HomeMy WebLinkAboutMiscellaneous - Bldg 25-4 R.C. Driver
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lll:
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7 n
x ' Town of North Andover
Office of the Health Department
Community Development and Services Division
1600 Osgood Street
North Andover, Massachusetts 01845
Susan Sawyer (978) 688-9540 - Phone
Public Health Director (978) 688-9542 - Fax
NORTH ANDOVER BOARD OF HEALTH
ORDER LETTER
Issued under the provisions of the State Sanitary Code, Chapter Ii, Minimum Standards of
Fitness for Human Habitation, 105 CMR 410.000.
Date: September 1, 2011
To Owner of Record:
AIMCO / dba Royal rrpst Estates
Property Management Office
50 Royal. Crest Drive
North Andover. MA. 01845
Property Location:
Ester Veas
25 Royal Crest Drive - Apt: #4
North Andover, MA 01845
An authorized inspection was made of your property at the above referenced address by North
Andover Health Department personnel on September 1, 2011.
This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter Il,
as listed on the attached Violation Form. You are hereby ORDERED to correct these violations
within the time allotted on the enclosed form. Failure to comply within the specified time period
may result in further action by the North Andover Board of Health.
You have the right to request a hearing before the Board of Health if you feel this order should be
modified or withdrawn. A request for said hearing must be made in writing and received by the
Health Department within se -en (2) days from the receipt of this order.
At said hearing, you will be given an opportunity to be heard and to present witnesses and
documentary evidence as to why this order should be modified or withdrawn. All affected
parties will be informed of the date, time and place of the hearing and of their right to inspect and
copy all records concerning the matter to be heard. You may be represented by an attorney. You
have the right to inspect and obtain copies of all relevant records concerning the matter to be
heard.
4ele E. Grant
Public Health Inspector
BOARD OF APPEALS 688-9541 BUILDING 688-9545 CONSERVATION 688-9530 HEALTH 688-9540 PLANNING 688-9535
Re: Property: Building 25 Apt: 4
` From: North Andover Board of Health
Date: September 1, 2011
ORDER LETTER
An authorized inspection of 25 Royal Crest Avenue &t: 4 was performed by Board of
Health staff on September 1, 2011 at which violations of 105 CMR 410.000 Chapter II of
the State Sanitary Code, Minimum Standards of Fitness for Human Habitation were
found. Failure to respond within the allotted time period may result in a Board of
Health finding that the dwelling is unfit for human habitation.
All violations must be corrected within seven (7) days of receipt of this Order Letter,
or a plan for completion must be approved by this office if a professional contractor
must be hired to do the work. The apartment may not be occupied until a certification
of compliance has been issued by the Board of Health.
Violation
Regulatory
Reference
Re -Inspection
Mold
410.500
1) Mold found on Master Bedroom walls -2 Id bedroom
walls, bathroom. Mold was found on much furniture
Strom odor of dampness.
OWNER IS RESPONSIBLE FOR MAINTAINING THE
RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS
WELL AS A WATERTIGHT ENVIRONMENT.
D:vner• shall hire a remediation company to assess and r'ernediate
the chronic dampness throughout Building 25, Apt: 4. The hired
remediation company shall confer and subrrrit all paper work to
the Health Department.
Note: Renter's child has a case ofAsthrna.
CO:
➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662
➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North
Andover, MA 01845
➢ Ester Veas — 25 Royal Crest Drive - Apt: #4, North Andover, MA
01845
➢ Melanie French—AINICOIRoyal Crest Estates, Philadelphia
➢ Mark Johnson—AIMCOIRoyal Crest Estates, North Andover
➢ Deana Susko—AIMCOIRoyal Crest Estates, North Andover
D File
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SEP 19 W1
TOWN OF NORTH ANDOVER
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PS Form 3811, February 2004 Domestic Return Receipt 102595-02-M-1540,
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• Sender: Please print your name, address, and ZIP+4 in this box •
F
•� F � r r�!y
Website http://www.townofnorthandovefcom/Pages/index
DISTRIBUTION:
To: AIMCO *
To: AIMCO **
DBA: ROYAL CREST ESTATES
CORPORATE OFFICE
ATTN: Property Management Office
ATTN: Peter Cappel, V.P. of Env. Health & Safety
Contacts
4582 S. Ulster Street
50 Royal Crest Drive
Denver, CO 80327-2662
North Andover, MA 01845
MELANIE FRENCH (PHILADELPHIA)
E-MAIL ONLY
V.P., Northeast Area
AIMCO/ROYAL CREST ESTATES
MARK JOHNSON* (c/o: NORTH
EMAIL & CERTIFIED MAIL
ANDOVER)
7004-2510-0001-6602-3302
Regional Supervisor
Tracking:
AIMCO/ROYAL CREST ESTATES
https://tools.usps.com/go/TrackConfirmAction!inagt.action
DEANA SUSKO* (c/o: NORTH ANDOVER)
EMAIL & CERTIFIED MAIL
Branch Manager
7004-2510-0001-6602-3302
AIMCO/ROYAL CREST ESTATES
Tracking:
https://tools.usps.com/go/TrackConfirmAction!inagt.acfion
PETER CAPPEL** (DENVER, CO)
EMAIL & CERTIFIED MAIL
V.P., Env. Health & Safety
7004-2510-0001-6602-3319
AIMCO/CORPORATE OFFICE
Tracking:
https://tools.usps.com/go/TrackConfirmActioninRg action
Tenant:
REGULAR 1sT CLASS MAIL
Ester Veas
ROYAL CREST ESTATES
25 Royal Crest Drive —Apt. #4
North Andover, MA 01845
Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more
information please refer to: http://www.sec.state.ma.us/pre/preidx.htm.
