HomeMy WebLinkAboutContract #: 1258 - From: 11-01-2018 To: 10-31-2021 - Rave Mobile Safety - Police RAVE
LICENSE& SERVICES ORDER FORM ("ORDER FORM")
CLIENT INFORMATION:
CLIENT NAME("CLIENT"): Town of North Andover
ADDRESS: 120 Main Street
North Andover,MA 01845
CONTACT NAMEITITLE: Jonathan Bonanno/Division Commander/Dir of Admin Svcs
PHONE: (978)663-3168
EMAIL: jbonanno@napd.us
INITIAL LICENSE TERM: November 1,2018 through October 31,2021
FEES INFORMATION:
ANNUAL LICENSE FEES:
Product Description Unit city Annual License Fee
RapidSOS Service Data Seats 4.00 $0.00
Rave 911 Backup License Seats 1.00 $0.00
Rave 911 First Responder View Users 50.00 $625.00
Rave 911 Suite Standard Seats 3.00 $12,000.00
Rave Command View Users 1.00 $500.00
Annual License Fee(s): $13,125.00
PROFESSIONAL SERVICES FEES:
One-Time Service Description One-Time Fee
Rave 911 Setup and Configuration per PSAP $4,000.00
Total Set-Up Fee(s): $4,000.00
TOTAL FEES:
#of Years Cost Per Total
year Contract
Annual Fees: 1 3 $13,126.00 $39,376.00
One-Time Fees(Set Up&Integration): $4,000.00
Total Fees $43,375.00
Fees Payable Net 30: $17,125.00
STANDARD CONDITIONS:
1. Effective Date. The effective date of this Order Form will be the date of last execution as set forth in the signature block
below("Effective Date").
2. Master License and Services Agreement. By signing this Order Form,Client agrees to be bound by all of the standard
terms and conditions of the Rave Mobile Safely Master License and Services Agreement which is expressly incorporated
by reference in this Order Form as set forth In the following URL of Rave:
https: L4,2� w.ctetrave.rom/terntsodf/RaveMl.SA v.5.2df("Agreement")or as otherwise attached hereto. Any capitalized
terms used in this Order Form,unless specifically defined herein,shall have the meanings assigned to them In the
Agreement. By signing this Order Form,Client agrees to license the Products listed above subject to all of the terms and
conditions of the Agreement and this Order Form. Clienfs offer to license the Products becomes a binding commitment
upon signing of this Order Form by both Parties. The individual representative of Client executing this Order Form has full
authority to bind Client and its Affiliates to the terms and conditions of the Agreement.
RAVE
3. Fees Payable. Client shall pay to Rave,or Its designee,without offset or deduction,the Fees set forth in this Order Form
(or a related invoice In connection with any Renewal License Term)within thirty(30)days of the relevant Rave Invoice.
Rave reserves the right to increase the above-referenced"Annual License Fees"(not to exceed 10%annually)following
the Initial License Term or any Renewal License Term,as the case may be.
4. Purchase Orders. Client agrees that if Its Internal procedures require that a purchase order be issued as a condition to
payment of any Fees due to Rave,Client will timely issue such purchase order to Rave. Notwithstanding the foregoing,
Client agrees that the absence of a purchase order or other ordering document may not be used as a defense to avoid or
excuse the performance of any of Client's obligations under the Agreement,including,but not limited to,payment of all
Fees due to Rave.
5, Services. Client is responsible for supplying and maintaining,at its own expense,the required hardware and supplies to
run the related Product(s). In addition,the above-referenced"Remote Set-Up and Configuration"fees cover an Initial one-
time deployment. If Client makes Infrastructure or other changes(including,but not limited to,changes in its location,
call-taking equipment,carrier,network or other hardware)that require re-deployment and additional testing of Services,
additional Set-Up and Configuration fees may apply.
6. Rapid SOS Service Data Additional Terms and Conditions(if applicable). In consideration of the additional location
and other data("RapldSOS Service Data")of RapIdSOS,Inc,("RapidSOS")that may be made available by Rave to
Client,as and when available and commercially reasonable for Rave,in its sole discretion,to provide as part of the
Services under the Agreement at no additional charge,Client hereby understands and agrees that:(i)the RapidSOS
Service Data Is provided for informational purposes only and that RapidSOS Service Data should not replace other
emergency location information and should not be exclusively relied-upon In an emergency scenario and Is not Intended
to replace the services of primary safety and emergency response services,(ii)RapidSOS will be providing the RapldSOS
Service Data to a public safety answering point as a Third Party Service Provider that elects to provide such services
voluntarily and without being required to do so by the Federal Communications Commission and Client specifically
authorizes RapidSOS and its third-party partners(including but not limited to device manufacturers,operating systems
providers and application providers)to provide Client with RapIdSOS Service Data as part of the Services(lit)Client shall
not use the RapidSOS Service Data in violation of any person's rights of privacy or rights to personality or otherwise in
violation of any fiduciary relationship or applicable law,(iv)The Services are designed to automatically request RapidSOS
Service Data In conjunction with each wireless call placed to Client. Rave shall have the right to transmit all relevant
information to Rapid SOS In connection with each request for RapldSOS Service Data as part of the Services,including,
without limitation,the information necessary to Identify the specific device placing the related wireless call(such as ANI or
Calter ID),and a means to Identify the Client PSAP or jurisdiction of the Client PSAP that received such wireless call;(v)
the RapIdSOS Service Data is the Confidential Information of RapidSOS;and(vi)notwithstanding Section 9.10(No Third
Party Beneficiaries)of the Agreement,RapidSOS will be deemed to be an express third party beneficiary under Section
13(Product Restrictions)of the Agreement,all confidentiality obligations,and Section 5.2(Client Compliance)of the
Agreement,with respect to the restrictions set forth therein solely as it relates to the RapldS0S Service Data made
available as part of the Services.
