evidence of such insurance prior to the execution of this Contract before the same shall be binding on the parties thereto, except if specifically waived by the Town. 20. Documents, Materials, Etc. Any materials, reports, information, data, etc. given to or prepared or assembled by the Contractor under this Contract are to be kept confidential and shall not be made available to any individual or organization by the Contractor (except agents, servants, or employees of the Contractor) without the prior written approval of the Town, except as otherwise required by law. The Contractor shall comply with the provisions Chapter 66A of the General Laws of Massachusetts as it relates to public documents, and all other state and federal laws and regulations relating to confidentiality, security, privacy and use of confidential data. Any materials produced in whole or in part under this Contract shall not be subject to copyright, except by the Town, in the United States or any other country. The Town shall have unrestricted authority to, without payment of any royalty, commission, or additional fee of any type or nature, publicly disclose, reproduce, distribute and otherwise use, and authorize others to use, in whole or in part, any reports, data or other materials prepared under this Contract. All data, reports, programs, software, equipment, furnishings, and any other documentation or product paid for by the Town shall vest in the Town at the termination of this Contract. The Contractor shall at all times, during or after termination of this Contract, obtain the prior written approval of the Town before making any statement bearing on the work performed or data collected under this Contract to the press or issues any material for publication through any medium. 21. Audit, Inspection and Recordkeeping At any time during normal business hours, and as often as the Town may deem it reasonably necessary, there shall be available in the office of the Contractor for the purpose of audit, examination, and/or to make excerpts or transcript all records, contracts, invoices, materials, payrolls, records of personnel, conditions of employment and other data relating to all matters covered by this Agreement. 22. Payment The Town agrees to make all reasonable efforts to pay to the Contractor the sum set forth in the Contractor's bid or proposal within thirty (30) days of receipt of an invoice detailing the work completed and acceptance from the Town of the work completed. Town of North Andover RFP 5/2/2011 Page 15 of 22 High School Language Lab 23. Waiver and Amendment Amendments, or waivers of any additional term, condition, covenant, duty or obligation contained in this Contract may be made only by written amendment executed by all signatories to the original Agreement, prior to the effective date of the amendment. To the extent allowed by law, any conditions, duties, and obligations contained in this Contract may be waived only by written Agreement by both parties. Forbearance or indulgence in any form or manner by a party shall not be construed as a waiver, nor in any manner limit the legal or equitable remedies available to that party. No waiver by either party of any default or breach shall constitute a waiver of any subsequent default or breach of a similar or different matter. 24. Forum and Choice of Law This Contract and any performance herein shall be governed by and be construed in accordance with the laws of the Commonwealth. Any and all proceedings or actions relating to subject matter herein shall be brought and maintained in the courts of the Commonwealth or the federal district court sitting in the Commonwealth, which shall have exclusive jurisdiction thereof. This paragraph shall not be construed to limit any other legal rights of the parties. 25. Notices Any notice permitted or required under the provisions of this Contract to be given or served by either of the parties hereto upon the other party hereto shall be in writing and signed in the name or on the behalf of the party giving or serving the same. Notice shall ' be deemed to have been received at the time of actual service or three (3) business days after the date of a certified or registered mailing properly addressed. Notice to the Contractor shall be deemed sufficient if sent to the address set forth in the Contract and to the Town of North Andover by being sent to the Town Manager, Town Hall, 120 Main Street, North Andover, Massachusetts 01845. 26. Binding on Successors: This Contract shall be binding upon the Contractor, its assigns, transferees, and/or successors in interest (and where not corporate, the heirs and estate of the Contractor). 27. Complete Contract: This instrument, together with its endorsed supplements, and the other components of the contract documents, constitutes the entire contract between the parties, with no agreements other than those incorporated herein. Town of North Andover RFP 5/2/2011 Page 16 of 22 High School Language Lab 28. Supplemental Conditions: The foregoing provisions apply to all contracts to which the Town of North Andover shall be a party. One of the following "Supplements" must be "checked" as applicable to this Contract, shall be attached hereto, and shall in any event apply as the nature of the Contract requires. The Supplement contains additional terms governing the Contract: [ ] GOODS SUPPLEMENT "G" - Applicable to Contracts for the procurement of Goods (governed by the provisions of General Laws Chapter 30B) [ X ] SERVICES SUPPLEMENT "S" - Applicable to Contracts for the procurement of Services (governed by the provisions of General Laws Chapter 30B) [ ] CONSTRUCTION SUPPLEMENT "C" - Applicable to Contracts for Construction Town of North Andover RFP 5/2/2011 Page 17 of 22 High School Language Lab IN WITNESS WHEREOF the parties have hereto and to two other identical instruments set forth their hands the day and year first above written. THE SCHOOL DEPARTMENT Division/Department Head Contract Manager School Superintendent Date APPROVED AS TO FORM: Town Counsel Date THE CONTRACTOR Company Name Signature Print Name & Title CERTIFICATION AS TO AVAILABILITY OF FUNDS: Town Accountant Town of North Andover RFP 5/2/2011 High School Language Lab Date Date Page 18 of 22 SUPPLEMENT "S" This form supplements the general provisions of the Contract between the Town of North Andover, and , which Contract is a contract for the procurement of services. "Services" shall mean furnishing of labor, time, or effort by the Contractor. This term shall not include employment agreements, collective bargaining agreements, or grant agreements. Change Orders: Change orders for contracts subject to Massachusetts General laws Chapter 30B may not increase the quantity of services by more than twenty-five (25%) per cent, in compliance with General Laws Chapter 30B, §13. Minimum Wage/Prevailing Wage; The Contractor will carry out the obligations of this Contract in full compliance with all of the requirements imposed by or pursuant to General Laws Chapter 151, §1, et seq. (Minimum Wage Law) and any executive orders, rules, regulations, and requirements of the Commonwealth of Massachusetts as they may from time to time be amended. The Contractor will at all times comply with the wage rates as determined by the Commissioner of the Department of Labor and Industries, under the provisions of General Laws Chapter 149, 26 to 27D (Prevailing Wage), as shall be in force and as amended. Insurance: The Contractor shall obtain and maintain the following insurance: 5.1 Workers Compensation Insurance of the scope and amount required by the laws of the Commonwealth of Massachusetts. 5.2.1 Broad Form Commercial General Liability coverage with limits of at least $1 Million per occurrence and $3 Million aggregate, and which shall cover bodily injury, death, or property damage arising out of the work. 5.3 Automobile Liability Coverage, including coverage for owned, hired, or borrowed vehicles with limits of at least $1 Million per person, and $1 Million per accident. 5.4 The intent of the Specifications regarding insurance is to specify minimum coverage and minimum limits of liability acceptable under the Contract. However, it shall be the Contractor's responsibility to purchase and maintain insurance of such character and in such amounts as will adequately protect it and the Town from and against all claims, damages, losses and expenses resulting from exposure to any casualty liability in the performance of the work. 5.5 All required insurance shall be certified by a duly authorized representative of the insurers on the "MIIA" or "ACORD" Certificate of Insurance form incorporated into and made a part of this agreement. Properly executed certificates signifying adequate Town of North Andover RFP 5/2/2011 Page 19 of 22 High School Language Lab coverage in effect for the duration of the contract with renewal certificates issued not less than 30 days prior to expiration of a policy period, must be submitted to the Town prior to commencement of this Agreement. 5.6 The Town shall be named as an additional insured on the above referenced liability policies, and the Contractor's insurance shall be the primary coverage. The cost of such insurance, including required endorsements or amendments, shall be the sole responsibility of the Contractor. 6. Indemnification: The Contractor shall indemnify, defend and save harmless the Town, its officers, agents and employees from and against any and all damages, liabilities, actions, suits, proceedings, claims, demands, losses, costs, expenses, recoveries and judgments of every nature and description (including reasonable attorneys' fees) brought or recovered against them that may arise in whole or in part out of or in connection with the work being performed or to be performed, or out of any act or omission by the Contractor, its employees, agents, subcontractors, material men, and anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, regardless of whether or not it is caused in part by any party indemnified hereunder. The Contractor further agrees to reimburse the Town for damage to its property caused by Contractor, its employees, agents, subcontractors or material men, and anyone directly or indirectly or indirectly employed by any of them or anyone for whose acts any of them may be liable, including damages caused by his, its or their use of faulty, defective or unsuitable material or equipment, unless the damage is caused by the Town's gross negligence or willful misconduct. The existence of insurance shall in no way limit the scope of this indemnification. APPROVED AS TO FORM ONLY: TOWN OF NORTH ANDOVER Town Counsel I CERTIFY THAT FUNDS ARE AVAILABLE IN ACCOUNT NO Town Accountant Date: Town of North Andover RFP 5/2/2011 High School Language Lab School Superintendent Department/Division Head THE CONTRACTOR: Page 20 of 22 CERTIFICATIONS CERTIFICATE OF NON -COLLUSION The undersigned certifies under penalties of perjury that this bid or proposal has been made and submitted in good faith and without collusion or fraud with any other person. As used in this certification, the word "person" shall mean natural person, business, partnership, corporation, committee, union, club or other organization, entity, or group of individuals. Signature Date Print Name & Title Company Name CERTIFICATE OF TAX COMPLIANCE Pursuant to Chapter 62C of the Massachusetts General Laws, Section 49A (b), I authorized signatory for Name of individual Name of contractor do hereby certify under the pains and penalties of perjury that said contractor has complied with all laws of the Commonwealth of Massachusetts, and the Town of North Andover, relating to taxes, permit or other fees, reporting of employees and contractors, and withholding and remitting child support. Signature Date Town of North Andover RFP 5/2/2011 Page 21 of 22 High School Language Lab CERTIFICATE OF VOTE At a duly authorized meeting the Board of Directors of the held on it was VOTED, THAT (Name) (Officer) of be and hereby is authorized to execute contracts and bonds in the name and on behalf of said , and affix its corporate seal hereto; and such execution of any contract or obligation in the name of on its behalf by such officer under seal of , shall be valid and binding upon that I hereby certify that I am the clerk of the above named and is the duly elected officer as above of said , and that the above vote has not been amended or rescinded and remains in full force and effect as the date of this contract. (Date) (Clerk) Town of North Andover RFP 5/2/2011 Page 22 of 22 High School Language Lab Santilli, Ray From: Michael Tierney [michael.tierney@tandbergeducational.com] Sent: Tuesday, June 14, 2011 11:14 AM To: Santilli, Ray Cc: Mealey, James Subject: RE: High School Language Lab Hi Ray, Thanks for the reply. Can you add me to the mailing list to receive bid notifications for any Language Labs in North Andover? If no award is made, please add Tandberg Educational, Inc. to the Bid list. Thanks, Best regards, Michael Michael Tierney National Sales Manager Tandberg Educational, Inc., USA Phone: +1 845 277 3320 Ext. 11 Toll Free: +1 800 367 1137 Ext. 11 Mobile: +1 914 645 5088 Fax: +1 845 277 3995 email: michael.tierney cC,tandbergeducational.com Tandberg Educational quality by SANAKO From: Santilli, Ray[mailto:rsantillCatownofnorthandover.com1 Sent: Tuesday, June 14, 201111:03 AM To: Michael Tierney Cc: Mealey, James Subject: Re: High School Language Lab The advertised and posted deadline for submitting proposals for the high school language lab has passed. The town cannot retroactively extend the submission deadline. Sent from my Whone On Jun 14, 2011, at 10:58 AM, "Michael Tierney"<michael.tierney_@tandbergeducational.com> wrote: Hi Mr. Santilli, I would like to submit a proposal for the High School Language Lab. We have recently acquired Massachusetts as our sales and support territory and were not on the mailing list to submit a bid. Is it possible to get an extension to the June 2, 2011 at 2:OOpm deadline? Best regards, Michael Michael Tierney National Sales Manager Tandberg Educational, Inc., USA Phone: +1845 277 3320 Ext. 11 Toll Free: +1800 367 1137 Ext. 11 Mobile: +1914 645 5088 Fax: +1845 277 3995 email: michael.tiernevCcDtandbergeducational.com Tandberg Educational quality by SANAKO The information contained in this e-mail and any attachments are intended only for the recipient, may be privileged and confidential and protected from disclosure. If the reader of this e-mail is not the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender and delete this e-mail along with any attachment permanently from your computer. Thank you. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/ore/preidx.htm. Please consider the environment before printing this email. µORTM Of4t�au ��1ti0 � � 9 ♦ i � ^ k °4r9D �er`4h SS . SEt INTEROFFICE MEMORANDUM TO: Kevin Hutchinson DATE: June 2, 2011 North Andover School Department FROM: Ray Santilli Assistant Town Manager SUBJ: Evaluations of `High School Language Lab' Proposals A total of three (3) submissions were received in response to the Request for Proposals for `High School Language Lab'. The following documents are included in this package: The complete Request for Proposals document; Three (3) copies of the "Evaluation of High School Language Lab Submissions" form; Copies of each of the three (3) proposals to evaluate. You will first need to read the Request for Proposals document to acquaint yourself with the stated requirements. I have included in the evaluation form the specific requirements for the comparative evaluation criteria. For each of the comparative evaluation criteria, you must score the proposal as either "highly advantageous" for 5 points, "advantageous" for 3 points, "least advantageous" for 1 point, or "does not meet" for 0 points. The last page of the evaluation form is a summary of the allotted scores for each proposal. Please return the evaluation forms directly to me. If you have any questions, concerns and/or issues, please call me at 978-688-9516. COMPANY: Evaluation of `High School Language Lab' Submissions Minimum CriteriaQualifications Each applicant must demonstrate that it meets the following minimum qualifications: A. Vendor shall have a minimum of three (3) years experience in performing the work described in this RFP. B. Vendor shall submit a complete list of all contracts performed in the past three (3) years that are similar in scope to this project with contact names and telephone numbers. C. Vendor shall submit a minimum of three (3) references of contracts performed that are similar in scope to this project with contact names and telephone numbers. D. Vendor includes a technical liaison that has a minimum of three (3) years experience in performing the work described in this RFP. E. Submission of separate and sealed proposal. F. Submission of required statements and forms. ALL MINIMUM CRITERIA/QUALITIFCATIONS MET: YES NO Evaluation of `High School Language Lab' Submissions Page 1 of 4 w Comparative Evaluation Criteria All proposals meeting the minimum criteria/qualifications will then be evaluated based upon the specific comparative evaluation criteria. The following point schedule will be utilized: Highly advantageous 5 points Response excels on the specific criterion Advantageous 3 points Response meets evaluation standard for the criterion Least Advantageous 1 point Response does not fully meet the criterion or leaves a question or issue not fully addressed Does Not Meet 0 points * Does not address the criterion * Proposal is automatically eliminated from further consideration if "0 points" is received in any category. A. Vendor's experience working on similar projects ♦ Vendor having experience working with five (5) or more communities/organizations similar to the work described in this RFP will be considered Highly Advantageous (5 points) ♦ Vendor having experience working with three (3) or more but less than five (5) communities/organizations similar to the work described in this RFP will be considered Advantageous (3 points) ♦ Vendor having experience working with one (1) or more but less than three (3) communities/organizations similar to the work described in this RFP will be considered Least Advantageous (1 point) ♦ Vendor having no experience working with communities/organizations similar to the work described in this RFP will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) SCORE FOR COMPARATIVE EVALUATION CRITERIA A: B. Vendor's understanding of the Language Lab requirements ♦ Vendor has successfully administered five (5) or more projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Highly Advantageous (5 points) ♦ Vendor has administered three (3) or more but less than five (5) projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Advantageous (3 points) ♦ Vendor has administered one (1) or more but less than three (3) projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Least Advantageous (1 point) Evaluation of `High School Language Lab' Submissions Page 2 of 4 Vendor has administered zero (0) projects involving High School Language Labs OR does not provide a clear solution to the scope of work desired will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) SCORE FOR COMPARATIVE EVALUATION CRITERIA B: C. Assigned Technical Liaisons' years of experience ♦ Assigned Technical Liaison having a minimum of five (5) years experience in performing the work described in this RFP will be considered Highly Advantageous (5 points) ♦ Assigned Technical Liaison having three (3) or more but less than five (5) years experience in performing the work described in this RFP will be considered Advantageous (3 points) ♦ Assigned Technical Liaison having one (1) or more but less than three (3) years experience in performing the work described in this RFP will be considered Least Advantageous (1 point) ♦ Assigned Technical Liaison has less than one year experience in performing the work described in this RFP will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) SCORE FOR COMPARATIVE EVALUATION CRITERIA C: Evaluation of `High School Language Lab' Submissions Page 3 of 4 M COMPANY: SUMMARY ALL MINIMUM CRITERIA/QUALIFICATIONS MET: YES NO SCORE FOR COMPARATIVE EVALUATION CRITERIA A: SCORE FOR COMPARATIVE EVALUATION CRITERIA B: SCORE FOR COMPARATIVE EVALUATION CRITERIA C: TOTAL SCORE: NAME OF EVALUATOR: DATE: Evaluation of `High School Language Lab' Submissions Page 4 of 4 SPR Goods and Services Submit Confirmation State Publications and Regulations William Francis Galvin, Secretary of the Commonwealth Page 1 of 2 The following Goods and Services submission was successfully received. Planned date of publish is 5/2/2011 Awarding Agency Agency Name Town of North Andover 120 Main Street North and Address: Andover, MA 01845 Bid Number: Contact Information Name: Ray Santilli Title: Assistant Town Manager Phone: 978-688-9516 Fax 978-688-9556 Email Address: rsantillina townofnorthandover.com Notify email address listed when final publish date assigned Address: (if different from above) Description The Town of North Andover is soliciting proposals from gualified companies to provide services for installation and support of a High School Language Lab. The program and the selected contractor will be overseen by the Information Technology Department Contract Information Estimated Rate Duration Bid Release 05/02/2011 Ir Release 11:00 a.m. Date Time Bid Deadline Date 05/24/2011Deadline 200 p.m. Time Additional The Request for Proposals document will be available at Information www.townofnorthandover.com by clicking on 'Available Bids, Quotes and Proposals' This page can be printed for your records. http://www. sec. state.ma. us/sprpublicforms/GS SubmitConfirmation.aspx?ID=49200 4/25/2011 `-4 SPR Goods and Services Submit Confirmation Page 2 of 2 Santilli, Ray From: regulations@sec. state. ma. us on behalf of REGS@sec. state. ma. us Sent: Wednesday, April 27, 2011 9:01 AM To: Santilli, Ray Subject: Publish Date Assigned to Goods and Services A publish date of 5/2/11 has been assigned to your Goods and Services submission with description of: The Town of North Andover is soliciting proposals from qualified companies to provide services for installation and support of a High School Language Lab. The program and the selected contractor will be overseen by the Information Technology Department. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: littp://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. Language Lab Evaluation Summary Evaluator 1 Evaluator 2 Evaluator 3 Evaluator 4 TOTAL 15 15 15 15 60 Chester Tech. 15 15 15 15 60 *Preference cited by evaluators 2 and 3 for Chester Tech. .mo Markon 13 15 15 15 58 Language Lab Evaluation Summary Evaluator 1 Evaluator 2 Evaluator 3 Evaluator 4 TOTAL J� Odo 56, no ASC Direct Chester Tech. Markon 15 15 13 15 15 15 15 15 15 15 15 15 60 60 58 *Preference cited by evaluators 2 and 3 for Chester Tech. 'Lf ReLANpro represents the best investment you can make in cutting-edge computer-aided instruction and self study. It also provides a cross -curricular educational platform which can serve many disciplines at the same time. We can customize your installation to meet your specific needs, goals and budgets. - i ReLANpro offers: Instant recording Automatic "Gap" creating Visual Pairing a Instant Teacher and Model Voice recording IPAC Curriculum And much more! Renet OY was established in 1997 and introduced ICT solutions to schools, specializing in Language Learning solutions. our headquarters are in Finland with offices in Europe, Asia and the United States. We also supply many resellers across the globe. 4 R LANpro Head Office Ret Oy Remote Network Ltd. A ReLANpro Company Paivarinteentie 15, 18600 MYLLYOJA Phone + 45 (03) 715 6010 info@renet.fi www.relanpro.com ASIA Renet Asia Sdn Bhd A ReLANpro Company D 11-03A (Grd & 1 st floor) Pusat Perdagangan Dana 1, Jalan PJU 1A/46 47301 Petaling Jaya Selangor, Malaysia Phone +60378428848 www.renetasia.com Sales@renetasia.com EUROPE Maro By A ReLANpro Company Postbus 10246 6000 GE WEERT Phone +31495544244 info@relanpro.com www.relanpro.com USA ASC Direct, Inc. A ReLANpro Company National Communications Office PMB 302 1350 Spur Drive, Suite 270 Marshfield MO 65706 Phone 1-800-613-9554 wwvv.a scd i rest-usa.com R e L A N p r b""' �- Language Lab rl --i - 'Z� > OC CD CD tJ z nm rl --i - 'Z� > OC CD CD tJ ,(AASC ASC Direct Inc ReLANpro Language Learning System 28 -student positions North Andover High School North Andover, MA Quote To: North Andover High School 28 psn RLP 5-11 Mr. Ray Santilli Deliver To: North Andover, MA ASC QUOTE Our Quote No. 2307 Date May 18, 2011 Terms 90 days from the date abov Item Description Qty Each Total Proposal PROPOSAL INTRODUCTION 1 0.00 0.00 The ReLAN, ReLANpro & ReLANsign are software -based systems manufactured by Renet 0/Y of Finland. ReNet 0/Y is a AAA Rated D&B Company. Each ReLAN, ReLANpro, ReLANsign and Voyager supplied and installed includes: Free software updates for 1 year Free initial onsite operation training after installation Free online refresher/supplemental training for 1 year The prices and descriptions of the services and equipment referred to in this are to be considered confidential and are not to be copied, transcribed or otherwise to any other language lab or computer lab supplier without the written permission of ASC Direct Inc. Teacher RLP ReLANpro - SOFTWARE LANGUAGE LAB 1 9,995.00 9,995.00 Software + CSS With software -based computer supervisory system to include student monitor viewing and control. MASTER ELECTRONICS SOFTWARE PACKAGE CONTAINING: AUDIO FUNCTIONALITY - VoIP MONITOR (listening to a student) INTERCOM, (talking to a student) ALL CALL, (talking to all students) GROUP CALL, RANDOM PAIRING, TELEPHONE DIALING, GROUP CONFERENCE. (Group conference is not possible when using ReLANsign software) SOFTWARE REMOTE CONTROL CENTRALIZED OPENING OF STUDENT "THIRD PARTY" SOFTWARE APPLICATIONS. DISTRIBUTING FILES TO STUDENTS "THIRD PARTY" APPLICATION AFTER OPENING. (i.e., Word, Excel, Power Point, etc.) COPYING FILES TO STUDENT COMPUTERS, LIMITED HTML/INTERNET DISTRIBUTION (i.e., controlling 1/7 Item Description Qty Each Total 2/7 what the student sees on the internet). BLOCKING STUDENT INTERNET ACCESS Teacher can direct and lock in place any or all students to a given web site. Once transferred and locked into the teacher -selected web site students are unable to switch to any other web site. CENTRALIZED CLOSING OF STUDENT "THIRD PARTY" SOFTWARE. TEXT PROCESSING: The integrated text processing program window consists of 2 windows (teacher and student) which can be used indepedently of one another. Texts sent by teacher are displayed in the student's top-level word processing window and are offered as read-only documents. The teacher's "originals" cannot be damaged. The teacher can send out texts (TXT or RTF flies) centrally, while student answers go in the student's lower word processor window. Files can be automatically saved together at a location chosen by the teacher and student names or numbers area utomatica I ly added. The teacher can collect the files, burn them to a CD-ROM or save to a thumb driev and correct them at home if desired. Test answers can be sent on the internet to examination board and/or archived locally. PAPERLESS CLASSES: Exercises and answers can be individually distributed and collected without paper. VIDEO FUNCTIONS: Central distribution of Windows audio (MP3 and WAV.) and video (AVI, MPEG 1, MPEG 2 file formats). TRANSFER of ANALOG (VHS/DVD ETC.) PROGRAMS DIRECTLY TO STUDENT PCs The system automatically makes flies of any transferred data. User assumes the responsibility of copyright issues related to the above. Read-only master track guarantees that the teacher's "original" files can never be damaged. COMBINING AUDIO AND VIDEO: It is possible to watch and listen to a presentation in MPEG 1 format and record the student's translation simultaneously and then play it back together with the original video track. COMBINING AUDIO AND VIDEO WITH TEXT: Text files can operate together with the audio/video files. AUTHORING SOFTWARE: 2/7 Item Description Qty Each Total 3/7 An integrated program that teachers can use at school or install on their home computers. The program allows teachers to author multiple-choice questions very simply. The program is text based. It is possible to integrate photographs or computer images (JPG or BMP files). SENDING EXAMS OR TESTS TO STUDENTS CENTRALLY: Files are always sent as read-only files, so that the teacher's "originals" are never damaged, and can never be copied or removed by unauthorized persons. Teachers can decide whether or not students can come back to a question they have already answered. MONITORING PROGRESS AND SUPERVISING DURING EXAMS: Teachers can monitor progress at all times during the exam. Teachers decide where the answers are saved and whether students get to see their results immedidately (ABC Test). Answers can be saved together on the server or sent directly to the teacher's electronic address (mailbox). Students' names or numbers are automatically added as a file extension. STUDENT TRACKING: The teacher can oblige students to type in their name and/or student ID number. This information is visible on the teacher GUI (Graphical User Interface). MULTIMEDIA MANAGEMENT: Large numbers of files are essential to implement computer-assisted instruction. To keep all these files manageable and accissible, the sysetm uses a BITMAP (BMP) structure, enabling the teacher to install quick links to any desired file behind any desired BMP (name, flag or logo). Links can be saved as part of each instructor's personal profile. QUICK LINKS TO STUDENTS: With a single click of the mouse, teachers can send quick links to stedents that they have direct access to stored files. Both the teacher and student computers can be connected to a centralized printer. * SINGLE MASTER COMUTER IS REQUIRED FOR FULL FUNCTIONALITY * PLEASE REFER TO OUR "MINIMUM COMPUTER SPECIFICATIONS." ReABC ReACB TEACHER TEST AUTHORING SOFTWARE. 1 0.00 0.00 Allows all teachers the ability to make written multiple choice, true/false and yes/no tests independantly on their own PC at school or at home. One included for each registered language teacher at no cost. ReDigi ReDigi TEACHER LESSON AUDIO AUTHORING SOFTWARE 1 0.00 0.00 Allows all teachers the abillity to make audio language lessons or tests indepedantly on their own PC at school or at home. 3/7 Item Description Qty Each Total 4/7 One included for each registered language teacher at no cost. IPAC Interactive Paired Activities Curriculum (IPAC) 1 0.00 0.00 DESCRIPTION 50 interactive paired activities for Spanish, French and ESL instruction included for use with ReLANpro's ReWrite and Video Pairing software. The curriculum is based on the American Council on the Teaching of Foreign Languages (ACTFL) standards for foreign language learning: Communication, Cultures, Connections, Comparisons and Communities. The activities are designed to both engage and empower language learners using desktop videoconferencing. Students converse one-on-one with their classmates (or global exchange partners) to discuss intercultural topics and complete task -based activities. The unique visual framework for the activities creates a learner -centered structure for language acquisition via interaction. By modifying input, forming questions and answers and negotiating meaning, students learn to create with the target language as they interact with their language partners. The wide range of communication themes interests learners while providing them with exposure to a diverse array of topics such as identity, memory, trends and humor. Complex topics or tasks are broken down into manageable components for learners of all levels. Web Cam WEB CAM 29 150.00 4,350.00 1 camera is required at each student position as well as the teacher position to take advantage of the Visual Pairing feature and IPAC courseware Lesson Plans AN INTERNET BASED ACTIVITY SET 1 0.00 0.00 A set of twelve Yellow Pages activities is currently available in French, Spanish, and English for Speakers of Other Languages. These first projects in French are centered in Paris. Part of the activities in Spanish are based in Madrid; others are based on locations in Mexico. The activities in ESOL have references to places in New York City, in Dallas, Texas, in Vancouver, Canada, and from various Internet sites that could be located in any USA city. DVD Player Multi -Standard DVD player allows teachers to play DVDs 1 0.00 0.00 from any country of origin. Video Capture Video Capture Card 1 0.00 0.00 Card Converts analog video to digital for analog broadcasting from a VCR or DVD player. USB Radio USB DEVICE allows direct access via the internet 1 0.00 0.00 Jukebox to13,000 radio stations world wide. Scroll bar lets the teacher select the country, then send to selected students. 4/7 Item Description Qty Each Total Digitize Tapes ASC Direct will convert up to 50 hours of cassette or CD 1 0.00 0.00 audio to digital files with the purchase of a ReLANpro system as a free service. Cassettes and CD's shall be sent to the ASC National Communications office (in MO) together with a signed letter releasing ASC from any litigation regarding copyright issues, should any be raised. Cassettes and CD's shall be returned with a copy of the digitized files recorded to CD-ROM or data drive, with the headsets, DVD player, etc. prior to the installation. A 60-90 day turn around time is expected. Headset ASC "Unbreakable" studet headset with electret microphone. 29 125.00 3,625.00 Includes 1 for the teacher. Server Qnap 219P file server or better to meet ReLANpro 1 0.00 0.00 requirements. Student RLP STUDENT ELECTRONICS FOR RELANPRO LANGUAGE LAB. 28 1,095.00 30,660.00 Software + CSS AUDIO, VIDEO, TEXT, MC -TESTING The ReLANpro offers all the conventional functions of a language lab but in digital form and with the added features such as viewing video, text based exercises and multiple choice testing. The ReLANpro offers a software -controlled computer supervisory system (CSS) which allows the teacher to view a student screen and interact with the student by taking control of their mouse and keyboard. AUDIO ACTIVE COMPARATIVE (AAC) RECORDER Allows students to perform listen/respond/ record dril exercises. The skip silence key allows students to skip silences in the exercise allowing them to work up to 40% faster than other digital labs. Read-only master tracks guarnatees the teacher's lesson "original" files can never be damaged but the student can repeat voice recording at will until they are satisfied with their performance (AAC OPERATION). INTERPRETER FUNCTION (allowing speaking your translation while listening to a speach in a foreign language) SELF STUDY / LIBRARY OPERATION: Students can download web -based lesson material (i.e., mp3 format) directly from the internet independently of the teacher, when allowed by the teacher. Ship Shipping & insuring of hardware to customer site up to and 1 300.00 300.00 30 -hardware including 30 student positions. Install 30 Installation of system in room designated by client, for up 1 4,975.00 4,975.00 to and including 30 student positions & 1 teacher position. All wiring conduits and/or raceways to be provided by client. Extra charge for installing client's computers, keyboards, mice and LAN components. s/7 Item Description Qty Each Total Guarantee-RLP/V The standard guarantee for the software is one calendar 1 0.00 0.00 year from the date of installation, as quoted in the Gold Care Package. The standard guarantee for headsets is one calendar year from date of installation, except against malicious damage or acts of God. PLEASE NOTE: ASC Direct is offering a 3 -year warranty from the date of the installation of the ReLANpro software, as requested in the bid. PLEASE NOTE: Should any post -installation onsite visits be required due to incompatibilities with the school's computers, computer problems, their operating systems, incorrect computer imaging, routers, network, school software conflicts, permissions, student abuse or tampering, ASC reserves the right to bill such visits at our prevailing service rates. PLEASE NOTE: The ReLAN family of software products (ReLAN, ReLANpro, ReLANsign and ReLANpro Voyager) are matched electronically to our offered headsets. Headset impedance, frequency response, rated power, microphone type and audio handling are compliant with the requirements of the ReLANpro and are "suitable for use in educational establishments." It is imperative that a good headset is used with ReLANpro. ASC Direct Inc. will not be responsible for any problems caused by the use of inferior headsets "built to a price but not to a high standard" ASC reserves the right to invalidate any guarantees and charge for site visits should inferior headsets be used in lieu of professional quality headsets. Training On site operational training on the system within one 1 0.00 0.00 calendar year from the date of the installation. Six hour minimum* Supplemental operational guidance by phone, email, or online by appointment for 1 calendar year from the date of installation, free of charge. Online manuals and training documentation available 24/7. *supplemental on site operational training available @ $75 per hour, plus travel expenses. Discount Discount 1 -19,905.00 -19,905.00 A discount is being offered North Andover High School for being the first school in MA to purchase a ReLANpro and to allow them to purchase new computers which meet the requirements for full functionality of the ReLANpro software, on which the ReLANpro software will be installed, and for allowing other schools to see the ReLANpro in operation. 6/7 Item Description Qty Each Total C4�' .-q �'- � Carla K. Newton ASC Direct Inc PMB 302 1350 Spur Drive, Ste 270 Marshfield, MO 65706-2299 CORPORATE SEAL ASC Direct West Inc. Subtotal: $34,000.00 dba Total: $34,000.00 ASC Direct Inc. A Texas Corporation Charter Number 01520853 7/1/1993 7/7 Tel/ Fax: 800-613-9554/ 417-859-6292 Email: carlakay@ascd.us Website: www.ascdirect-usa.com w ASC DIRECT INC. Ado ,(AASL Pr6,c,..,w� PMB 302 Phone: 800-613-95. 