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HomeMy WebLinkAboutAUDIT MANAGEMENT REPORT 06-30-1986TOWN OF NORTH ANDOVER, MASSACHUSETTS MANAGEMENT REPORT June 30, 1986 APR 0 6 t988 STEPHEN W. KIDDER COMMISSIONER EDWARD J. COLLINS, JR. DEPUTY COMMISSIONER Board of Selectmen Town of North Andover North Andover, Massachusetts 01845 Honorable Selectmen: We have examined the financial statements of the Town of North Andover, Massachusetts for the years ended June 30, 1985 and June 30, 1986 and have issued the fiscal 1985 report thereon dated May 30, 1986 and issued the fiscal 1986 report thereon dated February 27, 1987. As part of our examination, we made a study and evaluation of the town's system of internal accounting control to the extent we considered necessary to evaluate the system as required by generally accepted auditing standards. Under these standards, the purposes of such an evaluation are to establish a basis for reliance on the system of internal accounting control to determine the nature, timing and extent of other auditing procedures that are necessary for expressing an opinion on the financial statements and to assist the auditor in planning and performing his examination of the financial statements. Our examination of the financial statements made in accordance with generally accepted auditing standards, including the study and evaluation of the town's system of internal accounting control for the year ended June 30, 1985 and June 30, 1986, would not necessarily disclose all weaknesses in the system because it was based on selective tests of accounting records and related data. However, such study and evaluation disclosed the following weaknesses that we believe should be brought to your attention so you can implement corrective action. Since the date of our last report, April 8, 1985, the town has made progress in correcting some of the identified weaknesses in the system of internal control. Treasury warrants are now approved by the majority of Selectmen; a record of investments is being maintained by the Treasurer; purchases made in excess of $4,000 have formal bidding procedures; departmental turnovers of cash are more frequent; receipts and expenditures of trust funds are reported to the Town Accountant; and annual property valuations are properly verified. With these problems under control, we noted that other areas need to be addressed. I Town Accountant A General Ledger Posting Errors Through our analysis of the general ledger, we discovered that ledger entries were not properly recorded. We discovered posting problems in the following areas: 1. recording of state assessments 2. recording of receipts in the special revenue fund 3. recording of abatements 1. Recording of State Assessments Currently the Town Accountant maintains control of state assessments of a particular fiscal year through one account. At year end, over and under assessments are shown as one net figure and brought forward. Amounts specified to be used as available funds were never utilized from this balance. Also, the amount raised for the Regional Transit Authority was never posted in the general ledger. When the actual expenditure was made, the charge was made to state assessments creating an incorrect debit balance in the state assessment account. We recommend the Town Accountant set up individual accounts for each state assessment raised. At year end, overassessments should be used as an available fund for the next fiscal year while underassessments should be raised the next fiscal year. This method of recording state assessments allows for better control while it keeps the status of each account readily available and ensures compliance with legal requirements. 2. Recording of Receipts in the Special Revenue Fund During our review of the special revenue fund, we discovered a negative balance in the Housing and Urban Development cash account. In reconciling the cash balance between the Treasurer and Accountant, total cash of all funds combined did balance. After further investigation, it was determined that H. U. D. receipts were incorrectly posted to the general fund, rather than the special revenue fund. As provided in Chapter 41, Section 55, the Town Accountant shall possess the powers and responsibilities of Town Auditor. One of these responsibil- ities detailed in Chapter 41, Section 50 is to "...Verify the cash balance...by actual count of the cash and by reconciliation of bank balances..." of each officer at least annually. Presently, the Town 3 Accountant does not review the bank reconciliations of the Treasurer on an annual basis. We recommend the Town Accountant comply with these sections of the law. If these procedures had been in place, posting errors in the general ledger would have been discovered on a more timely basis and control would have been substantially improved. 