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HomeMy WebLinkAboutMiscellaneous - Bldg. 39-Apt. 8 Royal Crest Drive_` j /: z s y� vi C4 0 N H O m 0 O� z U V] N c N W E on v❑ o cOi Q ctl a'ni 00 w H O i Q U C 0 _ N 00 Olu v� m ro 9:6 b R is •v ei sa. w tw E.o o � U U °ry o O a0i v s a'Y s 0 � U O °° V1 eQ .' y •C � E � L Q.e c 3 n C > o c 0 Ori « MO C 40, w oo F N ' oa 'a N O O V C� .D S'' G U > QO C d Q O C N ,v .°� w AE 3 a En U W O x m a �oAu y to.0 � •y B G� c`� Q C c0 y U Sir H d •y O >a •� v. •� y s. � y O V U A U ajA U U u rr s y� vi C4 0 N H O m 0 '16e1leChiaie, Pamela From: Grant, Michele Sent: Thursday, October 13, 2011 3:16 PM To: French, Melanie (Philadelphia); 'Susko, Deana (Boston)'; 'Johnson, Mark (042393 -Royal Crest Estates (Nashua))' Cc: Sawyer, Susan; DelleChiaie, Pamela Subject: FW: Building 39 Apt 8 Attachments: 20111013144905676.pdf Attached, please find an Order letter for Building 39, Apt: 8 Michele E. Grant Public Health Agent North Andover Health Department North Andover, MA. 01845 978-688-9540 978-688-8476- Fax -----Original Message ----- From: noreply@townofnorthandover.com [mailto:noreply@townofnorthandover.com� Sent: Thursday, October 13, 20112:49 PM To: Grant, Michele Subject: This E-mail was sent from "RNPOA428C" (Aficio MP C5000). Scan Date: 10.13.201114:49:05 (-0400) Queries to: noreply@townofnorthandover.com Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/ ` reidx.htm. Please consider the environment before printing this email. Ar Town of North Andover N°RT)l Office of the Health Department Community Development and Services Division e 400 Osgood Street North Andover, Massachusetts 01845 acNu Susan Sawyer (978) 688-9540 - Phone Ptiblic t-kal th Director (978) 688-9542 - Fax NORTH ANDOVER BOARD OF HEALTH ORDER LETTER Issued under the provisions of the State Sanitary Code, Chapter 11, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000. Date: Seotember 11, 2011 To Owner of Record: AIMCO / dba Royal Crest Estates Property Management Office 50 Royal Crest Drive North Andover. MA. 01845 Property Location: Ahmed Abdelal Royal Crest Estates 39 Royal Crest Drive - Apt: #8 North Andover. MA 01845 An authorized inspection was made of your property at the above referenced address by North Andover Health Department personnel on October 6, 2011. This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II, as listed on the attached Violation Form. You are hereby ORDERED to correct these violations within the time allotted on the enclosed form. Failure to comply within the specified time period may result in further action by the North Andover Board of Health. You have the right to request a hearing before the Board of Health if you feel this order should be modified or withdrawn. A request for said hearing must be made in writing and received by the Health Department within seven (7) days from the receipt of this order. At said hearing, you will be given an opportunity to be heard and to present witnesses and documentary evidence as to why this order should be modified or withdrawn. All affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. You may be represented by an attorney. You have the right to inspect and obtain copies of all relevant records concerning the matter to be heard. Michele E. Grant Public Health Inspector BOARD OF APP EA[ S 688.9541 111.)I .DING 658-9545 CONSI;sRVATION 688-9530 11rAurij 688-t954U PLANNING 688.9535 I/ Re: Property: Building 39 Apt: 8 From: North Andover Board of Health Date: October 6, 2011 ORDER LETTER An authorized inspection of 39 Royal Crest Avenue, Apt: 8, was performed by Board of Health staff on Thursday, October 6, 2011 at which violations of 105 CMR 410.000 Chapter II of the State Sanitary Code, Minimum Standards of Fitness for Human Habitation were found. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. All violations must be corrected within seven (7) days of receipt of this Order Letter, or a plan for completion must be approved_ by this office if a professional contractor most be .hired to do the work. The apartment may not be occupied until a certification of compliance has been issued by the Board of Health. Violation Regulatory Reference Re -Inspection Mold — Chronic Dampness 410.500 Mold and Chronic dampness in the Master Bathroom, OWNER IS RESPONSIBLE FOR MAINTAINING THE RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS WELL AS A WATERTIGHT ENVIRONMENT. Owner shall hire a remediation company to assess and rerrteddate the chronic dampness throughout Building 37, Apt; 4. The hired reruediation company shall confer and subrrrit all paper work to the Health Department. Ceiling 410.500 Ceiling in master bedroom and kitchen are breaking away. OWNER IS RESPONSIBLE FOR MAINTAIN THE FOUNDATION, FLOORS, WALLS, AND CEILINGS. Owner shall repair ceilings in kitchen and bedroom. If it is determined that an asbestos remediater needs to he hired to properly remove Phe popcorn ceiling. Please .see the highlighted paragraph above. Re: Property: Building 39 Apt: 8 From: North Andover Board of Health safe! OetnhPr F_ 2(11 1 Cc: ➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662 ➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North Andover, MA 01845 Renato and Brittany Matta, Royal Crest Estates, 37 Royal Crest Drive - Apt: ##4, North Andover, MA 01845 ➢ Melanle French—AIMCOIRoyal Crest Estates, Philadelphia ➢ Nathan Dzladul — AIMCO/Royal Crest Estates, North Andover ➢ Deana Susko —AIMCO/Royal Crest Estates, North Andover File DelleChiaie, Pamela - From: Susko, Deana (Boston) [Deana.Susko@aimco.com] Sent: Thursday, October 13, 2011 7:14 PM To: Grant, Michele; French, Melanie (Philadelphia) Cc: Sawyer, Susan; DelleChiaie, Pamela