Please consider the environment before printing this email.
</HTML
Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more
information please refer to: http://www.sec.state.ma.us/pre/i)reidx.htm.
Please consider the environment before printing this email.
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DelleChiaie, Pamela
From: Johnson, Mark (042393 -Royal Crest Estates (Nashua)) [Mark.Johnson @aimco.com]
Sent: Friday, September 09, 20114:33 PM
To: DelleChiaie, Pamela; Grant, Michele
Cc: Sawyer, Susan
Subject: RE: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER
ATTACHED DATED 9/1/2011 - SENT 9/6/2011
Hello Pamela, Susan and Michelle,
'F
We have offered to transfer the resident to a similar apartment at RCE -North Andover.
The resident will not be responsible for any fees associated with the transfer.
The resident will need to switch utilities into their name.
RCE -NA will pay for the moving costs.
The transfer is necessary so that we can hire a contractor to make repairs.
We plan on removing the rug to investigate.
We plan on removing drywall in the bedroom to investigate the exterior foundation.
The drywall is presumed to have asbestos.
It will need to be remediate.
We have notified the moving company and contractors.
We are awaiting the resident's acceptance of the transfer.
We are hopeful for a reply by no later than Monday the 12th of September.
- Mark
From: DelleChiaie, Pamela jmailto:pddellech@townofnorthandover.com1
Sent: Tue 9/6/20114:25 PM
To: Johnson, Mark (042393 -Royal Crest Estates (Nashua)); Susko, Deana (Boston); 'Cappel@aimco.com'
Cc: French, Melanie (Philadelphia); Sawyer, Susan; Grant, Michele
Subject: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED 9/1/2011
SENT 9/6/2011
The attached State Sanitary Code violation and resulting order letter are issued to you under the provisions of
the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000.
This letter is being sent to you on behalf of Michele Grant, Public Health Inspector for the Town of North
Andover. This is a scanned copy of the original letter. The original will be sent to you via certified mail as
well.* Please call the Health Department if you have any questions. Thank you for your attention to this
matter.
Best Regards,
Pamela DelleChiaie
Departmental Assistant ICommunity Development I Health Department
Town of North Andover
1600 Osgood Street I Bldg 20 I Suite 2-36
North Andover, MA 01845
12 Office - 978-688-9540
( Fax - 978-688-8476
0 Email - pdellechiaie@townofnorthandover.com
NORTH 6067
tp
+ Town of North Andover
HEALTH DEPARTMENT
,SSACHUStt
CHECK #: La DATE:
LOCATION:
H/O NAME: va"51ao
CONTRACTOR NAME: ���
Type
of Permit or License: (Check box)
❑
Animal
$
❑
Body Art Establishment
$
❑
Body Art Practitioner
$
❑
Dumpster
$
❑
Food Service - Type:
$
❑
Funeral Directors
$
❑
Massage Establishment
$
❑
Massage Practice
$
❑
Offal (Septic) Hauler
$
❑
Recreational Camp
$
❑
Sun tanning
$
❑
Swimming Pool
$
❑
Tobacco
$
❑
Tras4lSolid Waste Hauler
$
❑
Well Construction
$
SEPTIC S, stems:
❑
Septic - Soil Testing
$
❑
Septic - Design Approval
$
❑
Septic Disposal Works Construction (DWC) $
❑
Septic Disposal Works Installers (DWI)
$
❑
Title 5 Inspector
$
❑
Title 5 Report
zi
$
then: (Indicate)
$_
�J
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(
ealth Agen t Initials
White - Applicant Yellow - Health Pink - Treasurer
Royal Crest Estates -North -Andover
October 11, 2011
Michele Grant
Public Health Inspector
Town of North Andover
Office of the health Department
1600 Osgood Street
North Andover, MA 01845
RE: Order dated September 1, 2011 regarding Units 25 Royal Crest Drive #4.