3. Recording of Abatements Recording of abatements is another area for concern. Many abatements were charged to the revenue account instead of properly charging the designated Overlay account. The ultimate effect of this is an incorrect reduction of the Surplus Revenue and "free cash" availability. The result of incorrect entries in the general ledger is a breakdown of sound internal control since the centralized recording system is not reliable. We recommend the Town Accountant implement the procedure of maintaining a monthly trial balance. B Withholdings Payable As of June 30, 1986, payroll withholdings resulted in a net debit balance. The cause of this problem was due to recording receipts in the next month, even though the actual withholding were on account of June payrolls. This practice creates an artificial liability on the books of the town. We recommend that payments of payroll withholdings be made only when receipts are received. C Encumbrances Fiscal year appropriations for tax title, short-term borrowing and bond issue expense were carried forward to fiscal year 1986. These amounts were not documented in the Accountant's office by means of an encumbrance letter. Chapter 41, Section 58 states "Each head of a department, board or committee authorized to expend money shall furnish the town accountant at the close of the financial year, a list of bills remaining unpaid, showing to whom and for what due, and their amounts...". We recommend the Accountant maintain a complete file of encumbrance letters for all amounts carried forward. When proper documentation has not been provided to the.Accountant, the balance of the account should be closed to Revenue. D 9e~artmental Our review of federal grants disclosed that the Town Accountant does not receive all copies of federal grant agreements. The current practice makes it difficult to determine whether or not the correct grant money was received and that expenditures comply to the various grant provisions. The Town Accountant has not been provided with a copy of all contracts and grant agreements by the various departments. This practice creates the risk that vouchers may be submitted by department heads and paid by the Accountant which may not be in compliance with the terms of the contract or grant. In any event it eliminates an independent verification process by the Accountant; a process which is required by Massachusetts General Laws Chapter 41, Section 57, which reads in part as follows, "... The town accountant shall have custody of all contracts # of the town, .... Section 56 of said Chapter 41 sets forth that "...The town accountant may disallow and refuse to approve for payment, in whole or in part, any claim as fraudulent, unlawful or excessive, and in such case he shall file with the town treasurer a written statement of the reasons for such refusal...". The single audit requirement as to Federal Grants makes it imperative that the Accountant receive a copy or all grants for audit control and legal compliance purposes. 5 We therefore recommend that each department provide the Accountant with a copy of each contract and grant agreement. E Payroll The proper separation of duties is not evident in the procedures applied for approving and disbursing payroll. A separation of duties between the recording function and the disbursement of funds is an important element of internal control. This principle is supported by statutory provisions which assigns the approval and accountability of payrolls, by warrant, to the Town Acountant and assigns the actual disbursement of payrolls from a warrant to the Treasurer. Presently, a clerk in the Treasurer's office genera~es payrolls through EDP services provided by a local bank which also maintains the payroll account. The clerk controls input data which: · initiates and terminates employees · inputs wage and salary rates · inputs payroll withholdings · controls disbursements and distribution · controls corrections and modifications to records The Town Accountant computes payrolls based on departmental authorizations and establishes control totals for reconciliation purposes. However, our audit results indicate the procedure is not effective· Errors occur frequently which impact the cash reconciliation and the recorded payroll data and the variances have been unresolved for several fiscal periods. While the amounts have been immaterial and do not compromise the financial statements, the unresolved variances indicate weak or nonexistant control. Additionally the manual compilation of payroll is a duplication of effort. The appropriate separation of duties, effective internal control, and statutory compliance can be accomplished with the following procedures: 6 Town Accountant - This office should... Originate all EDP input data, properly supported by departmental authorizations Establish EDP input controls and reconcile to the payroll register Prepare payroll warrant Maintain accounting records Treasurer - This office should... . Physically control and safeguard payroll disbursements . Reconcile actual disbursements and payroll deductions to payroll register and warrant · Distribute payroll disbursements o Record and reconcile cash We recommend the Town consider implementing the above noted procedures as soon as staffing considerations can be resolved. II Collectors' Receivable Controls The Collector does not maintain a separate book or other independent record of controls of the various commitments, payments, abatements and refunds. The failure to keep such independent controls creates the risk that errors may occur and not be detected on a timely basis. Without such records the Collector can not readily reconcile with the Accountant, Assessors or outside computer firm. We recommend that the Collector establish a book of controls and that timely reconciliations be made with the Accountant, Assessors and outside computer firm. The maintainence of such controls should add significantly to the reliability of the outstanding lists. 