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HomeMy WebLinkAboutMiscellaneous - Bldg. 24-Apt. 7-Royal Crest DriveDelleChiaie, Pamela From: Sawyer, Susan Sent: Monday, May 07, 2012 3:23 PM To: DelleChiaie, Pamela Subject: FW: complaint the previous discussion was not lodged as a formal complaint so hence no record. Now she wants a formal one. Please record as follows. complainant Esther Veras 978 398-8601 Esther7ma@aol.com Owner Royal Crest —AIMCO Building 24 — 7 Nuisance odor. - Assumed cigarette smoke odor entering the units hallway and hall bathroom on a daily basis. Believes it is from an adjoining unit. Has complained to landlord without correction. Ms. Veras spoke to Ms. Sawyer some time ago, but no formal complaint was documented at that time. Response so far. S. Sawyer called Paul Halfmann of DPH. Waiting for return call to discuss appropriate response to the problem From: Sawyer, Susan. Sent: Monday, May 07, 2012 3:14 PM To: 'esther7ma@aol.com' Subject: complaint Hello Esther, I have a phone call it to the MA Dept of Public Health and awaiting a response. The gentleman was busy, but will call me tomorrow. I will explain your issue and I hope they have suggestions. I will email you. If we need to come to your unit, I will call to set up an appointment. Thank you, Susan Susan Sawyer Public Health Director Town of North Andover 1600 Osgood Street Bldg. 20, Unit 2-36 North Andover, MA 01845 Phone 978.688.9540 Fax 978.688.8476 Email mailto:ssawver@townofnorthandover.com Web www.TownofNorthAndover.com 1 ,r- OWNER DA ''' NORTH ANDOVER HEALTH DEPARTMENT -27 el Iddes t • North Andover, MA 01845 / Tel. 978 688-9540 • Fax: 978 688-V642$'�%P email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report s//sora Rev. 6/04 ` INSPECTOR i .o � CQ r7 A N s� y C C d N cn E T 3 x E 3= E b C U •g o dL� ° U r w �j s Duns cc cu E-' to U 0 ti � bA� a c CA N v n c 0 c c V a Eb 0 O Cd bA 'O Vf V U 8 Q W N F T L u ¢ v c a a � lu N �o E In N_ y N > 01 O M Y 000 C C A A U c O U O N � GLS "O oo aci O s E w O a a� U W ti ♦+ O 'u O > R a0i 0 00 Y � 3 � y to O a! 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N � a O w 0000 x 4 O a o p 000 • L y 0 I V •� G lu C7 elu W 3 G N z w wQ a U 0 I V •� G lu e� elu v F z w wQ a U v U � c. vHd s o O � 'a A •� G e� �0, v F a U U � U vHd a` Y w r 3 00_ � p> o o 7 r- 3 40 V'pU' ¢5 p N p 7 3 `a Z O ti U O O> �C2 -2mZ iwW E ro3 � 3 ci CL. ° w Grant, Michele From: Sawyer, Susan Sent: Wednesday, May 09, 2012 3:21 PM To: Grant, Michele Subject: FW: North Andover COMPLAINT ROYAL CREST DRIVE Just has his name. and number -----Original Message ----- From: Chris Banthin jmailto:chrisbanthin(@phaionline.org1 Sent: Wednesday, May 09, 2012 11:05 AM To: Halfmann, Paul (DPH) Cc: Sawyer, Susan; chris@aphaionline.ore Subject: Re: North Andover COMPLAINT ROYAL CREST DRIVE Hi Susan, Please give me a call at (617) 842-1970. Chris ...................... Via Handheld On May 9, 2012, at 10:21 AM, "Halfmann, Paul (DPH)" <paul.halfmann@state.ma.us> wrote: > Hi Chris hope all is well. Susan is the health agent for N. Andover and has some problems with the migration of tobacco smoke and I thought you may be able to help her. > Sent from my B1ackBerry > Paul Halfmann, MPH > Assistant Director > Community Sanitation Program > Bureau of Environmental Health > Massachusetts Department of Public > Boylston, MA 01583 > Tel. 508.792.7880 ext. 2338 > Fax 508.792.7706 > www.mass.gov/dph/dcs Health 180 Beaman Street W. > ----- Original Message ----- > From: Sawyer, Susan jmailto:ssawyer(@townofnorthandover.com1 > Sent: Wednesday, May 09, 2012 10:00 AM > To: Halfmann, Paul (DPH) > Cc: Grant, Michele <m rg ant@townofnorthandover.com> > Subject: RE: North Andover COMPLAINT ROYAL CREST DRIVE > Hi Paul, > Michele spoke to the management of Royal Crest about the smoke issue. They apparently have had more than one case and have consulted their attorney about it. 1 > No resolution to date however. > Do you have the contact info for the person who is into the smoke issue? > Thx > Susan > -----Original Message----- > From: Halfmann, Paul (DPH) [mailto:paul.halfmann(@state.ma.usl > Sent: Tuesday, May 08, 2012 3:58 PM > To: Sawyer, Susan > Subject: Re: North Andover COMPLAINT ROYAL CREST DRIVE > It would depend if work will be completed within a few days. If not > you should inspect > Sent from my B1ackBerry > Paul Halfmann, MPH > Assistant Director > Community Sanitation Program > Bureau of Environmental Health > Massachusetts Department of Public Health 180 Beaman Street W. > Boylston, MA 01583 > Tel. 508.792.7880 ext. 2338 > Fax 508.792.7706 > www.mass.gov/dph/dcs > ----- Original Message ----- > From: Sawyer, Susan [mailto:ssawyer(@townofnorthandover.coml > Sent: Tuesday, May 08, 2012 01:08 PM > To: Halfmann, Paul (DPH) > Subject: North Andover COMPLAINT ROYAL CREST DRIVE > Sorry Paul, this is another issue... new today. I am just wondering; if a tenant has one shower working and another is not, but there is a work order request in .... are we required to go and inspect. > I think the answer is not one I like! Right? > Hope to speak with you soon. > Susan > -----Original Message----- > From: DelleChiaie, Pamela > Sent: Tuesday, May 08, 2012 10:26 AM > To: Grant, Michele > Cc: Sawyer, Susan > Subject: COMPLAINT - BLDG. 3 - APT. 6 ROYAL CREST DRIVE 0) > Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. > Please consider the environment before printing this email.