HomeMy WebLinkAbout- Complaints - 4/19/2019 I
North Andover Health Department
Community and Economic Development Division
Health Department Complaint Form
Complaint #: NA-2452-Reportlt Date: Jan 17, 2019
Location of Complaint: 16 ROYAL CREST DRIVE Type: Health Issues / Concerns
Property Owner: Phone:
Name of Complainant: Angela Healey Phone: 781-315-2372
Alvarenga
Address: 16 Royal Crest Dr apt 3 North Email: Ahealeyc@gmail.com
Andover, MA 01845
Complaint: Sent in a report back in November 2018 complex maintenance came in and took
care of it before inspector made her visit. Mold has reappeared with raised walls. Have made a
second report but have yet to be contacted and sons pediatrician stated this had to be taken
care of as any mold is not safe especially for a child. It has also spread width wise. Thank you
Date: Report Attached: Yes . No
Findings: Attempted to contact resident, left message on 3/28/19. No response has been noted
from resident.
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1
Inspector's Signature: .. ,,.. Date Inspected:
North Andover Town Hall, 120 Main Street, 'forth.Andover,MA 01845
Phone: 978.688.9540 Fax: 978.688.9542
Date Closed: Apr 17, 2019
Page 2 of 2
North Andover Health Department, 1600 Osgood Street, Building 20, Suite 2-36,
North Andover,MA 0184 Phone: 97 ,688, 540 Fax: 978.688.8476
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North Andover Health Department
Community and Economic Development Division
Health Department Complaint Form
Complaint #: NA-2397-Reportlt Date: Dec 19, 2018
Location of Complaint: 16 ROYAL CREST DRIVE Type: Health Issues / Concerns
Property Owner: Phone:
Name of Complainant: Angela Healey Phone: 781-315-2371
Address: 16 royal crest dr apt 3 North Andover Email: Ahealeyc@gmail.com
ma
Complaint: I reported prior about a mold issue but my leasing manager had it taken care of
before health inspector could evaluate. Health inspector stated to call back when another mold
issue appeared again.
Master bedroom there is mold raised areas on wall puffy areas which indicate mold. Sons doctor
stated any mold is not good and should not be living with such especially for a young child.
Date: Report Attached: Yes . No
Findings;
Inspector's Signature: Date Inspected:
North Andover Town Hall, 120 Main. Street,North Andover,MA 01845
Phone: 978.688.9540 Fax: 978.688.9542
Date Closed:
Page 2 of 2
North.Andover Health Department, 1600 Osgood Street, Building 20, Suite 2-36,
North Andover,MA 0 1845 Phone: 978,688.9540 Fax. 978.688,8476
4/17/2019 Town of North Andover Mail-North Andover Health Issues/Concerns,NA-2452-Reportlt,${rep_add)has been Submitted or Updated
!V 0R�A►, ANO,OVER
Ma sachus is Toni Wolfenden <twolfenden a@northandoverma.gov>
North Andover Health Issues 1 Concerns , NA-2452-Reportlt, $(rep_add) has been
Submitted or Updated
1 message
do—not—reply@peoplegis.com <do_not—reply a@peoplegis.com> Wed, Apr 17, 2019 at 1.55 PM
To: healthdept@northandoverma.gov
Someone has submitted or updated a service request. Please use the link below to sign in and update the status. You
may need to expand the bottom of the message to see the link if this message is part of a chain,
The current status of the request is:
Health Issues/Concerns
Angela Healey Alvarenga
781-315-2372
Ahealeyc�cz�,gmail.corn
16 Royal Crest Dr apt 3 North Andover, MA 01845
Sent in a report back in November 2018 complex maintenance came in and took care of it before inspector made her
visit. Mold has reappeared with raised walls. Have made a second report but have yet to be contacted and sons
pediatrician stated this had to be taken care of as any mold is not safe especially for a child. It has also spread width
wise. Thank you
Resolved
Attempted to contact resident, left message on 3/28/19. No response has been noted from resident.
