HomeMy WebLinkAbout7/1/2022 - 6/30/2023 AGREEMENT BETWEEN
TOWN OF NORTH ANDOVER
AFSCME, COUNCIL 93, LOCAL 2978
CLERICAL CONTRACT
EFFECTIVE JULY 1, 2022 to JUNE 30, 2023
TABLE OF CONTENTS
PREAMBLE 3
ARTICLE I RECOGNITION CLAUSE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ARTICLE II MANAGEMENT RIGHTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ARTICLE III NO STRIKES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ARTICLE IV PAYROLL DEDUCTION OF UNION DUES. . . . . . . . . . . . . . . . 4
ARTICLE V PAYROLL DEDUCTION OF AGENCY SERVICE FEES . . . . . . 5
ARTICLE VI DISCIPLINE AND DISCHARGE . . . . . . . . . . . . . . . . . . . . . . . . . 5
ARTICLE VII GRIEVANCE AND ARBRITRATION . . . . . . . . . . . . . . . . . . . . . 5
ARTICLE VIII NON-DISCRIMINATION AND THE A.D.A. . . . . . . . . . . . . . . . . 6
ARTICLE IX SENIORITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ARTICLE X PERSONNEL RECORDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ARTICLE XI HOURS OF WORK AND OVERTIME . . . . . . . . . . . . . . . . . . . . 9
ARTICLE XII VACATION LEAVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
ARTICLE XIII SICK LEAVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ARTICLE XIV SICK LEAVE BANK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ARTICLE XV BEREAVEMENT LEAVE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ARTICLE XVI EDUCATION LEAVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ARTICLE XVII PERSONAL LEAVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ARTICLE XVIII UNION BUSINESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ARTICLE XIX JURY LEAVE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ARTICLE XX MILITARY LEAVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ARTICLE XXI PARENTAL LEAVE AND THE F.M.L.A. . . . . . . . . . . . . . . . . . . 17
ARTICLE XXII UNPAID LEAVE OF ABSENCE. . . . . . . . . . . . . . . . . . . . . . . . . . 19
ARTICLE XXIII RETIREMENT LEAVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ARTICLE XXIV HOLIDAYS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
ARTICLE XXV LONGEVITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ARTICLE XXVI CLEANING ALLOWANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
j ARTICLE XXVII JOB POSTING AND BIDDING. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ARTICLE XXVIII COMPENSATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ARTICLE XXIX SAFETY AND HEALTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ARTICLE XXX EDUCATIONAL REIMBURSEMENT . . . . . . . . . . . . . . . . . . . . . 25
ARTICLE XXXI MISCELLANEOUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ARTICLE XXXII SMALL NECESSITIES LEAVE ACT. . . . . . . . . . . . . . . . . . . . . . 27
ARTICLE XXXIII DIRECT DEPOSIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ARTICLE XXXIV STABILITY OF AGREEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ARTICLE XXXV DURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
APPENDIX A CLASSIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
SIDE LETTER 1 TRAINING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 2
PREAMBLE:
This Agreement made and entered into by and between the Town of North Andover,acting through
its Town Manager, (hereinafter referred to as the "Town" or the "Employer") and the American
Federation of State, County and Municipal Employees Union, Massachusetts Council 93, Local
2978 (hereinafter referred to as the "Union") has as its sole purpose the establishment of
harmonious relations between the Town and the Union, establishment of rates of pay, hours of
work and all other terms and conditions of employment within the authority of law, and providing
for equitable and peaceful procedures for the resolution of differences and securing the efficient
operation of the Departments of the Town of North Andover and the best possible services for the
residents and taxpayers of the Town.
ARTICLE I: RECOGNITION CLAUSE
Section 1. In accordance with the certification of the State Labor Relations Commission issued on
April 19, 1984 in Case MCR 3453, the Town recognizes the Union as the exclusive bargaining
representative with respect to wages, hours, and other conditions of employment for the following
bargaining unit:
All full-time and regular part-time clerical employees of the Town of North Andover including
the Town Hall, Public Works, Police and Fire employees, Library and Senior Center
employees,and part-time Electrical and Plumbing Inspectors,and not including those positions
not listed in Appendix A. An employee employed by the Town, as a continuous, part-time
employee, for a minimum of eighteen (18) hours per week (fifteen (15) hours per week for
Library employees) for six (6) months shall be considered a regular, part-time employee.
ARTICLE II: MANAGEMENT RIGHTS
Section 1. The Employer reserves and retains solely and exclusively all of its common law,
statutory, and inherent rights as such rights existed prior to the execution of this agreement as long
as not inconsistent with the specific provisions of this Agreement.
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Section 2. Except as to the extent specifically abridged by this Agreement,the Employer shall not
be deemed to be limited in any way by this Agreement in the performance of the regular and
customary functions of municipal management and shall have, without interference, control, and
supervision of the Town and its various departments and facilities. The Employer reserves and
retains all powers, authority, and prerogatives including, but not necessarily limited to:
The right to assign, transfer, hire and promote; to determine the number of employees it
shall employ at any time and the qualifications necessary for any jobs it may have or may
create in the future;to suspend, demote, discharge, or take other disciplinary action against
employees for just cause; to relieve employees of work or layoff employees for reasons of
economy or other legitimate reasons; to determine the mission of the Town and its
departments, its budget, its organization, and the number of classifications of employees to
be utilized; to determine the types of operations, methods, and processes to be employed;
AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 3
to discontinue processes or operations; to determine reasonable standards of performance;
and otherwise to take measures as the Employer may determine to be necessary for orderly
and efficient operations.
Section 3. Rules. The Town shall have the right to make and enforce reasonable rules and
regulations governing operations,the manner and method of performing the work,the standards it
requires and attendance, and any other matter, so long as such reasonable rules and regulations are
not in conflict with the specific terms of the Agreement. Such rules will be enforced and in effect
upon being posted in each Department and a copy of such rules,prior to posting, shall be furnished
to the Union.
ARTICLE III: NO STRIKES
Section 1. No employee covered by this Agreement shall engage in, induce, or encourage any
strike,work stoppage, slowdown, or withholding of services. The Union agrees that neither it,nor
any of its officers or agents,will call, institute,authorize,participate in, sanction,or ratify any such
strike, work stoppage, slowdown, or withholding of services.
Section 2. Should any employee or group of employees covered by this Agreement engage in any
strike, work stoppage, slowdown, or withholding of services, at the request of the Employer, the
Union shall take all reasonable means to induce such employee or group of employees to terminate
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the strike, work stoppage, slowdown, or withholding of services, and to return to work forthwith.
Section 3. In consideration of the performance by the Union of its obligations under Section 1 and
I 2 of this Article, there shall be no liability on the part of the Union or on its officers or agents for
any damages resulting from the unauthorized breach of the agreements contained in this Article
by the individual members of the Union.
Section 4. The Employer shall have the right to discharge or otherwise discipline any employee
who violates Section 1 above in accordance with provisions of M.G.L. c150 E, §15.
Section 5. The Employer agrees it will not lockout employees covered by this Agreement except
where allowing employees to work will adversely impact the health or safety of employees or
citizens of the Town.
ARTICLE IV: PAYROLL DEDUCTION OF UNION DUES
Section 1. Pursuant to the provisions of M.G.L. c180, §17A, Union dues shall be deducted bi-
weekly by the Town from the salary of each employee who executes and remits to the Town a
form of authorization for payroll deduction of Union dues. Remittance of the aggregate amount
of dues shall be made to the Union Treasurer within thirty(30) days after the month in which dues
are deducted.
AFSCME(Council 93, Local 2978) Clerical Agreement—7/l/22 to 6/30/23 Page 4
Section 2. Such authorization may be withdrawn by an employee by giving at least (60) days'
notice, in writing, to both the Town and the Union Treasurer.