Dear Michele,
This letter is in response to your order dated September 1, 2011 regarding apartment 25-
4.
Concern Noted:
1) Mold found on Master Bedroom walls. 2nd bedroom walls. bathroom. Mold was
found on much furniture. Strong; odor of dampness
OWNER IS RESPONSIBLE FOR MAINTAINING THERENTAL PREMISES
FREE OF CHRONIC DAMPNESS, AS WELL AS A WATERTIGHT
ENVIRONMENT.
Owner shall hire a remediation company to assess and remediate the chronic
dampness throughout Building 25, Apt: 4. The hired remediation company shall
confer and submit all paper work to the Health Department.
Note: Renters child has a case of Asthina.
• Action Taken:
1) Resident has been advised in writing that they must vacate the apartment
immediately. A hotel has been secured for the resident until her transfer happens
on 10/13/11.
2) Smith & Wessel and LVI were contacted and attached is the scope for repairs.
3) This apartment has been deemed unrentable until these repairs have been
completed as well as the North Andover Board of Health Inspection.
4) We respectfully request an extension of 30 days so that our contractor may obtain
the proper permits and complete the work
5) We anticipate having this work completed by November 13, 2011 and will notify
your office for a re -inspection once complete.
Please advis if there is any further information needed.
Deana Susko
Regional Property Manager
Aimco
978-382-8127
Grant, Michele
From: Susko, Deana (Boston) [Deana.Susko@aimco.com]
Sent: Monday, October 10, 2011 1:47 PM
To: Grant, Michele
Cc: French, Melanie (Philadelphia)
Subject: FW: Apartment 25-4
Attachments: 11044 -Mold Scoping 10-7-11.pdf
Here is the plan for 25-004. The resident will remain in a hotel until later this week when we will be transferring her. She
was unable to get things packed this weekend.
Deana Susko
Northeast Operations — Boston
Mobile ~ 978-3$2-8127
From: Montembault, Kevin (042391 -Royal Crest Estates (North Andover))
Sent: Friday, October 07, 2011 12:47 PM
To: Susko, Deana (Boston)
Subject: FW: Apartment 25-4
Kevin Montembault
AIMCO
Service Manager
Royal Crest Estates: North Andover
Email: kevin.montembaultRaimco.com
Cell: 978-228-8550
Office: 978-685-5791
From: Ed Dubiel[mailto:edubiel(asmithwessel.com]
Sent: Friday, October 07, 2011 12:17 PM
To: Montembault, Kevin (042391 -Royal Crest Estates (North Andover))
Cc: Ed Dubiel (Home)
Subject: Apartment 25-4
Kevin:
Attached is the scope for 25-4. If you have any questions or corrections please let me know immediately.
I can be reached at 978-808-7976.
Ed Dubiel
Smith & Wessel
SMITH & WESSEL ASSOCIATES, INC.
HAz4wouSBuiT-DINGMATERL4LsAIVDAIR quALITYSPECIALj=
Mr. Kevin Montembault
Royal Crest Estates
North Andover, Massachusetts
October 7, 2011
Re: Finding in Apartment 25-4
Kevin:
On October 7, 2011 a representative of Smith and Wessel accompanied you to inspect
apartment 25-4 for mold damage in the unit. The findings follow:
25-4: Mold was found in the apartment and it is suspected that there is foundation and or
slab damage causing it In order to investigate the root cause of the problem it will be
necessary to remove all exterior walls six (6) high. In addition, it will be necessary to
remove carpeting in order to inspect the slab. In order to accomplish this work it will be
necessary to relocate the tenant.
If you have questions concerning these findings do not hesitate to call me.
Ed Dubiel
Smith and Wessel Associated Inc.
