The URL can be used to link to this page

Home My WebLink AboutMiscellaneous - 7 Royal Crest 4 �..�._ .' � � C�� f �� f i E i L \C� ill ,� � v l Lm'(,e,L CC-0 n e -vh f c ccs Vn n �)oDf L-c.cu ro,-- O� Skwr' � OD rn i �v w' IdX.�1J �y1� • 'STL"kD j• ' 5�''w..r".. any¢ • R _�v •�pR97gd�Yr North Andover Health Department (ommunity and Economic Development Division AIMCO December 1,2015 :Royal Crest 50 Royal Crest Drive. North Andover,MA. 01845 .: RE: 7 Royal Crest Drive,Apt: 4 November 2,2015 Order Letter—Chronic Dampness Findings .Dear Mr. O'Connor, The North Andover Health Department performed a re-inspection of 7 Royal Crest,Apt.4.0ur findings - where as such: • Bathroom—Evidence of mold and chronicdampness in the closet.Replacement of several boards.Treatment of wood had taken place prior to the arrival of the Health Department. Remediation complete. • Second Bedroom-Top Corner of bedroom,-Evidence of mold and chronic dampness;wood had been treated prior to the Health Departments arrival.. Remediation.complete: Second Bedroom interior bottom backwall, no moisture found Letter of Compliance A Health Department_ORDER LETTER dated November 2,2015 was issued to you as owner of record of the property listed above citing violations of the State Sanitary Code, 105 CMR 410.000,Minimum Standards of Fitness for Human Habitation. A re-inspection of the property has found that all of the violations noted on the Order Letter have been corrected. The Health Department would like to thank you for your cooperation. S ncerely, Michele Grant Cc: Greenwoods Board of Health Members - - File North Andover Health Department, 1600 Osgood Street,Suite 2035, North Andover,MA 01845 Phone: 978.688.9540 Fax: 978.688:8476 North Andover Health Department (ommunity and Economic Development Division November 23, 20.15 To Owners of Record: Property Location: AIMCO-Royal Crest 7 Royal Crest Drive Apt. 4 50 Royal Crest Drive. North Andover, MA 01845 North Andover, MA 01845 Board of Health Decision In accordance with M.G.L. c. 111, §§ 127A and 127B, 105 CMR 400.000: State Sanitary Code, Chapter 1: General Administrative.Procedures and 105 CMR 410.000: State Sanitary Code, Chapter II; Minimum Standards of Fitness for Human Habitation, a hearing was held on November 19, 2011 at 7:15 PM in the North Andover Town Hall, 120 Main Street. The hearing was held in the matter of 7 Royal Crest Drive,Apt. 4; Board of Health Order Letter dated November 2,2015. Violations noted in regards to chronic dampness within the premise. Present at the meeting were the Board of Health members, Health Department staff and representatives from AMICO/Royal Crest Apartments and the tenants. All parties present had opportunity to address the Board of Health. After careful deliberation, and amendments to the original motion, the Board of Health unanimously voted the following; MOTION made by Mr.Fixler to maintain the order letter to correct the problems.Dr. MacMillan seconded the motion. Discussion ensued regarding the verbiage of the motion as Mr.Pease suggested. Page l of). North Andover Health Department, 1600 Osgood Street, Suite 2035, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 MOTION made by Dr.MacMillan to amend the order letter with suggestions made by Mr.Pease"..remove affected portions of walls..."and "*eeessaff building permits,if required...".Motion seconded by.Mr.McCarthy. MOTION made by Dr.MacMillan to vote on the main motion as amended.Motion seconded by Mr.Fixler.All were in favor and the motion passed unanimously. The Order Letter was to be reissued to AIMCO. (See attached)Note that the tenants have permanently vacated the premise and the apartment is not to be rented until a letter of compliance is issued by the Health Department. Susan Sawyer, RS Public Health Director cc: Tenants,.Greenwood Encl: Order Letter dated November 23, 2015 Page 2 of 2 North Andover Health Department, 1600 Osgood Street, Building 20, Suite 2-36, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 Grant, Michele From: Brandi Greenwood <brandi1815@verizon.net> Sent: Friday, November 06, 2015 10:45 AM To: Grant, Michele Subject: Fwd: Response from AIMCO Hi Michelle, This is the response I got from AIMCO. Regards, Brandi Greenwood ----------Original Message---------- From: "West,Jennifer(Boston)" Date: Oct 30,2015 4:26:28 PM Subject: Reported mold and lease break fees To: "'brandi1815@verizon.net"'<brandi1815&-verizon.net></brandi1815(0 Cc: "O'Connor, Daniel (042391-Royal Crest Estates(North Andover))"<Daniel.00onnoragimco.com> Dear Mr. & Mrs. Greenwood, ZF Our environmental consultant inspected your apartment#7-004 at Royal Crest Estates North Andover and observed that moisture levels were at or below normal, and that the visible mold in the bathrooms (which was surface mold only) appears to be caused by hanging towels and lack of adequate use of the exhaust fan. They did not find any evidence of a leak or moisture intrusion from outdoors. We entered your apartment to inspect and remedy a mold situation that you reported to us, as any responsible owner would do. We did so in compliance with Massachusetts law. In short, based on the conditions in your apartment the owner does not have liability for the occurrence of mold in your apartment. Even so, solely as a customer service gesture we are willing to waive half of our standard lease termination liquidated damages of two months' rent. In exchange for this concession, however, we will expect you to execute a waiver of all claims against the owner, as we would expect this matter to be deemed fully settled upon granting the concession. Please let us know if this is acceptable. If so, we will have our attorney draft the necessary document. Sincerely, i Grant, Michele From: Brandi Greenwood <brandi1815@verizon.net> Sent: Monday, November 02, 2015 8:54 AM To: Grant, Michele Subject: Photos 7 Royal Crest Unit 4 Attachments: imagel.JPG; image9.JPG; imagel5.JPG; imagel6.JPG; imagel7.JPG; imagel4.JPG; imagell.JPG; imagel2.JPG; image1O.JPG; image8.JPG; image7.JPG; image6.JPG; image5.JPG; image4.JPG; image3.JPG; image2.JPG;ATT00001.txt Hi Michelle Attached are the photos of the mold. Have you already been in contact with the Royal crest office? Thank you, Brandi & Elijah Greenwood 978-887-1732 :s 1 Grant, Michele To: O'Connor, Daniel (042391-Royal Crest Estates (North Andover)) Cc Susan Sawyer(ssawyer@townofnorthandover.com); Hadge, Lisa Subject: RE: Compliance Letter Da n, We were unaware of the remediation that took place in 2011 in this apartment. We weren't involved in that mold/chronic dampness situation. During this inspection we reported what we saw.We reported no visual mold at that time, however,There were signs of treatment and wood replacement. I would suggest the Health Department Staff be present the next time you open an affected portion of a wall or ceiling. Sincerely; Michele E. Grant Public Health Agent Town of North Andover. 1600 Osgood St I Suite 2035 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mgrant@townofnorthandover.com Web www.TownofNorthAndover.com --- Original Message----- From: O'Connor, Daniel (042391-Royal Crest Estates(North Andover)) [mailto:Daniel.00onnor@aimco.com] Sent:Tuesday, December 01, 2015 2:51 PM To: Hadge, Lisa;Grant, Michele; Sawyer, Susan Subject: RE:Compliance Letter Dear Michelle, Sorry for the follow up email. I just wanted to make sure that we are all clear to rent the apartment?Also, I spoke with my service team about treating any wood in the apartment. I know in the bathroom we had wood shelving that was cleaned and painted, I am assuming that is the wood reference. However, It was our impression from the inspection that the interior of the walls did not contain any signs of mold.We did not perform any wood treatments in the Top Corner of Bedroom, is this wood reference to the 2011 abatement we performed in the unit?Or would both wood references be towards the 2011 abatement? Once again,truly not trying to be difficult in any way,just want to make sure that I am in complete understanding of the Certificate of Compliance. 1 Thank you for your time, Daniel O'Connor Community Manager T: 978.682.7200 F: 978.682.9064 www.RovalCrestNorthAndover.com -----Original Message----- From: Hadge, Lisa [mailto:lhadRe@townofnorthandover.com] Sent:Tuesday, December 01, 2015 11:21 AM To: O'Connor,Daniel (042391-Royal Crest Estates(North Andover)); Cael,Jason (042391-Royal Crest Estates(North Andover)); Nicholas, Bryan(042391-Royal Crest Estates(North Andover)) Cc: Grant, Michele; Brandi1815@verizon.net; Sawyer,Susan; Edwin Pease (ed.pease@wilmerhale.com); MacMillan, Frank;Joe McCarthy(E-mail); Larry Fixler(E-mail);Tom Trowbridge (E-mail) Subject: Compliance Letter Attached is the letter of compliance for 7 Royal Crest Dr.Apt.4. -----Original Message----- From: noreply@townofnorthandover.com [mailto:noreply@townofnorthandover.com] Sent:Tuesday, December 01, 2015 11:37 AM To: Hadge, Lisa Subject: Message from "ComDev-Health-Ricoh" This E-mail was sent from "ComDev-Health-Ricoh" (Aficio MP C3002). Scan Dater 12.01.2015 11:37:20(-0500) Queries to: noreply@townofnorthandover.com All email messages and attached content sent from and to this email account are public records unless qualified as an exemption under the Massachusetts Public Records Law. Visit us online at www.townofnorthandover.com Social Networks twitter.com/north_a ndover www.facebook.com/northandoverma 2 COPY 41 '57a North Andover Health Department Community and Economic Development Division AIMCO December 1,2015 Royal Crest 50 Royal Crest Drive North Andover,MA. 01845 RE: 7 Royal Crest Drive,Apt: 4 November 2,2015 Order Letter—Chronic Dampness Findings Dear Mr. O'Connor, The North Andover Health Department performed a re-inspection of 7 Royal Crest,Apt.4. Our findings where as such: 0 Bathroom—Evidence of mold and chronic dampness in the closet.Replacement of several boards. Treatment of wood had taken place prior to the arrival of the Health Department. Remediation complete. • Second Bedroom—Top Corner of bedroom-Evidence