ARTICLE V: PAYROLL DEDUCTION OF AGENCY SERVICE FEES
Pursuant to M.G.L. c150E, §12, as amended by Chapter 903 of the Acts of 1977, it may be
condition of employment that on or after the thirtieth (30"') day of employment in the bargaining
unit, or the effective date of this Agreement, whichever is later, each and every member of the
bargaining unit may pay to the Union an agency service fee which may be equal to the amount
required to become a member and remain a member in good standing of the exclusive bargaining
agent and its affiliates to or from which membership dues or per-capita fees are paid or received.
Said agency service fee shall be deducted weekly.
ARTICLE VI: DISCIPLINE AND DISCHARGE
Section 1. No employee covered by this Agreement who has successfully completed his/her
probationary period shall be disciplined or discharged without just cause.
Section 2. Employees covered by this Agreement who have completed their probationary period
may appeal such discipline or discharge pursuant to the grievance/arbitration provisions of this
Agreement. A copy of any notice of suspension or dismissal shall be mailed, or delivered in-hand,
to the local Union president within forty-eight (48) hours of the suspension or dismissal action.
Section 3. Notwithstanding any contrary provision of this Agreement, employees who have not
completed their probationary period shall not be able to utilize the grievance/arbitration provisions
of the Agreement concerning discipline or discharge.
Section 4 Probationary Employees. Persons covered by this Agreement shall be probationary for
the first (6) months of their employment. During the probationary period, the employee shall
receive a job performance review by his/her supervisor at the completion of three (3) months of
service and at the completion of the six (6) month probationary period.
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ARTICLE VII: GRIEVANCE AND ARBITRATION
Section 1. The grievant along with a Union representative may be present at all proceedings
relevant to a grievance.
Section 2. A grievance is a complaint arising out of an alleged violation, misinterpretation, or
misapplication of written provisions of the Agreement.
Section 3. Any grievance or dispute which may arise between the parties regarding the application
or interpretation of this Agreement shall be settled in the following manner.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 5
Step 1: The Union steward and/or representative, with or without the aggrieved employee,
shall submit the grievance in writing to the Department Head(or his/her designee)in which
the grievant is employed within seven(7)calendar days after the employee knew or should
have known of the occurrence or failure of occurrence of the incident upon which the
grievance is based. The Department Head shall answer the grievance in writing within
seven (7) calendar days of its submission.
Step 2: If the grievance has not been resolved by the Department Head or his/her designee
within seven (7) calendar days of its submission, it shall be submitted to the Division
Director within seven (7) calendar days of the Step 1 response or the date when said
response is due, whichever occurs first. The Division Director shall respond to the
grievance in writing within seven(7) calendar days of its submission. Those employees in
Departments with no Division Director (Police and Fire) can omit Step 2 and file directly
at Step 3.
Step 3: If the grievance has not been resolved by the Division Director within seven (7)
calendar days of its submission, it shall be submitted to the Town Manager or designee
within seven (7) calendar days of the Step 2 answer or the date when said answer is due.
The Town Manager or designee shall hear the grievance and shall answer the grievance in
writing within twenty-one (21) calendar days of its submission.
Step 4: If the Grievance has not been resolved by the Town Manager or designee at Step
3,the Union, and only the Union,may submit the grievance to arbitration within thirty(30)
calendar days following the Town Manager's or designee's answer or the date on which
said answer is due,whichever occurs first. Submission to arbitration shall be accomplished
by a letter addressed to the American Arbitrators Association,postage prepaid,with a copy
to the Town Manager or designee. The grievance shall constitute the sole and entire subject
matter to be heard by the Arbitrator. The Arbitrator shall be chosen from a panel under the
rules of the American Arbitrators Association. The cost of the Arbitration shall be shared
equally by the parties. The arbitrator shall have no power to alter, amend, modify, add to
or subtract from this Agreement. The decision of the Arbitrator shall be final and binding
on both parties except that any money awarded shall not be retroactive prior to the date of
the written submission of the grievance at Step 1.
Section 4 Time Limits. Failure by the Union to initiate and process a grievance in accordance
with the time limits established in Steps 1 through 4 shall be deemed a waiver of the grievance.
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Section 5. The occurrence or failure of occurrence of any incident prior to the execution date of
this Agreement shall not be subject to grievance and arbitration.
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ARTICLE VIIL• NON-DISCRIMINATION AND THE A.D.A.
The Town and the Union agree not to discriminate against employees covered by this Agreement
on any basis proscribed by applicable state laws such as M.G.L. c151B or applicable federal laws
such as the Americans with Disabilities Act. Further, the Town and the Union shall not
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 6
discriminate against employees based upon Union membership or non-membership or
participation or non-participation in Union activities. Recourse for alleged violations of the above
provisions is through the applicable state or federal administrative agency or agencies.
ARTICLE IX: SENIORITY
Section 1. An employee's seniority shall be based upon the length of continuous service with the
Town commencing with the date of appointment to a permanent full-time or regular part-time
position covered by this Agreement. Where two (2) or more employees were appointed on the
same date, seniority shall be determined by order of draw of names.
Section 2. Regular, part-time employees unless otherwise stated shall receive fringe benefits (i.e.,
vacation, sick leave, and holidays) pursuant to this Agreement provided they are employed an
average of eighteen (18) hours or more per week throughout the fiscal year. Fringe benefits for
regular, part-time employees working eighteen (18) hours or more per week shall be pro-rated in
relation to a thirty-seven and one-half(37.5) hour workweek.
Regular, part-time employees of the Library, whose assigned hours of work average fifteen (15)
hours or more per week throughout the fiscal year shall receive fringe benefits (i.e., vacation, sick
leave and holidays) pro-rated in relation to a thirty seven and half(37.5) hour workweek.
Section 3. Seniority rights accrued to an employee under this Article shall be lost in the event of
a break in continuous service with the Town caused by any of the following:
a. Voluntary resignation;
b. Discharge for cause;
c. Absence from work on five (5) consecutive working days without notice to the Town;
d. Layoff for lack of work for more that twenty-four (24) months;
e. Failure to return to work after the expiration of any leave of absence; or
f. Failure to return to work within fourteen (14) days after receipt of a registered or certified
letter mailed to the employee at last known address requesting employee's return to work.
Employees must notify Town of intent to work within five(5)days of receipt of said notice.
An authorized leave of absence will not be considered a break in continuous service for seniority
purposes; however, where such leave extends beyond thirty (30) days, only the first thirty (30)
days shall be counted toward an employee's accrued seniority. Further, suspensions of thirty (30)
' or more days shall not count toward accrued seniority.
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Section 4. Layoffs In the event a layoff becomes necessary in the exclusive judgment of the Town,
the Town will lay off on the basis of seniority within each job classification and Department
affected. The employee with the least seniority in the job classification with the affected
Department will be laid off first and may elect, if he/she chooses, to bump the employee with the
least seniority within the bargaining unit in the same job classification or in a lower classification
E provided he/she is qualified to do the work. The Town shall provide a two (2) week notice of
layoff to affected employees.
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AFSCME(Council 93,Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 7
Employees will be recalled based on seniority in their job classification with the most senior
employee recalled first. The employer shall determine whether layoff or recall shall be limited to
part-time employees or full-time employees, or both. No new employee shall be hired within the
Department and classification from which employees are laid off until all laid-off employees are
given an opportunity to accept a recall to work.
Section 5. Vacation requests will be approved by the Department Head subject to the operational
needs of the Department and in a manner which will cause the least interference with performance
of work. Subject to these provisions, seniority shall be used in resolving vacation selection
preferences.
Section 6. The Town shall prepare and forward to the Union a seniority list of employees in the
bargaining unit. Seniority lists shall be revised by the Town no later than April 1 of each year and
shall be posted in a conspicuous place, with a copy sent to the local Union President, showing the
employee's name and seniority date.
