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Town Report
2010
Board of Trustees:
Peter J. Lafond, Chair William B. Duffy, Jr. Martha Salisbury
Maria Galvagna Mesinger, Eva Hamori Raymond Vivenzio
Treasurer E. William Hansen
To the Citizens of North Andover:
The Trustees of the Stevens Memorial Library herewith present their 102nd Report, commencing
with the report from the Library Director, Mary Rose Quinn.
Report of the Library Director:
To the Trustees of the Stevens Memorial Library, I hereby submit the 102nd Report of the Director
which is for the period January 1, 2010 —December 31, 2010.
Numbers of Note in 2010:
• 60% of North Andover residents are current and active library users.
• The Library averaged 3,273 visitors a week to the Library.
• Children's and Adult Reference answered over 28,000 reference questions, an increase of 9%
over last year.
• Public computers are used an average of 914 times a week.
• An average of 15 laptop users a day accessed our upgraded WIFI services.
• As a member of the Merrimack Valley Library Consortium and the Massachusetts Library
System, the Library shared 37,498 of its collections with the residents and libraries of other
communities and borrowed 33,411, an increase of 9% over the prior year.
• 3,867 adults, teens, and children attended programs held at the Library.
• The meeting rooms were used an average 25 times each week by outside organizations
• 212,970 books and other materials were borrowed from the Library.
• The Library represents 1.16% of the Town Budget(tax dollars), under $30 a year per North
Andover resident, less than the price of one hard cover book.
Building Challenges and Library Technology Successes:
The Library's greatest challenge in 2010 was the failure of the HVAC system just prior to the
summer heat. Thank you to everyone who attended the special November Town Meeting to support
replacing the HVAC system. Thanks also to the Staff and Public who endured gracefully and
patiently the difficult indoor climate throughout the summer months.
More Library spaces were adapted to suit our patrons' research needs, reading habits, viewing and
listening tastes, and technology requirements. Thanks to the Friends, the Library was able to create
the Children's Book Awards Room. This year saw the improvements to shelving in the Reading
Room and the Reference Area. Thanks also go to the Friends for more shelving displays for our
popular paperback collections, music CDs, DVDs, and Quick Reads.
The Library continued its technology transformation this year to support the ever changing needs of
our library patrons. In 2010, the Library concentrated on enhancing wireless access throughout the
building and expanding our public computer networks in the Reference, Young Adult, and
Children's Rooms. The expansion of our public computing capabilities was made possible, in large
measure, to the funding provided through a grant from the Bill and Melinda Gates Foundation. The
Gates' grant funding was matched by The Friends of the Library. In addition, the Library expanded
broadband access which made possible the enhanced wireless service for patrons. The Library
installed a second patron self-check system because the one in the Children's Room had been so
well-received.
The Library offers the numerous online resources available through the Merrimack Valley Library
Consortium, the Massachusetts Library System, and the statewide network. All of our electronic
resources are accessible through the Library website at http://www.stevensmemlib.org. The Library
provides 24 hours a day, seven days a week access to a wide variety of newspapers and magazines
in text and digital formats, encyclopedias, test preparation programs, genealogy resources, history
and social studies materials, current events, and curriculum related databases.
The Library expanded its local online database offerings this year to include a language learning
resource `BYKI" (Before You Know It), online classes available through"Universal Class", full
text business and technology books online from "Safari Books" and two readers advisory services
called "Next Reads" and "Book Letters".
Programs:
The Library offered a number of programs throughout the year, ranging from story hours and
elementary school book clubs to regular evening and weekday films. Special programs included
live theater performances of Othello and As You Like It by the Rebel Shakespeare Company, the
Greg Maicheck pastels painting workshop, and programs, workshops, projects and displays by
North Andover Poet Laureate, Gayle Heney.
The programming highlight of the year was our"Summer at the Stevens". Our"Go Green" Summer
Reading Program was a huge success even with the environmental challenges the Library
experienced. For the second year, the Summer Reading Program was offered to children, teen, and
adult patrons. Congratulations to all of North Andover's summer readers. We are very grateful for
the work of numerous presenters who offered programs throughout this past year that entertained,
educated, and inspired our audiences.
The Library thanks our wonderful Friends volunteers who are an integral partner in all of our
programming activities throughout the year, especially the Summer Reading Program. Our other
summer program partners include the Massachusetts Library System's statewide reading program
specialists, the Board of Library Commissioners, and the Boston Bruins. We are also very grateful
to the North Andover Arts Council for their financial assistance in support of several of our special
events and many of our summer programs.
Partnerships:
The Library continued to strengthen its partnership with the School administration, educators,
students, and their parents. We focused our efforts this year on sharing resources, offering programs
and activities, and enhancing curriculum related collections and online content. Early in the year,
the Library worked in conjunction with students and faculty at Merrimack College to offer business
book discussion groups and to develop marketing project strategies promoting online services.
In 2010, we again supported our community members in need, offering Food for Fines during the
holiday season. All foods were donated to the local food pantry.
Library Staff:
Thank you to a dedicated and caring Library Staff for providing quality Library services to our
Patrons. Without their efforts, none of the above programs and services would have been possible.