of mold and chronic dampness,wood had been treated prior to the Health Departments arrival. Remediation complete. • Second Bedroom interior bottom back wall, no moisture found Letter of Compliance A Health Department ORDER LETTER dated November 2,2015 was issued to you as owner of record of the property listed above citing violations of the State Sanitary Code, 105 CMR 410.000,Minimum Standards of Fitness for Human Habitation. A re-inspection of the property has found that all of the violations noted on the Order Letter.h ave been corrected. The Health Department would like to thank you for your cooperation. S ncerel Y, Ut Michele Grant I Cc: Greenwoods Board of Health Members File North Andover Health Department, 1600 Osgood Street, Suite 2035, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 ROYA L C;R EST November 25, 2015 Michele Grant Public Health Inspector Town of North Andover Office of the Health Department 1600 Osgood Street North Andover,MA 01845 RE: Order dated November 23, 2015 regarding Unit 07 Royal Crest Drive#4 Dear Michele, This letter is to inform you that the work related to your order referenced above has been completed by our vendors and is ready for inspection by the Town of North Andover Health Department. Concern Description: - Bathroom and second bedroom,Mold throughout. Visible mold growth through the walls and ceilings. This is the second incident of Chronic Dampness and Mold. The tenant was displaced for several weeks to a Hotel. Work Requested: o Owner.shall hire a Licensed,Professional Remediation Company to remove affected portions of walls,ceilinz s etc. Paperwork must be submitted to.our.office on findings,building permits, if required,must be pulled.prior` to commencing work and appropriate inspections by Town Officials must be done prior to re-rental of this property. Action Taken: e On Tuesday, October 27"',mold areas determined by Smith and Wessel were cleaned using industry standard solution and painted with mold inhibitor paint as recommended. On Tuesday,November 24th,a licensed remediation contractor(Golden Gate Services Inc.of 40 Warren St, Yd Fl, Charlestown, MA 02129) removed parts of ceiling and walls from bedroom and bathroom areas as discussed from Board of Health Order for inspection. On Tuesday,November 24,Royal Crest Service Manager Jason Cael, Health Inspector Michele Grant and Board Member Joseph McCarthy completed an inspection of unit 07-004. Michele Grant and Joseph McCarthy confirmed that the mold was not present on the back side of the unexposed drywall and there were no signs of moisture intrusion from the foundation or dampness that would cause mold to reoccur. Based on these findings Royal Crest was given verbal acknowledgement of being compliant but was instructed:not to occupy the unit until we received a Certificate of Compliance. On Tuesday,November 24, Golden Gate Services repaired inspection holes with greenboard applied new ceiling texture and paint to bedroom and bathroom hole inspected areas. We kindly request the Certificate of Compliance at your earliest convenience, as inspection of the apartment verified compliance with November 23`d, 2015 Order. Please let me know if you require any other documentation that is needed by the City and/or State for your records. Please contact me if you have any additional concerns or questions. It was a pleasure seeing you again today and I look forward to our continued working relationship. Sincerely, . Daniel O'Connor Community Manager 978-682-7200 Grant, Michele From: O'Connor, Daniel (042391-Royal Crest Estates (North Andover)) <Daniel.00onnor@aimco.com> Sent: Wednesday, November 25, 2015 4:34 PM To: Grant, Michele; Hadge, Lisa Cc: Sawyer, Susan; Nicholas, Bryan (042391-Royal Crest Estates (North Andover)) Subject: Follow up for unit 07-004 Attachments: Board of Health Response to Order Form.docx Dear Michele, believe this is the correct format for Royal Crest in replying to the inspection, if not, please let me know what is preferred method. I look forward to our further communication and hope you all have a Happy Holiday. Sincerely, Daniel O'Connor Community Manager T: 978.682.7200 F: 978.682.9064 www.RovalCrestNortliAndover.com &.gig g'•: t 1 Grant, Michele From: Cael,Jason (042391-Royal Crest Estates (North Andover)) <Jason.Cael@aimco.com> Sent: Monday, November 23, 2015 9:04 AM To: Grant, Michele Cc: O'Connor, Daniel (042391-Royal Crest Estates (North Andover)); Nicholas, Bryan (042391-Royal Crest Estates (North Andover)) Subject: Royal Crest North Andover 07-004 inspection Good morning Michele, I have scheduled the mold affected areas to be removed in unit 07-004 on Tuesday morning (11/24/15). Would you be available to inspect behind the walls on Tuesday afternoon or on Wednesday(11/25/15)? If these times do not work please let me know your availability and I will accommodate. Thanks. Jay Cael Service Manager Royal Crest i i 3 I 1 NORTH ANDOVER HEALTH DEPARTMENT - 27 Charles Street • North Andover, MA 01845 Tel. 978 688-9540 • Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report OWNER ADDRESS DATE - 1 LUA 2-0 I , (� 4 { 3 1 i { 1 Rev.6/04 INSPECTOR -�C'�� 1 ;� � � � ,i .._,, �.: � `,�. . ; tier 'jr �� :. ' ' .��, 4 ��!, # Rt � ± � � .�. t i�� 1 Y }. i !, ry i.. ___ _ I r rw+� jl �. �r � �s, fr y � � k�{�x"y'h �c t�� A'Sd ce �� 3 ,. r �;, �X - - ��. � i I Zr a %s' :. i ., 'I u il` s.�{�� '� i'r o � ��,� I F ', , i 1r., € l� ',��. �.� +��`'�' �`.4.� `"tea ✓ -r, 3C..� .R*-sf�+°r n �m *� 24 , � z+ r , , , i E , s , _ v N Nt__. a� rv. s, } Y t r w h .d ,..«JfK �,�t5++�2`fi i �+�4.1F.�fl' � —..�_�.r.• b ?r •S`tem&. '.� t �.'°�. � d wy a fi Y `.3 �{h �f i W � s : x r. r �A e { 4. r stir a . �„�•l'�'� r c �� pry � '�� ,'�� _ { r i� ,.., � .. e• .. � y � � .._ t M * {i idi I I�it llr f � SIJ III f III it [ III i 1 1 � r w a � 1 r r ' 1 2 1 r I i II i i i � Il i i I I li 'I s i4 4 II . • -� �r �Y �f�� III i f ty �gl i f it 1 �' � �� 1 '�, � �V,. { ��. �'�y ®� , „a� � �� r 3 « � - �" � x �. � �' q �-,��g." � �: ..�` 5�e sem-=_ "°�''+�% �� ."� �:.. ��,. : � r�- ,,� ,�- ��' �ap,< f� �, ^�. .;ti. �`' �D v �;: ��r ''y1i II ' > z. ... 6 ;�, �tw '+'q i' �� .w.:;z.� * �� . * �k 5� �� ` $ k ;9 �� i, b I li t �pl f 1 4, l t.� �Y k.. +3 a R � w yix y n t" T alt i+m a 5r i 4 Vit= _ x u x � s a4 7ti;. v , M a x .4 yn" r � � /'r 1 t �/". � + � 111� •.. .. � d P d r • n1 • d i r r` X1I1 ' 1' I� P r r ' t x e^r v „ r. .M �,.•"°�. '-,�. :,.s .��. ,.< s ,y c ' ro � `< ..,. ' -.� .. _, "ri Y''-' Vii• , n _ a, or " t ws ZK*yp y s v. w, w ' r� i 1 r q , �„a g � x A" I S 1 _ 1 � i I fl ' max, r� a r: W a a lid II ?S L xf 2a # now *c, ? � k . i r may, x z } r Y � " fIn V 1� y 4 • - *yr } .�„t *,�} -+ ' +ya.F. + iii+ Jf '• ` s — •• +".Fe r��• • �v " y*f�" •' a w•. - is r ♦• ' + '� *. - , � y .. .* , „ ,,`' a{• :._t• , " �'�" ` • `�,. a -v . • } ,•,x r;Jo, .3. r 'r r. - -y , • t _at,'r .a '� ,'°r' r : At� �` **w dry `• " .µ' ~+r.� •`•'� y,d• .- `f . "• r' . •w� "{ tF H i w. s• • T , • jJ *t i ' ••a✓*.fir ..•4. .. �f"�% 4 J � ,ak. • °� • 4 °�"' . '�`+ � 4, 1-. Rte,, ` �' _ � � c '.� ` � �'• " ; x _ #. .,.�---- w-,rel"' .�� l - •--- �-' _ . .. �w t � � r 'wl• {„ F f _ _. .. 1� { �j , . ; �` �i � ; r. �� i �'� '� _ -. ��` _ r � ' �f � r `. � 't I ' �;� � A .a � ,. � �,G� ��; �,{_, . � � � E � '� �� t i �.. �„ r�, - �, rs 5. +� fF'M :v�3y�''"�ek�. 4 uy$+,- ....-.k: a'� n ".§... �a�i�j. ��°, Vis, lti}'� � U 'A.'�. • I I� a `t L • • I I •i S ♦ c t �4 S - ::ma�yy . w'��- c° + •r + e •+ ~ !3 �, Ili t • ... 4. 5�Y �« �e., • .. .. " • • .. wi 0 a •. • � � <#-� ` .^ •� 0• r '. � - tId .n• .t }4 yai'f`� + .� � .. "..r- �:• •„1 ' w .. a$��a,/t��,*a.''e ..• ♦Y Sd fi 3. .�.M ,� - .,Y �." ~•. r•a•�`�.. 8 l • L �t t I f �'� g + � .. r s.. ♦ ;�» �{.. '"n gat ' ,-y t� M .,f f; 1 •,1 .•F *�,ps r� Ps 1 t a �; t �I_ rA•a. _ t .- r' r AW JW 04 • s /�'jf i ', yS.`.ga� . • 1 r• 4++r . ' c. . .► 4, a ♦� w` d., t r.*. 'J»4„�,+. r R A r i +t" '7r i, r "'gee . ♦ .+ � "`� i� N +`!1 : * 'Gf� •- �sp + • •' -�. {�"�v re .. ; ✓ r•" 'v,,r.� �* t�. - � .�a,� "` ref ,rr' +�� t. 4r#�� "• *;�•f r jA � • � ,t 'r �r r., 1 � `04"4.., } e + «F v � ♦+r. �r� / •. .��. Ver♦..qY*h ,'��'t'••.��'`;``M�•4, '+�.' �y ** I •e.• '� ` >. �� ` .� .��; • • * t �� , '�. `s � ; 'f ,:" ,r • • i. �. 1 t •.j Y `,�#� i +'1�r s t r� .{� �r ,n<'.e a. .' r. ` t''s a �f • y i "( I r � }� ��"� t , ''d i.r �.«r ?"�� +�`*'{ # �f�1 �' .f r'� Q,K{:'•'+'� t i r x_: , 'i+#� ,# ° { •" ` S"t J �,YI } r1i. +�a S* ��.{.r �� '+s �ri� � lµ� t #*�r Ar �' � � Mr r � +6 " '. . f ♦ v� ' t rx � �r'• n .�' ��r a +df5 � e ri � e r' r �" r ° � t. � • t r �rflPa�": �,�� .r r ,yfa:� .r# riy � ., ...'1 ! • � 'A `# twm�o� k° • ,�# `> r fir,.[�� r 4.�#1 r',' � +r��x ffy" ;� i�'i � �� ,��. atf ,� � ��r,q`r r •r� ' '�� • � Mi. +•� �+yNr 1 'w•rr 1 .� #�*dtr� .�' 4 r�. rr�r+l. r• + �°�g. ! tr ♦ Ira *a E r • f!. t yr x • _'r �� cit �♦F * �•�1 .��t t•(,t .� ��'� �'.0 �,,p t'�R{: ` ��1 . t,c`�"�' �, +A `,•'f arf, x"�. } t x f .. � � t 1. « {r j''`}f v '�l � y�v i..f 4 r< • + 'fir� '.�, � r� �+`' °� ' , kt• °- + '�+t yr. �r�•r 'f4 .� � ,/ . t.. I,�a'�,�. e, � �fl �: A ♦ �t axa 1 s �� `". �i� .#. M,rrr,�'t's t� /.afx#}t:•1I e. • �,.®'« rr 4• Et of �� p e � 4 o gt i r�r r' rya li� a* ya. }� x.a.#• a � r �� e l r.�'. f°a f�,' w� d r s '. .�r r �:�'!'�+.. .r. + r .� . ~r •� # tr is �.s y�. � � '. �4.` ,, � '. a afl s f .' •, . . l#%•4 l •..,'�f�+ f: ," ♦v •r a. C* i� �;r� a� ' .' *� �r # f rry r «( "#,a�'rA1 �1.w'y eE ►• # 4 4.,e- $ E� _ .{ . r "�, .. r . t �� t• a'r° t 1� �y5 . t � f.l a « •y•ti 'y'a,r,x�4 ; • r ,� r i E s 'r •r x` 1 ,. ►v•L „+�q•�M"+1.{. �'r .� F� a '4 �J lA`" * ✓ t ,j..r r f • r +r r �p .. 3. y �. r� -•.,.ice ROr. °r a f ^' { t4 t • # 6 r' • .`r '� , F....4 / i . f ,r t 1 t ,y e r • f . w /; }'� � tau} w �'` •a4 R� to �, �,° L, �4,.�._ E c •. * � `F•` ♦ {� r '�y,�... Fr r (� r •tia�s'Ma .*}�.1 f A y'. SllCi � w. t � �'�.s. i w�al • e:.t e � t t 'i W�`'�` f 4 •` t�"r 'r '4 �,�,� o�!s 1 �+Y' "r"'r"�f+•^"".-^- t� 1 �"•+}+Fk�.i$,r aR •''�a� �' w;6+kC 1•. r +4 rt,.y Y�` •A.�'�� :�y.! . t*f�, ! +� � f 6 $.