ARTICLE X: PERSONNEL RECORDS
Section 1. No materials originating from the Town derogatory to an employee's conduct, service,
character or personality shall be placed in the personnel file unless the employee has had an
opportunity to read the material. The employee shall acknowledge that he/she has read such
material by affixing his/her signature on the actual copy to be filed. Such signature does not
necessarily indicate agreement with its content,but merely signifies that the employee has read the
material to be filed.
Section 2. The employee shall have the right to answer any material filed, and his/her written
submission shall be attached to the personnel file copy.
Section 3. If any material is placed in an employee's file without proper notice and "opportunity"
to respond, said material shall be removed until such time as the employee has had such notice and
opportunity to reply.
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Section 4. Any employee shall have the right to examine all material in his/her personnel file with
a Union representative present, if requested by the employee. A copy of any such material shall
be furnished to the employee at his/her request.
Section 5. Records of oral warnings issued to employees by immediate supervisors, department
heads, or division directors will be cleared from the employee files after twelve (12) months
provided that the employee was not involved during such twelve month period in any infraction
of the Town's personnel rules, regulations, policies, or practices. Once removed from the
employee's file, such oral warnings shall not be used in connection with subsequent disciplinary
actions.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 8
ARTICLE XI: HOURS OF WORK AND OVERTIME
Section 1. The Town shall establish work schedules based upon the operational needs of the
respective Department. The Town will notify the Union of such changes two (2) weeks prior to a
schedule change,when possible. Without limiting the Town's right to establish, change or modify
work schedules to meet these needs,the following regular work schedules are acknowledged to be
in effect:
The regular workweek for full-time employees covered by this Agreement shall be 37.5
hours per week. The regular workday for frill-time employees shall be as established by
the Town, excluding one-half('/2) hour unpaid lunch for any workday in excess of five (5)
hours.
Section 2. Full-time employees will normally be scheduled to work five (5) consecutive days,
Monday through Friday, with two (2) consecutive days off with the exception of Library
employees whose work schedules may vary.
Section 3. Regular, part-time employees will be assigned to work less than the full-time schedule
specified in Section 1 and 2 and will not necessarily have consecutive workdays and days off. Said
employees will be provided a one-half(1/2)hour unpaid lunch period when assigned to work more
than five (5) hours in a workday.
Section 4. All work performed beyond 37.5 hours in a workweek shall be compensated at time
and one-half the regular hourly rate or shall receive compensatory time off at an equivalent of 1.5
times the hours worked in excess of 37.5 hours per week.
Section 5. Accumulation of compensatory time off will be limited to no more than 22.5 hours.
Those employees who have accumulated in excess of 22.5 hours of compensatory time off must
be compensated at a pay rate of 1.5 times their regular rate per hour worked.
Section 6. All overtime work must be authorized and approved in advance by the respective
Department Head in order to be compensated.
Section 7. Overtime work shall be distributed fairly and equitably in each Department among all
employees qualified to perform such work.
Section 8. Employees will be scheduled to work a shift with regular starting and quitting times
and, except in emergency situations, will be given two (2) weeks notice of change in their work
schedule. Work schedules shall be clear, concise, and posted two (2) weeks in advance.
Section 9. The Town reserves the right to utilize time clocks as a method of recording time worked.
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Section 10. Clerical staff shall not cover night meetings past 10:00 pm. For meetings that extend
past 10:00 pm, minutes will be produced by watching the video recording.
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AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 9
Section 11. In the event the Town Manager closes Town Offices before the scheduled closing
time for the Library, employees who were scheduled to work that day, if the Library remains open
to the public,those employees will receive compensatory time from the time of closure to the end
of their regularly scheduled shift. Compensatory time shall be used within two (2) bi-weekly pay
periods.
ARTICLE XII: VACATION LEAVE
Section 1. A continuous, full-time employee or a regular, part-time employee shall be granted
vacation with pay on the following terms:
Complete Years of Service Number of Weeks/Days Vacation
One (1)* Two (2) weeks/Ten (10) days
Five (5) Three (3) weeks/Fifteen (15) days
Ten (10) Four (4) weeks /Twenty (20) days
Eleven (11) Four (4) wks + One (1) day/Twenty-one days (21)
Twelve (12) Four (4) wks +Two (2) days/Twenty-two days (22)
Thirteen(13) Four (4) wks + Three (3) days/Twenty-three days (23)
Fourteen (14) Four(4) wks + Four(4) days/Twenty-four days (24)
Fifteen (15) or more Five weeks/Twenty-five days
*After six (6) months of employment, an employee shall be entitled to one (1) week of his/her
initial vacation allowance in advance, in which case, he/she shall receive one (1) week of
vacation after his/her first year of service.
After 10 years of service, employees shall receive one additional day for every year of continuous
service for every year thereafter, for a maximum of five (5) weeks.
An employee, after completion of the probationary period, may request one (1) week of his or her
vacation in advance, in which case he/she shall receive only one (1) week's vacation after his/her
first (1st) year of service.
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Section 2. Employees will receive their full vacation entitlement as provided by this Article, on
the first of the month in which their anniversary falls.
Length of service for purposes of vacation eligibility shall be based upon the employee's
anniversary date of employment. The amount of vacation time allowed in any anniversary year
will be based on the number of months of active service during the preceding twelve (12) months.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 10
Employees may carry over from one benefit year to the next no more than five(5)days of vacation,
regardless of the amount of vacation accrued during a specific year.
Section 3. Upon the death of an employee who is eligible for vacation under these rules, payment
shall be made to the estate of the deceased in an amount equal to the vacation allowance as accrued
in the vacation year prior to the employee's death but which had not been granted. In addition,
payment shall be made for that portion of the vacation allowance earned in the vacation year during
which the employee died up to the time of his or her separation from the payroll.
Section 4. Employees who are eligible for vacation under this Article and whose services are
terminated by dismissal through no fault or delinquency of their own,or by retirement, or entrance
into the armed forces, shall be paid an amount equal to the vacation allowance as earned, and not
granted, nor used, up to the time of the employee's separation from the payroll due to such
dismissal, retirement, or entrance in the armed forces. In addition,payment shall be made for that
portion of the vacation allowance earned in the vacation year during which such dismissal,
retirement or entrance into the armed forces occurred up to the time of the employee's separation
from the payroll; but no such payment shall be made to those persons on injury leave who have
not been separated from the payroll.
Section 5. Absence on account of sickness in excess of that authorized under the rules thereof, or
for personal reasons as provided for under other leave may, at the discretion of the Department
Head, be charged to vacation leave.
Section 6. An employee shall be granted an additional day of vacation if,while on vacation leave,
a designated holiday occurs which falls on a day he/she would normally work.
Section 7. Scheduling of vacation is subject to the approval of the Department Head. Employees
shall submit their vacation request (except for single vacation days as noted below) fourteen (14)
calendar days in advance of the requested vacation period. Multiple requests for the same vacation
period will be resolved on the basis of seniority. An employee's requested vacation period shall
be posted in the Department for seven (7) days within which period a more senior employee may
request that same vacation period and bump a junior employee. At the end of the seven (7) day
posting period, a junior employee's requested vacation period shall be secured. Vacation leave
must be used within the employee's anniversary (vacation) year, except as provided for in Section
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2.
In special circumstances, an employee may request an opportunity to accumulate more vacation
than otherwise permitted and the Town Manager or his designee may allow such additional
accumulation in his/her discretion. Changes in the vacation schedule may be made only in cases
where the Department Head approves.
Vacation leave must be scheduled in units of one (1) week except that up to five (5) vacation days
may be scheduled as single days upon one week's notice to the Department Head. Where one (1)
EI week's notice is given, said single vacation day will be allowed provided no other employee in the
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 11
Department is on vacation or absent for other reasons. Where less than one (1) week's notice is
given, approval of the single vacation day shall be at the Department Head's discretion.