1350 Spur Drive, Suite 270 Fax: 417-859-6292 Marshfield, MO 65706 www.ascdirect-usa.com May 19, 2011 Mr. Ray Santilli, Assistant Town Manager North Andover Town Hall 120 Main Street North Andover, MA 01845 Dear Mr. Santilli, ASC Direct Inc is pleased to respond to your request for a proposal for a "High School Language Lab" to be installed at North Andover High School. ASC is a full service language lab company with offices in FL, TX and MO and will open an office in CA within the next few weeks. We are totally committed to the installation, training and pedagogical advancement of language teaching in the US, and have been since 1993. We can confirm that we can install the ReLANpro system prior to your July To deadline, subject to the room being ready; including that the teacher and student computers, server and network specifications required for full functionality of the ReLANpro are ready for the installation of the software. With the discount we are offering in our line -itemized proposal for the cost you should have ample funds to purchase the required computers. The proposal for the cost also shows a FREE Qnap 219P (or better server), "so that there is minimal integration with high school servers for software access and use, since you prefer a self-contained lab." As requested in your RFP, we will guarantee the ReLANpro software for three (3) years from the date of the installation. Our response to your following points: A. Vendor's experience working on similar projects. ASC can confirm we have worked with more than five (5) communities/organizations similar to the work described in your RFP, as you will note in our enclosed list of schools installed in the last three (3) years. o 0 �0, IA 0 �l 'R, 00 oc CD tj �A cn 0 CD ON 4�, w 0 0 �l N B. Vendor's understanding of the Language Lab requirements. ASC can confirm we have successfully administered more than five (5) similar projects to their successful completion, as you will note in our enclosed list of references. C. Assigned Technical Liaison's years of experience ASC will assign Mr. Michael Phillips as technical liaison to the ReLANpro language lab should . we be the successful vendor. He is available by appointment, 9-6 Monday through Thursday and 9-5 on Friday EST, to assist in online training and online system adjustment, and has been in our employ full time for the past seven (7) years, installing, adjusting and training on our digital language labs. In the event Michael is unavailable, Mr. David Witt who has had 3 years of full time employment doing the same job, will also be available, 8-5 Monday through Thursday and 8-4 on Friday EST to assist you with any perceived problems or online training. Please review our cost proposal and contact Ms. Carla K. Newton at (800) 613 9554 or carlakay _ascd.us should you have any questions. Sincerely, c5onz George Washington President ASC Direct Inc. CORPORATE SEAL. ASC Direct West Inc. dba ASC Direct Inc. A Texas Corporation Charter Number 01520853 7/1/1993 ReLANpro Language Lab ReLANpro Language Lab combines all the features of the ReLANpro CCM (Computer Class Manager) with advanced pairing functionality to facilitate interaction and collaboration between students. Interaction in the target language is critical to acquisition; ReLANpro Language Lab provides the vehicle for meaningful oral and written communication in the digital classroom. Students work in pairs or groups to complete communicative task -based activities using the audio and visual pairing tools. • Audio Pairing: With the click of a button the teacher can pair and group students together for conversational practice. Both fixed -and random pairing are available. Paired audio communication can be recorded for. -:- later use, playback and analysis. ReLANpro8s�-� Language Visual Pairing: Visual clues such as facial expressions and body language increase aural comprehension in the target language. ReLANpro is the only digital language lab to offer this unique feature. Like Audio Pairing, these interactions are easily recorded to create a digital file. Group Conference: Up to four students can be connected in a video conference using Visual Pairing. Each person appears in a separate window and all can be viewed simultaneously — perfect for group interaction! • AP Testing: The Student Recorder allows teachers to,.administer AP tests in the Ian g nage lab Student recordings are saved'as MP3 files. ASC Direct Inc. National Communications office • PMB 302 • 1350 Spur Drive, Suite 270 • Marshfield, MO 65706 • Toll free: 800-613-9554 • www.ascdirect-usa.com ReLANpro� Language ejj Labe • Interactive Paired Activities Curriculum (IPAQ: IPAC was written to engage and empower language learners using Visual Pairing. Students discuss intercultural topics and complete task -based activities with their classmates or global language exchange partners. The communicative nature of IPAC facilitates a functional knowledge of the target language, promotes intercultural exploration and motivates students to become active learners. IPAC is included with ReLANpro and ReLANpro Voyager°. • Accessibility: ReLANpro can be installed onto the school's existing server granting students access from any computer in the school's network. ReLANpro engages learners with a multimedia experience including audio and visual pairing, instant messaging, interactive visuals, text and video. Educators can easily incorporate authentic materials into their classroom, facilitate collaborative projects, and administer paperless testing and AP exams. ReLANpro is a tool that also allows teachers to manage their classroom. They can place students into pairs or groups to complete communicative task -based activities, control their access to select sites on the Internet for research, view student monitors remotely and provide assistance when needed by taking over their screen or sending audio-visual feedback. ReLANpro Scope of Work/Deliverables Provide a turn -key language lab solution which incorporated the following functionality: • Teachers can monitor students in lab — both sound and screens o Yes, the ReLANpro allows both • Teacher can send images to students o Yes, the ReLANpro allows this • Teacher can speak to students o Yes, the ReLANpro allows this • Teachers can create and store sound files remotely o Yes, the ReLANpro allows this • Students can speak to each other, either randomly or purposely paired o Yes, the ReLANpro allows this • Students can write in response to prompts o Yes, the ReLANpro allows this • Students can access and use sound files o Yes, the ReLANpro allows this and meets the following design requirements: • Requires minimal IT support and system administration o Yes, the ReLANpro requires minimal IT support and system administration • Provides access to media & materials from workstations outside the dedicated labs o Yes, the ReLANpro allows students to access the server on which the software resides from any computer that has access to that server • Incorporates automated backup of data o Yes, this is achieved through the RAID 1 function of the server ASC is providing • Minimal integration with high school servers for software access and use (preferably a self-contained lab) o Yes, with the file server ASC Direct is offering to provide at no additional charge there will be no integration with other high school servers (please see enclosed cost proposal) • Consistent availability of support from vendor o ASC Direct offers 2 full time technician/trainers who will be glad to help anytime a teacher or technician calls or writes. With availability from 8-6 EST Monday through Thursday and 8-5 on Friday (please see enclosed technical liaison information) • Teacher training o ASC Direct offers a minimum of 6 hours initial on -sight training with free supplemental online training (by appointment if for the entire group of teachers) during the first year of ownership. We also offer an online helpdesk and training videos that are individually subject based so the teacher only has to click on the subject she needs to know about, i.e. how to send a file, etc. Teachers are encouraged to contact us with any questions they might have. List of Schools with ReLANpro systems installed in the last 3 years, or yet to be installed* Batavia High School Batavia, IL Pam Spencer -Department Chair 630-937-8600 X 7967 pamela.spencer(a-bps101. net Cherry Creek High School Greenwood Village, CO Anne Marie Soehngen 720-554-2490 asoehngen .cherrycreekschools.org Concordia Lutheran High School Tomball, TX Kim Greene 281-351-2547 greenek concordiacrusaders.org Deerfield High School Deerfield Lou Ann Erikson 224-632-3181 leriksona-dist113.org Downers Grove North High School Downers Grove, IL Ms. Alaine Wenzler, Chair 630-795-8111 svillanueva(a-csd99.org Downers Grove South High School Downers Grove, IL Tara Dell utri-Department Head 630.795.8711 tdellutri(d,)csd99.org First Presbyterian Day School Macon, GA Irene Marxsen 478-477-6505 imarxsen(a)_fpdmacon.org Glenbard East High School Lombard, IL Linnette Dorman, Head of Dept 630-424-6619 linnette dorman (Mg len bard. org Glenbard South High School Glen Ellyn, IL Cindy McManus 630-942-6732 cynthia mcmanus(oglen bard. org Glenbard West High School Glen Ellyn, IL Lisa Alajoki-Department Chair 630-942-7528 X 27 lisa alajoki .glen bard. org Hardin Simmons University Abilene, TX Dr. Teresia Taylor 325-670-1309 ttaylor(cilhsutx.edu Highland Park High School Highland Park, IL Barbara Harvey, Head of Dept. 847-433-9536 bharvey ,dist113.org Indian Hill Senior High School Cincinnati, OH Sherwin Little 513-2724584 X 1 gresident(o)ociclassics.ora John Carroll Schools Bel Air, MD Greg Russell 410-838-8333 X 2040 grussell johncarroll.org Lafayette High School, Rockwood Summit High School & Eureka High School Wildwood, MO Jeff Tamaroff 636-458-7200 tamaroffieff0rockwood. k12.mo. us Pin Oak Middle School Bellaire, TX Luis Carrillo De Alb 713-295-6500 LCARRILL(&-houstonisd.org Plainfield Central High School Plainfield, IL Emily Swistak, Department Head 815-436-3200 eswistak(alearningcommunity202.org Plainfield East High School Plainfield, IL Margaret Darnell, Department Head 815-577-0324 mdarnell(c-),psd202.org Prosper High School Prosper, TX Bernadette Gerace 972-346-2455 X 527 bygerace prosper-isd.net Rouse High School Leander, TX Scott Robertson 512-731-9723 scoff. robertson(cDleanderisd.org Schaumburg High School Schaumburg, IL Carol Polito 847-755-4730 coolito(a)-d211.org -2- Southeastern Louisiana University - they have 2 labs Hammond, LA Dr. Lucia Harrison -Department Head 985-549-2153 Iharrison selu.edu Texas Christian University Fort Worth, TX Scott G. Williams, Ph.D. 817-257-7163 scottw@tcu.edu Universidad Nacional Autonoma De Mexico San Antonio, TX Alex Arredondo, PR 210-222-8626 aacm .unam.mx University of Texas San Antonio, TX Mr. Jim Kelim, Dir ESL services 210-458-7677 james.kelim(cDutsa.edu University of Houston -Downtown Houston, TX Dr. Susan Baker, Dept Chair Arts & Humanities 713-226-5298 bakers uhd.edu They replaced their ASC Esprit hardwired lab with the ReLANpro after several years of super service and terrific training Vandergrift High School Austin, TX Eva Guardiola (512) 570-0233 eva.guardiola@leanderisd.org *this does not include any ReLANpro Voyager sales since it is a wireless system -3- References with contact information: Schools using the ReLANpro installed within the last 3 years Cherry Creek High School — 35 student positions Greenwood Village, CO Anne Marie Soehngen 720-554-2490 asoehngen(a-)-cherrycreekschools.org Concordia Lutheran High School — 20 student positions Tomball, TX Kim Greene 281-351-2547 greenek(D-concord iacrusaders.orq First Presbyterian Day School — 24 student positions Macon, GA Irene Marxsen 478-477-6505 imarxsen(aD-fpdmacon.org Glenbard West High School - 32 student positions Glen Ellyn, IL Lisa Alajoki-Department Chair 630-942-7528 X 27 lisa alaioki(cD-glenbard.org 1 of 4 high schools in the dist with ReLANpro labs Southeastern Louisiana University - 2 labs; 18 & 35 student positions Hammond, LA Dr. Claudia Salcedo, Dir Language Lab 985-549-3746 csalcedo(cD-selu.edu University of Houston -Downtown - 30 student positions Houston, TX Lola Washington 713-221-8104 washingtonl@uhd.edu They replaced their ASC Esprit hardwired lab with the ReLANpro after several years of super service and terrific training Technical Liaison ASC will assign Mr. Michael Phillips as technical liaison to the ReLANpro language lab should we be the successful vendor. He is available by appointment, 9-6 Monday through Thursday and 9-5 on Friday EST, to assist in online training and online system adjustment, and has been in our employ full time for the past seven (7) years, installing, adjusting and training on our digital language labs. In the event Michael is unavailable, Mr. David Witt who has had 3 years of full time employment doing the same job, will also be available, 8-5 Monday through Thursday and 8-4 on Friday EST to assist you with any perceived problems or online training. CERTIFICATE OF VOTE At a duly authorized meeting the Board of Directors ofd Als� �)`,t' , held onit was VOTED, THAT (Name) ( icer) ofbe and hereby is authorized to execute contracts and bonds in the name and on behalf of said��re�i'�aG , and affix its corporate seal hereto; and such execution of any contract or obligation in the name of 1W1ktW'r on its behalf by such officer under seal ofq P �LI �--L� teZ' a!41 C- ,shall be valid and binding upon W6iiascLI Rix I hereby certify that I am the clerk of the above named �'� �; {�-—,,C and that (�Qr( �,1 is the duly elected officer as above of said and that the above vote has not been amended or rescinded and remains in full force and effect as the date of this contract. (Date) Town of North Andover RFP 5/2/2011 High School Language Lab Q 6 t (Clerk) ASC Dire. 'Vest inc. dba ASC Direct Inc. A Texas Corporation Charter Number 01520853 7/1/1993 Page 22 of 22 CERTIFICATIONS CERTIFICATE OF NON -COLLUSION The undersigned certifies under penalties of perjury that this bid or proposal has been made and submitted in good faith and without collusion or fraud with any other person. As used in this certification, the word "person" shall mean natural person, business, partnership, corporation, committee, union, club or other organization, entity, or group of individuals. Signature Date J5" /9 Print Name & Title Company CERTIFICATE OF TAX COMPLIANCE Piir,,uant to Cf, apter 62C of the Massachusetts General Laws, Section 49A (b), I dk�_ k authorized signatory for &2)i' '"- Name of individual Name of contractor do hereby certify under the pains and penalties of perjury that said contractor has complied with all laws of the Commonwealth of Massachusetts, and the Town of North Andover, relating to taxes, permit or other fees, reporting of employees and contractors, and withholding and remitting child support. Signature Town of North Andover RFP 5/2/2011 High School Language Lab Date 3 --/CJ — Page 21 of 22 v Ars '�® CERTIFICATE OF LIABILITY INSURANCE 6/27/201 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CER ICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTANAME: Per Brinck Croley Insurance Inc. PHONE (417) 881-3520FAX 3705 E. Battlefield E-MAIL AIC NO: (417) 881—G556 ADDRESS: P. 0. BOX A INSURERS AFFORDING COVERAGE NAIC k Springfield MO 65808 INSURERA:AMERICA FIRST INSURED INSURER 8: ASC Direct Inc, INSURER C: 1350 Spur Dr., Ste, 270 INSURER D: PMB 302 INSURER E: Marshfield MO 65706 INSURER F: CnVFRARFS cGOTIVIrATe Kit IKRMCn.f+,„Co-,r,n.00 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR A D S BR POLICY EFF POLICY EXP LTR TYPE OF INSURANCE POLICY NUMBER MM/DD/YYY MMIDD/YYYY LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 1000000 A X COMMERCIAL GENERAL LIABILITY CLAIMS -MADE OCCUR FCW 52804946 12/23/2010 2/23/2011 I5TMACE7URCNTED PREMISES(Ea accurrence 8 100000 MED EXP (Any one person) $ 10000 PERSONAL & ADV INJURY $ 1000000 GENERAL AGGREGATE $ 2000000 GEN'L AGGREGATE LIMIT APPLIES PER: X POLICYF�JFCT F1 PRO LOC PRODUCTS - COMP/OPAGG $ 2000000 $ A AUTOMOBILE X FXAUTOS LIABILITY ANY AUTO ALL TOS OS SCHEDULED AU HIRED AUTOS X NON -OWNED AUTOS O 52804946 12/23/2010 12/23/2011 COMBINED SINGLE LIMrr Ea accident $ 100000 BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTYDAMAGE Per accident $ A UMBRELLALIAB EXCESS LIAB OCCUR CLAIMS -MADE JS052904946 12/23/2010 12/23/2011 EACH OCCURRENCE $ 3000000 AGGREGATE $ 3000000 DED RETENTION3 A WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? (Mandatory in NH) Ir yes, describe under DESCRIPTION OF OPERATIONS below N / A O 52804946 2/23/2010 12/23/2011 $ WC STATU- OTH- E. L. EACH ACCIDENT $ 500000 E.L. DISEASE - EA EMPLOYE $ 500000 E.L. DISEASE - POLICY LIMIT $ 500000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space Is required) Additional Insured.: Town of North Andover, Ma r:FRTIGIr`ATc 41(11 rico 1 IUIV (978) 688-9556 SHOULD ANY OF THE ABOVEESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE T EREOF, NOTICE WILL BE DELIVERED IN Town of North Andover AC ORDDAN ITH THE PO ICY PROVISIONS. 120 Main Street ✓' North Andover, MA 01845 AU ORIZED PRIES T r ACORD 25 (2010/05) ©1988-2010 ACORD CORPORATION. All rights reserved. INS025 (201005).01 The ACORD name and logo are registered marks of ACORD 1 ReLANpro Computer Specifications Please adhere to the following minimum computer specifications for the correct operation of your ReLANpro language learning system. ASC Direct Inc cannot be held responsible for operational problems arising between your computers and the ReLANpro software unless the following are met and are strictly adhered to. If you have any doubts about the contents of this document or how the listed specifications could affect the correct operation of your new system, we suggest you contact our technical staff at (877) 302-0263. Student Computers: • Intel Pentium@ IV 1.5 GHz or AMD Athlon 1.5 GHz • 1 Gb or more of RAM • 120 GB Hard Drive • CD-ROM Drive • 100 MB NIC (wired lab) or 802.11 N (wireless lab) • SVGA Monitor • Keyboard and Mouse (optical) • Windows XP Pro SP3 or Windows 7 • NET Framework 2.0 or higher • Windows Media Player 11 Teacher Computer: • Intel Pentium@ IV 1.5 GHz or AMD Athlon 1.5 GHz • 1 Gb or more of RAM • 120 GB Hard Drive • CD-ROM Drive • 100 MB NIC (wired lab) or 802.11 N (wireless lab) • SVGA Monitor • Keyboard and Mouse (optical) • Mid tower (not small form factor) • Windows XP Pro SP3 or Windows 7 • NET Framework 3.5 or higher • Windows Media Player 11 • 2 free USB ports Both the teacher and student computers should have identical sound cards installed. The model number and driver of the sound card must be the same *For laptops you will need to use either a USB or Firewire video capture device Known computer issues • Sound Cards — sound quality and function is limited with the following o ADI chipset o Sigma -Tel Recommended: • Intel Pentium@ IV 2.5 GHz or AMD Athlon 64 2.5 GHz • 2 GB or more of RAM • 1 GB NIC • DVD -RW or CD -RW Drive (for file backup) • 17in LCD with 1280x1024 Resolution MAC lab requirements: • Boot Camp is required • Boot Camp requires a Mac with an Intel processor and Windows XP Service Pack 2. 1 /)I/)A11 ReLANpro Network Requirements.and Server Requirements Network Minimum: • 100 Megabit Network Switch (wired lab). • One 802.11 N access point per 15-16 students (wireless lab). Network Recommended: • 1 Gigabit Network Switch (wired lab). • Network switch not to be shared by another lab or other sources in the school. System performance could decrease if the above specifications are not adhered to. System performance depends on the number of simultaneous users. The demand for audio is about 30 Kbps and video will be 1 Mbps per student. Server Minimum: • File Server* Server Recommendations: • Windows 2000 or 2003 Server • Windows Server licenses required for the teacher and each student position. • 50GB for storage. 