`.f /(:E'� fq. _ .- ri .r4`['i, h�uE •"(( ?� y `,{•;y'�,�1 'iw # w r�. •'. 4..> ,4��1.'"1��• '6 'sir .�, "#.L�`t�.k'�y `a;� iiTT ! _ �sy � y+ �•r!� � 7M « .a... *r `/�,1 .1"�1 e l ihasd' yy a r £- i s°d'� .R4�..a��,`�+�''�'" +`#F��r�` y�"' T.r''` r •ya,a� 4i .' � •:�'x4,��a,i � +S w aa�t.�� `!.� �• !'�� 'r�'"�� r. FIrk f'1 '�•• ZU J I 1� 'i t ►i' u �.�, t•'.w, u, v ' � Z f r k� t _ T i i r f I -:J r.. T r „� x { it f rA k Ott � {{(�[ ' � '` • ,k x >` r 11s } t � R �•� �� k� r - . f /E s� � i a t i r 1 7 f w r i! r i 1 � ♦t t to �. • + � � ��g + A _ F t + e � • I ] 1 , II ' �6 �i i k �4 A ,c, .A 9 ! r, • �k r 1 1 f II � 1 e , k 1 + �I i �. � • $ e Irk � • - t 1 ' itrP'`;R" t�4i 1! f K. fir 4 ]$ b b � j 1 y al + 4 y � t ,a r � • 1 aWl 74 3W Y¢ •x4 , e f, a � rim J x .. R u _ II l 1 y ,e l , F I' z .. a �t t S bf 4 Oil r_ _ 77 m � JarPs as I� �g I' F. ti3 g �yapw�� P• 31 k Gs ;rM 't ,I r V m r, , x ; . - Y Ar- r H �e w ,tet$ � ,. 4 =� �n ,�;,� x r' � "�` �b�� -'n �• e sPUZ .„y .•r b C �s0 > g'.«.m",',", 1� } ^�Y,. Yn a tM� i A` �?! �r kre.�d Z:^"E` a'e�� }r.� �y.��St ffs.. .B " e�, ate` � �� '. ;rd's" �'` �� ^ ''�, ,. '�'.� '�^�A,SFS ��, 4�# ,�� 4 � �- �� d �. t r 1 �, ' � _- 1¢ t Tit / <� � » 4ƒ/ © ? 'k m ¥.2 �2 y. N � \k\�� a4nasq a . `y r r ` # WIN,, 41 not «� _ IIS 90 Os �a II a a s z m� a fi 4 v i' i I i J� ih i I , li {I i i 'r C i #§ i r { �i it li ,i �F P �I 'i i li I' it i' I i { �lui I� Iii i i i Y k r of Y E 1 ill �I �l f ;, - I If !,I �I 1� �If r , k'. f s ttM � j 3 gdMswTM `"�S IW i J I { 1 �I I i 1 a4 awl 01. pw g. w „roe r 3 r PP fY Y w b � � ay t J x � TUE D 7686 North Andover Health Department [ommunity and Economic Development Division November 23, 2015 To Owners of Record: Property Location: AIMCO-Royal Crest 7 Royal Crest Drive Apt. 4 50 Royal Crest Drive North Andover, MA 01845 North Andover, MA 01845 Board of Health Decision In accordance with M.G.L. c. l 11, §§ 127A and 127B, 105 CMR 400.000: State Sanitary Code,Chapter 1: General Administrative Procedures and 105 CMR 410.000: State Sanitary. Code,Chapter 1I: Minimum Standards of Fitness for Human Habitation, a hearing was held on November 19, 2011 at 7:15 PM in the North Andover Town Hall, 120 Main Street. The hearing was held in the matter of 7 Royal Crest Drive,Apt. 4; Board of Health Order Letter dated November 2, 2015. Violations noted in regards to chronic dampness within the premise. Present at the meeting were the Board of Health members, Health Department staff and representatives from AMICO/Royal Crest Apartments and the tenants. All parties present had opportunity to address the Board of Health. After careful deliberation, and amendments to the original motion,the Board of Health unanimously voted the following; MOTION made by Mr.Fixler to maintain the order letter to correct the problems.Dr. MacMillan seconded the motion. Discussion ensued regarding the verbiage of the motion as Mr.Pease suggested. Page I of 2 North Andover Health Department, 1600 Osgood Street, Suite_2035, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 MOTION made by Dr.MacMillan to amend the order letter with suggestions made by Mr.Pease "..remove affected portions of walls..."and "Reeessabuilding permits,if required...".Motion seconded by Mr.McCarthy. MOTION made by Dr. MacMillan to vote on the main motion as amended.Motion seconded by Mr.Fixler.All were in favor and the motion passed unanimously. The Order Letter was to be reissued to AIMCO. (See attached)Note that the tenants have permanently vacated the premise and the apartment is not to be rented until a letter of complia ce is issued by the Health Department. Z. Susan Safe'er, -� Public Healt irector cc: Tenants, Greenwood Encl: Order Letter dated November 23, 2015 Page 2 of 2 North Andover Health Department, 1600 Osgood Street, Building 20, Suite 2-36, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 �5�-` B • • h OSA akl�IA tin ORA7,Ei3 A�t North Andover Health Department [ommunity and Economic Development Division November 23, 2015 To Owners of Record: Property Location: AIMCO-Royal Crest 7 Royal Crest Drive Apt..4 50 Royal Crest Drive North Andover, MA 01845 North Andover, MA 01845 Board of Health Decision In accordance with M.G.L.c. 111, §§ 127A and 127B, 105 CMR 400.000: State Sanitary Code, Chapter I: General Administrative.Procedures and 105 CMR 410.000: State Sanitary Code; Chapter Il: Minimum Standards of Fitness for Human Habitation, a hearing was held on November 17, 2011 at 7:15 PM in the North Andover Town Hall, 120 Main Street. The hearing was held in the matter of 7 Royal Crest Drive, Apt. 4; Board of Health Order Letter dated November 2,2015. Violations noted in regards to chronic dampness within the premise.All parties present had opportunity to address the Board of Health. After careful deliberation,and amendments to the original motion, the Board of Health unanimously voted the following; MOTION made by Mr.Fixler to maintain the order letter to correct the problems.Dr. MacMillan seconded the motion. Discussion ensued regarding the verbiage of the motion as Mr.Pease suggested. MOTION made.by Dr.MacMillan to amend the order letter with suggestions made by Mr. Pease"..remove affected portions of walls..."and"may building permits,if required...". Motion seconded by Mr.McCarthy. Page 1 of 2 North Andover Health Department, 1600 Osgood Street, Suite 2035, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 MOTION made by Dr.MacMillan to vote on the main motion as amended.Motion seconded by Mr.Fixler.All were in favor and the motion passed unanimously. The Order Letter was to be reissued to AIMCO. (see attached). Present were the Board of Health members, representatives from AMICO/Royal Crest and the tenants. Note that the tenants have vacated the premise and the apartment is not to be rented until a letter of compliance is received from the Health Department. Susan Sawyer, RS Public Health Director cc: Tenants, Greenwood Page 2 oft North Andover.Health Department, 1600 Osgood Street, Building 20, Suite 2-36, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 •�SnT- rD�:7+6y�G� • RATED xv Town of North Andover CORRECTION O R D E R for HOUSING INSPECTION Issued under the provisions of The State Sanitary Code, Chapter 11,Minimum Standards of Fitness for Human Habitation 105 CMR 410.00 Date: November 23, 2015 To: Owner/Agent of Record: Property Location: AIMCO-Royal Crest 7 Royal Crest Drive Apt: 4 50 Royal Crest Drive North Andover, MA. 01845 North Andover, MA. 01845 An authorized inspection was made of your property at the above address on October 30th, 2015. This inspection revealed violations of the State Sanitary code, Chapter II, as listed below. 1 11 Owner must hire, confer, and meet on all portions of this order letter with the North Andover Health Department upon receipt. Failure to act will result in further action. After the tenant has vacated, inspectional services will do a complete walkthrough , if necessary, to determine and additional code violations. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. This apartment cannot be rented until the Health Department is satisfied with compliance. Living Room Regulation# Description ✓if conditions may Time limit for endanger or impair health,safety or compliance well-being 410.500 Bathroom and second bedroom, Mold throughout. Visible mold growth through the walls and ceilings. This is the second. 14 Days incident of Chronic Dampness and Mold. The tenant was displaced for several weeks to a Hotel. Every owner shall maintain floors, walls, doors, windows, ceiling, roofs, staircases, porches, chimneys and other structural elements of his dwelling so that the dwelling excludes wind, rain, snow, is rodent proof, watertight and free of chronic dampness. Owner shall hire a Licensed,Professional Remediation Company to remove affected portions of walls, ceilings etc. Paperwork must be submitted to our office on findings, Fix '^s � w.au.w V kATED�� building permits, if required,must be pulled prior to commencing work and appropriate inspections by Town Officials must be done prior to re-rental of this property. You are hereby ORDERED to correct these violations within the noted time limit. Failure to comply within the allotted time period, or subsequent violations, may result in a criminal complaint against you. You have a right to request a hearing before the Board of Health/Health Director. This request must be made by you, in writing, and filed within seven days after the day this order was served. If you request a hearing, all affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. The petitioner has the right to represented at the hearing. Condition exist which may permit the occupant of the dwelling to exercise one or more statutory remedies. If a non-english language is spoken as a primary language by greater than 1%of the community's population, include "This is an important legal doc m nt. It :�\y affect your rights. You should have it translated." i Michele Grant Health Inspector North Andover Health Department North Andover, MA. 01845 Cc: Elijah Greenwood—Tenant Lisa Hadge—Health Department Administration File I�c�� s fv � LZi mcb � dlz� � 15 �i 5 I} sp, 1 , I Bathroom Door ar' a R� Back of Linnen Closet IN far �f � ^ y� t ¢ �_NE 4 i �.f 8 1 I �I i I y I Back of Linen closet rn"x ar of b.. n+ n "",Y `� '�' S ,,.,fit�.✓ilPro. ` l h,` =f � fi5 a'[+ - 1J it I� I nen 14 �i �1 x,. Door Frame Entry into Bathroom Pictures of Bathroom after work completed on 10/28/2015 Ceiling f. - �� a. r+.:, 1T",•e ° s,�'�� apt. Y# t„ `p `•,� + "mak.. $• kk 4#• ' 10 �` Y p.. e✓ off. * r _ `r �'4...