7 B Outstandin9 Taxes of Prior Years We noted there were outstanding personal property taxes dating back to fiscal year 1975 and outstanding motor vehicle excise dating back to fiscal year 1972. Although motor vehicle excise receivables are fully reserved until collected, these old outstanding taxes do restrict the town's "free cash" position. Failure to reach settlement of these accounts either by collection or abatement results in a loss of revenue to the Town and an overstatement of the Town's assets. We recommend that the Collector and Assessor review the outstanding taxes of prior years and take every legal means available to settle these accounts. C Abatements There is no evidence that the abatements recorded in the Collector's office balance with those of the Assessor's office. Abatement totals are recorded per batch processed and are not reconciled to the Assessor's monthly abatement report. In compiling monthly totals of abatements, we noted that printouts generated in the Collector's office were misfiled and did not agree with their manual spreadsheet. This breakdown in internal control jeopardizes the reliability of accounts receivable. We recommend the Collector's office review and modify their current method of recording abatements to include these steps: · reconcile by total, computer printout of abate- ments recorded with manual input spreadsheet · reconcile printouts for the month to the Assessor's monthly report of abatements granted · reconcile any differences that occur between any abatement records as well as with the general ledger · file printouts by fiscal year, by levy Some of these procedures had already been implemented by the conclusion of our examination but we expect that all recommended procedures will be put in place. III Treasurer's Bank Reconciliation The Treasurer maintains two checking accounts on a wash basis. The Arlington Trust payroll account ~0022128 as of June 30, 1986 lists outstanding checks as far back as 1974. The vendor account ~0003320227 at the Bank of New England lists outstanding checks as far back as 1976. While it is true that the vendor and payroll checking accounts zero out each month it is equally true that the municipality has a vested interest in all outstanding checks until such a time as they have been paid. Such checks represent a municipal obligation offset by the unexpended funds in the bank. These checks should be adequately controlled and accounted for on a monthly basis. To strengthen such control and simplify the reconciliation process, we recommend that all checks outstanding for more than six months be returned to cash and added to the tailings or unclaimed checks account, maintaining adequate supporting documentation as to warrant number, date, check number, payee and amount. IV Assessors Abatement Procedures Our examination of abatement procedures indicates a need for improvement. The abatement record book for real estate, personal property, and motor vehicle excise levies did not agree with certificates issued. Voided and adjusted abatement certificates were not noted on the abatement record book and as a consequence numerical sequence was out of order. Posting from the certificates to the abatement record book for fiscal year 1986 was not complete as of our audit date. 9 Although the Assessor notifies both the Accountant and Collector of monthly abatements in the form of a letter, this process is not done on a timely basis. In order to increase controls in this area, we strongly recommend that formal procedures be established for the initiation, approval and processing of abatements. Voided certificates should be noted on the abatement record book to maintain numerical sequence. Every effort should be made to post to the abatement record book and balance abatements with the Collector on a monthly basis. Compliance with these procedures should be reviewed by the department head. V Collector's Failure to Turnover to Treasurer The Collector has over a period of years kept unidentified receipts in his checking account in excess of his fees to the point that these receipts as of June 30, 1986 amounted to $34,653. The failure to report such receipts causes an understatement of the municipality's assets. Such receipts further indicates a weakness in the collection process. All receipts should be classified and reconciled on a daily basis. Failure to identify receipts on a timely basis renders the identification that much more difficult. We recommend that the Collector turn over to the Treasurer all such unidentified receipts less any fees to which he may be entitled by town by-law, to be in compliance with Massachusetts General Laws' Chapter 60, Section 2, which reads in part as follows, "...He shall also give to the Treasurer an account of all charges and fees collected by him. He shall once in each week or more often, pay over the Treasurer all money received by him for taxes and interest during the preceeding week...". 