HomeMy WebLinkAboutPetCo - Orders Letters and Photos - 790 WAVERLY ROAD 3/29/2023 North Andover Health Department
Community llevelolrmernt Divisioii
March 29, 2023
l:'etC:'o
790 Waverly Road
North Andover, MA, 01845
Rl?: Rodent fnt'estation Public, ffcadth Nnisaaa.ce,
Dear Manaafcr,
A l'ollow-up inspection of'l'etC() NvJ is condtacted earl March 22°„°, 2t)23 due, to all ongoing rodent issue that:
began on AUgLlSt 11 at-°, 2022 duc to as complaint received regarding price and mice droppings. The l le<;alt:h
l)epa:rtrnent: has been orisite to inspect rararaaa rctus times in an atterript to work with you to rectify,these.
issues, 'I he infestation remains ongoing and has gotten worse since our last inspection. t)ra March 22"""r,
2023, there Nver-e raranteroa.rs rodent droppings noted throrrg,laout tire, store, especially in the aisles
containing dog food, cat 1`ood, aclaaaatics aisles and rear loading clack area. Attached to this cover letter is
all outline oftoday's inspection findings as well as some images from the inspection.
Despite numerous requests to nraintaain as cleaning crew on site at as nainirraaina of'3 times per week and
pest control city site. at 3 times per week, after speaking with the rraanaager and staf`f`on site today it was
noted a cleaning crew had not been ore site since Thursday, March 1 O'r' 2023, which rnearis from March
1"7'n' to March 22""t there, was no cleaning, crew present earl site. In addition, it was reported that the hest
control company was presenting the rrraraager with issues regarding mass trappings and suhsealarent
follow ups to address the mice issue.
Because oCthe, worsening conditions and continued rodent int'cstartion ongoing at the property, this issue
is creating coraditic:tns constituting as laaaBalic health nuisance. In accordance with Massachusetts
General Laaw (:'haapter :N.11, Section 122,year are hereby ordered to submit as signed contract with as
professional cleaning, company to be onsite 5 times per week and with as licensed hest control
company to be onsite 3 times per weep by March 30111,2023. These companies must work jointly
with PeWo to abate the hest; infestation at the above location by no later than April cat", 2023.
Farilure, to abate the issue by the specified date will result in braes of'up to S1,000 per(lay, closure
of your establishment and other potential enforcement actions.
You have the right to request a heai.ring heti>re the Board of'flcalth ifyou feel these fines should be
modified or withdrawn, A request plat-said lacaaring n7arst he rraaade: in writing and received by the Health
f)cpartnacnt; within seven (7) days from receipt ofthis Order. At said hearing you will he given an
opportunity to he heard and to present witnesses and doctanaeritary evidence as to why this Order should
be modified or withdrawn. All affected parties will he iriforrned of'the date, time and place of'the:
hearing and, of their right to inspect and copy all rec(:)rds concerning the matter to he heard. YOU may be
represented by an attorney. You have a right to inspect and obtain copies of all. relevant records
concerning the matter to be heard.
Once all dust and debris From the repairs created has been rernediated, contact the North Andover Health
Department at 978 688 9540 or via cinail so we may schedule an inspection with the tenant.
Sincerely,
s-tc-.
CC: Brian LaGrasse, North Andover Director of'Public I lealth
Current Occupant
sent Via:
Harid Delivered to Establisl-mi.ent
Eloctronically (e-mail) to store management
I e<;P 7
Certified Mail 000//7,:PK
................... ..................................... .. ........................
Regular Mail
Inspection Findings— March 22, 2023
During the inspection.of the ongoing rodent infestation at North Andover IletCo location on the
above date,the -following issues were noted;
• Wliile in the dog food aisles, a mouse was spotted running across the floor towards the center or
the store. In addition, numerous droppings were noted throughout these aisles. 'The aisles or
shelving and wall shelving containing the brands Royal Canin, Purina ProPlan, Hills, Taste of
Wild, Whole,hearted.,Wellness Core RaWRev, and Blue Buffalo all had substantial arnowits of
droppings on the shelving itself and the floors around the shelving.
• In the Reptile Aisle very few droppings were seen on the floor and around shelving, however
there were mobile shelving units and boxes stored in this small area. ']I"here were numerous
droppings noted in between the wall shelving where the reptile area.meets the dog:food wall
shelving.
• The Aquatics aisles had numerous droppings in the third aisle from the Reptile area. `These were
present around buckets of"Instant Ocean"product at the end of the aisles. In addition,there were
droppings noted in front of the wall aquariums on the floor.
• The (,enter Aisles had light amounts of droppings noted on the floors arid she]ving nearest the
Aquatics area. I also noted rouglily 3-4 droppings where the Stella& (..hewy products were, arid
about 5-1.0 near the Stella& Chewy Wild Red dog food cans.
• In the Cat Aisle, there were four cleaners working on the first two aisles when I arrived. That
being said, I inspected the rest of the aisles containing cat food and prod LiCt and noted there were
numerous dropping present on the shelving and floors. The aisles I noted this in were the brands
titled Royal Canin, Hill, Tild Cat Born,and Wellness, Core, which also had evidence of
shredding of cardboard and bags..
• The Bird food area had a bag of bird seed torn open and seed was spread among the shelf.
• The Rear Loading Area had 2 dead rnice in snali traps on the floor. There were numerous
droppings noted all around the base of the walls. This area has comnionty been the problern area
along with the Dog Food and Cat Food areas.
• The Water Heater Closet had droppings present on cardboard boxes and around the water heater.
• The Break Room had numerous droppings present behind the door into the room. 1"here were a,
flew droppings near the mini fridge as well.
All these citations contribute to the creation of a public health nuisance at this establishment. In order 1,o
abate the public health nuisance, all areas noted above must be addressed to remove evidence of inice
activity,and to abate the pest issue permanently.
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