�. � fix, ♦K _ � _ a.. 4 4 SF h 7 Y y. i II II j i l ; r✓� l ' `.v+a 46 � ✓ Back side of linen closet door frame Grant, Michele From: Nicholas, Bryan (042391-Royal Crest Estates (North Andover)) <Bryan.Nicholas@aimco.com> Sent: Monday, November 02, 2015 12:12 PM To: Grant, Michele Cc: O'Connor, Daniel (042391-Royal Crest Estates (North Andover)) Subject: Health Department Complaint Investigation - 7 Royal Crest Dr, #4 .Attachments: 07-004 - Moisture Assessment Report.pdf Good morning Michele, Dan OConnor informed me that he spoke to you this morning about the complaint 07-004 had made related to their bathroom. The resident had contact the Management office at 3:30 pm on Tuesday, October 27th to report the issue. To ensure we were addressing the concerns appropriately we contracted Smith and Wessel Associates to perform a moisture assessment on Wednesday, October 28th throughout the apartment to ensure the matter was handled appropriately. I have attached the report from Smith and Wessel who indicated the drywall was in an air dry condition. Because there was no sign of leak or standing water they recommended cleaning the surface and painting the areas, which was completed on Wednesday afternoon. We would like to ensure we handle the matter appropriately with the Board of Health. In your recent inspection on. Friday could you please identify if there were areas of increased moisture or standing water that were located in the apartment that we need to address? Please feel free to call me or Dan to discuss your findings so we can ensure we address any repairs promptly. Yours Respectfully, Bryan Nicholas Aimco City Manager T: 9.78.682.7200 F: 978.682.9064 www.RoyalCrestNorthAndover.com 1 �g4.� r D 7�6'r�• * b W R1 TED A North Andover Health Department Community and Economic Development Division November 9, 2015 Ashton Law PC Ted Pa ado oulos - P p 28 Church Street, Suite Ten Winchester, MA 01890 RE: Request for a hearing before the Board of Health; 7 Royal Crest Drive, Apt. 4,North Andover, MA Dear Mr. Papadopoulos, The Health Department has received your request for a hearing in the matter of 7 Royal Crest Drive, Apt. 4, dated November 2, 2015. This Order Letter notes violation to 105 CMR 410.000; pertaining to chronic dampness within the premise. The Hearing has been placed on the agenda for the next regularly scheduled Board of Health meeting on Thursday,November 19, 2015. The meeting shall take place at the North Andover Town Hall, 120 Main Street; second floor conference room and begins at 7 PM. Please note, as your matter is the second of two hearings, we are unable to provide you with an exact hearing time. The first hearing will begin at 7:15 PM. At the hearing, you shall be given the opportunity to heard,to present witnesses or documentary evidence, and to show why the housing code order letter should be modified or withdrawn. As affected parties, and as required by 410.851, all tenants of#7 Royal Crest have been notified of the time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. Ysany, a , R Health Director CC: Tenants of Building 7, Royal Crest Drive Page 1 of 1 North Andover Health Department, 1600 Osgood Street, Suite 2035, North Andover, MA 01845 Phone: 978.688.9540 Fax: 978.688.8476 AASHTON LAW PC RECEIVED SHTON1 NOV 0 5 1 015 TOWN OF NORTH ANDOVER 28 CHURCr-i STREET,SurrE TSN HEALTH DEPARTMENT WINCHESTER,MA 01890 T: (781)756-6600 F: (888) 756-6680 ESP@ASHTON-LAW.COM November 4, 2015 Via Fedex (overnight delivery) Board of Health (Town of North Andover) Attn: Susan Sawyer—Health Director 1600 Osgood Street Building 20; Unit 2035 North Andover, MA 01845 Re: 7 Royal Crest Drive, Apt. 4 ("Premises") Violation Order dated November 2, 2015 Dear Ms. Sawyer, Please be advised that this office represents the owner of the referenced Premises. The purpose of this correspondence is to formerly request a hearing/appeal of the violation order that was issued by Michele Grant (Health Inspector) in accordance with 105 CMR 850. On behalf of my client, we respectfully request that the Board of Health retract the violation order, as there was no condition of disrepair warranting the order and/or the order is not founded on any reasonable/justifiable determination of a sanitary code violation. Specifically, my client responded immediately to the occupants' requests for repairs, and completed repairs and/or remediation approximately three (3) days before Ms. Grant's October 30, 2015 inspection. As such, there was no condition of disrepair that would constitute a violation of the state sanitary code. Furthermore, my -client obtained verification from a licensed third-party environmental consulting company, who confirmed that there was no unacceptable level of moisture in the Premises, nor any damage to walls or other materials that necessitated removal—and that cleaning of surfaces with bleach and water solution or with anti-microbial agent was sufficient. That is precisely the remediation work completed on or about October 27, 2015. In re: 7 Royal Crest Drive, Apt. 4 November 4, 2015 Page 2 Based on the aforementioned, we ask that you withdraw or modify the violation order, or elaborate on the Board of Health's position with respect to the alleged violation and the basis for same. I look forward to receiving notice of the scheduled hearing date and time, and to discussing this matter further with you. Please feel free to call me directly with any questions. Aimco North Andover, LLC by its Attorneys, ASHTON ' P.C, Ted dopoulos Cc: Client From: Brandi Feeney[mailto:brandi1815Ca@verizon.net] Sent: Monday, October 03, 20118:26 AM To: Customer Relations Subject: Letter of Concern DearRoyal Crest Management, lam writing this email to you in regards to a moisture issue I am having in myapartment. I have been in contact with your office on numerous occasions inregards my concerns and questions, and the service I have received is, in myopinion, unacceptable. The letter I have attached to this email is what I sentthe office after numerous attempts of not getting answers to my questions,italso explains what happened. Oncel dropped off this letter a Manager by the name of, Kevin, immediately calledme. When I answered the phone he immediately informed me that they had triedon numerous occasions to reach us for the ok to get into the apartment. Thiswas not true...they had attempted one time. When they did call us we scheduledan appointment for maintenance to come out. I clarified this for him. He alsoinformed me that there was no message for anyone to call me regarding myconcerns. I explained to him that 2 days earlier I had gone to the office andspoken with Pauline and she was going to have someone call me that day. Hisresponse was that there was no record of it. I expressed my health concerns tohim, and he said if we wanted to stay at a hotel right away we would have topay out of our own pocket and wait to be credited next month. I asked him foran email address or phone number to AIMCO, and his response was "I don't havethat information. Why don't you go online and find it". He explained thatRoyal Crest only has an account w/one hotel and they didn't have any roomsavailable until the following night. He said there was no other hotel theycould set us up at. I agreed to have him set it up for Saturday night, and hesaid Pauline would call me with the details. When Pauline called she said theycouldn't get us in the hotel until Sunday night....different from what Kevin hadsaid. So now we are set up to stay at LaQuinta starting Sunday night. Afterthis all happened I made a call to the office to speak with Pauline. When Ihad originally spoken to her, and she was going to have Maintenance Managementcall me, we had discussed a $50 credit per day for meals that AIMCO would giveus, for the amount of time we are out of our apartment. The call l made to herwas to clarify what I had to do to ensure I got that. Needless to say, shenever called me back. Itis now Sunday afternoon, and we are in the process of moving to the hotel. Istill have no guarantee that I am getting a food credit because no one calledme back, again. We paid our rent on Saturday, and we can't even stay at home. I am writing to you because I'm hoping there is something you can do to ensurethis mess is taken care of. Kevin said they may not be able to start the workright away, which I understand, but I need someone to keep me informed on theprogress. That way I know when I can no longer go back to the apartment tograb odds and ends. It hard enough being out of your home, and the horribleservice we've received makes it ten times worse. 2 BrandiFeeney & Elijah Greenwood 978-886-1732 Building 7 Apt#4 Brandi Feeney Licensed REALTOR Century 21 McLennan&Co. Direct:978-886-1732 Fax: 978-685-1959 brandi.feeneyCc-)-century21.com 3 Grant, Michele From: Brandi Greenwood <brandi1815@verizon.net> Sent: Friday, November 06, 2015 12:00 PM To: Grant, Michele Subject: Re: RE: 7 Royal Crest Drive Apt 4 I have proof of the service request via the online residential portal. Is it helpful if I print them out and scan them to you? Also, can you clarify what our roles will be? I am wondering if the Attorney for Aimco will be present, because him and I may have a"conflict of interest". I am a Resident Manager for Lincoln Property,and we have the same Attorney. Thank you Brandi On 11/06/15, Grant, Michele<MGrant(a)townofnorthandover.com>wrote: Thank you Brandi, If you remember anything else or have paperwork referencing any of this, please send it along.We will need both you and your husband to come to the Board Meeting on Nov. 19th 7:00pm at Town Hall Second floor, selectman's room. Many Thanks Michele E.Grant Public Health Agent Town of North Andover 1600 Osgood St I Suite 2035 North Andover,MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mgrant@townofnorthandover.com Web www.TownofNorthAndover.com 1 Jennifer West Director of Operations - Boston Aimco Jennifer.westgaimco.com 2 X From: Brandi Greenwood [mailto:brandi1815averizon.net] Sent: Friday, November 06, 2015 10:43 AM To: Grant, Michele Subject: 7 Royal Crest Drive Apt 4 Hi Michelle, I hope this email finds you well. I spoke with my husband a short while ago regarding your conversation with him. I have attached a copy of the demand letter sent to AIMCO from our Attorney. I am also going to forward you the response I got from AIMCO prior to my attorney sending them this. Please keep and eye out for an additional email from me with this information. Listed below are the dates we had issues with mold, and reported our concern to the office: September 2011 -Mold found in both bedrooms.We were displaced to a hotel for 2 weeks. Both back walls in the bedrooms had to be replaced. Bathroom fan has never worked properly. It has been replaced twice since we moved in.They claim mold in the bathroom is from improper use of the fan. However,the fan comes on with automatically with the light switch,so it has always been used. 04/18/2013& 12/17/2014 02/25/2013-black marks appeared throughout living room wall.They did moisture test, and then painted over marks. 