'The file server is used for storing and sending the multi -media files to and from the teacher and student computers. Student recordings can be erased at the end of a lesson by the teacher or archived onto a CD. "Server dedicated to the lab so it is not shared by other labs or source in the school is a second option with the first option being best. Estimated storage values for standard formats for one student: • 1.26 MB for 1 minute of WAV • 17 MB for 1 hour of MP3 Estimated storage values for standard formats for 30 students: • 37.8 MB for 1 minute of WAV • 510 MB for 1 hour of MP3 ReLANpro bandwidth, bitrates, and storage requirements Bandwidth Video is lmb per student if each student watching a different video at the same time Audio is 10/30Kbs per student Bitrates Video 800Kbs Audio 64/96Kbs Storage 12MB per hour of MP3's 1 /11/1111 1 I User Rights To run your Renet Language Programs properly, the following user rights are required When Installing All Stations • Full rights to the folder where the Renet software is installed • Full rights to the Windows Registry When Using All stations • Reading rights to the network folder where all the teaching material are stored • Reading rights to the Windows registry • Full rights to the network folder where students answers are collected Student stations • Read only right to the Windows Register • Full rights to the local folder where temporary student exercises are saved (defined in the hidden window of ReRec) Teacher • Reading rights to the Windows registry (full rights are recommended) • Teacher workstation should have read and write permissions to \Lessons and \Answers folders. • Student workstation should have permission read the files from \Lessons folder. • Student workstation should have permission writing files to \Answers folder. 1 /)I/)011 Germany Swedish Languages Filetwav France File2.wav Book\ File3.np3 Lesson etc. English Book2 Lessons ReABC Russia Book3 Text files \\Server renet Videos C Answersfiles OTextffles ReCall • Teacher workstation should have read and write permissions to \Lessons and \Answers folders. • Student workstation should have permission read the files from \Lessons folder. • Student workstation should have permission writing files to \Answers folder. 1 /)I/)011 Application files Some virus scanners need to have list of permitted applications (exe). Following exe files are included to Renet software. In the teacher computer: ABCreate2.exe, Lame.exe, Quickmix.exe, ReAction2.exe, ReExam2003.exe, ReLan2.exe, ReMess.exe, ReUpdate.exe, Tcall.exe, Tec2003.exe, Trec.exe In the student computer: AudioTalk.exe, Esto2003.exe, Lame.exe, ReABC.exe, ReAction2.exe, ReAnalog.exe, ReCa112.exe, ReCmd.exe, ReKuva exe, Rep.exe, RePhone.exe, ReRec.exe, ReUpdate.exe ReUser2.exe, ReWrite.exe, Java.exe Sharing and Ports Renet language studio needs network sharing only to Server computer where teaching material is stored and where student answers are saved. You do not need to do any network sharing to teacher's or students' computers. The server must have shared folders for material and answers. Folders can hold subfolders like "Sound" and "Text". Used Ports Renet (ReLAN Pro v. 2.x) language studio uses following ports for UDP and TCP transmission. Fixed ports: 4365, 4364, 4621, 4620, 5133, 5132, 5389, 5388, 3909, 3908, 4009, 4008, 3843, 3842, 4620, 4619, 3843, 3842, 3653, 3652, 8080 Changing ports: 4108 (4108-4363) 4109 (4109-4364) 5900 (5900-6156) If there is only one Renet language studio in network only default port is used. If there is more than one Renet language studios in network ReLANpro uses first available port from shown range. Beside ports above ReLANpro uses one UDP port for sound broadcasting, program will find any free port. tntemet andlor Network outside of lab Audio, video, and Wt filar stored in file server Switch in room or down the hall File Server In classroom or In the closet down the hall r Teacher Computer- commands are sent concerning 100Mbps or 16bps which program and file to open. Y Student 1 Student 2 Student 3 Student 4 Student 5 Student 6 -XXX TABLE OF CONTENTS Cover Letter ReLANpro flier Scope of Work/Deliverables List of all contracts performed in the past three (3) years References of contracts Technical Liaison Certificate of Vote Certificate of Non -Collusion Certificate of Tax Compliance Required Technical Specifications Separate sealed proposal 16 -A Mr. Ray Santilli Assistant Town Manager North Andover Town Hall 120 Main Street North Andover, MA 01845 Request For Proposal: High School Language Lab We are pleased to submit our proposal for the North Andover High School Language Lab. Our proposed system to replace the existing language lab in North Andover High School is the ROBOTEL Symposium and LogoLab Digital Language Learning Solution. The ROBOTEL solution meets all the scope of work/deliverables required (#7, Page 6 of RFP). The ROBOTEL Symposium is a turnkey language lab that provides all the functionality as required by North Andover High School. This digital solution contains a hardware layer for video and audio transmission. This layer takes sound and visual communication off the school network resulting in: • Crystal clear fully duplex audio • Instantaneous video/keyboard/mouse control • High definition isolated screen resolution • All possible permutations of connections between students and instructor through the audio matrix and KVM switch. Taking this audio and video off the network eliminates any audio latency and degradation that would be apparent in a software only solution. The hardware layer also eliminates any use of student and teacher workstation resources (Processor speed/Memory) and is not reliant on any operating system. The hardware layer eliminates maintenance by the school I.T. technicians such as updates, firewall configurations and network management. In addition to the ROBOTEL Symposium solution, we are also including our LogoLab product. This server based enables students and teachers to connect to the language lab resources of media and materials through an embedded player/recorder. MARKON NETWORKING SYSTEMS INC P 0 Box 83 Bellmore, New York 11710 V. 516.221.8440 E. info@markonnsi.com Media activities are server based through LogoLab enabling teachers and students to access LogoLab from any computer connected to the server/network. Instructors will be able to create or review curriculum (student's work) form outside the language lab. Instructors can catalog materials based on course or language and can use or create activities such as audio/active comparison, simultaneous interpretation, writing exercises, power point presentations, etc. Student activities such as time on task and completed assignments are also tracked. To achieve the design requirements requested we are also including in our proposal a specialized combination teacher/server workstation. This Hewlett-Packard workstation will contain: • Quad core processor • 6 GB memory • 1 Terabyte mirrored storage • 3 Years offsite/Online Back Up • Dual 22" monitors • Windows 2003 Server under an XP Desktop • Redundant power supply • 3 Year Warranty • Full digitizing suite and capture card The above proposal statements incorporate the design requirements specified: • Minimal IT support required due to hardware layer and supported teacher/server workstation • Access to materials outside lab through LogoLab • 3 years offsite backup (renewable) • No integration needed with High School servers as lab is self contained • 3 Year warranty on complete solution • Availability of support through telephone, email, website FTP • On -Site teacher training grouped and individualized • Training materials such as interactive DVD's and manuals Minimum criteria/Qualifications A/ Markon Networking Systems Inc as representative for ROBOTEL Inc has (with it's sister company Educational Technology Inc.) been installing and maintaining language labs since 1963 B/ Similar installations/contracts installed within the past three (3) years include: King Philip Regional High School Contact: Mr. Sean Bouzan 508-541-3450 MARKON NETWORKING SYSTEMS INC P O Box 83 Bellmore, New York 11710 V. 516.221.8440 E. info@markonnsi.com 2. CUNY/Medgar Evers College Contact: Dr. Nancy Oley 718-270-4861 3. Rockville Centre Public Schools Contact: Ms. Cheryl McGolderick 516-255-6822 C/ Additional References 1. Chapin School Contact: Laura DeToledo 212-744-2335 2. CUNY/Borough of Manhattan Community College Contact: Mr. Luis Cartagena 212-220-8108 3. East Windsor Regional School Contact: Ms. Kathy Natalizio 609-443-7717 D/ Technical Liason Mr. Mark O'Neill (17 years experience) e-mail: sos(a-),markonnsi.com cell: 516-978-2014 E/F As Enclosed We look forward to working with the Town of North Andover with this important implementation. Thank you, Mark O'Neill Markon Networking Systems Inc. MARKON NETWORKING SYSTEMS INC POBox 83 Bellmore, New York 11710 V. 516.221.8440 E. info@markonnsi.com SUPPLEMENT "S" This form supplements the general pryi ions of the Contract between the Town of North Andover, and wEch Contract is a contract for the procurement of services. "Services" shall mean furnishing of labor, time, or effort by the Contractor. This term shall not include employment agreements, collective bargaining agreements, or grant agreements. Change Orders: Change orders for contracts subject to Massachusetts General laws Chapter 30B may not increase the quantity of services by more than twenty-five (25%) per cent, in compliance with General Laws Chapter 30B, §13. Minimum Wage/Prevailing Wage; The Contractor will carry out the obligations of this Contract in full compliance with all of the requirements imposed by or pursuant to General Laws Chapter 151, § 1, Bt SEq. (Minimum Wage Law) and any executive orders, rules, regulations, and requirements of the Commonwealth of Massachusetts as they may from time to time be amended. The Contractor will at all times comply with the wage rates as determined by the Commissioner of the Department of Labor and Industries, under the provisions of General Laws Chapter 149, 26 to 27D (Prevailing Wage), as shall be in force and as amended. Insurance: The Contractor shall obtain and maintain the following insurance: 5.1 Workers Compensation Insurance of the scope and amount required by the laws of the Commonwealth of Massachusetts. 5.2.1 Broad Form Commercial General Liability coverage with limits of at least $1 Million per occurrence and $3 Million aggregate, and which shall cover bodily injury, death, or property damage arising out of the work. 5.3 Automobile Liability Coverage, including coverage for owned, hired, or borrowed vehicles with limits of at least $1 Million per person, and $1 Million per accident. 5.4 The intent of the Specifications regarding insurance is to specify minimum coverage and minimum limits of liability acceptable under the Contract. However, it shall be the Contractor's responsibility to purchase and maintain insurance of such character and in such amounts as will adequately protect it and the Town from and against all claims, damages, losses and expenses resulting from exposure to any casualty liability in the performance of the work. 5.5 All required insurance shall be certified by a duly authorized representative of the insurers on the "MIIA" or "ACORD" Certificate of Insurance form incorporated into and made a part of this agreement. Properly executed certificates signifying adequate Town of North Andover RFP 5/2/2011 Page 19 of 22 High School Language Lab coverage in effect for the duration of the contract with renewal certificates issued not less than 30 days prior to expiration of a policy period, must be submitted to the Town prior to commencement of this Agreement. 5.6 The Town shall be named as an additional insured on the above referenced liability policies, and the Contractor's insurance shall be the primary coverage. The cost of such insurance, including required endorsements or amendments, shall be the sole responsibility of the Contractor. 6. Indemnification: The Contractor shall indemnify, defend and save harmless the Town, its officers, agents and employees from and against any and all damages, liabilities, actions, suits, proceedings, claims, demands, losses, costs, expenses, recoveries and judgments of every nature and description (including reasonable attorneys' fees) brought or recovered against them that may arise in whole or in part out of or in connection with the work being performed or to be performed, or out of any act or omission by the Contractor, its employees, agents, subcontractors, material men, and anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, regardless of whether or not it is caused in part by any party indemnified hereunder. The Contractor further agrees to reimburse the Town for damage to its property caused by Contractor, its employees, agents, subcontractors or material men, and anyone directly or indirectly or indirectly employed by any of them or anyone for whose acts any of them may be liable, including damages caused by his, its or their use of faulty, defective or unsuitable material or equipment, unless the damage is caused by the Town's gross negligence or willful misconduct. The existence of insurance shall in no way limit the scope of this indemnification. APPROVED AS TO FORM ONLY: TOWN OF NORTH ANDOVER Town Counsel I CERTIFY THAT FUNDS ARE AVAILABLE IN ACCOUNT NO Town Accountant Date: M —2 Zo t Town of North Andover RFP 5/2/2011 High School Language Lab School Superintendent Department/Division Head THE CONTRACTOR: j�la4-iL)4�.� iVL�I1L�/ivl - 15;V57F-,445 r. Page 20 of 22 CERTIFICATIONS CERTIFICATE OF NON -COLLUSION The undersigned certifies under penalties of perjury that this bid or proposal has been made and submitted in good faith and without collusion or fraud with any other person. As used in this certification, the word "person" shall mean natural person, business, partnership, corporation, committee, union, club or other organization, entity, or group of individuals. Signature N" `ASL d eR. r„- " i�2v,5r De> it Print Name & Title Date A �� / Company Name CERTIFICATE OF TAX COMPLIANCE Pursuant to Chapter 62C of the Massachusetts General Laws, Section 49A (b), I MA -21--- 0 kk�t 4-1— , authorized signatory for MAR_VPy X07 ZW_Y-1 .6'5Y5I-rA6 . Name of individual Name of contractor do hereby certify under the pains and penalties of perjury that said contractor has complied with all laws of the Commonwealth of Massachusetts, and the Town of North Andover, relating to taxes, permit or other fees, reporting of employees and contractors, and withholding and remitting child support. G' Signature Date If Town of North Andover RFP 5/2/2011 Page 21 of 22 High School Language Lab CERTIFICATE OF VOTE MAIL4400 IJE-77?-? X)6 - At a duly authorized meeting the Board of Directors of the 5 Y5T-EA4s Z. -06 - held on MA -1 Z 2&5 1 ( it was VOTED, THAT (Name) (Officer) Of 15�s,,►Y be and hereby is authorized to execute contracts and bonds in the name and on behalf of said ��2Ai1aU , and affix its corporate seal hereto; M A-44OW �VZ YZ a2,tC/ and such execution of any contract or obligation in the name of 15� %Arnw; , fie, on ,44 424,nU A-r-7kZWk'� its behalf by such officer under seal of 15ySrp�- rte, , shall be valid and binding upon g y 1;c - I hereby certify that I am the clerk of the above named and that MAW—e—is the duly elected officer as above of said -di2YJ2�—T ifs , and that the above vote has not been amended or rescinded and remains in full force and effect as the date of this contract. 2g, 2O r I JAIV) AA A nQ�j A,//:) (Date) (Clerk) Town of North Andover RFP 5/2/2011 Page 22 of 22 High School Language Lab Q PRICING PROPOSAL FOR NORTH ANDOVER HIGH SCHOOL LANGUAGE LAB ROBOTEL Symposium and LogoLab Language Lab Solutions ( 28 students + 1 Teacher) $ 49,000.00 2. HP Mediator Instructor/Server Workstation $ 2,250.00 3. Installation $ 4,540.00 4. Shipping 500.00 Total Cost $ 56,290.00 MARKON NETWORKING SYSTEMS INC P O Box 83 Bellmore, New York 11710 V. 516.221.8440 E. info@markonnsi.com d l%, J O MR a Software dware ► network Solutions Exclusive Licensor of Sony !Wage Teaming Software i Software dware ► network Solutions Exclusive Licensor of Sony !Wage Teaming Software A 1 / i4 A Exclusive Licensor of Sony Language Learning Software Chester Technical Services, Inc. 10 White Wood Lane, North Branford, CT 06471 / (800) 342-5285 DIGITAL LANGUAGE LAB PARTIAL CUSTOMER LIST Red indicates the school considered Sanako/Tandberg ** Virtuoso Total Digital System **AVON OLD FARMS SCHOOL **BROMFIELD SCHOOL AVON, CT HARVARD,MA KATHY LEIS THERESE KEOSIAN 860-404-4100 978-456-4152 *INCLUDES SANS VIDEO SERVER *INCLUDES SANS VIDEO SERVER **BARD COLLEGE **CANTON HIGH SCHOOL **ACTON BOXBOROUGH HIGH SCHOOL CANTON, MA ACTON, MA (2 Labs) KAREN AUGENSTERN CLAIR DIX NEW BRITAIN, CT 978-264-4700 **CATHEDRAL HIGH SCHOOL *INCLUDES SANS VIDEO SERVER BOSTON, MA BANGOR HIGH SCHOOL CAPITAL COMMUNITY COLLEGE BANGOR, ME HARTFORD, CT CINDY STURGEON NANCY CADDIGAN 207-941-6200 X 139 860-906-5000 *INCLUDES SANS VIDEO SERVER **BARD COLLEGE ANNONDALE-ON-HUDSON, NY **CENTRAL CONNECTICUT STATE STEPHANIE KUFNER UNIVERSITY 845-758-7443 NEW BRITAIN, CT DR. GUSTAVO MEJIA BEDFORD HIGH SCHOOL BEDFORD, MA **CHASE COLLEGIATE SCHOOL MS. DENISE RAINIS WATERBURY, CT 781-275-1700 MARY ELLEN HOLDEN *INCLUDES SANS VIDEO SERVER **CHELSEA HIGH SCHOOL BLAIR ACADEMY CHELSEA, MA BLAIRSTOWN, NJ JOHN MOODY MR. SAM ADAMS 617-889-8418 x-1145 908-362-6121 **CHOATE ROSEMARY HALL BOSTON LATIN SCHOOL WALLINGFORD, CT (2 labs) BOSTON, MA Katie Jewett 617-413-4412 203-697-2495 **BRIDGEWATER RAYNHAM REGIONAL COLLEGIATE SCHOOL HIGH SCHOOL RICHMOND, VA BRIDGEWATER, MA PATRICK LOCHE LAURA O'BRIEN 804-740-7077 BROOKLYN POLY PREP DAY SCHOOL **CONARD HIGH SCHOOL BROOKLYN, NY WEST HARTFORD, CT LYN LEMAIRE Bert Neumaier 718-836-9800 x 681 860-231-6055 P Chester Technical Services, Inc. 10 White Wood Lane, North Branford, CT 06471 / (800) 342-5285 DIGITAL LANGUAGE LAB PARTIAL CUSTOMER LIST **CONNECTICUT INTERNATIONAL BACCALAUREATE ACADEMY EAST HARTFORD, CT CROMWELL HIGH SCHOOL CROMWELL, CT JOYCE MIKULSKI 860-632-4841 **DARIEN HIGH SCHOOL (2 LABS) DARIEN CT DR. DEREK TAYLOR 203-655-3981 DEDHAM HIGH SCHOOL DEDHAM, MA NANCY BRADLEY 781-326-4773 X 23 *INCLUDES SANS VIDEO SERVER DEERFIELD ACADEMY DEERFIELD, MA STEVE TAFT 413-774-1400 * INCLUDES ALEX MPEG VIDEO SERVER DELAWARE STATE UNIVERSITY DOVER, DE EZRA NWOKE 302-857-6596 TOBYHANNA ARMY DEPOT DEPARTMENT OF DEFENSE PENNSYLVANIA **EAST LYME HIGH SCHOOL EAST LYME, CT EPISCOPAL ACADEMY NEWTON, PA MARK ERIPRET 484-424-1765 **EVERETT HIGH SCHOOL EVERETT, MA BARBARA SARGENT **EXETER HIGH SCHOOL EXETER, NH Ellen Johnson **FARMINGTON HIGH SCHOOL FARMINGTON, CT LISA KAPCINSKI FARMINGTON HIGH SCHOOL FARMINGDALE, NY Nino Rodriguez FOREIGN SERVICE INSTITUTE ARLINGTON, VA *INCLUDES ALEX MPEG VIDEO SERVER *SIX DIFFERENT LABS PURCHASED* **FORDHAM UNIVERSITY NEW YORK SARAFINA DEGREGORIO 212-636-6292 FOXLANE HIGH SCHOOL BEDFORD,NY FABIAN VIDELA 914-241-6047 **FRAMINGHAM HIGH SCHOOL FRAMINGHAM, MA (2 labs) MARIA FIGUEROA 508-620-4963 X 134 GEORGETOWN PREPATORV SCHOOL NORTH BETHESDA, MD MARIALUISE COLLINS 301-214-1255 GLASTONBURY HIGH SCHOOL SMITH MIDDLE SCHOOL GIDEON WELLS 6T" GRADE SCHOOL GLASTONBURY, CT RITA OLEKSAK 860-652-7954 **GREAT PATH ACADEMY MANCHESTER, CT IRIS GOMEZ GREAT VALLEY HIGH SCHOOL MALVERN, PA DAVE MORGAN 610-889-2125 x 2128 3 Chester Technical Services, Inc. 10 White Wood Lane, North Branford, CT 06471 / (800) 342-5285 DIGITAL LANGUAGE