SPECIAL CONDITIONS:
RAVE
AGREED AND ACCEPTED:
RAVE WIRELESS,INC.dlbla Rave Mobile Safety
Signature:
Printed Name:
Title:
Date:
CLIENT: Town of NqAp Andover
Signature:
Printed Name: ; }f c
n
Title:
Date: 1
DETERMINATION OF VENDOR AS A SOLE SOURCE
TO: Andrew Maylor, Town Manager Date: Oct. 3rd 2018
FROM: Charles P. Gray, Chief of Police
I have investigated alternative sources for obtaining the goods/services}specifically
described as:
Rave Mobile Safety, Rave 911 suite,
I have determined that no practicable alternative vendor exists for the above described
goods/services after making the following investigation:
This is proprietary software in a secure environment specifically maintained by the
manufacturer. This is the only service available that assists our community in addressing
the needs of individuals and families with access and functional needs.
Therefore,I am requesting that a contract/purchase order in the amount of$ 17,125.00
be awarded to Rave Mobile Safety, for the goods/services described above,
Division Directo"AAartrAent Head
Approved:
Andrew .Maylor
` F NORTH ANDOVER
POLICE
---Community Partnership---
The Office of
CHIEF OF POLICE
Charles P.Gray
October 2, 2018
TO: Andrew Maylor, Town Manager
FROM: Charles Gray, Chief of Police
RE: Determination of vendor as a sole source
I have investigated alternative sources for obtaining the services specifically described as Rave
Mobile safety solution(Rave 911/smart 911).
I have determined that no practicable alternative vendor exists for the above described supplies
as this is proprietary software in a secure environment specifically maintained by the
manufacturer. Thus,making the manufacturer the only source to procure these products.
Therefore, I am requesting that a contract/purchase order in the amount of$17,125.00 be
awarded to Rave Mobile Safety, for the services described above.
1475 Osgood Street,North Andover,Massachusetts 01845 Telephone:978-683-3168 Fax:978-685-0249
RAV�: E.F.'TY
TO: Jonathan Bonanno—Director of Administrative Services/Public Safety— North Andover
FROM: October 2, 2018
RE: Sole Source Justification for Rave Mobile Safety Solution (Rave911/Smart911)
The Town of North Andover, MA is recommending that Rave Mobile Safety provide their hosted
Public Safety Service, Rave911, as a sole source vendor for the following reasons:
1. Rave Mobile Safety is the only vendor in the industry that is able to offer the breadth of
services and support required to serve our community.
2. Rave911/Smart911 is the only service available that assists our community in addressing
the needs of individuals and families with access and functional needs.
3. Rave911 is fully compatible with all call taking equipment currently in use.
4. The technology offered by Rave Mobile Safety is proven, unique and patented:
a. U.S. Patent 6,600,812—"Method and apparatus for providing emergency response
information": presenting emergency response data to users, including aggregating
data from multiple data sources
b. U.S. Patent 8,484,352 —"Emergency information services": managing the display of
user-describing emergency data based on the age of the data
c. U.S. Patent 8,516,122—"Emergency information services": storage of critical user-
describing information, display of this information to emergency service providers
d. U.S. Patent 8,751,265—"Location-based information for emergency management":
creating and managing surveys for multiple emergency response agencies in order
to solicit information from community. Selecting the survey to present to registrants
based on registrant's location. Storage of survey responses.
e. U.S. Patent 8,760,290—"Public safety analysis system": analysis of public safety
incidents by evaluating user generated content from one or more sources.
f. U.S. Patent 8,984,143—"Emergency Information Services": collecting, selecting,
and employing alternative modes to communicate with an emergency caller
g. U.S. Patent 9,078,092—"Routing engine for emergency communications": routing of
emergency calls based on location of the caller, call communication format, and
capabilities of possible call destinations.
h. U.S. Application 13/441,148—"Emergency response data management": collecting
and displaying information from a location in anticipation of an emergency call being
sourced from the location; displaying collected information during emergency call I.
I. U.S. Patent 8,126,424—"Personalized message escrow with graphical route
representation": collecting voice notes for a security period, parsing voice notes to
infer itinerary, displaying information on map.
j. U.S. Patent 8,165,562 —"Personalized message escrow": collecting voice notes for a
security period, parsing voice notes to infer itinerary, identifying where user deviates
from itinerary, notifying recipients with message at occurrence of a security event
k. U.S. Patent 9,071,643—"Personal security system": notifying designated emergency
service providers when a community member is in distress; automatically delivering
information about the distressed community member.
1. U.S. Application 14/748,721 —"Personal security system": continuation to include an
additional scenario not explicitly claimed in U.S. Patent 9,071,643.
m. U.S. Patent 8,825,687—"Data management system": managing and reporting on
subscriber data within notification platforms.
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n. U.S. Patent 9,077,676—"Intelligent Messaging": optimizing delivery of notification
messages to mobile devices by leveraging multiple paths to deliver a given
notification message to a given subscriber contact.
5. Rave Mobile Safety is the only vendor offering direct 24x7x365 support of Rave911.
6. Rave Mobile Safety is the only vendor offering direct support of the installation of Rave911.
7. in evaluating alternative options to Rave911/Smart911, it has been determined that Rave
Mobile Safety is the only vendor available that is capable of providing the spectrum of
services required and has a demonstrated track record of delivering similar services to
others.
Thank you,
Todd Miller
Chief Operating Officer
RAVE
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