Section 7. Library:
The Library Director, or his/her designee, will notify members of the Clerical Union if their
vacation request has been granted within fifteen (15) days of the request except during high
demand periods to insure equity and to meet the requirement in Section 6 above. There are three
(3) defined high demand periods each year: Thanksgiving week, Christmas and New Year's, and
Summer vacations in June, July & August. The Library Director has the option to define
additional high demand periods as needed. If additional high demand periods need to be added,
the addition/modification of periods must be reviewed and agreed to by the Union.
High Demand Period Process
1. Staff submit high demand vacation requests no later than the submission date below.*
2. Once the due date is reached, the Director or his/her designee, review all the requests
submitted and approves them in seniority order (see Section 6)while insuring there will be
enough staff to meet the operational needs of the Library.
High Demand Period Staff Submission Date Management Response Date
Thanksgiving Week September 1st October 1st
Christmas/New Year's Eve October h st November 1 st
Summer Vacation- June/Jul/Aug April 1 st May 1 st
*Staff may submit vacation requests earlier than the submission date, but they will not be
reviewed until the submission date.
` Section 8. Absences for personal reasons may be charged to vacation leave upon the application
by the employee and approval by his/her Department Head. Such absences, however, may not be
charged to vacation leave beyond that which the employee has earned at the time of such
application.
Section 9. Employees called upon to serve during a State or National emergency will have
vacation time accrued as mandated by Federal and State laws.
Section 10. An employee on no-pay status with the Town shall cease accruing vacation leave.
Section 11. Upon completion of their first year of service, regular part-time employees of the
Library,whose assigned hours of work average less than fifteen(15) hours per week, shall receive
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 12
up to fifteen (15) hours of unpaid leave per year to be used and granted in the same manner as
vacation leave.
ARTICLE XIII: SICK LEAVE
Section 1. A full-time employee in continuous service who has completed six (6) months of
service shall be allowed six (6) days leave with pay and thereafter shall be allowed one (1) and
one-quarter (1/4) days for each month of service, with unlimited accumulation, provided such
leave is caused by sickness or injury or by exposure to contagious disease. Regular, part-time
employees shall be credited with sick leave on a pro-rated basis.
Section 2. Sick leave shall be used only for the necessary absence of an employee as a result of
his own sickness or injury,including treatment for drug or alcohol addiction. Any employee absent
three (3) consecutive workdays or more may be required to submit a doctor's certificate to the
Town Manager or his designee prior to receiving sick leave pay. Sick leave must be authorized
by the Town Manager or his designee and reported in Munis or for Library staff, on the Library
sick leave form. The Town may require a medical examination of any employee who reports
his/her inability to report for duty because of illness. In such cases, the Town will select the
physician and pay for the examination.
Up to four (4) days of accumulated sick leave may be used in a fiscal year for the purpose of an
employee caring for a sick spouse or child residing in the employee's household.
Section 3. If a pattern of sick leave abuse exists, of which the employee has been warned in
writing, the Town may take the appropriate disciplinary action including, but not limited to
suspension or discharge.
Section 4. Employees who are going to be absent due to sickness or injury shall report their
absence to the Department Head or his/her designee as close to the start of their shift as possible
in order to be eligible for paid sick leave. If advance notice can be given to the Department(e.g.,
library employees) such a notice shall be provided, so that the Department may contact a
replacement.
Section 5. Notwithstanding any provision of this Agreement to the contrary, injuries arising out
of and in the course of employment shall not be charged to sick leave, but shall be compensated in
accordance with Worker's Compensation statutes. Any claims under said statutes shall not be
subject to the grievance and arbitration provisions of this agreement. Accumulated sick leave may
be used to compensate for the difference between Worker's Compensation payments and the
employee's regular rate. The Town may debit the employee's sick leave accrual by such amount
as it determines to be equitable in relation to such payment.
j Section 6. The Town shall maintain accurate and complete records of employee's accrued sick
leave and sick days used. Sick days accumulated as of the execution date of this Agreement shall
be carried forward under this Agreement.
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AFSCME(Council 93,Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 13
Section 7. An employee in a no-pay status with the Town shall cease accruing sick leave.
ARTICLE XIV: SICK-LEAVE BANK
Section 1. Employees in the bargaining unit who choose to contribute two (2) of their personal
sick leave days, upon joining the sick leave bank, and on July 1, one (1) additional sick leave day
into the sick leave bank to be administered by a sick leave bank committee consisting of two (2)
members of the bargaining unit and two (2) members designated by Town Management. A list of
employees in the bargaining unit will be made available on July 1st of each year to the sick leave
bank committee.
Section 2. The following rules and regulations are promulgated for the purpose of administering
a sick leave bank for employees who are members of the Union.
1) There is hereby established a sick leave bank from which employees that have exhausted
their sick leave can make application to draw additional sick leave benefits to a maximum
of fifty (50) days per fiscal year. Procedures and standards for contribution shall be as
follows:
a. The bank shall be administered by Town Management.
b. Each application for sick leave from the bank will be considered separately by the
sick leave bank committee. The employee's act of contributing to the bank does
not guarantee the right to draw from the bank.
c. The sick leave bank committee may require an employee, who applies to draw
from the bank, to provide a medical certificate as to illness. The sick leave bank,
committee may re-evaluate each case at one month intervals, and, in that regard,
the sick leave bank committee may require that the employee furnish further
medical certification of illness, at no expense to the Town.
d. The employee, while drawing from the sick leave bank, shall not earn or
accumulate sick, leave.
e. The employee who is drawing from the sick leave bank for a period of more than
thirty (30) consecutive calendar days shall forfeit a portion of his/her vacation
leave. The portion so forfeited shall be determined by dividing the number of
calendar days on which the employee is utilizing the bank by 365. Fractions shall
be rounded off to the nearest whole day. In the event that said employee shall have
then remaining vacation leave,the sick leave bank committee shall determine how
much of the leave will be credited as vacation and how much will be credited to
the employee as sick,leave.
fi
However, said employee shall be allowed to leave one (1) week, of vacation in
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their accrual. In the event that the employee shall have exhausted his vacation
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 14
leave prior to drawing from the bank, adjustments shall be made from the
employee's vacation leave for the following calendar year.
In the event that an employee drawing from the bank has accumulated unused
vacation leave,which he/she is unable to use during the calendar year due to his/her
sick leave status, the unused vacation leave will be credited as sick leave upon
his/her return to work in the next calendar year, after his deduction of vacation
leave, as provided in this section.
2) Employees have the option of joining the sick leave bank upon completion of their six (6)
months probationary period.
3) In the event the number of days remaining in the sick leave bank reaches thirty (30), Town
Management shall notify the Union of this fact and shall assess each participating employee
one(1)additional day of his sick leave to be added to the sick leave bank. Any participating
employee who does not wish to contribute the additional day, shall so notify Town
Management within (10) days of the posting of Town Management's intention to make the
assessment. In that event,the employee shall forfeit any further consideration for eligibility
to draw from the sick leave bank,and shall forfeit the use of days already contributed. The
days so forfeited will remain in the bank for use by participating members. Each member
will be assessed one (1) day each time additional contributions are needed.
4) Employee entitlement to draw from the sick leave bank shall be determined by the sick,
leave bank committee. In the event that the committee is unable to come to a decision,the
Town Manager will be called upon to make the final determination. The determination by
the sick leave bank committee shall be based upon, among other considerations,
information and data supplied by the Union, information and data supplied by the Town,
attendance and performance; provided, however, that an employee must contribute to the
bank, in order to be eligible to draw from the bank. Upon receipt of an application for use
of the bank, the sick leave bank committee shall notify the Union, who shall supply
information and data in writing, as they see fit, within seven(7) days of the notification.