C1eIleChiaie, Pamela
From: French, Melanie (Philadelphia) [Melanie. French@aimco.com]
Sent: Friday, October 07, 2011 2:09 PM
To: Grant, Michele; Susko, Deana (Boston); Sawyer, Susan
Cc: DelleChiaie, Pamela; Cappel, Peter (Denver); Johnson, Mark (042393 -Royal Crest Estates
(Nashua)); Steich, Matt (Constr Srvcs - Bensalem); Lynch, Daniel (Constr Srvcs - Philly)
Subject: RE: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER
ATTACHED DATED 9/1/2011 - SENT 9/6/2011
Michele,
Thank you for the note and clarification. You are correct that we have been working with this resident regarding her
financial request, however that has not hindered or been the cause of the delay in work starting. Access to the unit has
been the problem in this case. Despite our attempts to get Ester to vacate the apartment, she has refused to do so. We
see this as entirely two separate issues... the first and most important is to have her vacate the apartment. Deana spoke
with her last night and she will be vacating. She now understands that if she does not do so in the next few days, we will
take legal action to have her vacate. To treat this problem as thoroughly as possible, we have also vacated the other
apartments adjacent to 25-4 on the terrace level in building 25.
We certainly understand the importance of getting this work done and have already had our Construction Services team
look at this unit and the surrounding units for any moisture problems. A initial plan of action is being developed and our
plan is to forward it to your office early next week. Dan Lynch and Matt Steich ( our Construction Services liaisons) have
actually been working on a plan for multiple apartments. Our understanding was that Mark Johnson had provided you with
you needed regarding the orders. Your note below indicates that may not be the case and as such, Deana will work with
Matt and Dan to provide you with a written response for each order.
The city should have also received permit request and notification that we will be replacing all of the roofs at Royal Crest
Estates. This work, in addition to the exterior work completed last year and this year will be a huge benefit to the
community. We are very excited to be making these improvements and look forward to getting the moisture issues
resolved that were seen as a result of Massachusetts tough winter and the wettest August in history.
We would be happy to schedule a time to meet with you in person or by phone to walk through all of these improvements.
Thank you again for your follow up. Deana will keep you abreast of the progress in 254.
Melanie
From: Grant, Michele[mailto:mgrant@townofnorthandover.com]
Sent: Friday, October 07, 2011 10:47 AM
To: Susko, Deana (Boston); Johnson, Mark (042393 -Royal Crest Estates (Nashua)); French, Melanie (Philadelphia);
Cappel, Peter (Denver)
Cc: Sawyer, Susan; DelleChiaie, Pamela
Subject: RE: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED
9/1/2011 - SENT 9/6/2011
Hi Melanie,
Please see the attached order letter. I've high lighted a specific paragraph on the second page. Your negotiation with
the tenants about moving, monies etc. does not negate the order letter's conditions. Recently, we asked you to follow
up on the outstanding order letters. The conditions to the open order letters have not been met. If access is the issue, I
can make a phone call to the tenants. However, this sounds like money negotiations.
As per the Order Letter. Please bring in the remediation company and assess each outstanding apartment in writing and
submit to the Health Department as soon as possible.
911ichefe E. Grant
Tudf'c 9feafth Agent
North Andover.7feafth Department
North Andover, .911,4. 01845
978-688-9.540
978-688-8476 - Ea-�
From: Susko, Deana (Boston) [ma i Ito: Deana. Susko@aimco.com]
Sent: Thursday, October 06, 20118:41 AM
To: Grant, Michele
Cc: French, Melanie (Philadelphia)
Subject: FW: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED
9/1/2011 - SENT 9/6/2011
Hi Michele,
I have been communicating with this resident for the past several days. She refuses to leave her apartment and allow us
to transfer so that we may investigate and remediate this problem correctly. Our adjustors are involved and will be
assessing her damaged belongings for reimbursement. She is still refusing to transfer. At this point I have requested that
she come in and meet with me as she is not returning my phone calls and will only communicate via email. I will keep you
posted, but at this point we cannot begin the repairs until she is out of the apartment.
Deana Susko
Northeast Operations ~ Boston
Mobile ~ 978-3$2-$127
From: Johnson, Mark (042393 -Royal Crest Estates (Nashua))
Sent: Tuesday, October 04, 20113:31 PM
To: Susko, Deana (Boston)
Subject: FW: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED
9/1/2011 - SENT 9/6/2011
From: Johnson, Mark (042393 -Royal Crest Estates (Nashua))
Sent: Friday, September 09, 20114:33 PM
To: DelleChiaie, Pamela; mgrant@townofnorthandover.com
Cc: Sawyer, Susan
Subject: RE: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED
9/1/2011 - SENT 9/6/2011
Hello Pamela, Susan and Michelle,
We have offered to transfer the resident to a similar apartment at RCE -North Andover.