We would also like to thank the Friends, volunteers, and the many patrons and supporters who
made 2010 both rewarding and memorable. The Stevens Memorial Library looks forward with
enthusiasm to 2011 as we build on and enhance our programs, services and collections for the
residents of North Andover.
Respectfully submitted,
Mary Rose Quinn,
Library Director
Report of the Board of Trustees:
The Trustees extend their deepest appreciation to Martha Salisbury, who retired from this Board in
November after many years of dedicated service to the Library and the Town. Martha's insights
concerning the community and commitment to providing forward-looking Library services to its
residents will be truly missed.
The Board of Trustees would like to offer their profound thanks to the dedicated Library Staff who
continue to provide the public with exceptional Library services, in spite of another year of difficult
economic times which continues to have a dramatic impact on library usage. The Board also
extends its appreciation to the many volunteers for their contributions on behalf of the Library. The
behind-the-scenes efforts of our committed volunteers gave staff more time to provide direct
services to the Community.
The Board extends its special thanks to the Friends of the Stevens Memorial Library whose
numerous hours of volunteer service generate the funds that allow us to enhance library services
beyond our budget limits. This year the Friends outdid themselves. In addition to providing
museum passes, fund programs, and purchasing the DVD collections, the Friends matched the
Gates Foundation Grant for an Early Literacy computer, purchased display walls and shelving, and
funded the creation of the Children's Book Awards Room.
The Board continues to oversee the investment and expenditure of Endowed Funds and Special
Gifts. Proceeds from donors purchase books, furnishings, and equipment and are traditionally used
to enhance the building and grounds, and the services, programs, collections and activities of the
Library.
Respectfully submitted,
Peter J. Lafond, Chair Maria Galvagna Mesinger, Treasurer
William B. Duffy, Jr. Martha Salisbury
Eva Hamori Raymond Vivenzio
E. William Hansen
STEVENS MEMORIAL LIBRARY TRUSTEE ENDOWMENT FUND-7/1/09-6/30/10
Value as of June 30,2010 $425,269.47
Historical Units % Present
Funds Value Value
Charles Whitney Davis Fund $10,000.00 6742.8727 4.11% $17,486.97
Carrie Millar Dushame Memorial Fund $50,000.00 20266.3693 12.36% $52,558.81
Phillips Fund $2,550.00 2369.8682 1.45% $6,146.02
Berrian Fund $1,000.00 1184.9341 0.72% $3,073.01
Katherine Currier Osgood,Gayton Osgood,and Mary Ellen Osgood Fund $50,000.00 18482.2386 11.27% $47,931.84
Elizabeth P.Stevens Fund $10,000.00 9479.4692 5.78% $24,584.06
Nathaniel/Elizabeth P.Stevens Fund $25,000.00 21325.3808 13.00% $55,305.25
Dale Stevens Fund $13,500.00 11849.3373 7.23% $30,730.08
Anne Bradstreet Fund $1,500.00 1184.9341 0.72% $3,073.01
M.T.Stevens,Abbot Stevens, $61,682.81 71096.0137 43.36% $184,380.43
Mary 0.Tyler Stevens&Reynolds Fund
$225,232.81 163981.4178100.00% $425,269.47
Unit value 6/30/10 2.7053
STEVENS MEMORIAL LIBRARY
Endowment Fund Income Account Activity -7/1/09 to 6/30/10
Endowment Fund Income Balance-7/1/09 $6,113.32
Receipts
From Endowment Fund $0.00
From Bill& Melinda Gates Foundation $2,600.00
Friends Matching Grant $2,600.00
Total Receipts $5,200.00 $5,200.00
Expenditures
Books& Periodicals $0.00
Building Maintenance $885.00
Furniture & Equipment $475.96
Computer Technology $7,727.20
Programs $271.00
Continuing Education $1,503.00
Bank Service Charges $0.00
Total Expenditures $10,862.16 ($10,862.16)
Ending Balance-6/30/10 $451.16
Endowment Fund Valuation
Value as of June 30, 2010 $425,269.47
STEVENS MEMORIAL LIBRARY
Special Gifts Fund Account Activity-7/1/09 to 6/30/10
Special Gifts Fund Balance-7/1/09 $4,633.14
Receipts
Special Gifts $45.00
Grants $480.00
Memorial Contributions $500.00
Lost books $586.02
Programs $4,000.00
Total Receipts $5,611.02 $5,611.02
Expenditures
Books $1,651.51
Programs $5,133.40
Other $1,521.51
Total Expenditures $8,306.42 ($8,306.42)
Ending Balance-6/30/10 $1,937.74
STEVENS MEMORIAL LIBRARY
Copier Fund Account Activity-7/1/09 to 6/30/10
Copier Fund Balance 7/1/09 $2,602.58
Receipts
Children Room copier $1,716.26
Computer printouts $2,256.11
Total Receipts $3,972.37 $3,972.37
Expenditures
Expenditures $5,269.40
Bank Service Charges $0.00
Total Expenditures $5,269.40 ($5,269.40)
Ending Balance-6/30/10 $1,305.55