The following record has been submitted in the form 'Town Manager- Request and Report':
req_no = 'NA-2452-Reportlt'
date =Jan 17, 2019
time= '4:36 pm'
type= 'Health Issues/Concerns'
own_nam = 'Royal Crest Drive'
prop_phone = '978-655-2746'
health_typ= 'NA'
dpw_ather= 'NA'
dpwoth_cat= "
other—top = "
summary= 'Sent in a report back in November 2018 complex maintenance came in and took care of it before inspector
made her visit. Mold has reappeared with raised walls. Have made a second report but have yet to be contacted and
sons pediatrician stated this had to be taken care of as any mold is not safe especially for a child. It has also spread
width wise.Thank you'
location = 'Address'
rep—add—name= 'ROYAL CREST DRIVE'
rep_add_num ='16'
fname = 'Angela'
Iname = 'Healey Alvarenga'
telno_1 = '781-315-2372'
email = 'Ahealeyc@a gmail.com'
address= '16 Royal Crest Dr apt 3 North Andover, MA 01845'
upload = 'Yes'
status='Resolved'
res_date =Apr 17, 2019
notes ='Attempted to contact resident, left message on 3/28/19. No response has been noted from resident.'
rel_web='www.northandoverriia.gov/Health'
rel tel = '978-688-9540'
https:llmail.google.com/mail/u/0?ik=aOc6f4e4cf&view=pt&search=all&permthid=thread-f°/43A1631084853781307873&simpl=msg-f%3Al 63108485378... 1/2
437/2019 Town,v North Andover Mai|-wonhAnduvo Health Issues/Concerns. mA-24su+epmtlt.${rep_�dd has been Submitted orUpdoteu
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ourv_email = 'Ahea|eyo@gmaA.omm'
auto_rop|y = 'VVa have received and are processing your request. You will receive status updates asthey happen.'
mapico= 'Health |,suce/CnnoernaReao|vad'
The record can be viewed at the following URL: http:/kmxmw.mnepoonlime.net/mmrthandowernma/forma/tamp8ute_ee|ect,plip?
id=828385189fjur7ip=05699&7f98b4bf13ea5b7f6fbe287868
12/20/2018 Jown of North Andover Mail-North Andover Hearth Issues/Concerns, NA-2397-Reportlt,$frep add}has been Submitted or Updated
N(3R COVER
Massaclrus l ,r Toni Wolfenden <twolfenden@northandoverma.gov>
,
North Andover Health Issues 1 Concerns , NA-2397-Reportlt, $(rep add) has been
Submitted or Updated
1 message
do not reply@peoplegis.com {do_not_reply@peoplegis.com> Wed, Dec 19, 2018 at 9:07 PM
To: healthdept@northandoverma.gov
Someone has submitted or updated a service request. Please use the link below to sign in and update the status. You
may need to expand the bottom of the message to see the link if this message is part of a chain.
The current status of the request is:
Health Issues/Concerns
Angela Healey
781-315-2371
Allealeyc@gmail,com
16 royal crest dr apt 3 North Andover ma
I reported prior about a mold issue but my leasing manager had it taken care of before health inspector could evaluate.
Health inspector stated to call back when another mold issue appeared again.
Master bedroom there is mold raised areas on wall puffy areas which indicate mold. Sons doctor stated any mold is not
good and should not be living with such especially for a young child.
Received
The record can be viewed at the following URL: httl)://www.mapsonIine.net/northandoverrria/for,rrts/template_,_select.php?
id=828365189&ju mp W 51737b589b 15184343df014618880504
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North Andover Health Department
Community and Economic Development Division
Health Department Complaint Form
Complaint #: NA-2180-Reportlt Date: Nov 09, 2018
Location of Complaint: 16 ROYAL CREST DRIVE Type: Health Issues / Concerns
Property Owner: Phone:
Name of Complainant: Angela Healey Phone: 781-315-2371
Address: 16 Royal Crest Dr Apt 3 Email: Ahealeyc@gmail.corn
Complaint: Apartment has had mold issues. Community manager stated it was normal for sub-
level apartments. I have loved in this complex before and never had a mold issue in sub-level.