01/02/2014-black marks appeared on living room walls again. Moisture test done,then painted over it. 2 02/26/2015-Spoke with Kevin Mosher regarding having no A/C covers, and concern of moisture appearing due to this. 03/16/2015-Black marks found around A/C in master bedroom because they never out covers on them. Maintenance came out to do moisture reading.They told me everything came back fine, and they painted the wall to cover the marks.Just like they did in living room a year prior. 09/14/2015-Elijah and I provided written notice due to concern of mold with our infant. About one week ago maintenance did a moisture and humidity test,they said everything was fine. I was sent an email from the Regional Manager,Jennifer West,stating that the mold found in the unit was due to improper use of the bathroom fan.They claimed to have found no mold in the guest bedroom. 10/30/2015-Elijah had board of health out.They found mold in both bathroom and guest bedroom. I hope this is helpful to you. Please let me know if there is anything further you need form me. My husband or myself, or both of us,will be there on 11/19. Thank you for everything. All my best, Brandi Greenwood 978-886-1732 All email messages and attached.content sent from and to this email account are public records unless qualified as an exemption under the Massachusetts Public Records Law. Visit us online at www.townofnorthandover.com Social Networks twitter.com/north andover www.facebook.com/northandoverma 3 4/15 06: 26PM EST Ashton Law PC —> Susan Sawyer 9786888476 Pg 1/3 Ashton Law PC Phone: (781)756-6600 Fax: (888)756-6680 To:Susan Sawyer From: Ted Papadopoulos Fax: 9786888476 Pages: 3 Re: Request for appeal hearing Date: November 04, 2015 Dear Ms. Sawyer, This office represents Aimco North Andover located on Royal Crest Drive, North Andover. Attached is a copy of the request for hearing also being sent/overnighted to you via fedex. Please feel free to call my office to discuss and/or to notify me of the hearing date. Thank you, 28 Church Street Suite Ten,Winchester, MA 01890 Received Time Nov. 4. 2015 6 :45PM No.-1 484-1t to you by SmartFaxTm ./04/15 06: 26PM EST Ashton Law PC -> Susan Sawyer 9786888476 Pg 2/3 AASHTON LAW PC SHTON1 28 CHURCH STREET,Suiim TEN WINCHESTER,MA 01890 T: (781)756-6600 F: (888)756-6680 ESP(t ASHTON-I.AW.COM November 4, 2015 Via Fedex (overnight delivery) Board of Health (Town of North Andover) Attn: Susan Sawyer-Health Director 1600 Osgood Street Building 20;Unit 2035 North Andover, MA 01845 Re: 7 Royal Crest Drive, Apt.4 ("Premises") Violation Order dated November 2,2015 Dear Ms. Sawyer, Please be advised that this office represents the owner of the referenced Premises. The purpose of this correspondence is to formerly request a hearing/appeal of the violation order that was issued by Michele Grant(Health Inspector) in accordance with 105 CMR 850. On behalf of my client, we respectfully request that the Board of Health retract the violation order, as there was no condition of disrepair warranting the order and/or the order is not founded on any reasonable/justifiable determination of a sanitary code violation. Specifically, my client responded immediately to the occupants' requests for repairs, and completed repairs and/or remediation approximately three (3) days before Ms. Grant's October 30, 2015 inspection.As such, there was no condition of disrepair that would constitute a violation of the state sanitary code. Furthermore, my client obtained verification from a licensed third-party environmental consulting company, who confirmed that there was no unacceptable level of moisture in the Premises,nor any damage to walls or other materials that necessitated removal-and that cleaning of surfaces with bleach and water solution or with anti-microbial agent was sufficient. That is precisely the remediation work completed on or about October 27, 2015. Received Time Nov, 4. 2015 6:45PM No- 1484 ./04/15 06: 26PM EST Ashton Law PC -> Susan Sawyer 9786888476 Pg 3/3 In re:**7 Royal:Crest Drive; Apt: 4 November 4;.201.5 Page 2 Based on. tli.e aforementioned,we ask:AhAf you Yvitlidra,or:modi.fy the violation. order, elaborate on the"Board. of Health's position with respect to the alleged vrolatioh:7izd,.the basis for sane. I look forward to receiving notice of the scheduled hearing date and time;and to discussing this matter:furth6r with you. Pleasefeel free to call me directly with any questions. Aimco:lVortll:Azzdover,:L�1 C liy itsAfforr ys, ASHTION P.C, Teddopoulos Cc: Client 'i Received Time Nov. 4, 2015 6:45PM No. 1484 Grant, Michele From: Brandi Greenwood <brandi1815@verizon.net> Sent: Friday, November 06,2015 10:45 AM To: Grant, Michele Subject: Fwd: Response from AIMCO Hi Michelle, This is the response I got from AIMCO. Regards, Brandi Greenwood ----------Original Message---------- From:"West,Jennifer(Boston)" Date: Oct 30,2015 4:26:28 PM Subject: Reported mold and lease break fees To: "'brandi1815@verizon.net"'<brandi1815Ca)verizon.net></brandi1815CcD. Cc: "O'Connor, Daniel (042391-Royal Crest Estates(North Andover))"<Daniel.00onnoraaimco.com> Dear Mr. & Mrs. Greenwood, Our environmental consultant inspected your apartment 97-004 at Royal Crest Estates North Andover and observed that moisture levels were at or below normal, and that the visible mold in the bathrooms (which was surface mold only)appears to be caused by hanging towels and lack of adequate use of the exhaust fan. They did not find any evidence of a leak or moisture intrusion from outdoors. We entered your apartment to inspect and remedy a mold situation.that you reported to us, as any responsible owner would do. We did so in compliance with Massachusetts law. In short, based on the conditions in your apartment the owner does not have liability for the occurrence of mold in your apartment. Even so, solely as a customer service gesture we are willing to waive half of our standard lease termination liquidated damages of two months' rent. In exchange for this concession, however, we will expect you to execute a waiver of all claims against the owner, as we would expect this matter to be deemed fully settled upon granting the concession. Please let us know if this is acceptable. If so, we will have our attorney draft the necessary document. Sincerely, i Jennifer West Director of Operations - Boston Aimco Jennifer.westgaimco.com 2 Grant, Michele From: Brandi Greenwood <brandi1815@verizon.net> Sent: Friday, November 06, 2015 10:43 AM To: Grant, Michele Subject: 7 Royal Crest Drive Apt 4 Attachments: AIMCO.pdf Hi Michelle, I hope this email finds you well. I spoke with my husband a short while ago regarding your conversation with him. I have attached a copy of the demand letter sent to AIMCO from our Attorney. I am also going to forward you the response I got from AIMCO prior to my attorney sending them this. Please keep and eye out for an additional email from me with this information. Listed below are the dates we had issues with mold, and reported our concern to the office: September 2011 -Mold found in both bedrooms.We were displaced to a hotel for 2 weeks. Both back walls in the bedrooms had to be replaced. Bathroom fan has never worked properly. It has been replaced twice since we moved in.They claim mold in the bathroom is from improper use of the fan. However,the fan comes on with automatically with the light switch,so it has always been used. 04/18/2013& 12/17/2014 02/25/2013-black marks appeared throughout living room wall.They did moisture test,and then painted over marks. 01/02/2014-black marks appeared on living room walls again. Moisture test done,then painted over it. 02/26/2015-Spoke with Kevin Mosher regarding having no A/C covers, and concern of moisture appearing due to this. 03/16/2015-Black marks found around A/C in master bedroom because they never out covers on them. Maintenance came out to do moisture reading.They told me everything came back fine,and they painted the wall to cover the marks.Just like they did in living room a year prior. 09/14/2015-Elijah and I provided written notice due to concern of mold with our infant. About one week ago maintenance did a moisture and humidity test,they said everything was fine. I was sent an email from the Regional Manager,Jennifer West, stating that the mold found in the unit was due to improper use of the bathroom fan.They claimed to have found no mold in the guest bedroom. 