5) If the sick leave bank committee and/or the Town Manager rejects an employee's
application for use of the bank, such rejection shall be in writing and shall state the specific
reasons for the rejection. The Town Manager's determination on the use of sick-leave bank,
time in excess of 30 days will be final.
6) In the event the sick leave bank totals 350 days, existing members will not be required to
contribute one additional sick leave day on July 1 of each year as stipulated in Section 1
above.
7) These rules and regulations may be amended by Collective Bargaining or by mutual
consent of the Town and the Union.
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AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 15
ARTICLE XV: BEREAVEMENT LEAVE
Bereavement leave up to five (5) working days with pay following day of death in an employee's
immediate family(spouse, child,parent of either spouse,brother, sister, grandparent of employee,
grandchild of employee) and up to three(3)working days for the following: brother-in-law, sister-
in-law, grandparent of spouse, and person in the immediate household.
ARTICLE XVI: EDUCATION LEAVE
An employee required by the Town to attend conferences, seminars, briefing sessions or other
functions of a similar nature intended to improve, maintain or upgrade the employee's
certifications, skills, and professional ability shall be granted leave with pay.
ARTICLE XVII: PERSONAL LEAVE
All employees after completion of their probationary period may, with the prior approval of the
Department Head or Division Director, use up to thirty (30) hours (pro-rated for part-time
employees) in each fiscal year for personal reasons. These days may be used to extend vacation
with (2) weeks advance notice and approval by his/her Division Director. Except in cases of
emergency, requests for personal days for other reasons requires twenty-four (24) hours' advance
notice.
ARTICLE XVIII: UNION BUSINESS
Section 1. Union staff representatives or officials shall be permitted to have access to the premises
of the Employer for the performance of Union business, and shall be allowed reasonable access to
Town property and records relevant to investigating grievances during normal business hours.
Section 2. One Union steward or officer for Town Hall and one Union steward or officer for the
remainder of the bargaining unit shall be permitted reasonable time off with pay to investigate and
process grievances in their respective areas.
Section 3. A total of up to five (5) days with pay per fiscal year shall be permitted the bargaining
unit as a whole for the purpose of attending meetings, conventions, executive board meetings of
the local, state, regional, or national union.
ARTICLE XIX: JURY LEAVE
An employee shall provide his/her Department Head with as much notice as possible when called
for jury duty and shall provide the Department Head with notice of the dates of such jury duty.
Employees shall receive their regular compensation for the first three (3) days of jury duty in
accordance with the provision of M.G.L. c234A.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 16
Employees are required to submit a Juror Service Certificate to their Department Head in order to
receive their regular compensation for scheduled work days on which they performed jury duty.
Employees who are excused from jury duty before 2:00 p.m. shall be required to report for work.
ARTICLE XX: MILITARY LEAVE
An employee in the military reserve who has been granted a military leave of absence due to being
called into active service will be compensated in accordance with Chapter 137 of the Acts of 2003
as adopted by the 2004 Annual Town Meeting.
ARTICLE XXL• PARENTAL LEAVE ACT AND THE F.M.L.A.
1. Pursuant to G. L. c.149, § 105D, the Parental Leave Act (the "PLA"), parental leave is
provided to eligible employees. For those employees who are eligible for FMLA leave, any leave
taken pursuant to the PLA shall run at the same time.
2. Employees are eligible for PLA leave for the purpose of giving birth or for the placement of a
child under the age of 18, or under the age of 23, if the child is mentally or physically disabled,
for adoption with the employee who is adopting or intending to adopt the child; provided,
however, that any two (2) employees of the same employer shall only be entitled to eight(8)
weeks of parental leave in aggregate for the birth or adoption of the same child.
3. The PLA does not require paid leave. Available and applicable accrued paid leave can be
used during this period. However, if the employee who has no accrued leave then, the leave
shall be unpaid.
4. An employee, who due to their length of employment, is not eligible for FMLA leave, but who
has been employed as a full-time employee by the Town for three (3) months is eligible for PLA
leave under Massachusetts law. PLA leave provides an eight (8) week unpaid leave period.
5. Family and Medical Leave Act
An employee who has been employed for twelve (12) consecutive months or who has worked
1,250 hours in the last twelve months is entitled to up to a total of twelve weeks of family medical
leave in any twelve (12) month period. The Town of North Andover defines a twelve-month
period as the twelve-month period measured forward from the date an employee's first FMLA
leave begins. The leave shall be unpaid unless the employee elects to use accumulated paid leave.
An employee must notify the personnel department, in writing, of their request for family medical
leave, with a control copy to the division director, at least 30 days in advance of the intended date
upon which the leave will commence and terminate, unless prevented by an emergency situation
from giving that length of notice. The employee may be requested to provide a written medical
certificate, within the time required under the law, to document that the employee is unable to
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AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 17
perform essential job functions or the nature of the family illness. However, subject to medical
documentation, an employee can certify that he/she is needed to care for the family member.
Family medical leave may be requested and must be granted for the birth of a child or to care for
a newborn child, or adoption of a foster child or for a serious illness of the employee, his or her
spouse,child,including adopted or foster child, or parent. Serious illness is defined in accordance
with the Family Medical Leave Act, 29 CFR Sec. 825.114. Except for caring for a newborn or
adopted child, when necessary, leave may be consecutive, intermittent or on a reduced hour
schedule. In the event of pregnancy, family medical leave will begin on the date of birth of the
child unless the employee opts to begin her leave on the date she is deemed disabled by her
physician.
When requesting family medical leave, the employee should state which type of accrued leave to
be utilized. An employee on maternity leave, or on leave for personal illness, shall be allowed to
use accrued sick leave for the duration, and may use any accrued personal and vacation leave if
sick leave is exhausted, for a total of twelve weeks. An employee requesting accrued leave to care
for a family member shall be approved to utilize accrued sick leave for the first 30 days, or six
weeks, and shall be prorated one day of vacation or personal leave for each additional week of
leave requested. The other four days may continue to be deducted from accrued sick leave. Usage
of leave under F.M.L.A. excludes application to sick leave banks.
The Town of North Andover will continue the employee's health benefits coverage during
leave. The employee will continue to accrue holiday, vacation and sick leave credits during paid
leave. In the event that the employee exhausts all accrued leave, there will be no further accrual
of holiday, sick or vacation leave. Seniority, however, will accrue during the term of the leave.
An employee taking such leave is entitled to be restored to the position held by the employee when
the leave commenced, and will be entitled to any other benefits the employee would have accrued
had he/she not taken family leave.
6. For employees eligible for FMLA, PLA will be concurrent with the FMLA period; all weeks
of such leave shall not exceed twelve (12) in a 52-week rolling period following birth or
adoption.
7. Under the provisions of the PLA an employee is only required to provide a two (2) week
notice for PLA leave.
8. Length of Leave and Pay:
a. Accrued sick leave benefits will be available under the same terms and conditions which
apply to other medical leave obligations, contractual agreements, and applicable law.
b. An employee may use accrued vacation, personal and/or compensatory time during their PLA
leave.
c. At the conclusion of and contiguous to PLA leave, an employee may request an unpaid leave
of absence for up to three (3) additional months for specific child health care need or pregnancy
(' AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 18
related disability that is documented. This extended leave option shall be consistent with
personal leave provisions of applicable collective bargaining agreements, Town personnel
policies and provisions of M.G.L. c. 31, §37. This additional leave requires Appointing
Authority (Town Manager) approval. The employee will provide the request for additional leave
to their Department Head at least two (2) weeks prior to the end of the initial leave period. The
Department Head will then submit the employee's request for additional leave, exceeding the
twelve (12) weeks to the Town Manager along with their (Department Head's) recommendation
(memorandum) for decision. Factors influencing the recommendation will be indicated by the
Department Head, considerations such as operational and staffing impacts or concerns.