10 VI Selectmen Procedures Manual We noted that the Accountant's, Assessors' and Collector's office do not maintain procedures manuals. These departments rely on one key employee for the functioning of the department. Department heads do not establish formal duties for the employees within their departments, creating confusion among personnel. This manual should consist of an organizational chart of the town and its departments with a description of job duties, responsibilities and procedures. In developing the manual, the present responsibilities of departmental personnel should be reviewed and practices inconsistent with sound internal control procedures eliminated. Such a manual provides better control, improved efficiency and a reference for new employees. The foregoing conditions were considered in determining the nature, extent and timing of audit tests we applied to our examination of the financial statements and this report does not modify our financial report dated February 27, 1987. Other minor weaknesses in internal accounting control were identified but were considered immaterial in the circumstances and did not affect our substantive testing. During the course of our examination the weaknesses noted in this report were discussed with town officials responsible for the various functions involved. The importance of taking corrective action was stressed and we reiterate here, that management, through an adequate system of internal control, has the responsibility for ensuring that the Town's existing and potential assets are properly accounted for and safeguarded against loss, misuse or misappropriation. 11 We wish to take this opportunity to thank all of the Town's officials and personnel for their assistance and cooperation during the course of our audit. If we can be of any further assistance in implementing any of the recommendations made in this report, please do not hesitate to be in touch with us. Sincerely, May 31, 1987 ot{ cou Department of Revenue 12 TOWN OF NORTH ANDOVER, MASSACHUSETTS MANAGEMENT REPORT June 30, 198~ $£P ~ 3 198~ IRA A. JACKSON COMMISSIONER EDWARD J. COLLINS, Jr. DEPUTY COMMISSIONER KENNETH A. MARCHURS DIRECTOR OF ACCOUNTS Board of Selectmen Town of North Andover North Andover, Massachusetts 01845 MAIL ADDRESS P.O BOX 7015 BOSTON MASS 02204 Honorable Selectmen: · We have examined the financial statements of the Town of North Andover, Massachusetts for the year ended June 30, 1984 and have issued our report thereon dated April 8, 1985. As part of our examination, we made a study and evaluation of the town's system of internal accounting control to the extent we considered necessary to evaluate the system as required by generally accepted auditing standards. Under these standards, the purposes of such an evaluation are to establish a basis for reliance on the system of internal accounting control to determine the nature, timing and extent of other auditing procedures that are necessary for expressing an opinion on the financial statements and to assist the auditor in planning and performing his examination of the financial statements. Our examination of the financial statements made in accordance with ' generally accepted auditing standards, including the study and evaluation of the town's system of internal accounting control for the year ended June 30, 1984, would not necessarily disclose all weaknesses in the system because it was based on selective tests of accounting records and related data. However, such study and evaluation disclosed the following weaknesses that we believe should be brought to your attention. The following summary of findings defines the various weaknesses inherent in the internal accounting control systems of the town as: Type A - Comments - These are the weaknesses that if not corrected quickly, can cause the most problems. They carry with them a high risk of error or possible irregularity. Type B - Comments - These are the weaknesses that are also important, but immediate corrective action is not as necessary since assets are still reasonably safeguarded. These areas, however, once corrected will serve to strengthen the town's internal administrative as well as its accounting controls. While this report may appear to portray a one-sided picture of the town's operations, its main objective is to point out areas of concern that we feel should be corrected. INDEX Pa~e Type A Weaknesses Noted 1. General Approval of treasury warrants 2. Investments No record of investments being maintained 3. Assessors Verification of annual property valuations 4. Bids Purchases made in excess of ~4,000 ~lthout formal bid 5. Departmental turnovers More frequent turnovers of cash needed Type B Weaknesses Noted 1. Trust Funds Receipts and expenditures not being reported to to~n accountant 6 3 e A Weaknesses Noted 1. General Approval of Treasury Warrants In our last Management Report, which accompanied the Fiscal Year 1981 aulit, we noted that some payroll and expense warrants were not signed by a maiority of selectmen in violation of Chapter 41, Section 56 of the Ma ~sachusetts General Laws and the North Andover Town by-laws. This practice ha not been corrected. During the current audit period 20 warrants were si by less than a majority of the selectmen. ~e review and approval of a warrant by the Board of Selectmen is an integral part of the internal control of municipal finance established by the Massachusetts General Laws. We, , recommend that all selectmen or, at least, a majority review and approve each warrant. 2. Investments We noted during our examination of the cash accounts that investments not recorded in the accounting records of the town. If investments are t recorded, accounting errors may remain undetected and uncorrected, thereby a severe breakdown tn internal control. We recommend that; a) all investments be placed on warrants when the is purchased b) entered as a receipt upon redemption, and c) the treasurer keep a log of investments, detailing purchase date, account rate of interest, maturity date, amount of interest earned and d~pository. 