The resident will not be responsible for any fees associated with the transfer.
The resident will need to switch utilities into their name.
RCE -NA will pay for the moving costs.
SMITH & WESSEL ASSOCIATES, INC.
HAZARDOUS BUILDING MATERIALS AND AIR QUALITY SPECIALISTS
Mr. Kevin Montembault
Royal Crest Estates
North Andover, Massachusetts
October 7, 2011
Re: Finding in Apartment 25-4
Kevin:
On October 7, 2011 a representative of Smith and Wessel accompanied you to inspect
apartment 25-4 for mold damage in the unit. The findings follow:
25-4: Mold was found in the apartment and it is suspected that there is foundation and or
slab damage causing it. In order to investigate the root cause of the problem it will be
necessary to remove all exterior walls six (6) high. In addition, it will be necessary to
remove carpeting in order to inspect the slab. In order to accomplish this work it will be
necessary to relocate the tenant.
If you have questions concerning these findings do not hesitate to call me.
Ed Dubiel
Smith and Wessel Associated Inc.
Grant, Michele
To: Susko, Deana (Boston); Johnson, Mark (042393 -Royal Crest Estates (Nashua)); French,
Melanie (Philadelphia); peter.cappel@aimco.com
Cc: Sawyer, Susan; DelleChiaie, Pamela
Subject: RE: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER
ATTACHED DATED 9/1/2011 - SENT 9/6/2011
Attachments: Order Letter - Bldg 25 Apt 4 - 9-6- 2011.doc
Hi Melanie,
Please see the attached order letter. I've high lighted a specific paragraph on the second page. Your negotiation with
the tenants about moving, monies etc. does not negate the order letter's conditions. Recently, we asked you to follow
up on the outstanding order letters. The conditions to the open order letters have not been met. If access is the issue, I
can make a phone call to the tenants. However, this sounds like money negotiations.
As per the Order Letter. Please bring in the remediation company and assess each outstanding apartment in writing and
submit to the Health Department as soon as possible.
Michefe E. Grant
Tu6C'c 9fealth Agent
%orthAndoverYfeafth cDepartment
NorthAndover, W. 01845
978-688-9540
978-688-8476 - Eax
From: Susko, Deana (Boston) [mailto:Deana.Susko@aimco.com]
Sent: Thursday, October 06, 20118:41 AM
To: Grant, Michele
Cc: French, Melanie (Philadelphia)
Subject: FW: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED
9/1/2011 - SENT 9/6/2011
Hi Michele,
I have been communicating with this resident for the past several days. She refuses to leave her apartment and allow us
to transfer so that we may investigate and remediate this problem correctly. Our adjustors are involved and will be
assessing her damaged belongings for reimbursement. She is still refusing to transfer. At this point I have requested that
she come in and meet with me as she is not returning my phone calls and will only communicate via email. I will keep you
posted, but at this point we cannot begin the repairs until she is out of the apartment.
Deana Susko
Northeast Operations — Boston
Mobile — 978-382-8127
From: Johnson, Mark (042393 -Royal Crest Estates (Nashua))
Sent: Tuesday, October 04, 20113:31 PM
To: Susko, Deana (Boston)
Subject: FW: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED
9/1/2011 - SENT 9/6/2011
From: Johnson, Mark (042393 -Royal Crest Estates (Nashua))
Sent: Friday, September 09, 20114:33 PM
To: DelleChiaie, Pamela; mgrant@townofnorthandover.com
Cc: Sawyer, Susan
Subject: RE: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED
9/1/2011 - SENT 9/6/2011
Hello Pamela, Susan and Michelle,
We have offered to transfer the resident to a similar apartment at RCE -North Andover.
The resident will not be responsible for any fees associated with the transfer.
The resident will need to switch utilities into their name.
RCE -NA will pay for the moving costs.
The transfer is necessary so that we can hire a contractor to make repairs.
We plan on removing the rug to investigate.
We plan on removing drywall in the bedroom to investigate the exterior foundation.
The drywall is presumed to have asbestos.
It will need to be remediate.
We have notified the moving company and contractors.
We are awaiting the resident's acceptance of the transfer.
We are hopeful for a reply by no later than Monday the 12th of September.
- Mark
From: DelleChiaie, Pamela[ma iIto: pdellech@townofnorthandover.com]
Sent: Tue 9/6/20114:25 PM
To: Johnson, Mark (042393 -Royal Crest Estates (Nashua)); Susko, Deana (Boston); 'Cappel@aimco.com'
Cc: French, Melanie (Philadelphia); Sawyer, Susan; Grant, Michele
Subject: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED 9/1/2011 -
SENT 9/6/2011
The attached State Sanitary Code violation and resulting order letter are issued to you under the provisions of
the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000.