LAB PARTIAL CUSTOMER LIST **HALL HIGH SCHOOL WEST HARTFORD, CT LUCY CARTLAND 860-232-4561 HEMPFIELD HIGH SCHOOL LANDISVILLE, PA RYAN STRALO 717-898-5505 HINGHAM HIGH SCHOOL HINGHAM, MA JUDY REILLY 781-741-1560 *INCLUDES ALEX MPEG VIDEO SERVER **HOFSTRA UNIVERSITY NEW YORK MUSTAPHA MASROUR 516-463-5653 **HOPKINS SCHOOL NEW HAVEN, CT SUE WINELAND 203-397-1001 *INCLUDES SANS VIDEO SERVER **HOTCHKISS SCHOOL LAKEVILLE, CT MARC DITTMER **HOUSATONIC COMMUNITY COLLEGE (2) LABS WITH AMERICAN SIGN LANGUAGE BRIDGEPORT, CT ELIZABETH ROOP **HUDSON COUNTY COMMUNITY COLLEGE NEW JERSEY PAUL DUBROW 201-714-7100 LANDSTOWN HIGH SCHOOL VIRGINIA BEACH, VA STEVE MILLER 757-427-4574 **LAWRENCE ACADEMY GROTON, MA **LAWRENCE HIGH SCHOOL Lawrence, MA THE LAWRENCEVILLE SCHOOL LAWRENCEVILLE, NJ HELENA CUMMINGHAM 609-620-6091 **LEXINGTON HIGH SCHOOL LEXINGTON, MA LYNNFIELD HIGH SCHOOL LYNNFIELD, MA RACHELLE MEREDITH 781-334-5820 *INCLUDES SANS VIDEO SERVER MALDEN FORESTDALE MIDDLE SCHOOL MALDEN, MA NANCY KASSABIAN 781-397-1524 MANCHESTER COMM. TECH. COLLEGE MANCHESTER, CT BARBARA PLACE 860-647-6008 * INCLUDES ALEX MPEG VIDEO SERVER MARBLEHEAD HIGH SCHOOL MARBELHEAD, MA 781-639-3122 **MASUK HIGH SCHOOL CONNECTICUT BOBBY YOUNG 203-452-5823 **MEDWAY HIGH SCHOOL MEDWAY, MA SUSAN CECCHI 508-533-6643 *INCLUDES SANS VIDEO SERVER Chester Technical Services, Inc. 10 White Wood Lane, North Branford, CT 06471 / (800) 342-5285 DIGITAL LANGUAGE LAB PARTIAL CUSTOMER LIST MIDDLESEX SCHOOL **NORTH ANDOVER HIGH SCHOOL CONCORD, MA MASSACHUSETTS GEORGE STEWART ARTHA GERLAND 978-371-6552 978-794-1711 *INCLUDES SANS VIDEO SERVER **NORTH HAVEN HIGH SCHOOL **MILTON HIGH SCHOOL NORTH HAVEN CT MILTON, MA 203-239-1641 GRACIE BURKE 617-696-4478 NORTH WESTERN COMMUNITY COLLEGE *INCLUDES SANS VIDEO SERVER WINSTEAD, CT JESSICA TREAT MISS PORTERS SCHOOL 860-738-6351 FARMINGTON, CT TRICIA DUVAL **NORTHERN VALLEY REGIONAL HIGH 860-409-3500 SCHOOL *INCLUDES SANS VIDEO SERVER NEW JERSEY JIM BUOYE **MONSON HIGH SCHOOL 201-768-3200 MONSON, MA RONIE WEBSTER **NORWALK COMMUNITY COLLEGE NORWALK CT **MOUNT SAINT JOSEPH ACADEMY ESL Department BRIGHTON, MA 203-857-7174 JEANNE SMITH 617-254-8383 **NORWELL HIGH SCHOOL NORWELL, MA "MOUNT SAINT JOSEPH ACADEMY BRIGHTON, MA **NORWELL MIDDLE SCHOOL NORWELL, MA NEWBURYPORT HIGH SCHOOL NEWBURYPORT, MA NATIONAL SECURITY AGENCY (NSA) 978-465-4448 DEPARTMENT OF DEFENSE PROCESSING *INCLUDES SANS VIDEO SERVER CENTER LINTHICUM, MD **NEW CANAANHIGH SCHOOL NEW CANAAN CT SUNY NEW PALTZ LISA ARBUES NEW PALTZ, NY 203-594-4600 REBECCA ADAE 845-257-3609 NEW MILFORD HIGH SCHOOL NEW MILFORD, CT NORTH SHORE COMMUNITY COLLEGE DIANE OSBORNE-MILLER LYNN, MA 860-210-2615 MARY HILL NEWTON SOUTH HIGH SCHOOL **NORTH SHORE HIGH SCHOOL NEWTON, MA NEW YORK SUZANNE DeROBERT ELLEN SHIELDS 617-559-6601 516-705-0236 *INCLUDES SANS VIDEO SERVER Chester Technical Services, Inc. 10 White Wood Lane, North Branford, CT 06471 / (800) 342-5285 DIGITAL LANGUAGE LAB PARTIAL CUSTOMER LIST **OCEAN CITY HIGH SCHOOL OCEAN CITY, NJ CURT NATH 609-399-1290 O'NEIL HIGH SCHOOL WALTON, NY TRACIE DIETER 607-865-4116 **PARAMUS HIGH SCHOOL NEW JERSEY KIM LAUZON 201-261-7800 **PEABODY VETERANS MEMORIAL PEABODY, MA **PHILLIPS ACADEMY- ANDOVER ANDOVER, MA (2 consoles- Multi teacher) Chris Capano 978-749-4201 **PIERCE MIDDLE SCHOOL MILTON, MA GRACIE BURKE 617-696-4478 *INCLUDES SANS VIDEO SERVER **POMPERAUG HIGH SCHOOL SOUTHBURY,CT MICHAEL MURPHY 203-262-3215 *INCLUDES SANS VIDEO SERVER **READING HIGH SCHOOL READING, MA **RIDGEFIELD HIGH SCHOOL RIDGEFIELD, CT LISA DJONBALIC 203-438-3785 **RIVERDALE COUNTRY DAY SCHOOL NEW YORK JOHN MENT 718-519-2780 ROCKVILLE HIGH SCHOOL VERNON,CT JAYA VIJAYASEKAR 860-870-6427 **ROGER WILLIAMS UNIVERSITY BRISTOL, RI DR. ANTHONY HOLLINGSWORTH ROSLYN HIGH SCHOOL ROSLYN, NY VINCENZA GRAHAM 516-801-5180 ROWAN UNIVERSITY GLASSBORO, NJ MARILYN FEKE (856)256-4500 RUMSON FAIRHAVEN REGIONAL HIGH SCHOOL RUMSON, NJ MICHEL SALAZAR-LINDEN 732-842-1597 **RUTGERS, THE STATE UNIVERSITY OF NJ CAMDEN, NJ HAROLD WINSHEL 856-225-6669 INCLUDES SANS VIDEO SERVER RUTGERS, THE STATE UNIVERSITY OF NJ NEW BRUNSWICK, NJ CAROLYN BURGER 732-932-7373 SANDWICH HIGH SCHOOL SANDWICH, CT DENISE BENJAMIN 508-888-4900 x 5058 **SAUGUS HIGH SCHOOL SAUGUS, MA BAKIR BERKOVIC SHREWSBURY HIGH SCHOOL SHREWSBURY, MA BOB CORNACCHIOLI 508-841-8820 **SILVER LAKE HIGH SCHOOL KINGSTON, MA SIMSBURY HIGH SCHOOL SIMSBURY CT Stephanie Deuschane 860-658-0451 Chester Technical Services, Inc. 10 White Wood Lane, North Branford, CT 06471 / (800) 342-5285 DIGITAL LANGUAGE LAB PARTIAL CUSTOMER LIST ST. LUKES SCHOOL NEW CANAAN, CT JOHN SHEE 203-972-5334 (2) LABS SMITH MIDDLE SCHOOL GLASTONBURY, CT CHRISTY BROWN 860-652-7955 STAPLES HIGH SCHOOL (2 Labs) WESTPORT, CT VICTORIA MAZZARELLI 203-341-5131 *INCLUDES SANS VIDEO SERVER STEWARD SCHOOL STEWARD, VA LISA HEATON 804-740-3394 STOUGHTON HIGH SCHOOL STOUGHTON, MA 781-344-4000 X 264 **SWAMPSCOTT HIGH SCHOOL SWAMPSCOTT, MA **TRUMBULL HIGH SCHOOL TRUMBULL, CT TOWSON UNIVERSITY BALTIMORE, MD DR. JOHN FLYNN 410-704-2880 TUNXIS COMMUNITY COLLEGE FARMINGTON, CT 860-679-9500 * INCLUDES ALEX MPEG VIDEO SERVER **TURNERS FALLS HIGH SCHOOL TURNERS FALLS, MA 413-863-9324 *INCLUDES SANS VIDEO SERVER UNITED STATES MILITARY AT WEST POINT WEST POINT, NY ROBERT HELSEL 845-938-2966 WATERTOWN HIGH SCHOOL WATERTOWN, CT JOANNE CHENKUS 860-945-4810 **WATERTOWN HIGH SCHOOL WATERTOWN, MA **WEST SPRINGFIELD HIGH SCHOOL SPRINGFIELD, VA MICHELLE PLUMMER 703-913-3800 WESTBOROUGH HIGH SCHOOL WESTBOROUGH, MA KATHY MARTIN 508-836-7724 *INCLUDES SANS VIDEO SERVER WESTFORD ACADEMY WESTFORD, MA Deb Heaton 978-692-5570 WESTMINSTER SCHOOL SIMSBURY, CT SARA DEVEAUX **WEYMOUTH HIGH SCHOOL SOUTH WEYMOUTH, MA JOHN MURRAY 781-337-7500 X5198 *INCLUDES SANS VIDEO SERVER WILTON HIGH SCHOOL WILTON, CT Joanne Cordes 203-762-0381 **WINSOR SCHOOL BOSTON, MA **WOBURN HIGH SCHOOL WOBURN, MA TOWN OF NORTH ANDOVER REQUEST FOR PROPOSALS HIGH SCHOOL LANGUAGE LAB Contact Address Telephone Number: Fax Number: Email May 2, 2011 Ray Santilli Assistant Town Manager 120 Main Street North Andover, MA 01845 978-688-9516 978-688-9556 rsantilli@townofnorthandover.com Table of Contents 1. Introduction............................................................ 3 2. Pre -Proposal Conference/Briefing................................. 3 3. Submission Deadline and Instructions ............................ 3 4. Questions or Addendum ............................................. 4 5. Modifications to Proposal ........................................... 5 6. Background............................................................ 5 7. Scope of Work/Deliverables........................................ 6 8. Minimum Criteria/Qualifications.................................. 6 9. Comparative Evaluation Criteria ................................... 7 10. Timeline.............................................................. 8 11. Method for Award .................................................. 8 Standard Town of North Andover Contract With Supplement«S"............................................... 9 Certifications............................................................ 21 Town of North Andover RFP 5/2/2011 Page 2 of 22 High School Language Lab 1. Introduction The Town of North Andover School Department is soliciting proposals from qualified companies to provide services for installation and support of a High School Language Lab. The High School Administration and the Information Technology Department will oversee the program and the selected contractor. The available budget for this project is $57,000. Qualified vendors are requested to submit their proposals to the Assistant Town Manager at the Town Hall, 120 Main Street, North Andover, MA, in accordance with the instructions contained within this RFP. Notice of this RFP is published in the Goods and Services Bulletin (which is a weekly publication of the Office of the Secretary of State), the Eagle -Tribune (a newspaper of general circulation) and posted on the Town website (www.townofnorthandover.com) under "Available Bids, Quotes and Proposals" The School Department will accept proposals delivered in person or by mail. All proposals must be received by 2:00 p.m. on Tuesday, .,to be considered. Proposals submitted by fax or by electronic mail will not be considered. All proposals must be submitted to: Mr. Ray Santilli, Assistant Town Manager North Andover Town Hall 120 Main Street North Andover, MA 01845 The Town of North Andover School Department may cancel this RFP or reject in whole or in part any and all proposals, if they determine that cancellation or rejection serves the best interest of the Town of North Andover School Department. 2. Pre -Proposal Conference/Briefing There will be an optional pre -proposal submission conferenceibriefing for this project on Tuesday, May 10 at 12:00 pm at North Andover High School. All interested companies should report to the High School's Main Office. 3. Submission Deadline and Instructions Qualified persons or firms are requested to submit proposals in a sealed envelope marked "High School Language Lab" with the applicant's name and address on the front. Applicants should provide one (1) signed original proposal and four (4) copies. Fax or electronic submissions will not be accepted. A complete and all-encompassing pricing proposal sheet is to be submitted in a separate sealed envelope marked "Pricing Proposal". The pricing proposal sheet is to list and document any and all proposed charges for the project. Town of North Andover RFP 5/2/2011 Page 3 of 22 High School Language Lab Applicants must also execute and include in their submission the Certificate of Non -Collusion and the Certificate of Tax Compliance. The Town of North Andover School Department, through the School Superintendent, is the awarding authority and reserves the right to reject any and all proposals or parts of proposals; to waive any defects, information, and minor irregularities; to accept exceptions to these specifications; and to award contracts or to cancel this Invitation for Bids if it is in the Town of North Andover School Department's best interest to do SO. Proposals must be signed as follows: a) if the bidder is an individual, by her/him personally; b) if the bidder is a partnership, by the name of the partnership, followed by the signature of each general partner; and c) if the bidder is a corporation, by the authorized officer, whose signature must be attested to by the Clerk/Secretary of the corporation and the corporate seal affixed. All sealed proposals must be received and registered by the Assistant Town Manager's office by Thursday, June 2, 2011 at 2:00 p.m. All outer envelopes must be labeled "High School Language Lab" and mailed or hand delivered to the following address: Mr. Ray Santilli, Assistant Town Manager North Andover Town Hall 120 Main Street North Andover, MA 01845 No proposals will be accepted after the time and date noted. Late delivery of materials due to any type of delivery system shall be cause for rejection. If on the date and time of the submittal deadline the Town Hall is closed due to an uncontrolled event such as fire, snow, ice, wind or building evacuation, the submittal deadline will be postponed until 2:00 p.m. on the next normal business day. All bidders must submit a list of a minimum of three references, with contact information, where they are performing or have, in the last three years, performed similar services. 4. Questions or Addendum Questions concerning this RFP must be submitted in writing to: Ray Santilli, Assistant Town Manager, North Andover Town Hall, 120 Main Street, North Andover, MA 01845, or they may be emailed to Mr. Santilli at rsantilli@townofnorthandover.com. All questions/ inquiries must be received by close of business on Tuesday, May 17, 2011 to be considered. Questions/inquiries may be delivered, mailed, emailed or faxed. Written responses will be posted on the Town's website (www.townofnorthandover.com) in "Available Bids, Quotes and Proposals" by close of business on Thursday, May 19, 2011. If any changes are made to this RFP, an addendum will be posted on the Town's website in "Available Bids, Quotes and Proposals". It is the sole responsibility of the bidder to ascertain the existence of any addenda and/or modifications issued by the School Department. As this RFP has been published on the Town's website (www.townofnorthandover.com) all bidders are Town of North Andover RFP 5/2/2011 Page 4 of 22 High School Language Lab responsible for checking the website for any addenda and /or modifications that are subsequently made to this RFP. The Town of North Andover accepts no liability for and will provide no accommodations to bidders who fail to check for amendments and/or modifications to this RFP and subsequently submit inadequate or incorrect responses. Bidders may not alter (manually or electronically) the RFP language or any RFP component files. Modifications to the body of the RFP, Scope of Work, terms and conditions, or which change the intent of this RFP are prohibited and may disqualify a response. All proposals submitted in response to this RFP shall remain firm for sixty (60) days following the submittal deadline. It is anticipated that the contract will be awarded within thirty (30) days after the submittal deadline. Bidders are not to communicate directly with any employee of the Town of North Andover School Department, except as specified in this RFP, and no other individual employee or representative is authorized to provide any information or respond to any question or inquiry concerning this RFP. Bidders may contact the Contact Person for this RFP in the event this RFP is incomplete or the bidder is having trouble obtaining any part of the RFP electronically through the Town website (www.townofnorthandover.com), including, and without limitation the form and attachments. Bidder with disabilities or hardships that seek reasonable accommodations, which may include the receipt of RFP information and/or addenda and/or modifications in an alternative format, must communicate such requests in writing to the contact person, and reasonable accommodation will be made by agreement with the contact person on behalf of the Town of North Andover School Department. 5. Modifications to Proposal A vendor may correct, modify, or withdraw a proposal by written notice received by the School Department prior to the time and date set for the proposal opening. Proposal modifications must be submitted in a sealed envelope clearly labeled "Modification No. _." Each modification must be numbered in sequence, and must reference the original RFP. 6. Background North Andover High School (NAHS) opened in February 2004 with two (2) dedicated language labs containing approximately 56 HP student workstations. At this time, NAHS seeks to replace the current second floor language lab function consisting of 28 student stations and one teacher station via upgrade or replacement as needed to meet the scope of work criteria. Proposed solutions must seamlessly integrate with these workstations, their operating system (Windows XP), and network environment (GB connectivity to dedicated Cisco switching equipment throughout the building). The existing lab workstation info: processor speed, 266GHz; memory, Town of North Andover RFP 5/2/2011 Page 5 of 22 High School Language Lab 256.5 MB (capable of 2GB upgrade); Hard Drive capacity, 37.2 Gig; Video card, Intel (R) 82865G. 7. Scope of Work/Deliverables Provide a turn -key language lab solution which incorporates the following functionality: o Teachers can monitor students in lab — both sound and screens o Teacher can send images to students o Teacher can speak to students o Teachers can create and store sound files remotely o Students can speak to each other, either randomly or purposely paired o Students can write in response to prompts o Students can access and use sound files and meets the following design requirements: o Requires minimal IT support and system administration o Provides access to media & materials from workstations outside the dedicated labs o Incorporates automated backup of data o Minimal integration with high school servers for software access and use (preferably a self-contained lab) o Three-year warranty o Consistent availability of support from vendor e Teacher training 8. Minimum Criteria/Qualifications Each applicant must demonstrate that it meets the following minimum qualifications: A. Vendor shall have a minimum of three (3) years experience in performing the work described in this RFP. B. Vendor shall submit a complete list of all contracts performed in the past three (3) years that are similar in scope to this project with contact names and telephone numbers. C. Vendor shall submit a minimum of three (3) references of contracts performed that are similar in scope to this project with contact names and telephone numbers. D. Vendor includes a technical liaison that has a minimum of three (3) years experience in performing the work described in this RFP. E. Submission of separate and sealed proposal. F. Submission of required statements and forms. Town of North Andover RFP 5/2/2011 Page 6 of 22 High School Language Lab 9. Comparative Evaluation Criteria All proposals meeting the minimum criteria/qualifications will then be evaluated based upon the specific comparative evaluation criteria. The following point schedule will be utilized: Highly advantageous 5 points Response excels on the specific criterion Advantageous 3 points Response meets evaluation standard for the criterion Least Advantageous 1 point Response does not fully meet the criterion or leaves a question or issue not fully addressed Does Not Meet 0 points * Does not address the criterion * Proposal is automatically eliminated from further consideration if "0 points" is received in any category. A. Vendor's experience working on similar projects ♦ Vendor having experience working with five (5) or more communities/organizations similar to the work described in this RFP will be considered Highly Advantageous (5 points) ♦ Vendor having experience working with three (3) or more but less than five (5) communities/organizations similar to the work described in this RFP will be considered Advantageous (3 points) ♦ Vendor having experience working with one (1) or more but less than three (3) communities/organizations similar to the work described in this RFP will be considered Least Advantageous (1 point) ♦ Vendor having no experience working with communities/organizations similar to the work described in this RFP will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) B. Vendor's understanding of the Language Lab requirements ♦ Vendor has successfully administered five (5) or more projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Highly Advantageous (5 points) ♦ Vendor has administered three (3) or more but less than five (5) projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Advantageous (3 points) ♦ Vendor has administered one (1) or more but less than three (3) projects involving High School Language Lab implementations and demonstrates clear solution to scope of work desired will be considered Least Advantageous (1 point) Town of North Andover RFP 5/2/2011 Page 7 of 22 High School Language Lab Vendor has administered zero (0) projects involving High School Language Labs OR does not provide a clear solution to the scope of work desired will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) C. Assigned Technical Liaison's years of experience ♦ Assigned Technical Liaison having a minimum of five (5) years experience in performing the work described in this RFP will be considered Highly Advantageous (5 points) ♦ Assigned Technical Liaison having three (3) or more but less than five (5) years experience in performing the work described in this RFP will be considered Advantageous (3 points) ♦ Assigned Technical Liaison having one (1) or more but less than three (3) years experience in performing the work described in this RFP will be considered Least Advantageous (1 point) ♦ Assigned Technical Liaison has less than one year experience in performing the work described in this RFP will be considered as Does Not Meet minimum requirements (0 points and elimination from further consideration) 10. Timeline The successful bidder will be expected to commence activities immediately upon award of the contract. Completion date should be on or before July 3, 2011. The successful bidder is expected to meet with High School Administration and/or the Director of Information Technology when needed to discuss and/or provide an update as to the activity. 