3. Assessors Verification of annual property valuations The assessors do not keep a manual running total of valuation changes r~ceived during the year from the Municipal Management Corporation Computer. As us~ de sh vi. pa~. lu th th4 pr4 aw sp be re a result, there is no verification of the annual total valuation produced the MMC Computer and from which the town's tax rate is established. We recommend that the assessors maintain a running total valuation ag last year's valuation as the initial base and incorporating additions or etions during the year as they occur. 4. Competitive Procurement We observed two instances where the procurement practices of the town uld be improved. They were: the lack of competitive procurement of oline and the procurement of various paper products used by the school ch department. Chapter 40, Section 4G of the Massachusetts General Laws uires: "...., no contract for the purchase of equipment, supplies or materials, the actual or estimated cost of which amounts to four thousand dollars or more,.., shall be awarded unless proposals for the same have been invited by advertisement..." The practice of not competitively procurring gasoline, not only rates Massachusetts General Laws, but, also, could result in the town 'lng more for gasoline than necessary. The town competitively procured various paper products for the school ~ch department, however, the bidder only guaranteed the prices identified in bid for four months. After the four months had expired, the bidder raised prices on most of the paper products. The bid specifications for any zurement should require bidders to guarantee the prices, upon which the ~rd is made, for the duration of the contract. Without such a ~cification, there is no assurance that prices, competitively selected, will the most economical for the entire procurement of supplies; thereby [ucing the effectiveness of the procurement process. 5 We recommend: a) the town competitively procure gasoline as required by Chapter 40, Section 4G of the Massachusetts General Laws; and b) include in the specifications for competitive procurement of supplies, that the prices offered by bidders will be guaranteed for the entire duration of the contract. 5. Departmental Turnovers - Building Department, Health Department and Town Clerk More frequent turnover (deposit) of cash with the treasurer is needed Cash receipts are not being turned over to the treasurer for deposit on a timely basis by the Building Department, Health Department and Town Clerk. This practice increases the possibility that cash may be lost or misplaced. Furthermore, the town could lose interest which might be earned on these idle funds. We recommend that turnovers be made more frequently, at least weekly. Type B Weaknesses Noted 1. Trust Funds The income of certain trust funds in the custody of the town treasurer is not being reported to the town accountant. Therefore, this income from trust funds which have a permanent dividend order is not being reflected in the accounting records of the town. Not reporting this income increases the likelihood that errors or omissions by external depositories may not be detected and corrected. We recommend that all interest, including interest from trust funds having a permanent dividend order, be reported to the town accountant. Uniform Municipal Accounting System The Commonwealth has revised the accounting principles now in effect for the municipalities, the main purpose of which was to bring these principles into conformity with Generally Accepted Accounting Principles (GAAP). The revised system has been designated as the "Uniform Municipal Accounting System" (UMAS) and its main thrust is to establish a series of funds and groups of accounts, as presented in the updated publication of "Government Accounting, Auditing and Financial Reporting" (G.A.A.F.R.) published by the National Committee on Governmental Reporting in 1980, in order to facilitate the preparation of more meaningful financial statements and reports. It is documented in a revised Accounting Manual (a new "green book") that has been published by the Bureau of Accounts. Currently the revised system is being adopted by some of the communities in the Commonwealth on a voluntary basis. We recommend that you familiarize yourself with the revised system and consider its adoption as soon as it is feasible. Our examination uncovered other minor weaknesses in the accounting internal control system that we considered to be immaterial and accordingly did not affect the nature, timing or extent of our substantive testing. The foregoing conditions were considered in determining the nature, timing and extent of audit tests we applied in our examination of the financial statements and this report does not modify our financial report dated April 8, 1985. During our evaluation of the town of North Andover's internal control system, the forementioned weaknesses were discussed with the town's management personnel responsible for that particular accounting function. In this regard, we would appreciate receiving, at your earliest convenience, any thoughts you may have with respect to implementing our recommendations and a proposed timetable for same. In conclusion, we wish to take this opportunity to thank you for your cooperation during the course of our audit. It is very important that you commence corrective action on the aforementioned weaknesses immediately. We would be pleased to assist you in developing such a corrective course of action should you so desire. Sincerely, Kenneth A. Marchurs Director, Bureau of Accounts Department of Revenue May 3, 1985