ARTICLE XXII: UNPAID LEAVE OF ABSENCE
Section 1. The Town Manager or his designee may, in his/her discretion, grant an employee's
request for a leave of absence without pay for medical or other good and sufficient reasons. Such
a leave shall, if granted, generally not exceed twelve (12) months.
Section 2. An employee seeking an unpaid leave of absence shall submit a written request to the
Town Manager explaining the reasons why a leave is requested and how long a leave the employee
is requesting. Such written request shall, except in case of emergency, be submitted to the Town
Manager at least four (4) weeks prior to the date on which the employee wishes to start the leave.
The Town Manager shall have discretion as to whether to approve a request for an unpaid leave of
absence and as to the duration of any unpaid leave approved. The decision shall not be subject to
the Grievance and Arbitration procedure.
Section 3. An approved unpaid leave of absence shall not constitute a break inservice. However,
an employee on an approved unpaid leave, other than a leave for military service, shall not accrue
seniority or other benefits for the period of the unpaid leave. An employee on approved unpaid
leave will not be entitled to any benefit, but can continue group health insurance coverage by
paying the full premium cost in advance on a monthly basis.
Section 4. An employee returning to work after an approved unpaid leave of absence will be
placed at that step of the salary schedule at which he/she was being paid prior to the unpaid leave
of absence.
ARTICLE XXIII: RETIREMENT LEAVE
An employee whose service is terminated by retirement shall be allowed a portion of his
accumulated sick leave as retirement leave. The following formula shall be used in computing the
amount of retirement leave to be allowed a retiring employee:
1) Twenty-five (25) whole years of continuous, full-time service shall be considered
100% service.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 19
2) An employee who qualifies for retirement leave shall be entitled to the same
percentage that the number of years of service bears to the 100% service factor of 25
years.
3) In no case shall the retirement leave be measured by more than 75 days accumulated
sick leave, or fifteen (15) work weeks, whichever is the lesser. For employees hired
after July 1, 2005, said leave shall be measured by no more than 20 days accumulated
sick leave or four (4) work weeks, whichever is the lesser.
ARTICLE XXIV: HOLIDAYS
Section 1. The following days shall be recognized as paid,legal holidays on which days permanent
employees shall be excused from all duty not required to maintain essential Town services:
New Year's Day Memorial Day Veteran's Day
Martin Luther King Day Independence Day Thanksgiving Day
Washington's Birthday Labor Day Day after Thanksgiving
Patriot's Day Columbus Day Christmas Day
Section 2. Christmas Eve — when December 241h (Christmas Eve) falls on a regular scheduled
workday, Union members shall receive an additional half-day holiday as follows:
1) Town Hall, Community Development, Public Works Building and the Library shall close
one-half work day with no loss of pay for clerical employees regularly assigned to work in
those Town Buildings. Employees working in other buildings including the Police Station
j and Fire Station, who are not released one-half work day shall be entitled to receive the
equivalent number of hours off without loss of pay in the same week.
I
2) The scheduling of such compensatory time off must be approved by the employee's
-day holiday for Christmas Eve shall apply only when
Department Head. The extra half
December 24th falls on a weekday, or in the case of Library staff, on a Saturday.
Section 3. The Library will close at 5:00 pm on the day before Thanksgiving (Thanksgiving
Eve). Those clerical employees who were scheduled to work from 5:00 pm - 9:00 pm will be
given the option to modify their schedule to work those four(4)hours within the same pay period,
or employees may use accrued leave to cover those four (4) hours.
p;
E' Section 4. Every full-time employee and regular part time employee working an average of
eighteen(18)hours per week in a permanent position shall receive one day's pay at his regular rate
based on the number of hours regularly worked on the day on which the designated holiday occurs.
Regular part-time employees of the Library whose assigned hours of work average fifteen (15)
hours or more per week shall receive one day's pay at his regular rate of the number of hours
regularly worked on that day on which the designated holiday occurs.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 20
Section 5. Payment under provisions of this Article shall be made provided the eligible employee
shall have worked his/her last regularly scheduled working day preceding and following such
holiday or was in full-pay status on such preceding and following days.
Section 6. An employee in continuous service who performs work on one of the days designated
in Section 1, or, in the case of an employee in continuous employment whose regular day off or
vacation day falls on any of the aforementioned holidays, an additional day off shall be allowed,
or payment in lieu of one day shall be allowed in addition to the amount to which he/she is entitled
under Section 4.
Section 7. Any employee in continuous employment, who, because of rotation of shifts, works
different days in successive weeks shall be granted, in each year in which the number of holidays
falling on his regular days off is in excess of the number of holidays in the year falling on Saturday,
additional days off equal to the excess.
Section 8. Continuous employment, as used in this Agreement, shall mean uninterrupted
employment except for required military service and for authorized vacation leave, sick leave,
bereavement leave, or other leave of absence.
Section 9. Whenever one of the holidays set forth in Section 1 falls on a Sunday,the following day
shall be a legal holiday. When a holiday falls on a Saturday, the preceding day shall be a legal
holiday. Notwithstanding the foregoing provisions of this Section to the contrary, the Library
reserves the right to celebrate Saturday and Sunday holidays on those particular days and to close
the Library on those days in addition to scheduling the holiday for the preceding Friday or
following Monday. The Library will close no later than 5:00 p.m. on Christmas Eve and New
Year's Eve.
ARTICLE XXV: LONGEVITY
Section 1. Employees who have been in continuous, full-time or regular, part-time employment
shall receive longevity increments in accordance with the following schedule:
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Length of Service 7/l/22
Over 5 but not over 10 years $700
Over 10 but not over 15 years $1,000
Over 15 but not over 20 years $1,925
Over 20 but not over 25 years $2,025
Over 25 years $2,125
Longevity will be pro-rated for regular,part-time employees.
Section 2. An employee will become eligible for longevity increments on the 5t", 1 Oth, 15t", 20t"
and 25t"anniversary date of his/her employment and the amount of increment to which he/she is
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 21
entitled for the current fiscal year will be determined by paying, in the first payday of December,
the highest amount relative to the employee's anniversary date
Section 3. An employee who qualifies for longevity compensation and then leaves the employ of
the Town shall not be entitled to such compensation if reemployed until a new five-year period of
continuous, full-time employment has been served.
Section 4. If the service of an employee is interrupted by layoff, military service, or other reasons
not resulting from the employee's own action, total service will be considered as continuous
service.
Section 5. Upon termination of an employee, the total longevity payment shall be a pro-rated
amount related to that portion of the fiscal year in which their employment is terminated. Upon
the death of any employee, benefits shall be paid to the estate of the deceased.
Section 6. Upon retirement, eligible employees shall receive the entire benefit.
ARTICLE XXVI: CLEANING ALLOWANCE
The Town shall provide a cleaning allowance in the amount of $250 as of July 1, 2019 to
employees covered by this Agreement. This cleaning allowance shall increase to $275 as of July
1,2020 and to $300 as of July 1,2021. This cleaning allowance shall be paid in the first pay period
of each December during the terms of this agreement.
ARTICLE XXVII: JOB POSTING AND BIDDING
Section 1. When the Town determines the need to fill a vacancy in the bargaining unit, a notice
of vacancy shall be posted within the Town Hall, Public Works, the Senior Center, the Library,
the Fire and the Police Departments listing the pay, duties and qualifications for the position.
Accordingly, the Union Steward and the Union President shall receive control copies of the
approved job posting.
Section 2. The vacancy shall be posted for ten (10) work days and interested employees shall
apply in writing within the posting period. Selection of applicants in accordance with Section 4
of this Article shall be made first from within the Department in which the vacancy arises, next
from within the bargaining unit, and then from outside the bargaining unit pursuant to Section 5
of this Article.