10/30/2015-Elijah had board of health out.They found mold in both bathroom and guest bedroom. I hope this is helpful to you. Please let me know if there is anything further you need form me. My husband or myself,or both of us,will be there on 11/19. Thank you for everything. All my best, Brandi Greenwood 978-886-1732 1 i j 11/612015 Welcome Home-Main Page w + • Slgn out Dashboard My Home My Profile My Community i Menu Show All Current Service Requests Mold Ref#80811-1 Submitted 10/2712015 Completed-Details Category Fnvironmentaf Health&Safety Location Bathroom-Other Item Mold Description Resident requested an inspection of their hall bathroom for mold, Permission to enter unit? Anytime Other-Please see comments Ref#24003-1 Submitted 12/17120141 Completed-Details Ceiling fan is noisy Ref#24002-1 Submitted 1 2/1 71201 4 Completed-Details Toilet does not flush Ref#22509-1 Submitted 1 0/1 11201 4 i Completed-Details Other-Please see comments Ref#19879-1 Submitted 7/2120141 Completed-Details Ceiling the water stain/leak Ref#19879-2 Submitted 7/212014 I Completed-Details Toilet leaks Ref#19878-1 Submitted 7/2/2014 I Completed-Details Water heater-other problem Ref#17393-1 Submitted 3/12/2014 Completed-Details Other-Please see comments Ref#17393-2 Submitted 3/1212014 I Completed-Details https://property.onsite.realpage.comm,velcomehome/?SitelD=248842Mrl=07o23maintemnce 114 11/6/2015 Welcome Home-Main Page Sign out Dashboard My Home My Profile My Community Menu Show All Current Service Requests Mold Ref#80811-1 Submitted 10127/2016 Completed-Details Other•Please see comments Ref#24003-1 Submitted 12/17/2014 1 Completed-Details Ceiling fan is noisy Ref#24002-1 Submitted 1217/2014 J Completed-Details Category Electrical and lighting Item Ceiling fan Description Bathroom ceiling fan is very loud and doesn't work. Permission to enter unit? Friday,December 19,2014 08:00 am-12:00 pm Toilet does not flush Rei#22509-1 Submitted 10/11/2014 Completed-Details Other-Please see comments Ref#19879-1 Submitted 7/212014 1 Completed-Details Ceiling tile waterstainlfeak Ref 19879-2 Submitted 7/2/2014 i Completed-Details Toilet leaks Ref#19878-1 Submitted 7/2/2014 1 Completed-Details Water heater-other problem Ref#17393-1 Submitted 3/12/2014 Completed-Details Other-Please see comments Ref#17393-2 Submitted 3/12120141 Completed-Details Outlet-other problem Ref#17393-3 Submitted 3/1 21201 4 1 Completed-Details httpsllproperty.onesite.realpage.comhvelcomehomef?SltelD=2488428#url=%23maintenance 1/4 i 11/6/2015 Welcome Home-Main Page Other-Please see comments Ref#16405-2 Submitted 1/17/20141 Completed-Details Mold Ref#16114-1 Submitted 1/2/2014 Completed-Details Category Environmental Health&Safely Location Living room Item Mold Description Looks like mold is coming thru living room wall.They tested it months ago and dint know what it was so they reprinted the wall,All the marks are re-appearing.I would like management to come out this time. Permission to enter unit? Friday,January 10,2014 01:00 pm-05:00 pm Wiring concern Rei#14077-1 Submitted 9/16/2013 1 Completed-Details Lock hard to lock/unlock Ref#14076-1 Submitted 9/16/2013 I Completed-Details Replace Building Lights Ref#14075-1 Submitted 9/1612013 1 Completed-Details Ext light bu ib is out Ref,#13969-1 Submitted 9/11/2013 I Completed-Details Other-Please see comments Ref#13989-2 Submitted 9/11/20131 Completed-Details Ext doorlock hard locklunlock Ref#13969-3 Submitted 9/11/20131 Completed-Details Other-please see comments Ref#13989-4 Submitted 9/11/20131 Completed-Details Other-Please see comments Ref#13283-1 Submitted 8/5/20131 Completed-Details Door not locked-please lock Ref#12651-1 Submitted 718/2013 1 Completed-Details Ventilation fan broken Ref#10982-1 Submitted 4/18/2013 1 Cancelled-Details Refrigerator-other problem Ref#10943-1 Submitted 411 6/201 3 1 Completed-Details t tps://property.Onsite.realpage.comMelcomehome/?SitelD=2488428#tu1=%23maintenance 2/4 i 11/6/2015 Welcome Home-Main Page Other-Please see comments Ref#16405-2 Submitted 1/17/20141 Completed-Details Mold Ref#16114-1 Submitted 1/2/20141 Completed-Details Wiring concem Ref#14077-1 Submitted 9/16/20131 Completed-Details Lock hard to locklunlock Ref#14076-1 Submitted 9/16/20131 Completed-Details Replace Building Lights Ref#14075-1 Submitted 9/16120131 Completed-Details Ext light bulb is out Rei#13989-1 Submitted 9111/20131 Completed-Details Other-Please see comments Ref#13989-2 Submitted 9/11/20131 Completed-Details Ext door lock hard lock/unlock Ref#13989-3 Submitted 9/1112013 Completed-Details Other-please see comments Ref#139894 Submitted 9/11/2013 Completed-Details Other-Please see comments Ref#13283-1 Submitted 8/5/20131 Completed-Details Door not locked-please lock Ref#12651-1 Submitted 7/812013 1 Completed-Details Ventilation fan broken Ref#10982-1 Submitted 4/18/2013 1 Cancelled-Details Category Bectrical and lighting Item Ventilation fan Description please fix my bathroom fan Refrigerator-other problem Ref#10943-1 Submitted 4/16/20131 Completed-Details Toilet-other problem Ref#10727-1 Submitted 4/2/2013 1 Completed-Details Refrigerator-other problem Ref#10727-2 Submitted 4/2/2013 1 Completed-Details Disposal clogged Ref#10727-3 httpsl/property.oresite.realpage.com)Welcomehome/?SiteID=2488428Mffl=%23maintenance 214 i 1102015 Welcome Home-Main Page Submitted 2/25/2013 Completed-Details Category Environmental Health&Safety Location Living room Item Mold Description Looks like moisture or mold is coming through living room wall.Walls are getting marks on them.Please be there early.I want to be home,and work at 11 am, Permission to enter unit? Friday.March 29,2013 08:00 am-12:00 pm Sink clogged/does not drain OK Ref#8649-1 Submitted 11/20/2012 Completed-Details Toilet leaks Ref#8649-2 Submitted 11/20/2012 Cancelled-Details Sink clogged/does not drain OK Ref#8648-1 Submitted 11/20/2012 1 Cancelled-Details Toilet leaks Ref#8648-2 Submitted 11120!20121 Completed-Details Other-please see comments Ref#7907-1 Submitted 10/612012 1 Completed-Details Outlet does not work Ref#7583-1 Submitted 0/21/20121 Completed-Details Ext light timer needs adjstmnt Ref#7583-2 Submitted 9/21/2012 1 Completed-Details Ext light bulb Is out Ref#7583-3 Submitted 9/21/2012 1 Completed-Details Light bulb is out Ref#7583-4 Submitted 0/21/20121 Completed-Details Other-Please see comments Ref#7060-1 Submitted 8/26/2012 1 Completed-Detalls Outlet does not work Ref#5701-1 Submitted 6/19/2012 J Completed-Details Other-Please see comments Ref#5701-2 Submitted 6/19/2012 Completed-Details Carpet damaged Ref At 5363-1 Submitted 6/6/2012 1 Completed-Details httpallproperty.onesite.realpage.com/welcomehome/?Site1D=2488428#url=%23malnteriance 314 SMITH& WESSEL,ASS'OCIATE'S, INC. HAZARDOUS BUILDING MATERIALS AA'D AIR QUALI7YSPECIAI:ISTS October 29, 2015 Mr. Daniel O'Connor, Site Manager Royal Crest Estates 50 Royal Crest Drive North Andover, MA 01845 Re: Visual Mold and Moisture Assessment,Royal Crest Estates, Unit 07-004, North Andover,MA Dear Mr. O'Connor: Introduction Apartment Investment and Management Company(AIMCO)retained Smith& Wessel Associates,Inc. (SWA) to perform a visual mold and moisture assessment_ in Unit 07-004 at the Royal Crest Estates apartment complex located at 50 Royal Crest Drive in North Andover,Massachusetts. The assessment, which was conducted in response to the tenant's.;report of visible mold in the apartment, was performed by Cary Buda on October 28, 2015. Because elevated moisture is one of the leading causes of fungal amplification, t contributes to the destruction of indoor building products, and can lead to the deterioration of buildings; SWA conducted testing throughout the apartment using a Protimeter Surveymaster moisture meter. The Surveymaster is a conductance type meter that uses a two-pin inspection mode enabling the consultant to instantly assess moisture conditions not only on a component surface;but also at depth. t The Surveymaster identifies by means of green,yellow, and red LEDs whether a surface is in an air-dry (0=18%), borderline (18-22%), or damp condition (>22%) { and quantifies this condition in terms of percent wood-moisture-equivalent (%WME)• F ff F 1 88 Gr�evwi l Sere TeCej�. (978) 346-4800 Suet, MA 01..562 FAX: (978) 3467265 Observations Visible mold was confirmed on a sheet rock wall in a corner of the secondary bedroom;inside-tlne-bathroom closet?on-th-e-ciaseHoor-and-the-back�of-the bathroom door. However;moisture readings taken in those locations showed. that the materials were in an air dry condition.(less than 18%WME) and thus, not generally conducive to contig-ued mold growth. Moisture levels throughout'Unit 07-004 were all less than 10% WME. In the . bathroom, the visible mold on the doors seemed to where wet towels,were hung. Often in bathrooms, if during showers the exhaust fan is not operated, the humidity may cause conditions conducive to mold growth, especially in locations such as towel closets where air flow is restricted. In the secondary bedroom, there was minor staining that appears to be mold at a corner of perimeter and interior wall. Reportedly, the tenant had indicated that there was a dresser at that corner and they noted the staining When they removed the dresser. Again, this may have promoted the onset of.mold growth due to restricted air flow at a perimeter wall where temperature changes can . cause minor moisture issues. However, our testing;for moisture levels at the location indicated dry conditions. Because moisture levels were low and no mold-related damage to the walls was observed,the sheet rock and doors can be cleaned with a bleach and water solution or with an anti-microbial agent, such as ShockWaveT�'RTU (ShockWave), and then allowed to fully dry. ShockWave is an EPA-registered ' disinfectant, sanitizer and cleaner designed specifically for mold remediation ` contractors. When the walls are dry after treatment, they can then be painted # with a mold-inhibiting paint. Should you have any questions or concerns please do not hesitate to contact me. Respectfully submitted, Siff-& li�eysnG�ltu for Gary Buda i s E S",aj_& Wew_t As5vt ia,., !kz- SwA 15436 Page 2 10/29/15 t i i NORTH ANDOVER HEALTH DEPARTMENT 27 Charles Street • North Andover, MA 01845 Tel. 978 688-9540 • Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report OWNER ADDRESS DATE OLE, L` J L 0 -T _ G c'-"' dy'�-es 1 GIL AIA AX S 1 6/04 INS Town of North Andover CORRECTION O R D E R for HOUSING INSPECTION Issued under the provisions of The State Sanitary Code, Chapter II,Minimum Standards of Fitness for Human Habitation 105 CMR 410.00 Date: November 2, 2015 To: Owner/Agent of Record: Property Location: AIMCO-Royal Crest 7 Royal Crest Drive Apt: 4 50 Royal Crest Drive North Andover, MA. 01845 North Andover, MA. 01845 An authorized inspection was made of your property at the above address on October 30th, 2015. This inspection revealed violations of the State Sanitary code, Chapter II, as listed below. Owner must hire, confer, and meet on all portions of this order letter with the North Andover Health Department upon receipt. Failure to act will result in further action. After the tenant has vacated, inspectional services will do a complete walkthrough , if necessary, to determine and additional code violations. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. This apartment cannot be rented until the Health Department is satisfied with compliance. hav><ng Room Regulation # Description ✓if conditions may Time limit for endanger or impair health,safety or compliance - well-being 410.500 Bathroom and second bedroom,Mold throughout. Visible mold growth through the walls and ceilings. This is the second 14 Days incident of Chronic Dampness and Mold. The tenant was displaced for several weeks to a Hotel. Every owner shall maintain floors, walls, doors, windows, ceiling, roofs, staircases, porches, chimneys and other structural elements of his dwelling so that the dwelling excludes wind, rain, snow, is rodent proof, watertight and free of chronic dampness. Owner shall hire a Licensed,Professional Remediation Company to remove affected j. walls, ceilings etc. Paperwork must be �� submitted to our office on findings, • S�T�L'ED'y Q�R4Tg31�, necessary permits must be pulled prior to commencing work and appropriate inspections by Town Officials must be done prior to re-rental of this property. You are hereby ORDERED to correct these violations within the noted time limit. Failure to comply within the allotted time period, or subsequent violations, may result in a criminal complaint against you. You.have a right to request a hearing before the Board of Health/Health Director. This request must be made by you, in writing, and filed within seven days after the day this order was served. If you request a hearing, all affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. The petitioner has the right to represented at the hearing. Condition exist which may permit the occupant of the dwelling to exercise one or more statutory remedies. If a non-english language is spoken as a primary language by greater than 1% of the community's population, include "This is an important legal document. It may affect your rights. You should have it translated." L Michele Grant Health Inspector North Andover Health Department North Andover, MA. 01845 Cc: Elijah Greenwood—Tenant Lisa Hadge—Health Department Administration File 1 �'ATEIyA�y Town of North Andover CORRECTION O R D E R for HOUSING INSPECTION Issued under the provisions of The State Sanitary Code, Chapter II,Minimum Standards of Fitness for Human Habitation 105 CMR 410.00 Date: November 2, 2015 To: Owner/Agent of Record: Property Location: AIMCO-Royal Crest 7 Royal Crest Drive Apt: 4 50 Royal Crest Drive North Andover, MA. 01845 North Andover, MA. 01845 An authorized inspection was made of your property at the above address on October 30th, 2015. This inspection revealed violations of the State Sanitary code, Chapter II, as listed below. Owner must hire, confer, and meet on all portions of this order letter with the North Andover Health Department upon receipt. Failure to act will result in further action. After the tenant has vacated, inspectional p p p services will do a complete walkthrough , if necessary,to determine and additional code violations. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. This apartment cannot be rented until the Health Department is satisfied with compliance. Living Room Regulation# Description if conditions may Time limit for endanger or impair health,safety or compliance well-being 410.500 Bathroom and second bedroom,Mold throughout.Visible mold growth through the walls and ceilings. This is the second 14 Days incident of Chronic Dampness and Mold. The tenant was displaced for several weeks to a Hotel. Every owner shall maintain floors, walls, floors, windows, ceiling, roofs, staircases, porches, chimneys and other structural elements of his dwelling so that the dwelling excludes wind, rain, snow, is rodent proof, watertight and free of chronic dampness. Owner shall hire a Licensed,Professional Remediation Company to remove affected walls, ceilings etc. Paperwork must be submitted to our office on findings, • . 'LED,- necessary permits must be pulled prior to commencing work and appropriate inspections by Town Officials must be done prior to re-rental of this property. You are hereby ORDERED to correct these violations within the noted time limit. Failure to comply within the allotted time period, or subsequent violations, may result in a criminal complaint against you. You have a right to request a hearing before the Board of Health/Health Director. This request must be made by you, in writing, and filed within seven days after the day this order was served. If you request a hearing, all affected parties will be informed of the date,time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. The petitioner has the right to represented at the hearing. Condition exist which may permit the occupant of the dwelling to exercise one or more statutory remedies. If a non-english language is spoken as a primary language by greater than 1% of the community's population, include "This is an important legal document. It may affect your rights. You should have it translated." t Michele Grant Health Inspector North Andover Health Department North Andover, MA. 01845 Cc: Elijah Greenwood—Tenant Lisa Hadge—Health Department Administration File Grant, Michele From: Nicholas, Bryan (042391-Royal Crest Estates (North Andover)) <Bryan.Nicholas@aimco.com> Sent: Monday, November 02, 2015 12:12 PM To: Grant, Michele Cc: O'Connor, Daniel (042391-Royal Crest Estates (North Andover)) Subject: Health Department Complaint Investigation - 7 Royal Crest Dr,#4 Attachments: 07-004 - Moisture Assessment Report.pdf Good morning Michele, Dan OConnor informed me that he spoke to you this morning about the complaint 07-004 had made related to their bathroom. The resident had contact the Management office at 3:30 pm on Tuesday, October 27th to report the issue. To ensure we were addressing the concerns appropriately we contracted Smith and Wessel Associates to perform a moisture assessment on Wednesday, October 281h throughout the apartment to ensure the matter was handled appropriately. I have attached the report from Smith and Wessel who indicated the drywall was in an air dry condition. Because there was no sign of leak or standing water they recommended cleaning the surface and painting the areas, which was completed on Wednesday afternoon. We would like to ensure we handle the matter appropriately with the Board of Health. In your recent inspection on Friday could you please identify if there were areas of increased moisture or standing water that were located in the apartment that we need to address? Please feel free to call me or Dan to discuss your findings so we can ensure we address any repairs promptly. Yours Respectfully, Bryan Nicholas Ai nco City Manager T: 978.682.7200 F: 978.682.9064 www.RoyalCrestNorthAndover.com 1 Grant, Michele From: Brandi Greenwood <brandi1815@verizon.net> Sent: Monday, November 09, 2015 2:17 PM To: Grant, Michele Subject: royal crest Hi Michelle, This is the only correspondence I have been able to find regarding the moisture issue back in 2011 when the bedrooms walls were replaced. Best, Brandi ----------Original Message---------- From:"Customer Relations" Date: Oct 5,2011 11:41:58 AM Subject: Royal Crest Estates(North Andover)/Brandi Feeney/Moisture To: "Brandi Feeney"<brandi1815@verizon.net></brandi1815@ Cc: "Customer Relations"<CustomerRelations@aimco.com>, "Ladson,Tina(Denver)"<Tina.Ladson@aimco.com> Dear Brandi, Thank you for contacting Aimco's Customer Relations Department. We have reviewed youre-mail and will be forwarding your concerns to upper management. Please allow 24-48 hours for aresponse. If you have not received a response within 48 hours, pleasefeel free to contact us at the phone# or email address below. We apologize for any inconvenience thatthis situation may have caused you. Sincerely, Joel Patterson Aimco Customer RelationsSpecialist customerrelations(a-)-aimco.com Phone#: 800-999-8600 Fax#: 303-300-3257 mcg12M MIN= ,- SSSAAtini g:A+ 1 x LZJ From: Brandi Greenwood [mailto:brandi1815@verizon.net] Sent: Friday, November 06, 2015 10:43 AM To: Grant, Michele Subject: 7 Royal Crest Drive Apt 4 Hi Michelle, hope this email finds you well. I spoke with my husband a short while ago regarding your conversation with him. I have attached a copy of the Remand letter sent to AIMCO from our Attorney. I am also going to forward you the response I got from AIMCO prior to my attorney sending them this.. Please keep and .eye out for an additional email from me with this information. Listed below are the dates we had issues with mold,and reported our concern to the office: September 2011 -Mold found in both bedrooms.We were displaced to a hotel for 2 weeks. Both back walls in the bedrooms had to be replaced. Bathroom fan has never worked properly. It has been replaced twice since we moved in.They claim mold in the bathroom is from improper use of the fan. However,the fan comes on with automatically with the light switch,so it has always been used.04/18/2013& 12/17/2014 02/25/2013-black.marks.appeared throughout living room wall.They did moisture test,and then painted over marks. 01/02/2014-black marks appeared on living room walls again. Moisture test done,then painted over it. 2 02/26/2015 Spoke with.Kevin Mosher regarding having no A/C covers,and concern of moisture appearing due to this, 03/16/2015-Black marks found around A/C in master bedroom because they never out covers on them. Maintenance came out to do moisture reading.They told me everything came back fine,and they painted the wall to cover the marks.Just like they did in living room a year prior. 09/14/2015-Elijah and I provided written notice due to concern of mold with.our infant. About one week ago maintenance did a moisture and humidity test,they said everything was fine.I was sent an email from the Regional Manager,Jennifer West,stating that the mold found in the unit was due to improper use of the bathroom fan.They claimed to have found no mold in the guest bedroom. 