This letter is being sent to you on behalf of Michele Grant, Public Health Inspector for the Town of North
Andover. This is a scanned copy of the original letter. The original will be sent to you via certified mail as
well.* Please call the Health Department if you have any questions. Thank you for your attention to this
matter.
Best Regards,
Pamela DelleChiaie
Departmental Assistant ICommunity Development I Health Department
Town of North Andover
1600 Osgood Street I Bldg 20 1 Suite 2-36
North Andover, MA 01845
DelleChiaie, Pamela
From:
Grant, Michele
Sent:
Tuesday, October 04, 2011 3:24 PM
To:
Susko, Deana (Boston); 'Johnson, Mark (042393 -Royal Crest Estates (Nashua))'; French,
Melanie (Philadelphia)
Cc:
Sawyer, Susan; DelleChiaie, Pamela
Subject:
BUILDING 25 apt: 4
I have an outstanding order letter dated September 1, 2011 for Building 25 APT: 4. All violations were to be corrected
within 7 days of receipt of this order, or a plan from a professional for completion was to be submitted for approval by
this office.
Please Advise
Wichefe E. Grant
1Pud fic Meafth Agent
NorthAndoverYfeafth (Department
North Andover, MA. 01845
978-688-9540
978-688-8476 - (Fax
Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more
information please refer to: htto://www.see.state.ma.us/are/preidx.htm.
Please consider the environment before printing this email.
4
Grant, Michele
From:
Johnson, Mark (042393 -Royal Crest Estates (Nashua)) [Mark. Joh nson@aimco. com]
Sent:
Friday, September 09, 20114:33 PM
To:
DelleChiaie, Pamela; Grant, Michele
Cc:
Sawyer, Susan
Subject:
RE: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER
ATTACHED DATED 9/1/2011 - SENT 9/6/2011
Hello Pamela, SusanZswitch
We have offered to tdent to a similar ap ent at RCE -North Andover.
The residen III not for anv fees as iated with the transfer.
The reside t will neeities into thei ame.
RCE-NA,will pay for„ts.
The transfer is necessary so that we can hire a contractor to make repairs. .
We plan on removing the rug to investigate. 'tr
We plan on removing drywall in the bedroom to investigate the exterior fcndation.
The drywall is presumed to have asbestos. GG
It will need to be remediate.
We have notified the moving company and contractors.
We are awaiting the resident's acceptance of the transfer.
We are hopeful for a reply by no later than Monday the 12th of September.
- Mark
V i
From: DelleChiaie, Pamela [mallto:pdellech@townofnorthandover.com1
Sent: Tue 9/6/20114:25 PM
To: Johnson, Mark (042393 -Royal Crest Estates (Nashua)); Susko, Deana (Boston); 'Cappel@aimco.com'
Cc: French, Melanie (Philadelphia); Sawyer, Susan; Grant, Michele
Subject: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED DATED 9/1/2011
SENT 9/6/2011
The attached State Sanitary Code violation and resulting order letter are issued to you under the provisions of
the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000.
This letter is being sent to you on behalf of Michele Grant, Public Health Inspector for the Town of North
Andover. This is a scanned copy of the original letter. The original will be sent to you via certified mail as
well.* Please call the Health Department if you have any questions. Thank you for your attention to this
matter.
Best Regards,
Pamela DelleChiaie
Departmental Assistant ICommunity Development I Health Department
Town of North Andover
1600 Osgood Street I Bldg 20 1 Suite 2-36
North Andover, MA 01845
2 Office - 978-688-9540
Fax -978-688-8476
Email-pdellechiaie@townofnorthandover.com
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S'
NORTH ANDOVER HEALTH DEPARTMENT
27 Charles Street • North Andover, MA 01845
Tel. 978 688-9540 • Fax: 978 688-9542
email: healthdept@townofnorthandover.com
Complaint Investigation/Inspection Report
North Andover Health Department
Community Development Division
September 15, 2011
Mark Johnson
Property Management Office
AIMCO - DBA: ROYAL CREST ESTATES
50 Royal Crest Drive
North Andover, MA 01845
Re: Building 25 Royal Crest Estates, North Andover, MA 01845
This correspondence is in regards to chronic water conditions noted at Building 25, Royal Crest
Estates, North Andover, MA.