11. Method for Award The contract will be awarded to the responsible and responsive vendor submitting the most advantageous proposal taking into consideration all evaluation criteria as well as price. Town of North Andover RFP 5/2/2011 Page 8 of 22 High School Language Lab Town of North Andover CONTRACT DATE: 5-26-11 This Contract is entered into on, or as of, this date by and between the Town of North Andover (the "Town'), and Contractor: _ CHESTER TECHNICAL SERVICES, TNC. Address: 10 WHTTE WOOD LANE NORTH BRANFORD, CT 06171 Telephone Number: _ 203-315-1496 Fax Number: -203-315-5536 1. This is a Contract for the procurement of the following: HIGH SCHOOL LANGUAGE LAB 2. The Contract price to be paid to the Contractor by the Town of North Andover is: $57, 000.00 3. Payment will be made as follows: 4. Definitions: 4.1 Acceptance: All Contracts require proper acceptance of the described goods or services by the Town of North Andover. Proper acceptance shall be understood to include inspection of goods and certification of acceptable performance for services by authorized representatives of the Town to insure that the goods or services are complete and are as specified in the Contract. Town of North Andover RFP 5/2/2011 Page 9 of 22 High School Language Lab 4.2 Contract Documents: All documents relative to the Contract including (where used) Instructions to Bidders, Proposal Form, General Conditions, Supplementary General Conditions, General Specifications, Other Specifications included in Project Manual, Drawings, and all Addenda issued during the bidding period. The Contract documents are complementary, and what is called for by any one shall be as binding as if called for by all. The intention of the document is to include all labor and materials, equipment and transportation necessary for the proper performance of the Contract. 4.3 The Contractor: The "other party' to any Contract with the Town. This term shall (as the sense and particular Contract so require) include Vendor, Contractor, Engineer, or other label used to identify the other party in the particular Contract. Use of the term "Contractor" shall be understood to refer to any other such label used. 4.4 Date of Substantial Performance: The date when the work is sufficiently complete, the services are performed, or the goods delivered, in accordance with Contract documents, as modified by approved Amendments and Change Orders. 4.5 Goods: Goods, Supplies or Materials. 4.6 Subcontractor: Those having a direct Contract with the Contractor. The term includes one who furnished material worked to a special design according to the Drawings or Specifications of this work, but does not include one who merely furnishes material not so worked. 4.7 Work: The services or materials contracted for, or both. 5. Term of Contract and Time for Performance: This Contract shall be fully performed by the Contractor in accordance with the provisions of the Contract Documents on or before July 31, 2011, unless extended pursuant to a provision for extension contained in the Contract documents at the sole discretion of the Town, and not subject to assent by the Contractor, and subject to the availability and appropriation of funds as certified by the Town Accountant. The time limits stated in the Contract documents are of the essence of the Contract. 6. Subject to Appropriation: Notwithstanding anything in the Contract documents to the contrary, any and all payments which the Town is required to make under this Contract shall be subject to appropriation or other availability of funds as certified by the Town Accountant. In the absence of appropriation, this Contract shall be immediately terminated without liability for damages, penalties or other charges. Town of North Andover RFP 5/2/2011 Page 10 of 22 High School Language Lab 7. Permits and Approvals: Permits, Licenses, Approvals and all other legal or administrative prerequisites to its performance of the Contract shall be secured and paid for by the Contractor. 8. Termination and Default: 8.1 Without Cause. The Town may terminate this Contract on seven (7) calendar days notice when in the best interests of the Town by providing notice to the Contractor, which shall be in writing and shall be deemed delivered and received when given in person to the Contractor, or when received by fax, express mail, certified mail return receipt requested, regular mail postage prepaid or delivered by any other appropriate method evidencing actual receipt by the Contractor. Upon termination without cause, Contractor will be paid for services rendered to the date of termination. 8.2 For Cause. If the Contractor is determined by the Town to be in default of any term or condition of this Contract, the Town may terminate this Contract on seven (7) days notice by providing notice to the Contractor, which shall be in writing and shall be deemed delivered and received when given in person to the Contractor, or when received by fax, express mail, certified mail return receipt requested, regular mail postage prepaid or delivered by any other appropriate method evidencing actual receipt by the Contractor. 8.3 Default. The following shall constitute events of a default under the Contract: 1) any material misrepresentation made by the Contractor to the Town; 2) any failure to perform any of its obligations under this Contract including, but not limited to the following: (i) failure to commence performance of this Contract at the time specified in this Contract due to a reason or circumstance within the Contractor's reasonable control, (ii) failure to perform this Contract with sufficient personnel and equipment or with sufficient material to ensure the completion of this Contract within the specified time due to a reason or circumstance within the Contractor's reasonable control, (iii) failure to perform this Contract in a manner reasonably satisfactory to the Town, (iv) failure to promptly re -perform within a reasonable time the services that were rejected by the Town as unsatisfactory, or erroneous, (v) discontinuance of the services for reasons not beyond the Contractor's reasonable control, (vi) failure to comply with a material term of this Contract, including, but not limited to, the provision of insurance and non-discrimination, (vii) any other acts specifically and expressly stated in this Contract as constituting a basis for termination of this Contact, and (viii) failure to comply with any and all requirements of state law and/or regulations, and Town bylaw and/or regulations. 9. The Contractor's Breach and the Town's Remedies: Failure of the Contractor to comply with any of the terms or conditions of this Contract shall be deemed a material breach of this Contract, and the Town of North Andover shall Town of North Andover RFP 5/2/2011 Page 11 of 22 High School Language Lab have all the rights and remedies provided in the Contract documents, the right to cancel, terminate, or suspend the Contract in whole or in part, the right to maintain any and all actions at law or in equity or other proceedings with respect to a breach of this Contract, including damages and specific performance, and the right to select among the remedies available to it by all of the above. From any sums due to the Contractor for services, the Town may keep the whole or any part of the amount for expenses, losses and damages incurred by the Town as a consequence of procuring services as a result of any failure, omission or mistake of the Contractor in providing services as provided in this Contract. 10. Statutory mpliance: 10.1 This Contract will be construed and governed by the provisions of applicable federal, state and local laws and regulations; and wherever any provision of the Contract or Contract documents shall conflict with any provision or requirement of federal, state or local law or regulation, then the provisions of law and regulation shall control. Where applicable to the Contract, the provisions of the General Laws are incorporated by reference into this Contract, including, but not limited to, the following: General Laws Chapter 30B — Procurement of Goods and Services. General Laws Chapter 30, Sec. 39, et seq: - Public Works Contracts. General Laws Chapter 149, Section 44A, et seq: Public Buildings Contracts. 10.2 Wherever applicable law mandates the inclusion of any tern and provision into a municipal contract, this Section shall be understood to import such term or provision into this Contract. To whatever extent any provision of this Contract shall be inconsistent with any law or regulation limiting the power or liability of cities and towns, such law or regulation shall control. 10.3 The Contractor shall give all notices and comply with all laws and regulations bearing on the performance of the Contract. If the Contractor performs the Contract in violation of any applicable law or regulation, the Contractor shall bear all costs arising therefrom. 10.4 The Contractor shall keep itself fully informed of all existing and future State and National Laws and Municipal By-laws and Regulations and of all orders and decrees of any bodies or tribunals having jurisdiction in any manner affecting those engaged or employed in the work, of the materials used in the work or in any way affecting the conduct of the work. If any discrepancy or inconsistency is discovered in the Drawings, Specifications or Contract for this work in violation of any such law, by-law, regulation, order or decree, it shall forthwith report the same in writing to the Town. It shall, at all times, itself observe and comply with all such existing and future laws, by-laws, regulations, orders and decrees; and shall Town of North Andover RFP 5/2/2011 Page 12 of 22 High School Language Lab protect and indemnify the Town of North Andover, and its duly appointed agents against any claim or liability arising from or based on any violation whether by him or its agents, employees or subcontractors of any such law, by-law, regulation or decree. 11. Conflict of Interest: Both the Town and the Contractor acknowledge the provisions of the State Conflict of Interest Law (General Laws Chapter 268A), and this Contract expressly prohibits any activity which shall constitute a violation of that law. The Contractor shall be deemed to have investigated the application of M.G.L. c. 268A to the performance of this Contract; and by executing the Contract documents the Contractor certifies to the Town that neither it or its agents, employees, or subcontractors are thereby in violation of General Laws Chapter 268A. 12. Certification of Tax Compliance This Contract must include a certification of tax compliance by the Contractor, as required by General Laws Chapter 62C, Section 49A (Requirement of Tax Compliance by All Contractors Providing Goods, Services, or Real Estate Space to the Commonwealth or Subdivision). 13. Discrimination The Contractor will carry out the obligations of this Contract in full compliance with all of the requirements imposed by or pursuant to General Laws Chapter 151B (Law Against Discrimination) and any executive orders, rules, regulations, and requirements of the Commonwealth of Massachusetts as they may from time to time be amended. 14. Assi ng meet: Assignment of this Contract is prohibited, unless and only to the extent that assignment is provided for expressly in the Contract documents. 15. Condition of Enforceability Against the Town: This Contract is only binding upon, and enforceable against, the Town if: (1) the Contract is signed by the Town Manager or its designee; and (2) endorsed with approval by the Town Accountant as to appropriation or availability of funds; and (3) endorsed with approval by the Town Counsel as to form. 16. Corporate Contractor: If the Contractor is a corporation, it shall endorse upon this Contract (or attach hereto) its Clerk's Certificate certifying the corporate capacity and authority of the party signing this Contract for the corporation. Such certificate shall be accompanied by a letter or other Town of North Andover RFP 5/2/2011 Page 13 of 22 High School Language Lab instrument stating that such authority continues in full force and effect as of the date the Contract is executed by the Contractor. This Contract shall not be enforceable against the Town of North Andover unless and until the Contractor complies with this section. The Contractor, if a foreign corporation, shall comply with the provisions of the General Laws, Chapter 181, Sections 3 and 5, and any Acts and Amendments thereof, and in addition thereto, relating to the appointment of the Commissioner of Corporations as its attorney, shall file with the Commissioner of Corporations a Power of Attorney and duly authenticated copies of its Charter or Certificate of Incorporation; and said Contractor shall comply with all the laws of the Commonwealth. 17. Liability of Public Officials: To the full extent permitted by law, no official, employee, agent or representative of the Town of North Andover shall be individually or personally liable on any obligation of the Town under this Contract. 18. Indemnification: The Contractor shall indemnify, defend and save harmless the Town, the Town's officers, agents and employees, from and against any and all damages, liabilities, actions, suits, proceedings, claims, demands, losses, costs, expenses, recoveries and judgments of every nature and description (including reasonable attorneys' fees) that may arise in whole or in part out of or in connection with the work being performed or to be performed, or out of any act or omission by the Contractor, its employees, agents, subcontractors, material men, and anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, regardless of whether or not it is caused in part by any party indemnified hereunder. The Contractor further agrees to reimburse the Town for damage to its property caused by the Contractor, its employees, agents, subcontractors or material men, and anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, including damages caused by his, its or their use of faulty, defective, or unsuitable material or equipment, unless the damage is caused by the Town's gross negligence or willful misconduct. The existence of insurance shall in no way limit the scope of the Contractor's indemnification under this contract. 19. Workers Compensation Insurance: The Contractor shall provide by insurance for the payment of compensation and the furnishing of other benefits under Chapter 152 of the General Laws of Massachusetts (The Worker's Compensation Act) to all employees of the Contractor who are subject to the provisions of Chapter 152 of the General Laws of Massachusetts. Failure to provide and continue in force such insurance during the period of this Contract shall be deemed a material breach of this Contract, shall operate as an immediate termination thereof, and Contractor shall indemnify the Town for all losses, claims, and actions resulting from the failure to provide the insurance required by this Article. Town of North Andover RFP 5/2/2011 Page 14 of 22 High School Language Lab The Contractor shall furnish to the Town evidence of such insurance prior to the execution of this Contract before the same shall be binding on the parties thereto, except if specifically waived by the Town. 20. Documents, Materials, Etc. Any materials, reports, information, data, etc. given to or prepared or assembled by the Contractor under this Contract are to be kept confidential and shall not be made available to any individual or organization by the Contractor (except agents, servants, or employees of the Contractor) without the prior written approval of the Town, except as otherwise required by law. The Contractor shall comply with the provisions Chapter 66A of the General Laws of Massachusetts as it relates to public documents, and all other state and federal laws and regulations relating to confidentiality, security, privacy and use of confidential data. Any materials produced in whole or in part under this Contract shall not be subject to copyright, except by the Town, in the United States or any other country. The Town shall have unrestricted authority to, without payment of any royalty, commission, or additional fee of any type or nature, publicly disclose, reproduce, distribute and otherwise use, and authorize others to use, in whole orin part, any reports, data or other materials prepared under this Contract. All data, reports, programs, software, equipment, furnishings, and any other documentation or product .paid .for by the Town shall vest in the Town at the termination of this Contract. The Contractor shall at all times, during or after termination of this Contract, obtain the prior written approval of the Town before making any statement bearing on the work performed or data collected under this Contract to the press or issues any material for publication through any medium. 21. Audit, Inspection and Recordkeeping At any time during normal business hours, and as often as the Town may deem it reasonably necessary, there shall be available in the office of the Contractor for the purpose of audit, examination, and/or to make excerpts or transcript all records, contracts, invoices, materials, payrolls, records of personnel, conditions of employment and other data relating to all matters covered by this Agreement. 22. Payment The Town agrees to make all reasonable efforts to pay to the Contractor the sum set forth in the Contractor's bid or proposal within thirty (30) days of receipt of an invoice detailing the work completed and acceptance from the Town of the work completed. Town of North Andover RFP 5/2/2011 Page 15 of 22 High School Language Lab 23. Waiver and Amendment Amendments, or waivers of any additional term, condition, covenant, duty or obligation contained in this Contract may be made only by written amendment executed by all signatories to the original Agreement, prior to the effective date of the amendment. To the extent allowed by law, any conditions, duties, and obligations contained in this Contract may be waived only by written Agreement by both parties. Forbearance or indulgence in any form or manner by a party shall not be construed as a waiver, nor in any manner limit the legal or equitable remedies available to that party. No waiver by either party of any default or breach shall constitute a waiver of any subsequent default or breach of a similar or different matter. 