My sons doctor stated if it continues with the humidifiers in which it has is best to move. My son
and family are constantly congested and sneezing while in the apartment. Outside of the
apartment we are fine. I hope we can address this matter as I am uncomfortable and worried
about my sons health.
Date: Report Attached: Yes . No
Findings: * Inspector will be contacting tenant early next week for inspection of apartment. Per
B. LaGrasse - T. Wolfenden
Ms. Healey requested for an inspector NOT to come. She is using 2 dehumidifiers and the mold
has been cleaned. She will call b when the mold comes back. An inspection will be done at
that time.
North Andover Town Hall, 120 Main Street,North Andover,MA 01845
Phone: 978.688.9540 Fax: 978.688.9542
Inspector's Signature: Date Inspected:
Date Closed: Nov 21, 2018
Page 2 of 2
North /\ndover Health Department, 1600 Osgood Street, Buitding 20, Suite 2-36,
North Andover, MA 01845 Phone: 978,688.9540 Fax: 979.688,8476
• Town of NorthAndover
lealth Department
120 Main `street
North Andover, M.A 01845
Telephone (978) 983-8 55 Fax (978) 983-8988
1
Brian J. LaGrasse, Director of Public Health
Complaint Form
Complaint Number: Date: , ° X '
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Location ofComplaint/ , , � � c�°� 1ype;
Property Owner: Phone:
Name of Complaintant: .� �"'��.�°:�`�� °fie Phone: 7 8, ��,, � �'" 7/
Address:
Complaint: � '
•
Date: Report Attached: Yes No
Fin s � �_�.
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Inspectors Signature: Date Inspected:
Date Closed: ",
i 11/13/9018 Town of North Andover Mail-North Andover Health Issues/Concerns, NA-2180-Reportlt,${rep add)has been Submitted or Updated
� NOOVERToni Wolfenden <twolfenden@northandoverma.gov>
M�ssachus��k�, ` u
t
North Andover Health Issues 1 Concerns , NA-2180-Reportlt, $(rep_add) has been
Submitted or Updated
6 messages
do not reply@peoplegis.com <do_not_reply@peoplegis.com> Fri, Nov 9, 2018 at 4:09 PM
To: healthdept@northanidoverma.gov
1,
Someone has submitted or updated a service request. Please use the link below to sign in and update the status. You
may need to expand the botto►n of the message to see the link if this message is part of a chain.
The current status of the request is:
Health Issues/Concerns
Angela Healey
781-315-2371
Ahealeyc@grnaiV.com
16 Royal Crest Dr Apt 3
Apartment has had mold issues. Community manager stated it was normal for sub-level apartments. I have loved in this
complex before and never had a mold issue in sub-level. My sons doctor stated if it continues with the humidifiers in
which it has is best to move. My son and family are constantly congested and sneezing while in the apartment. Outside of
the apartment we are fine. I hope we can address this matter as I am uncomfortable and worried about my sons health.
Received
The record can be viewed at the following URL: http://www.mapsonline,net/northandoverma/forms/template_select.php?
id=828365189&jump=e955a1 fde67eccd7b43dc6e2d3afl ac8
do_not_reply@peoplegis.com <do_not_reply@peop leg is.corn> Fri, Nov 9, 2018 at 4:09 PM
To: healthdept@northandoverma.gov
Someone has submitted or updated a service request. Please use the link below to sign in and update the status. You
may need to expand the bottom of the message to see the link if this message is part of a chain.
The current status of the request is:
Health Issues/Concerns
Angela Healey
781-315-2371
Ahealeyc@ginail.com
16 Royal Crest Dr Apt 3
Apartment has had mold issues. Community manager stated it was normal for sub-level apartments. I have loved in this
complex before and never had a mold issue in sub-level. My sons doctor stated if it continues with the humidifiers in
which it has is best to move. My son and family are constantly congested and sneezing while in the apartment. Outside of
the apartment we are fine.. V hope we can address this matter as I am uncomfortable and worried about my sons health.