On August 11, 2011 this office sent you the attached email regarding Building 25 apartment unit
#2 and chronic water complaints. The report submitted by the tenant, Ms. O'Connor prepared for
Advanced Mold Detection Services and this unit is attached. At that time, no chronic condition
could be specifically identified by the Health Department. The tenant was in the process of
moving out.
The second report, from unit #1, was sent to the Health Department by a different tenant of
building 25. This tenant submitted air quality results that had been also privately commissioned
by her, utilizing the same professional company as Ms. O'Connor. In this case the tenant in unit
#1 did not request an inspection, but simply wanted the information to be on file at the Health
Department for future tenant's view. I believe your company also had air quality testing in this
apartment. This unit is now vacant as well.
Last week an Order Le sent out regarding a Health Inspection conducted on September 1,
2011 at Building 2��oran
this unit the chronic dampness has created the visual and sensory
conditions necessaer to Correct.
This is the third unit in Building 25 to have complained about mold and chronic dampness,
within such a short period of time. This is cause of great concern to the Health Department.
Three units not directly contiguous, but located on the same lower level implicate the structure
rather than a single condition in the building, such as a plumbing leak.
1600 Osgood Street, North Andover, Massachusetts 01845
Phone 978.688.9540 Fax 978.688.8476 Web www.townofnorthandover.com
These complaints and conditions are now noted in the Health Department files and this
correspondence to AIMCO representatives is to ensure that AIMCO management personnel are
aware and have been apprised of the complaints.
The state sanitary code clearly states that no rental unit shall be rented with known sanitary code
violations. For this reason, it is the Health Department's request to conduct similar investigations
into units #1 and #2, as has been Ordered for unit #4. This office expects a response to this
request within the same time period of the OL for unit #4. Please also confirm whether this
building was one of the many buildings that ground water conditions have attempted to be
addressed with improved drainage.
It may be prudent for AIMCO to consider voluntarily closure of these units as they become
available until the chronic dampness conditions and risk to the tenants can be fully addressed.
Please feel free to call the Health Department at 978-688-9540 with any questions you may have.
Sincerely,
Swan Sawy'&'r, RE S/RS
` P�iblic Health Director
Cc:
1) AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662
2) AIMCO — DBA: Royal Crest Estates, 50 Royal Crest Drive, North Andover, MA 01845
3) Tenants — Building 25 Royal Crest Drive
4) Melanie French — AIMCO/Royal Crest Estates, Philadelphia
5) Deana Susko — AIMCO/Royal Crest Estates, North Andover
6) File
1600 Osgood Street, North Andover, Massachusetts 01845
Phone 918.688.9540 Fax 918.688.8416 Web www.townofnorthandover.com
DelleChiaie, Pamela
From: DelleChiaie, Pamela
Sent: Tuesday, September 06, 20114:26 PM
To: 'Mark.Johnson @aimco.com'; 'Deana.Susko@aimco.com'; 'Cappel@aimco.com'
Cc: 'Melanie. French@aimco.com'; Sawyer, Susan; Grant, Michele
Subject: Complaint: 25 Royal Crest Drive - Apt. #4, North Andover, MA - ORDER LETTER ATTACHED
DATED 9/1/2011 - SENT 9/6/2011
Attachments: 20110906145048354.pdf
Follow Up Flag: Follow up
Flag Status: Flagged
The attached State Sanitary Code violation and resulting order letter are issued to you under the provisions of
the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000.
This letter is being sent to you on behalf of Michele Grant, Public Health Inspector for the Town of North
Andover. This is a scanned copy of the original letter. The original will be sent to you via certified mail as
well.* Please call the Health Department if you have any questions. Thank you for your attention to this
matter.