24. Forum and Choice of Law This Contract and any performance herein shall be governed by and be construed in accordance with the laws of the Commonwealth. Any and all proceedings or actions relating to subject matter herein shall be brought and maintained in the courts of the Commonwealth or the federal district court sitting in the Commonwealth, which shall have exclusive jurisdiction thereof. This paragraph shall not be construed to limit any other legal rights of the parties. 25. Notices Any notice permitted or required under the provisions of this Contract to be given or served by either of the parties hereto upon the other party hereto shall be in writing and signed in the name or on the behalf of the party giving or serving the same. Notice shall be deemed to have been received at the time of actual service or three (3) business days after the date of a certified or registered mailing properly addressed. Notice to the Contractor shall be deemed sufficient if sent to the address set forth in the Contract and to the Town of North Andover by being sent to the Town Manager, Town Hall, 120 Main Street, North Andover, Massachusetts 01845. 26. Binding on Successors: This Contract shall be binding upon the Contractor, its assigns, transferees, and/or successors in interest (and where not corporate, the heirs and estate of the Contractor). 27. Complete Contract: This instrument, together with its endorsed supplements, and the other components of the contract documents, constitutes the entire contract between the parties, with no agreements other than those incorporated herein. Town of North Andover RFP 5/2/2011 Page 16 of 22 High School Language Lab 28. Supplemental Conditions: The foregoing provisions apply to all contracts to which the Town of North Andover shall be a party. One of the following "Supplements" must be "checked" as applicable to this Contract, shall be attached hereto, and shall in any event apply as the nature of the Contract requires. The Supplement contains additional terms governing the Contract: [ ] GOODS SUPPLEMENT "G" - Applicable to Contracts for the procurement of Goods (governed by the provisions of General Laws Chapter 30B) [ X ] SERVICES SUPPLEMENT "S" - Applicable to Contracts for the procurement of Services (governed by the provisions of General Laws Chapter 3013) [ ] CONSTRUCTION SUPPLEMENT "C" - Applicable to Contracts for Construction Town of North Andover RFP 5/2/2011 Page 17 of 22 High School Language Lab IN WITNESS WHEREOF the parties have hereto and to two other identical instruments set forth their hands the day and year first above written. THE SCHOOL DEPARTMENT Division/Department Head Contract Manager School Superintendent APPROVED AS TO FORINT: Town Counsel Date THE CONTRACTOR CHESTER TECHNICAL SERVICES. TNC. Company Name R 5-26-11 4Siture Date Date DOUGLAS RICE — PRESTDENT Print Name & Title CERTIFICATION AS TO AVAILABILITY OF FUNDS: Town Accountant Town of North Andover RFP 5/2/2011 High School Language Lab Date Page 18 of 22 SUPPLEMENT "S" This form supplements the general provisions of the Contract between the Town of North Andover, and CHESTER TECHNTCAL SERVICES, TN�vihich Contract is a contract for the procurement of services. "Services" shall mean furnishing of labor, time, or effort by the Contractor. This term shall not include employment agreements, collective bargaining agreements, or grant agreements. Change Orders: Change orders for contracts subject to Massachusetts General laws Chapter 30B may not increase the quantity of services by more than twenty-five (25%) per cent, in compliance with General Laws Chapter 30B, §13. Minimum Wage/Prevailing Wage; The Contractor will carry out the obligations of this Contract in full compliance with all of the requirements imposed by or pursuant to General Laws Chapter 151, §1, et seq. (Minimum Wage Law) and any executive orders, rules, regulations, and requirements of the Commonwealth of Massachusetts as they may from time to time be amended. The Contractor will at all times comply with the wage rates as determined by the Commissioner of the Department of Labor and Industries, under the provisions of General Laws Chapter 149, 26 to 27D (Prevailing Wage), as shall be in force and as amended. Insurance: The Contractor shal l obtain and maintain the following insurance: 5.1 Workers Compensation Insurance of the scope and amount required by the laws of the Commonwealth of Massachusetts. 5.2.1 Broad Form Commercial General Liability coverage with limits of at least $1 Million per occurrence and $3 Million aggregate, and which shall cover bodily injury, death, or property damage arising out of the work. 5.3 Automobile Liability Coverage, including coverage for owned, hired, or borrowed vehicles with limits of at least $1 Million per person, and $1 Million per accident. 5.4 The intent of the Specifications regarding insurance is to specify minimum coverage and minimum limits of liability acceptable under the Contract. However, it shall be the Contractor's responsibility to purchase and maintain insurance of such character and in such amounts as will adequately protect it and the Town from and against all claims, damages, losses and expenses resulting from exposure to any casualty liability in the performance of the work. 5.5 All required insurance shall be certified by a duly authorized representative of the insurers on the "MIIA" or "ACORD" Certificate of Insurance form incorporated into and made a part of this agreement. Properly executed certificates signifying adequate Town of North Andover RFP 5/2/2011 Page 19 of 22 High School Language Lab coverage in effect for the duration of the contract with renewal certificates issued not less than 30 days prior to expiration of a policy period, must be submitted to the Town prior to commencement of this Agreement. 5.6 The Town shall be named as an additional insured on the above referenced liability policies, and the Contractor's insurance shall be the primary coverage. The cost of such insurance, including required endorsements or amendments, shall be the sole responsibility of the Contractor. 6. Indemnification: The Contractor shall indemnify, defend and save harmless the Town, its officers, agents and employees from and against any and all damages, liabilities, actions, suits, proceedings, claims, demands, losses, costs, expenses, recoveries and judgments of every nature and description (including reasonable attorneys' fees) brought or recovered against them that may arise in whole or in part out of or in connection with the work being performed or to be performed, or out of any act or omission by the Contractor, its employees, agents, subcontractors, material men, and anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, regardless of whether or not it is caused in part by any party indemnified hereunder. The Contractor further agrees to reimburse the Town for damage to its property caused by Contractor, its employees, agents, subcontractors or material men, and anyone directly or indirectly or indirectly employed by any of them or anyone for whose acts any of them may be liable, including damages caused by his, its or their use of faulty, defective or unsuitable material or equipment, unless the damage is caused by the Town's gross negligence or willful misconduct. The existence of insurance shall in no way limit the scope of this indemnification. APPROVED AS TO FORM ONLY: TOWN OF NORTH ANDOVER Town Counsel I CERTIFY THAT FUNDS ARE AVAILABLE IN ACCOUNT No Town Accountant Date: Town of North Andover RFP 5/2/2011 High School Language Lab School Superintendent Department/Division Head THE CONTRACTOR: CHESTER TECHNICAL SERVICES, TNC. Page 20 of 22 CERTIFICATIONS CERTIFICATE OF NON -COLLUSION The undersigned certifies under penalties of perjury that this bid or proposal has been made and submitted in good faith and without collusion or fraud with any other person. As used in this certification, the word "person" shall mean natural person, business, partnership, corporation, committee, union, club or other organization, entity, or group of individuals. Signature Date 5-26-11 DOUGLAS RICE — PRESIDENT Print Name & Title CHFSTFR TF(;HN,T(1,AT, Tr.FS �TYC . Company Name CERTIFICATE OF TAX COMPLIANCE Pursuant to Chapter 62C of the Massachusetts General Laws, Section 49A (b), I DOUGLAS RICE ,authorized signatory for CHESTER TFCHNTCAT, ,SERjTTrF,S, INC. Nance of individual Name of contractor do hereby certify under the pains and penalties of perjury that said contractor has complied with all laws of the Commonwealth of Massachusetts, and the Town of North Andover, relating to taxes, permit or other fees, reporting of employees and contractors, and withholding and remitting child support. Signature Town of North Andover RFP 5/2/2011 High School Language Lab 5-26-11 Date Page 21 of 22 CERTIFICATE OF VOTE At a duly authorized meeting the Board of Directors of the CORPORATION held on 5-26-11 it was VOTED, THAT DOUGLAS F. RICE PRESIDENT (Name) (Officer) CHESTER TECHNICAL SERVICES, of TNC- be and hereby is authorized to execute contracts and bonds in the name and on behalf of said CORPORATTON , and affix its corporate seal hereto; and such execution of any contract or oblHSTERi TECHN CX >° TER TECHNICAL SERVTW, TNC. its behalf by such officer under seal of SERVICES, TNC. , shali be valid and binding. upon CHESTER TECHNICAL SERVTCES, TNC I hereby certify that I am the clerk of the above named CORPORATTON . and that DOUGLAS F. RICE is the duly elected officer as above of said CORPORATTON , and that the above vote has not been amended or rescinded and remains in full force and effect as the date of 5-26-11 (Date) Town of North Andover RFP 5/2/2011 Pacre 22 of 22 Hiah School Laneuave Lab I- CHESTER TECHNICAL SERVICES, INC. 10 WHITE WOOD LANE, NORTH BRANFORD, CONNECTICUT 06471 203 315-1496 FAX 203 315-5536 800 342-5285 North Andover Public Schools RFP 5/2/2011 High School Language Lab This RFP is from Chester Technical Services, Inc. CTS, Inc. has been in the language lab business as a Connecticut Corporation since 1974. We installed the two Sony Virtuoso Major/Soloist labs in 2003 with an additional upgrade in July of 2007. There are two 28 position language labs installed at the high school in rooms 2055 and 1069. The Sony Virtuoso Major/Soloist software creating an all digital language lab is considered the best digital language lab software available throughout the US, Europe, Middle East, Australia, New Zealand and Hong Kong. i have included recent 2010/2011 lab installs and contracts attached. CTS, Inc. has a customer base from Virginia through New England of over 250 of these systems installed since 2003 when the software was first introduced. The US Department of State went out to RFP in 2003 and tested the Major/Soloist system against all competitors in the US and selected CTS, Inc. and the Sony Virtuoso Major/Soloist lab. We have 8 systems installed at the Foreign Service Institute in Arlington, VA where US diplomats are trained. The DOD US Army tested the Virtuoso Major/Soloist system against all US competitors for 6 months and selected the system for their foreign bases. We have delivered over 120 systems to the US Army since 2004. SANS, Inc., a US group purchased the Sony Language lab line in 2004. SANS, Inc. is a group of programmers and marketing/sales personnel with ties back to Sony. SANS, Inc. is a US company with offices in Connecticut and New Jersey. The Virtuoso Major/Soloist software suite is the only US all digital language lab product developed and supported in the US. Since the installation in 2003, CTS has been involved with the attempt to keep the two labs running, at times providing service at no charge. The first 3 or 4 years the PC's, networks and server support was from a company outside of the North Andover School District. We attempted to work with them during the one year warranty period requesting network and PC • CHESTER TECHNICAL SERVICES, INC. 10 WHITE WOOD LANE, NORTH BRANFORD, CONNECTICUT 06471 203 315-1496 FAX 203 315-5536 800 342-5285 RAM upgrades to no avail. Since they left IT support and knowledge of the proper setup of the PC's, switches and antivirus software for the proper operation of the Virtuoso/Soloist software has been minimal. We know what is required to get this software running and properly supported. We are presenting a proposal based on keeping the current software you have paid for and own. It will require the following: 1. Upgrade the student HP d530 CMT PC's RAM from 256M to 2G. These machines have been too slow to logon and operate the XP software and Soloist. Basic logon has been slow to start. 2. Replace the teacher Virtuoso PC with anew HP Z400 3.06 Quad Core processor 16GB Ram PC with a 3 year warranty from HP. 3. Setup the SANS Software Upgrade Plan and provide the plan for 2011/2012, 2012/2013; and 2013/2014. 4. Provide CTS service support for 3 years. We would like to identify a North Andover Public School IT person to work with us when we are on these service calls to have a person onsite to better explain problems and work with us remotely to fix a problem via remote assistance. This is a free service from CTS. 5. Replace all 58 headsets with the proper language lab headset, SHS -100, that we supply with all labs today to the high school/middle school students. The current SHS -70 headsets at the school are laptop individual user headsets that were sold to North Andover because of a limited budget. The limited durability of this headset at a high school setting was explained before sale. Sixty headsets to be delivered (2 spares). 6. Training to make sure the teachers are properly trained on the use of the new Virtuoso/Soloist software. I have discussed a training program for 3 years with Sandy Hayward of Language Lab Training and Resource, Inc. Sandy's company is contracted by SANS, Inc. to provide annual webinar on line training (free of charge) to schools throughout the US. Sandy's company is also contracted by SANS, Inc. to provide 2 day summer workshops in August throughout the US. I have discussed with Sandy that I R CHESTER TECHNICAL SERVICES, INC. 10 WHITE WOOD LANE, NORTH BRANFORD, CONNECTICUT 06471 203 315-1496 FAX 203 315-5536 800 342-5285 want to schedule a day in the Fall and a day in the Spring workshop for each of the 3 years. She has provided this service for CTS throughout our area of coverage most notably at Roslyn Public Schools in Roslyn, New York, (Long Island). Contact information can be provided if required. Sandy will work out the details of the training with Artha Gerland and the language facility. 7. If selected, we propose to come to the site for 2 days in June/July (after school closes) and install the new RAM, teacher PC, new headsets, upgrade the software and setup and test the system. BECAUSE THE SUCCESS OF THE PROPOSAL REQUIRES TRAINING TO ALLOW TEACHERS TO USE BOTH LABS AND BOTH LABS TO RUN THE SAME VERSION OF SOFTWARE, WE PROPOSE TO DO THE UPDATES/UPGRADES TO BOTH LABS IN ROOMS 2055 AND 1069. NOTE: We will require that all 56 student HPd530CMT student PC's be operational. These PC's must be set up and connected to the student network. CTS will install all new RAM and image the student PC's from one machine. CHESTER TECHNICAL SERVICES, INC. 10 WHITE WOOD LANE, NORTH BRANFORD, CONNECTICUT 06471 REFERENCES 1. Hingham High School Judy Reilly 17 Union Street Hingham, MA 02043-2922 (781) 741-1560 Virtuoso Major System 2. Glastonbury High School Rita Oleksak 330 Hubbard St Glastonbury, CT 06033 (860)652-7200 Virtuoso Major System 3. Lynnfield High School Rachelle Meredith 275 Essex Street Lynnfield, MA 01940-1276 (781) 334-5820 Virtuoso Major System 4. Acton Boxborough High School Claire Dix 36 Charter Road Acton, MA 01720 (978) 264-4700 Virtuoso Minor System 203 315-1496 FAX 203 315-5536 800 342-5285 5. Canton High School Karen Augenstern 900 Washington Street Canton, MA 02021 (781) 821-5050 Virtuoso Major System BROCHURE Sony Virtuoso" Interactive language learning Suite Digital language lab Technology Improve How Your Students learn a Second language ■ Maximize Time to develop core language skills - Listening, Speaking, Reading, and Writing. ■ Incorporate Culture through guided, web - based explorations to connect, understand and develop insight into the roots of the language and the people. ■ Easily Pair or Group Students for collaborative projects that stimulate thinking and interpersonal communication. ■ Practice and Instill Confidence in students for successful exams with listening and speaking components; APO and IB tests for example. ■ Create Lessons that meaningfully incorporate audio, video, pictures, text, and web resources. ■ Guide Students and keep them focused using screen, audio, and video monitoring tools. ■ Enable Differentiated Learning activities considering the uniqueness of individual learners. ■ Engage Today's Digital Learners with digital language lab technology incorporated within a smart curriculum that encourages interactivity, multi -modal learning, and self/peer review. Software Q TTT)" Tr -NO And Vit 11 i v �%�0 Network Instructional Control Software Solutions Exclusive Licensor of Sony Language Learning Software Language learning in a Digital World The Sony Virtuoso- and Soloist® Language Learning software suite is a contemporary language lab that addresses the way today's students, "digital natives" learn and are engaged. This fully digital technology adapts to many teaching and learning styles. Language teachers easily communicate, collaborate, and guide students within a multi- modal learning platform with tools to develop interpersonal listening and speaking skills and broaden student experiences. Purposeful Technology The Sony Virtuoso software integrates easily within a school's technology framework, requiring no additional software or hardware other than SANS headsets to maximize sound quality. Whether in a multi-purpose technology lab or in a dedicated language lab space. Our technology is designed specifically for robust use of audio, video, text, html and other digital files. The need for quick and easy, uninterrupted access to content for language learning has always been at the forefront of our U.S. based software development. Our technology is scalable and is continually enhanced to align with global technology changes. Visit us at www.sansinc.com or contact us by email: sales@sansinc.com Scalable Technology with Flexibility to Change as Your Needs Change The Sony Virtuoso suite is scalable giving you the level and type of functionality that you need today with the ability to modify or enhance your system as the needs of your language program change or grows. Offered in graduated modules with varying levels of sophistication and functionality, each module is upgradeable to any of the levels above it. At all levels, our software provides audio communication tools including monitor (listen to) and intercom (talk to a student) and all call (address the entire class). Virtuoso Major represents the pinnacle in digital technology for language learning. It offers students so many options for learning with other students and independently, and provides optimum