Section 3. The parties agree that the Town will post or advertise externally vacancies it decides to
fill within the bargaining unit simultaneously with the internal posting, in order to expedite filling
the position in the event the Town determines that no applicant from the unit is deemed qualified
under Section 5 or if there are no applicants from the unit.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/r/22 to 6/30/23 Page 22
Section 4. Selections shall be made on the basis of qualifications, ability, and dependability and
the Town Manager shall be the sole and exclusive judge on these criteria. Where qualifications,
ability, and dependability are relatively equal, seniority shall be the determining factor. Where the
senior applicant is selected, a junior employee may not grieve his/her non-selection.
Section 5. Where no applicant from the unit is deemed qualified for the position, the Town may
hire an applicant from outside the unit.
Section 6. Position vacancies, outside of the bargaining unit, will be posted in accordance with
Section 1, and will not be subject to provisions in Sections 2 through 5. These positions shall be
posted for information purposes only and shall not be subject to the provisions of Article VII.
Section 7. A bargaining unit employee who has been approved for a transfer into a vacant position
shall be transferred into such position within thirty (30) days from the date the employee was
notified of such transfer.
ARTICLE XXVIII: COMPENSATION
Section 1. Employees covered by this Agreement shall be compensated in accordance with the
following hourly wage schedule(s):
July 1,
2022 1.5% FISCAL YEAR 2023
min II III IV V VI VII VIII max
S-5 $17.73 $18.43 $19.17 $20.15 $20.95 $21.37 $21.80 $22.23 $22.29
S-6 $18.50 $19.23 $20.00 $20.99 $21.83 $22.26 $22.71 $23.16 $23.22
S-7 $19.28 $20.05 $20.86 $21.90 $22.77 $23.23 $23.70 $24.17 $24.22
S-8 $20.02 $20.82 $21.64 $22.74 $23.64 $24.13 $24.60 $25.10 $25.16
I-11 $29.72 $30.91 $32.13 $33.76 $35.10 $35.83 $36.52 $37.27 $37.36
Section 2. Pay Rates and Increments
1) An employee shall receive a step increase to the next highest step under the following
circumstances:
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a. After completion of six (6) months at the minimum or entrance rate.
b. Thereafter one (1) year from the date of his/her previous increase until he/she
attains the maximum rate of the range of the compensation grade to which his/her
position class is assigned.
c. The increase in rate which this increment represents must be recommended by the
employee's Department Head and approved by the Town Manager.
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AFSCME(Council 93, Local 2978)Clerical Agreement-7/1/22 to 6/30/23 Page 23
d. The increase shall be based on performance of the employee during the preceding
six (6) month or twelve (12) month period and not solely on length of service.
2) Any employee occupying a position in the classification plan who is not recommended
to receive the increment shall have the right to appeal in writing to the Town Manager
or designee.
a. Upon receipt of such appeal, the Town Manager may initiate and approve the
increment without the recommendation of the Department Head after hearing both
the employee and the Department Head or may deny the appeal.
b. In the event of the Town Manager's denial of the appeal, the employee involved
may initiate a grievance at Step 3 of Article VII.
3) A new full time or regular,part-time employee denied an increment after six(6)months
continuous employment shall be considered again for such increment following
completion of an additional six (6) months continuous employment.
4) An employee receiving a promotion shall, upon assignment resulting from such
promotion, receive the rate in the compensation grade of the new position next above
his/her existing rate. If the resulting adjustment does not equal $.20 per hour, the
adjustment shall be to the second rate above the existing rate, but within the
compensation grade of the new position.
5) The employee receiving a promotion and adjustment in rate pursuant to the provisions
of the Section 4 shall receive the next increment of his compensation grade effective
following completion of six (6) months at the rate resulting from the promotion.
6) The Town Manager may authorize an entrance rate higher than the minimum rate upon
recommendation of a Department Head, supported by evidence in writing of special
reasons and exceptional circumstances satisfactory to the Town Manager and such
other variance in the classification and compensation plans, as it may deem necessary
j for the proper functioning of service of the Town.
Section 3. An employee assigned by the Department Head to work in a higher grade, after the
fifth (5"') consecutive day and commencing with the sixth (6t") consecutive day shall be paid for
work in the higher position at that step, which provides an increase over his/her regular rate of
compensation.
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Section 4. Employees will be classified under this Article in accordance with the grade and
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classification schedule in Appendix A.
Section 5. Effective July 1,2019,part-time Clerical Union employees assigned to the Library who
are required to work on Sunday, will be compensated for their straight time Sunday work plus a
shift premium of$35. As of July 1, 2020 the shift premium will increase to $40 and as of July 1,
2021 to $45.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 24
ARTICLE XXIX: SAFETY AND HEALTH
Section 1. The Employer agrees to provide a safe, clean, and wholesome surrounding in all places
of employment. The Employer shall inspect the premises to maintain good housekeeping.
Section 2. The Employer shall at all times be concerned with the safety and health of the
employees of their respective departments.
Section 3. If a piece of equipment is defective, worn, or dangerous to operate because of its
condition, the supervisor shall not permit its use until authorized by his/her Department Head or
designee.
Section 4. When an employee reports any condition which he/she believes to be injurious to
his/her health to the Department Head, the Department Head shall seek to correct the situation.
Section 5. The parties shall form a joint safety committee with equal representation from the Town
and the Union to discuss mutual concerns about work space, air quality, and safety issues.
Section 6. The provisions of this Article shall not be subject to Article VIl, Grievance and
Arbitration.
ARTICLE XXX: EDUCATIONAL REIMBURSEMENT
Any employee working twenty (20) hours or more having completed one (1) year of service with
the Town shall be eligible to receive educational reimbursement as follows:
1) Advance written approval of Department Head and Division Director required, however,
the Town Manager makes the final decision.
2) Course must be offered outside normal working hours. Hardship cases may be discussed
with approving authority.
3) Course contents must be job-related.
4) Course cost must be approved in writing in advance.
5) Educational reimbursement of 100% will be made for tuition only based upon a passing
grade of B or better.
6) Grade and payment certification is required before reimbursement.
j7) Employee will be obliged to remain in the Town employment for six (6) months after
completion of the course, or full reimbursement for the last courses will be deducted from
final paycheck at time of termination.
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AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 25
Employees may take on-line courses offered during working hours with the approval of the
Department Head and Division Director of the relevancy of the on-line course and the required
allotted time.
ARTICLE XXXI: MISCELLANEOUS
Section 1. Appropriations: No monies shall be paid under this Agreement in any particular fiscal
year unless and until an appropriation has been made therefore. Further, where the cost of items
in the Agreement is not fully funded for a particular fiscal year, the parties will return to the
bargaining table for further negotiation.
Section 2. Savings: Should any provision of this Agreement be found in violation of the law, said
provision shall be null and void,but all other provisions of the Agreement shall remain in full force
and effect.
Section 3. The Town agrees to maintain the existing coffee break practice during the term of this
Agreement. Further, the Town agrees that Library employees covered by this Agreement shall
continue, during its term, to bid on weekend rotations as per existing practice. (Bid preferences
are limited to which employees shall work on particular weekends, so that all employees have an
equitable rotation and no employee avoids all weekend work.)
Section 4. Reasonable space shall be provided for the Union bulletin board in every location where
there are employees covered by this agreement.
Section 5. Notary Public Stamp: Any employee who becomes a notary public at the request of
the Town Manager shall be reimbursed the sum equal to all costs incurred for commission and
stamp.
Section 6. Union Meeting Space: Available space will be provided to the Union by the Town for
Union meetings without cost where sufficient notice is given to the Town Manager or his designee
and approval obtained.
Section 7. Inclement Weather: If work is canceled because of inclement weather, the Employer
agrees to pay the employee his/her regular rate of pay for said day.
Section 8. Mileage Reimbursement: Employees, using their own personal vehicle for Town
business, shall be reimbursed at the Town established reimbursement rate in effect at that time.