10/30/2015-Elijah had board of health out.They found mold in both bathroom and guest bedroom. I hope this is helpful to you.Please let me know if there is anything further you need form me. My husband or myself,or both of us,will be there on 11/19. Thank you for everything. All my best, Brandi Greenwood 978-886-1732 All email messages and attached content sent from and to this email account are public records unless qualified as an exemption under the Massachusetts Public Records Law: Visit us online at www`townofnorthandover.com Social Networks twitter.com/north_andover' www.face,book.com/northandoverma 3 Royal Crest Estates North Andover I North Andover, MA Available Apartments Page 1 of 5 Apply I Renew I Pay Rent I Submit Service Request Royal Crest Estates North Andover 50 Royal Crest Dr, North Andover,MA 01845 978-655-2746 17,Schedule a Visit 1 (236) [ vlsl7us 'IdsRAPIE Home Floor Plans Available Apartments Photos Amenities Location Lease Info Map Ratings&Reviews Contact Us Available Apartments at Royal Crest Estates North Andover Find an Browse Available Apartments Apartment Bedrooms ❑2 Bedrooms ❑3 Bedrooms Compare up to 5 floor plans Sort by Bedrooms(least to most) v Amenities ❑Air Conditioning ❑Balcony/Patio ❑High Ceilings ❑Upgraded Features a<Back to Page View Results ❑Washer/Dryer Move In mmlddlYYYY Check Availability We have 27 apartments that match your criteria exactly. - - -- - ❑ Apt 30-003(Hampton Deluxe) Move-in Special '` Bedrooms Bathrooms Sq.Ft. Floor Apartment Details One Month Free _ 2 2 885 1 Air Conditioning Get up to one month FREE when = Dishwasher you move into select apartments by f' Monthly Price 4 Available Corner Unit Available November 14th! - Garbage Disposal )� 429-$2518 Feb 2 $1ViewAllAmenities Local Map q Find on Map ❑ Apt 45-004(Hampton) Neighborhood Information Driving Directions Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 3` 2 1 885 1 Community Amenities Air Conditioning Dishwasher Fitness Center 101' k Monthly Price 9 Available Comer Unit Available Garbage Disposal Swimming Pool ; Cp $1492-$2565 Now View All Amenities Tennis Court Basketball Court - ® Interior Video I CO;Interior Photos 6T.Find on Map Community Amenities Details ❑ Apt 41-004(Hampton) Bedrooms Bathrooms Sq.Ft. Floor Apartment Details a ,# 2 1 885 1 Air Conditioning g- Rd Dishwasher Available Monthly Price? Comer Unit Available c $1492-$2587 NOW View All Amenities Garbage Disposal ! ® 1 10 Interior Video I #O;Interior Photos 6M Find on Map ❑ Apt 44-001 (Astor II) Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 2 2 1250 1 Wood Flooring Air Conditioning Monthly I?rice 9 Available Breakfast Bar - $1509-$2488Jan 19 Dishwasher View All Amenities hftp://www.royalcrestnorthandover.com/apartments/search.do?lid=en US&pid=1943&sea... 11/9/2015 Royal Crest Estates North Andover I North Andover, MA Available Apartments Page 2 of 5 Y y, Q Interior Video M Interior Photos Find on Map v.a ` ❑ Apt 34-008(Astor) Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 1200 2 Balcony/Patio J; Air Conditioning Monthly Price? Available Breakfast Bar $1537-$2666 Now Dishwasher View All Amenities Interior Video (; Y Interior PhotosQ.Find on Map ❑ Apt 43-004(Hampton) imps$ t Bedrooms Bathrooms Sq.Ft Floor Apartment Details 2 1 885 1 Air Conditioning - 'ZOW Dishwasher Monthly Price t Available Corner Unit Available �d $1542-$2651 NOW Garbage Disposal View All Amenities Interior Video @!r Interior Photos ( t+3,Find on Map ❑ Apt 20-001 (Buckingham n) Bedrooms Bathrooms Sq.FL Floor Apartment Details �' 2 1 975 1 � Air Conditioning qBreakfast Bar info Monthly Price 4 Available - Dishwasher $1545-$2692 NOW Comer Unit Available View All Amenities ® � Q Interior Video tLJ Interior Photos Find on Map ❑ Apt 07-005(Astor) Bathrooms Sq.Ft. Floor Apartment Details 1200 a Balcony/Patio e Air Conditioning Monthly Price 4 Available Breakfast Bar $1579-$2733 Dec 16 Dishwasher View All Amenities Q Interior Video k*a�Interior Photos W.FindonMap ❑ Apt 40-006(Astor) ,, Bedrooms Bathrooms Ft Apartment Floor Apartment Details. i �� 1200 2❑ Balcony I Patio Air Conditioning �,t1f1 Monthly Price v Available Breakfast Bar Dishwasher $1582-$2733 NOW View AO Amenities ® "^'—,i4 .'=b Q Interior Video a;Interior Photos V Find on Map ❑ Apt 18-009(Astor) Bedrooms I Bathrooms I Sq.Ft. Floor Apartment Details 2 2 1200 3 Balcony/Patio Air Conditioning Monthly Price 9 Available Breakfast Bar $1582-$2733 Nov 21 Dishwasher View All Amenities http://www.royalcrestnorthandover.com/apartments/search.do?lid=en US&pid=1943&sea... 11/9/2015 Royal Crest Estates North Andover I North Andover, MA Available Apartments Page 3 of 5 Y' Q Interior Video CO3;Interior Photos 91 Find on Map OWWW ❑ Apt 04-004(Buckingham) Bedrooms Bathrooms Sq:Ft. Floor Apartment Details Air Conditioning Dishwasher We Monthly Price Available Comer Unit Available $1582-$2733 Dec 1 Garbage Disposal View All Amenities ® t< Q Interior Video'Interior Photos IC4 Find on Map ❑ Apt 14-008(Astor) Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 2 2 1200 2 ,� Balcony/Patio _:a ■ Air Conditioning . Monthly Price Available Breakfast Bar $1593-$2733 Now Dishwasher. View All Amenities C 0 -- R- Q Interior Video Cps Interior Photos 6V,Find on Map ❑ Apt 15-001 (Buckingham ll) q Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 2 1 975 1 Air Conditioning =Now reakfast Bar ;.; FMonthly Price 4 Available Dishwasher y Comer Unit Available $1649-$2716 Jan 5 View All Amenities Interior Video 0:+interior.Photos Find on Map ❑ Apt 21-009(Astor) - Bedrooms Bathrooms Sq.Ft. Floor Apartment Details t4 2 2 1200 3 Balcony 1 Patio Air Conditioning t Monthly Price IF— Breakfast Bar Available Dishwasher $1652-$2855 Nov 10 View All Amenities a Q Interior Video O:Interior Photos kV.Find on Map ❑ Apt 07-004(Buckingham) x- Bedrooms Bathrooms Sq.Ft. Floor Apartment Details L� 950 1❑ _ Air Conditioning Breakfast Bar Monthly Price Available Dishwasher - } $1652-$2855 Nov 21 CornerUnit hies Available -�..■ View All Amenities Interior Video Interior Interior Photos Find on Map } ❑ Apt 14-002(Buckingham u) Bedrooms Bathrooms IF Sq.Ft. Floor Apartment Details 2 1 975 1 Air Conditioning Breakfast Bar Monthly Price 4 Available Dishwasher $1663-$2855 Now Comer Unit Available View All Amenities http://www.royalerestnorthandover.com/apartments/search.do?lid=en_US&pid=1943&sea... 11/9/2015 Royal Crest Estates North Andover I North Andover, MA I Available Apartments Page 4 of 5 n • ®Interior Video (j::Interior Photos IT. Find on Map ❑ Apt 05-003(Buckingham) "�� Bedrooms Bathrooms Sq.FL Floor Apartment Details ��❑ y � 2 1 950 1 Air Conditioning Breakfast Bar Monthly Price 4 Available Dishwasher Comer Unit Available $1679-$2952 Feb 2 View All Amenities —ca ® �$^ :Rf Q Interior Video (O.Interior Photos 4 .Find on Map ❑ Apt 40-012(Astor II) ~' Bedrooms Bathrooms Sq.FL Floor Apartment Details 2 1250 3 ' Balcony/Patio Air Conditioning r Monthly Price 4 Available Breakfast Bar .t� Dishwasher $1724-$2956 NOW View All Amenities ® _ Interior Video (O Interior Photos QW4jV0 Find on Map ❑ Apt 49-008(Astor n) ?�"), Bedrooms Bathrooms Sq.�FtFloor Apartment Details 2 12 2 washer ` Dryer Monthly Price 9 Available Balcony/Patio 1"JAIIn " Air Conditioning are $1835-$3139 NOW View All Amenities Interior Video interior Interior Photos Find on Map ❑ Apt 10-002(Windsor) Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 1300 1 washer c Dryer _ a Monthly Price 4 Available Microwave $1831-$2960 Nov 17 Breakfast Bay A View All Amenities :. Interior Video CO i Interior Photos +Find on Map ❑ Apt 27-002(Windsor) - Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 3 1300 1❑ Dryer ry Monthly Price I I Available Microwave $1836-$3420 Jars 8 Breakfast Bar "�- View All Amenities - ;fir_ 7 ® S ®Interior Video iLO,Interior Photos k*4L Find on Map ❑ Apt 23-007(Windsor) Bedrooms Bathrooms Sq.Ft. Floor - Apartment Details 3 2 1300 2 washer Dryer Monthly Price4 Available Balcony/Patio Microwave http://www.royalcrestnorthandover.com/apartments/search.do?lid=en US&pid=1943&sea... 11/9/2015 Royal Crest Estates North Andover I North Andover, MA I Available Apartments Page 5 of 5 ( $1873-$3257 J I New View All Amenitieo s tO Interior Video Interior Photos Mv Find on Map ❑ Apt 23-001 (Windsor il) j Bedrooms BathroomsSq.Ft Floor Apartment Details 2 1450 1 washer Dryer Monthly Price 4 Available Microwave r $1892-$3292 Now BreakfastAlA Bar p � View All Amenities ® " a Q Interior VideoO,Interior Photos QVJ Find on Map ❑ Apt 06-005(Windsor) I;� Bedrooms BathroomsSq.Ft. Floor Apartment Details 3 2 1300 2 washer Dryer Monthly Price 4 Available Balcony t Patio Microwave ` $1954-$3327 Now View All Amenities Interior Video ijO'Interior Photos Q44,Find on Map ❑ Apt 03-008(Windsor) Bedrooms Bathrooms Sq.Ft. Floor Apartment Details Bedrooms 1300 FF We Drysher er �7 Monthly Price 9 J Available - Balcony/Patio ,. $1954-$3170 Nov 11 Microwave View All Amenities ® Interior Video 1 j4.6 Interior Photos 1,VO Find on Map ❑ Apt 03-012(Windsor) 1 Bedrooms Bathrooms Sq.Ft, I Floor Apartment Details 3 2 1300 3 washer Dryer Monthly Price 4 Available Balcony Patio a $2024-$3444 Now Microwave View All Amenities 6 ® A Interior Video jt;Interior Photos Find on Map ❑ Apt 06-007(Windsor 11) Bedrooms Bathrooms Sq.Ft. Floor Apartment Details 3 2 1450 2 Washer � Dryer Monthly Price 9 Available Balcony/Patio 0 Microwave R $2079-$3610 Dec 8 View All Amenities Interior Video L6i Interior Photos Ed,Find on Map «Back to Page View Results Compare up to 5 floor plans rig Professionally Managed By OP Property Management,LLC-An Aimco Community®2075.All rights reserved.I Privacy l Terms 8 Conditions I Manage Notifications - Apartment prices,availability and terms are subject to change without notice.Apartment photos and floor plans are for illustrative purposes only.Actual square footage and property or apartment features may vary. http://www.royalcrestnorthandover.com/apartments/search.do?lid=en US&pid=1943&sea... 11/9/2015