flexibility for the language teacher to guide students and share their expertise and knowledge. Flexibility in class organization and ways to group or pair students provides a real opportunity for collaboration. Text chat and text notes, as well as annotation using the built-in whiteboard further enhance the shared learning experience. Oral Skill Development and Testing Virtuoso APT, our most basic suite, is optimized for speaking practice and all purpose oral testing with instructor control. The simple, teacher controlled, APT Digital Comparative Recorder is designed specifically for basic recording and saving student responses. Simple Control and Collaboration Virtuoso Apprentice takes the next step in functionality. At this level, Sony Soloist Digital Comparative Recorder is used for student recordings. There are additional instructional control features and students now have the ability to work together in pairs. fle)able Learning Virtuoso Minor adds even more flexibility to the interaction between students and teachers and provides additional classroom control to monitor and coach students as they work together or study independently. To maximize space and time, multiple classes may be taught simultaneously with students logging in to their assigned class. Class configuration preferences may be preset to more efficiently use class time. Instructional control is optimized to help teachers work with their students most effectively. Teachers may launch files and programs for students; share keyboard and mouse; as well as monitor, and model student work as an example for the class. With a built-in internet browser, specific websites can be selected to keep students on task or allow flexibility for independent web exploration. Visual Language Learning Virtuoso ASL has been designed specifically for American Sign Language and Interpreter Training Programs. Working with digital video and audio files, students can access assignments, record their signing or voicing, and save their work on a local area network or portable storage device. The student's recording, as well as the original stimulus, is readily available for student review or instructor assessment. Sharing Resources and Knowledge Virtuoso DE enables an instructor at one physical location to conduct a class in their Sony Virtuoso digital language lab as well as connect to, control and interact with students in a Sony Virtuoso lab at a separate location. Optimize and share teaching resources to expand your language program offering across a campus, district, or anywhere! Integrated and Interactive Instructor and Student Components The Sony Virtuoso'" Instructional Control Software is the teacher's interface and control panel. The classroom layout and students are graphically represented. Intuitive on-screen instructor controls 0 make it easy to manage class activity and work with students as a whole class, in pairs or groups, or individually. Gni ffi riri�l p The Sony Soloist® Digital PC Comparative Recorder is the student digital recorder and media player. Although primarily used by students, the Soloist software includes a background toolset for teachers to create lesson materials with audio, video, images, text, and web based content. Teaching Tools that are Easy to Use All of the key functions are readily accessible on-screen so that the teacher's focus remains on teaching, while the Sony Virtuoso software easily delivers the content, enables interactivity, and provides classroom control. Each student is visually represented. Teacher/Student Voice Select students to work together or independently. Open a web browser, manage files for students, share keyboard and mouse and more. Monitor and model student screens. Control student recorders for guided activities; Open and close files for students; set bookmarks; collect work for evaluation and assessment. Even More Flexibility Every school and language program has different needs. With this in mind, we continue to add more ways to use the Sony Virtuoso digital language lab software. Teaching Multiple Classes ■ Multi -teacher option enables any number of teachers to conduct classes simultaneously maximizing use of the digital language lab. A good option when teaching smaller multi-level classes. Using Your library of Resources ■ While digital content is widely used, many schools have a library of analog audio/video materials with relevant content. We provide an option to easily use these materials in a digital language lab environment. Smart Technology Maximizing IT Assets The Sony Virtuoso instructional suite for language learning uses smart technology to maximize sound quality, network resources, and overall system performance. ■ Connects directly to your local area network without ■ Hundreds of administrator selectable feature choices. any proprietary hardware. ■ Design, Development, and Support in the United ■ Installs easily in a general computer lab or dedicated States with continued feature and technology updates. language lab space. ■ SANS headsets tested for superior sound and system ■ Integrated VOIP technology for excellent sound quality. compatability. ■ SANS and Sony proprietary core technology components to maximize performance. ■ Built-in advanced system diagnostics and self - maintenance capability. ■ Continual updates for compatibility with the latest operating systems. Student PC Student PC Student PC Teacher PC Software And ®Network Solutions Exclusive Licensor of Sony Language Learning Software SANS Inc. 10 White Wood Lane North Branford, CT 06471 www.sonsinc.com I sales@sansinc.com 02010 SANS Inc. Features and specifications are subject to change without notice. All rights reserved. Reproduction in whole or in partwithout written permission is prohibited. Virtuoso and Soloist are trademarks of Sony Electronics Inc. Sony Virtuoso and Soloist software incorporate SANS and Sony technology. AP is a trademark of the College Board. IB references the International Baccalaureate Organization. virtuoso -0910 Exclusive Licensor of Sony Language Learning Software Specifications: Headphone Specifications: Frequency Response ........ 20-18,000 Hz Impedance................................32 ohms Sensitivity ..........108 +/-3dB (SP.I/1 KHz) Rated Power ............................100 mW Distortion ...................................... <0.5 Microphone Specifications: Type .......................... Electret/Condenser Directivity ............................ Unidirectional Impedance..............................680 ohms Operating Range .............. 40-18,000 Hz Sensitivity .............................. -47 +/-3dB For more information or to locate a SANS Reseller in your area please go to www.sansinc.com or email us at sales@sansinc.com. amOFTWARE NETWORK SOLUTIONS Exclusive Licensor of Sony Language Learning Software 10 White Wood Lane North Branford, CT 06471 02009 SANS Inc. AN rights reserved. SHS7001009 SHS -10a /SOFTWARE AND NETWORK SOLUTIONS Professional Headset for Language Learning In addition to providing excellent sound quality that is essential to language learning, the SANS SHS -100 headset is rugged and durable to meet the needs of active language learning centers. This SHS -100 has a flexible headband and adjustable boom making it comfortable for anyone to use. Equipped with a USB connecting cord, it's simple to connect the SHS -100 directly into each student PC through a USB port. • Stereo Headset • Electret/Condenser Mic • Durable for Frequent Use Applications • 10 Foot, Interchangeable USB or Analog Connecting Cords - Cord with USB Converter Plug for Connection to a PC USB Port without the need for an additional sound card - Cord with two 3.5mm Gold Plated and Color Coded Headphone/Mic Plugs for Connection to a Sound Card • Adjustable Headband and Mic Boom • Disposable, Sanitary Ear Pad and Microphone Covers Available Lanvuege Lab Training & Resource Inc. Supporting Users of SANS/Sony VirtuosoT""/Soloist0 Multimedia Language Learning System "if you tell me, I'll forget. If you show me, I might remember.. If you involve me, I will leers."- 041d proverb Sandy Hayward, Technology Integration Specialist with Lan guage Lab Training and Resource Inc. has many years of practical experi- ence and classroom based knowledge specific to language lab training and technology integration. Sandy brings over 20 years experience in teaching, training, creating, and supporting various education programs for children and adults. Currently Sandy conducts onsite language lab professional develop- ment training modules, new lab implementation and integration, and Inter- net based Webinar training specific to Sony VirtuosoTM/Soloist® Multime- dia Language Learning Software. Sandy provides consultation and effective training to secondary and post secondary institutions. Her on site training methods and techniques have benefited schools such as Adlai Stevenson, Lincolnshire, IL; Arlington ISD, Arlington, TX; Dillard University, New Orle- ans, LA; College of the Pacific, Stockton, CA; and Collingwood School, West Vancouver, BC to name a few. Her web based trainings have supported in- structors across the United States, Canada, and Great Brittan. During Sandy's four years at Vernon Hills High School, suburban Chicago, IL serving as their International Languages Lab Coordinator, Sandy provided leadership in technology use for the International Languages De- partment. During this time she served on the Language Lab upgrade com- mittee researching available Lab Operating Systems, and composed the find- ings reports for administration and board review. Sandy provided training and created support materials for teachers using Sony Virtuoso/ SOLOIST and SANAKO/Tandberg language lab operating systems. On a daily basis Sandy assisted teachers in developing effective lan- guage and culture lessons utilizing and integrating technology. She also trained and supported the teachers on the schools internet software. The Vernon Hills International Language Teachers have a 100% teacher pres- ence on the school's website. Within the educational community outside of Vernon Hills she implemented, coordinated, and provided leadership for the North Shore Language Lab Network. This group comprised of language lab support staff and lead teachers using varied language lab operating systems still convenes on a semi-annual basis and serves as a resource for network- ing and collaboration. Prior to providing support and leadership to Vernon Hills High School's Language Lab Sandy supported special education students on the Middle School level through modification of classroom curriculum and inte- gration technology resources. While working at Wyoming Middle School she also trained students and supported teachers using Mac. Sandy's experience also includes working for RISE Learning Solu- tions supporting the state of Ohio's distance learning program. There she worked with early childhood centers and volunteer organizations in provid- ing expertise in program support including client creation and collaboration of lesson plans and staff training around the distance learning curriculum. She also provided technical support with direct -satellite television and Inter- net technology. Client Comments The training was great! Everybody commented on your fantastic teaching skills. Thanks again for your clarity and thoroughness in the training. Napa, Califomia Excellent, I appreciated the clarity of the presenter and the careful organization that was obvious in the presentation. Nashville, TN Your teaching strategies were extremely "teacher centered" and were easy to fol- low. Teachers felt comfortable with the features taught. Lincolnshire, Illinois Sandy is VERY knowledgeable and clear in her presentation. I greatly appreciated her understanding of what the typical sce- narios can be like in the real life class- room. The technology applications were directly linked to the language acquisition activities we all need to help our students. Framingham, MA I loved everything about the two day seminar. I will use 100% of what I learned. I appreciate that Sandy left us her email for future questions and issues. Birmingham, AL For More Information Service and Training Contact: ,phone: (847) 409-9143 e-mail: sandy@languagelabtraining.com website: www.lanquagelabtraining.com • •e � ain, -&�eso ce • �o �i g e IJUJI mill.'o M u Wi m�e�d F Having instructional technology tools for language . learningis essential — effectively using those tools Y g occurs with planning, training and acquired knowledge. Support - How we can help........... Language Lab Curriculum Integration Our experience can provide focused brainstorming sessions with small groups or individuals. These sessions provide insight, know how and confidence, allowing your staff to incorporate current curricula in their new digital learning environment. On -Site Professional Development Training We offer many years of practical experience and knowledge of Sony VirtuosoTm/Soloist® Multimedia Language Learning Software and SANSSpaceTM Virtual Language Learning Environments providing you with the latest classroom based knowledge to support your specific language lab training needs and technology goals. Sample Session Options: • Multi -Media File Management • Incorporating Authentic Content Resources • Pairing, Group, and Conference Options • Multi -Media Student Assessments • Features and Functions for Classroom Management • Soloist Instructor Authoring Tools for Student Self Study • Microsoft Word & Power Point Language Lab Integration • Automated Text Prompts, Text Sub -Titles, and More • Audio Recording, Editing, and Automated Lessons • Video Digitization, Manipulation, and Management Additional Training and Service Options Available The cost for "hands on" training in your language lab is equal to send- ing three or four staff to an off site training. We provide small group, on- site training for your Language Learning Software. Let us personalize our services to meet your technology goals and staffing needs. Virtuoso and Soloist are trademarks of Sony Electronics Inc. Under Exclusive License to Sans Inc. Client Comments The length of the session and the amount of material covered were just right. That made the session very informative and productive. Fair Haven, NJ Your teaching strategies were extremely "teacher centered" and were easy to follow. Teachers felt comforta- ble with the features taught. Lincolnshire, Illinois Thanks, Sandy, for such a thorough and responsive training. The combina- tion of direct instruction and hands-on practice was excellent. I'm eager to share with my colleagues. Glastonbury, CT Thanks so much for doing such a great job presenting the material. I enjoyed learning all the different ways I could use the lab with our students. Rancho Santa Margarita, CA Perfect, just what I needed. This was a very helpful overview and I learned some new tips. Thank you so much! West Vancouver, BC For More Information Service and Training Contact: phone 847-409-9143 e-mail sandy@languagelabtraining.com website: www.languagelabtraining.com ©2011 Language Lab Training and Resource Inc. Exclusive Licensor of Sony Language Learning Software The Advantages of SANSSupport: • Keeps software current and functional to effectively meet evolving teaching methodologies, technology standards and operating systems • Makes your educational institution more competitive • Provides online software upgrades in a consistent and timely manner, limiting the time spent by your IT staff on support • Provides affordable solutions with annual plans • Protects your technology investment SANSSupport Suite of Software Products: • Virtuoso'" Instructional Control Software • Soloist® Digital PC Comparative Recorder Software • Concurrent Controller" License Management Software • Vocalist® Digital PC Comparative Recorder Software • Sentinel" Instructional Control Software For More Information For more information on SANSSupport Software Upgrade Plan, contact your local SANS Language Learning Software Reseller or e-mail us at sales@sansinc.com. 4' SOFTWARE AND NETWORK SOLUTIONS Exclusive Licensor of Sony Language Learning Software 10 White Wood Lane North Branford, CT 06471 www.sansinc.com ® 2007 SANS Inc. Virtuoso, Vocalist and Soloist are trademarks of Sony Electronics Inc. SANS products Incorporate SANS and Sony technology. SANS, Concurrent Controller, Sentinel, and SANSSupport are trademarks of SANS Inc. SANSupport 7/07 SANSSuppoifM Software Upgrade Plan SANSSupport Software Upgrade Plan for your Sony and SANS Language Learning Software is like having insurance for your technology plan, providing consistent, timely software upgrades and enhancements - and a positive return on your software investment. 000 < 0111 a y,� The continual search for the "new and improved." Software, by nature, is never a finished product; it's always in an evolutionary stage, being as effective as it can be until exceeded by the next `new and improved" generation. As a dedicated designer and developer of software for education, SANS tackles the evolutionary process head-on by continually developing, improving and expanding our software solutions to better meet educators' needs. If educational institutions are to make financially sound investments with their software purchases, then upgrades must be an integral part of that plan. With SANSSupport, schools are virtually guaranteed a positive ROI on technology purchases, because the technology will always be up to date. Teaching methodologies, as well as national, state and local standards often demand change to produce more positive educational w.. outcomes. Even universally accepted technology standards and operating system parameters frequently change. SANS keeps 6"71- one step ahead of those frequent changes by continually evolving software functionality. If educational institutions are to make financially sound investments with their software purchases, then upgrades must be an integral part of that plan. With SANSSupport, schools are virtually guaranteed a positive ROI on technology purchases, because the technology will always be up to date. CHESTER TECHNICAL SERVICES, INC. 10 WHITE WOOD LANE, NORTH BRANFORD, CONNECTICUT 06471 203 315-1496 FAX 203 315-5536 800 342-5285 Item 1: Upgrade student HP d530CMT PC's (56) from 256M to 2G of RAM Rooms 2055 & 1069 Item 2: Replace Virtuoso teacher PC's with new HP PC's Z400, 6GB RAM, 3.06 Quad -Core Processor, 500 GB HD SATA, DVD + RW SATA, Windows XP. Three year warranty from HP. Rooms 2055 & 1069. Item 3: SANS Software Upgrade Plan for years 2011/2012, 2012/2013 and 2013/2014. Rooms 2055 & 1069. Item 4: Provide CTS service calls for three years. (56) $2,500.00 (2) $3,400.00 (3 years) $22,911.57 Rooms 2055 & 1069. $5,400.00 Item 5: Replace all 58 headsets with SHS -100 headsets. (2 spares) (60) $7,500.00 Item 6: Training by Language Lab Training and Resource Inc. One Day training in the fall and one day training in the spring For years 2011/2012, 21012/2013 and 2013/2014. Training schedule to be set by Artha Gerland and Sandy Hayward. (6) $9,000.00 Item 7: CTS will come to the school after the close of the academic year And upgrade the student PC RAM, install new teacher Virtuoso PC's, Install new headsets, repair broken furniture and set up and test Both systems in rooms 2055 & 1069. $4,800.00 TOTAL: $55,511.57 H O ' � c., 0 3 oS /mom o j o r 0 Q N S CD rnCD CD < y <- L m � cn z n i