Pamela DelleChiaie
Departmental Assistant I Community Development I Health Department
Town of North Andover
1600 Osgood Street I Bldg 20 1 Suite 2-36
North Andover, MA 01845
2 Office - 978-688-9540
2 Fax - 978-688-8476
Eml Email - ndellechiaie(@townofnorthandover.com
'1� Website http://www.townofnorthandover.com/Pages/index
DISTRIBUTION:
To: AIMCO *
To: AIMCO **
DBA: ROYAL CREST ESTATES
CORPORATE OFFICE
ATTN: Property Management Office
ATTN: Peter Cappel, V.P. of Env. Health & Safety
Contacts
4582 S. Ulster Street
50 Royal Crest Drive
Denver, CO 80327-2662
North Andover, MA 01845
MELANIE FRENCH (PHILADELPHIA)
E-MAIL ONLY
V.P., Northeast Area
AIMCO/ROYAL CREST ESTATES
MARK JOHNSON* (c/o: NORTH
EMAIL & CERTIFIED MAIL
ANDOVER)
7004-2510-0001-6602-3302
Regional Supervisor
Tracking:
AIMCO/ROYAL CREST ESTATES
ht!ps://tools.usps.com/go/TrackConfirniAction!iEput. action
DEANA SUSKO* (c/o: NORTH
EMAIL & CERTIFIED MAIL
ANDOVER)
7004-2510-0001-6602-3302
Branch Manager
Tracking:
AIMCO/ROYAL CREST ESTATES
htMs:Htools.usps.com/go/TrackConfirniAction!input.action
LI
PETrER C PPEL** (DENVER, CO)
V.P., Env. Health &r Safety
AIMCO/CORPORATE OFFICE
Tenant:
Ester Veas
ROYAL CREST ESTATES
25 Royal Crest Drive - Apt. #4
North Andover, MA 01845
EMAIL &z CERTIFIED MAIL
7004-2510-0001-6602-3319
Tracking:
REGULAR 1ST CLASS MAIL
Town of North Andover FILE C
Office of the Health Department
Community Development and Services Division
1600 Osgood Street
North Andover, Massachusetts 01845
Susan Sawyer (978) 688-9540 - Phone
Public Health Director (978) 688-9542 - Fax
NORTH ANDOVER BOARD OF HEALTH
ORDER LETTER
Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of
Fitness for Human Habitation, 105 CMR 410.000.
Date: September 1, 2011
To Owner of Record:
AIMCO / dba Royal Crest Estates
Property Management Office
50 Royal Crest Drive
North Andover. MA. 01845
Property Location:
Ester Veas
25 Royal Crest Drive - Apt: #4
North Andover, MA 01845
An authorized inspection was made of your property at the above referenced address by North
Andover Health Department personnel on September 1, 2011.
This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II,
as listed on the attached Violation Form. You are hereby ORDERED to correct these violations
within the time allotted on the enclosed form. Failure to comply within the specified time period
may result in further action by the North Andover Board of Health.
You have the right to request a hearing before the Board of Health if you feel this order should be
modified or withdrawn. A request for said hearing must be made in writing and received by the
Health Department within seven (7) dys from the receipt of this order.
At said hearing, you will be given an opportunity to be heard and to present witnesses and
documentary evidence as to why this order should be modified or withdrawn. All affected
parties will be informed of the date, time and place of the hearing and of their right to inspect and
copy all records concerning the matter to be heard. You may be represented by an attorney. You
have the right to inspect and obtain copies of all relevant records concerning the matter to be
heard.
MAc ele E. Grant /
Public Health Inspector "
BOARD OF APPEALS 688-9541 BUILDING 688-9545 CONSERVATION 688-9530 HEALTH 688-9540 PLANNING 688-9535
Re: Property: Building 25 Apt: 4
From: North Andover Board of Health
Date: September 1, 2011
ORDER LETTER
An authorized inspection of 25 Royal Crest Avenue, Apt: 4 was performed by Board of
Health staff on September 1, 2011 at which violations of 105 CMR 410.000 Chapter II of
the State Sanitary Code, Minimum Standards of Fitness for Human Habitation were
found. Failure to respond within the allotted time period may result in a Board of
Health finding that the dwelling is unfit for human habitation.
All violations must be corrected within seven (7) days of receipt of this Order Letter,
or a plan for completion must be approved by this office if a professional contractor
must be hired to do the work. The apartment may not be occupied until a certification
of compliance has been issued bV the Board of Health.
Violation
Regulatory
Reference
Re -Inspection
Mold
410.500
1) Mold found on Master Bedroom walls, 2nd bedroom
walls, bathroom. Mold was found on much furniture
Strong odor of dampness.
OWNER IS RESPONSIBLE FOR MAINTAINING THE
RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS
WELL AS A WATERTIGHT ENVIRONMENT.
Owner shall hire a remediation company to assess and remediate
the chronic dampness throughout Building 25, Apt: 4. The hired
remediation company shall confer and submit all paper work to
the Health Department.
Note: Renter's child has a case of Asthma.
Cc:
➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662
➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North
Andover, MA 01845
➢ Ester Veas — 25 Royal Crest Drive - Apt: #4, North Andover, MA
01845
➢ Melanie French—AIMCOIRoyal Crest Estates, Philadelphia
➢ Mark Johnson—AIMCOIRoyal Crest Estates, North Andover
➢ Deana Susko—AIMCOIRoyal Crest Estates, North Andover
File