Received
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118312018 Town«/North Andover Mail North Andover Hem|th Issues/Concerns.NA-2180fepurtli$�rep_add has been Submitted mUpdated
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dm_oot_rep|y@pemp|eQ|u.comm <do_no�!ap|y@psup|egie.00m> Fri, Nov U. 2O1Out4:10PPN
To. healthd*pt@nodhandovmnna.gov
Someone has submitted or updated a service request. Please use the link below to sign in and update the status. You
may need to expand the bottom of the message to see the link if this message is part of a chain.
The current status mf the request is:
Health Issues/Concerns
Angela Healey
781-316-2371
Ahem|myc@gmai|.com
1G Royal Crest Dr Apt 3
Apartment has had mold issues, Community manager stated it was normal for sub-level apartments. I have loved in this
complex before and never had a mold issue in sub-level. My sons doctor stated if it continues with the humidifiers in
which it has im best to move. K4y son and family are constantly congested and sneezing while in the apartment. Outside of
the apartment we are fine. I hope we can address this matter as I arn uncomfortable and worried about my sons health.
Received
The record can be viewed at the following URL: http://www.mapsonline.net/northandoverma/forms/template_select�php?
id=8283651806Qump=e855a1fde87eocd7b43dc8a2d3af1ao8
do_not_rep|y@peop|egim.nmmn <do_not_nop|y@9mop|egis.rom> Fri. Nov9. 2018 ut4:10 PM
Tb� heu|thdept@noNhmndoverma.gov
Someone has submitted or updated a service request. Please use the link below to sign in and update the status. You
may need to expand the bottom of the message to see the link if this message is part of a chain. _
The current status ofthe request is:
Health Issues/Concerns
Angela Healey
781-315-2371
Ahea|ayo@gnnai|.com
1G Royal Crest Dr Apt 3
Apartment has had mold issues. Community manager stated it was normal for sub-level apartments. I have loved in this
complex before and never had a mold issue in sub-level. My sons doctor stated if it continues with the humidifiers in
which it has is best to move. My son and family are constantly congested and sneezing while in the apartment. Outside of
the apartment we are fine. I hope we can address this matter as I am uncomfortable and worried about my sons health.
Received
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dm_not_rep|y@peop|eg1n.opmm <do_nui.rap|y@Veop|egia.oum> Fri. Nov0. 2018at4:11 PM
Tb� haaKhdepV@northandovmnnu.gov
Someone has submitted or updated a service request, Please use the link below to sign in and update the status.You
may need to expand the bottom of the message to see the link if this message is part ofochain.
The current status uf the request is:
Health Issues/Concerns
Angela Healey
781-815-2371
Ahea|eyc@gmmi|.00m
1S Royal Crest Dr Apt 3
Apartment has had mold issues. Community manager stated it was normal for sub-level apartments. I have loved inthis
complex before and never had a mold issue in sub-level. My sons doctor stated if it continues with the humidifiers in
which it has is best to move. My son and family are constantly congested and sneezing while in the apartment. Outside of
the apartment we are fine. I hope we can address this matter as I am uncomfortable and worried about my sons health.
Received
The record can be viewed at the following URL: http://www,mapsonline.net/northandoverma/forms/template—Select,php?
id=828365189&jump=e955a1fda67eccd7b43do5a2d3af1ao8
do—not_nep|y@poop|a0|s.00m «du_moi_rep|y@peop leg|o.00m> Fri, Nov 8. 2818et4:ii PM
Tb: haa|thdept@northandovarma.gov
Someone has submitted or updated a service request. Please use the link below to sign in and update the status.You
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The current status uf the request is:
Health Issues/Concerns
Angela Healey
781-315-2371
Ahma|eyo@gmmil.00m
1G Royal Crest 0r Apt 3
Apartment has had mold issues. Community manager stated it was normal for sub-level apartments. I have loved in this
complex before and never had a mold issue in sub-level, My sons doctor stated if it continues with the humidifiers in
which it has is best to move. My son and family are constantly congested and sneezing while in the apartment. Outside of
the apartment we are fine. I hope we can address this matter as I am uncomfortable and worried about my sons health.
Received
The record can bo viewed at thehmUmminQURL: h1tp://www.mapaon|ina.net/northendovenna/fbrms8emp|ate_mo[act.php?
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