Section 9. Contract Copies: The Town will provide the Union one (1) electronic file and three
(3) paper copies of the integrated Agreement following the completion of successor negotiations.
The Town will also provide one (1) original to the AFSCME Council 93 representative.
Section 10. The Town will provide the Union with the name,job title, and department of each
bargaining unit member and will notify the Union of deletions and additions and any reason
therefore.
AFSCME(Council 93,Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 26
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Section 11. Gender: Whenever a male gender is used in this Agreement, it shall be construed to
include male and female employees.
Section 12. Working Conditions: When the temperature reaches 90 degrees or 60 degrees in any
employees' respective work area, except in cases of an emergency, after consultation with the
union steward, the Town Manager may suspend work for the balance of the shift provided,
however, the Town Manager may reassign the employee to a work area not affected by the
temperature condition. Employees relieved from work will be paid straight time rates to the end
of their shift. Within one (1) hour of meeting with union representatives, the Town Manager will
make a decision as to the course of action to be followed.
Section 13. Clerical Classification: The Clerical classification shall be per the listing as found in
Appendix A. Any classification may be changed by mutual agreement between the Union and the
Town.
Section 14. Performance Evaluations: Prior to the expiration of the fiscal year 2020 to 2022
contract period. A Labor/Management committee will be formed to develop and implement the
performance evaluation tool and process.
Section 15. Labor/Management Committee: There shall be established a committee designed to
meet when needed to recommend methods and tools which could improve productivity and
expedite harmonious resolutions of problems of mutual concern. The committee shall be
comprised of two (2) persons chosen by the Union and two (2) persons chosen by the Town
Manager. The committee shall meet no more than once quarterly,unless otherwise necessary, and
no more than for one (1) hour per meeting. The committee cannot overrule and/or supersede any
provisions contained within the collective bargaining agreement.
ARTICLE XXXII: SMALL NECESSITIES LEAVE ACT
In accordance with M.G.L. c. 149, §52D,the Small Necessities Leave Act (the "SNLA") all
employees will be permitted to take up to twenty-four(24) hours of unpaid leave in any twelve
month period for the purpose of participating directly or indirectly in school activities of a son or
daughter; to accompany an eligible child to routine medical and dental appointments; or to
accompany an elderly relative to routine medical or dental appointments. The Town uses a
calendar year. Although the leave is unpaid, employees may use available vacation or sick time
to compensate for the absence. SNLA Leave may be taken all at once, intermittently, or on a
reduced work schedule. Employees wishing to take SNLA Leave must provide seven days
written notice to their supervisors, where possible. If seven (7) days' notice is not possible,
notice must be provided as soon as practicable. Employees shall complete an Employee
Certification form and give the original to Human Resources and a copy to the Division
Director. SNLA Leave must be documented on the timesheet and the annual attendance
calendar. SNLA Leave is in addition to leave tinder the Family Medical Leave Act.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 27
ARTICLE XXXIIL• DIRECT DEPOSIT
As of the signing of the agreement, all employees must have their biweekly pay direct deposited
to the financial institution of their choosing. Existing employees who are currently not receiving
direct deposit will be excluded from the above provision unless and until they request otherwise.
New employees hired after July 1, 2019 and those existing employees who request will have
their payroll stubs sent to the electronic mail address of their choosing. Arrangements will be
made for individuals without access to personal or Town of North Andover electronic mail.
ARTICLE XXXIV STABILITY OF AGREEMENT
Section 1. No amendment, alteration, or variation of the terms or provisions of this Agreement
shall bind the parties hereto, unless made and executed in writing by the parties.
Section 2. The failure of the Town or the Union to insist, in any one (1) or more situations, upon
performance of any of the terms or provisions of this Agreement shall not be considered as a waiver
or relinquishment of the right of the Town or the Union to future performance of any such term or
provision, and the rights and obligations of the Union and the Town to such future performance
shall continue in full force and effect.
ARTICLE XXXV: DURATION
These Agreements shall be effective as of July 1, 2022 and shall continue in full force and effect
until and including June 30, 2023. These Agreements shall remain in force until a successor
agreement is reached.
On or after December 1, 2022, either party shall notify the other of its intention to commence
bargaining for a successor agreement or the parties shall proceed forthwith to bargain collectively
with respect thereto.
The Agreement represents the entire Agreement of the parties and may not be reopened except as
provided herein during its term.
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AFSCME(Council 93, Local 2978)Clerical Agreement—7/1/22 to 6/30/23 Page 28
ARTICLE XXXIII: DIRECT DEPOSIT
As of the signing of the agreement, all employees must have their biweekly pay direct deposited
to the financial institution of their choosing. Existing employees who are currently not receiving
direct deposit will be excluded from the above provision unless and until they request otherwise.
New employees hired after July 1, 2019 and those existing employees who request will have
their payroll stubs sent to the electronic mail address of their choosing. Arrangements will be
made for individuals without access to personal or Town of North Andover electronic mail.
ARTICLE XXXIV STABILITY OF AGREEMENT
Section 1. No amendment, alteration, or variation of the terms or provisions of this Agreement
shall bind the parties hereto, unless made and executed in writing by the parties.
Section 2. The failure of the Town or the Union to insist, in any one (1) or more situations, upon
performance of any of the terms or provisions of this Agreement shall not be considered as a waiver
or relinquishment of the right of the Town or the Union to future performance of any such term or
provision, and the rights and obligations of the Union and the Town to such future performance
shall continue in full force and effect.
ARTICLE XXXV: DURATION
These Agreements shall be effective as of July 1, 2022 and shall continue in full force and effect
until and including June 30, 2023. These Agreements shall remain in force until a successor
agreement is reached.
On or after December 1, 2022, either party shall notify the other of its intention to commence
bargaining for a successor agreement or the parties shall proceed forthwith to bargain collectively
with respect thereto.
The Agreement represents the entire Agreement of the parties and may not be reopened except as
provided herein during its term.
AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 28
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Executed this A day of July 2022.
AFSCME, COUNCIL 93, LOCAL 2978 TOWN OF NORTH ANDOVER
Clerical
Melissa Murphy Rodrigues Town Manager
SELECT BOARD
a 'ce Phillips, Chairman
osemary n elly Sme le
Michael Fiorentino, AFSCME
Ri d Vaillancour
hristopher Nobile
Laura Bates
AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 29
APPENDIX A
DEPARTMENT/DIVISION CLASSIFICATION GRADE
Finance Division:
Assessor Departmental Assistant (PT) S-7
Tax Collector Principal Departmental Assistant S-8
Departmental Assistant/General S-7
Town Cleric Departmental Assistant S-7
Departmental Assistant/General S-7
Community Development Division:
Board of Appeals Departmental Assistant/General S-7
Building Department Departmental Assistant/General S-7
Plumbing & Gas Inspector I-11
Electrical Inspector I-11
Conservation Department Departmental Assistant/General S-7
Health Department Departmental Assistant/General S-7
Planning Department Departmental Assistant/General S-7
Community Services Division:
Elder Services Administrative Secretary S-7
Van Driver S-5
Library Library Assistant S-6
Division of Public Works:
Administration Administrative Secretary S-8
Public Works Administrative Secretary S-8
Departmental Assistant/General S-8
Fire Department: Administrative Secretary S-8
Police Department: Administrative Secretary S-8
Departmental Assistant/General S-7
AFSCME(Council 93, Local 2978)Clerical Agreement—7/l/22 to 6/30/23 Page 30
SIDE LETTER 1
Training
The parties acknowledge the need for a more comprehensive assessment and implementation of
training for specific tasks required in specific jobs.
The parties will first identify specific training needs and options for meeting those needs. The
parties shall discuss the most efficient way of meeting those needs, within the funds available,
and priorities for training. The Town will determine the training to be provided and shall advise
the Union of training requests which are either rejected or delayed.
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