Subject: RE: Building 39 Apt 8 Hi Michele, I am in receipt of your Order Letter for 39 Royal Crest Drive ##8. This had not been reported up until now. I have left a message for the resident and am waiting to hear back from him. We will be entering the apartment tomorrow with Smith and Wessel to create a scope of work. I will continue to call the resident tomorrow to discuss a hotel for the duration of the work. As soon as I receive the scope, which should be tomorrow, I will forward with our detailed plan. I have a question if you would be so kind. Each time one of our residents reports something is a visit made to the apartment? I just want to have this knowledge as I have never asked this question before. P.S. As I am here basically fulltime there is no need to copy Mark Johnson on emails pertaining to Royal Crest Estates North Andover. Thanks so much. Deana -----Original Message ----- From: Grant, Michele mailto:mgrant@townofnorthandover.coml Sent: Thursday, October 13, 20113:16 PM To: French, Melanie (Philadelphia); Susko, Deana (Boston); Johnson, Mark (042393 -Royal Crest Estates (Nashua)) Cc: Sawyer, Susan; DelleChiaie, Pamela Subject: FW: Building 39 Apt 8 Attached, please find an Order letter for Building 39, Apt: 8 Michele E. Grant Public Health Agent North Andover Health Department North Andover, MA. 01845 978-688-9540 978-688-8476 - Fax -----Original Message ----- From: noreply@townofnorthandover.com Finailto:noreply@townofnorthandover.coml Sent: Thursday, October 13, 20112:49 PM To: Grant, Michele Subject: This E-mail was sent from "RNPOA428C" (Aficio MP C5000). NORTH ANDOVER HEALTH DEPARTMENT • North Andover, MA 01845 Tel. 978 688-9540 • Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report Rev. 6/04 INSPECTOR NORTH ANDOVER HEALTH DEPARTMENT —2-7-GhardesZtreet-• North Andover, MA 01845 Tel. 978 688-9540 a Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/inspection Report Rev. 6/04 INSPECTOR Grant, Michele To: French, Melanie (Philadelphia); Susko, Deana (Boston); Johnson, Mark (042393 -Royal Crest Estates (Nashua)) Cc: Sawyer, Susan; DelleChiaie, Pamela Subject: FW: Building 39 Apt 8 Attachments: 20111013144905676.pdf Attached, please find an Order letter for Building 39, Apt: 8 Michele E. Grant Public Health Agent North Andover Health Department North Andover, MA. 01845 978-688-9540 978-688-8476 - Fax -----Original Message ----- From: noreply(altownofnorthandover.com fmailto:noreply(@townofnorthandover.coml Sent: Thursday, October 13, 2011 2:49 PM To: Grant, Michele Subject: This E-mail was sent from "RNPOA428C" (Aficio MP C5000). Scan Date: 10.13.2011 14:49:05 (-0400) Queries to: noreply(@townofnorthandover.com Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: htty://www.sec.state.ma.us/pre/Dreidx.htm. Please consider the environment before printing this email. 1 Town of North Andover of KORTh . �r b6�yen Aar"MCOL Office of the Health Department Community Development and Services Division � } e 400 Osgood Street North Andover Massachusetts 01845 SacHus Susan Sawyer (978) 688-9540 - Phone Public Health Director (978) 688-9542 - Fax NORTH ANDOVER BOARD OF HEALTH ORDER LETTER Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000, Date: September 11, 2011 To Owner of Record: AIMCO / dba Royal Crest Estates Property Management Office 50 Royal Crest Drive North Andover. MA. 01845 Property Location: Ahmed Abdelal Royal Crest Estates 39 Royal Crest Drive - Apt: #8 North Andover. MA 01845 An authorized inspection was made of your property at the above referenced address by North Andover Health Department persolmel on October 6, 2011. This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II, as listed on the attached Violation Form. You are hereby ORDERED to correct these violations within the time allotted on the enclosed form. Failure to comply within the specified time period may result in further action by the North Andover Board of Health. You have the right to request a hearing before the Board of Health if you feel this order should be modified or withdrawn. A request for said hearing must be made in writing and received b, the Health Department within seven 7) days from the receipt of this order. At said hearing, you will be given an opportunity to be heard and to present witnesses and documentary evidence as to why this order should be modified or withdrawn. All affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. You may be represented by an attorney. You have the right to inspect and obtain copies of all relevant records concerning the matter to be heard. Michele E. Grant Public Health Inspector BOARD OF APPPAIS 688.9541 BUILDIN0 68&9545 CONSURVATION figs -9530 1113AIJH 688-9540 PLANNING 688-9535 Re: Property: Building 39 Apt: 8 From: North Andover Board of Health Date: October 6, 2011 ORDER LETTER An authorized inspection of 39 Royal Crest Avenue, Apt: 8, was performed by Board of Health staff on Thursday, October 6, 2011 at which violations of 105 CMR 410.000 Chapter 11 of the State Sanitary Code, Minimum Standards of Fitness for Human Habitation were found. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. All violations must be corrected within seven (7) days of receipt of this Order Letter, or a plan for completion must be approved by this office if a professional contractor must be hired to do the work. The apartment may not be occupied until a certification of compliance has been issued by the Board of Health. Violation Regulatory Reference Re -Inspection Mold - Chronic Dampness 410.500 Mold and Chronic datrtpness in the Master Bothrooni, OWNER IS RESPONSIBLE ICOR MAINTAINING TI -IE RENTAL PREMISES FREE OI< C14RON.IC DAMPNESS, AS WELL AS A WATERTIGHT ENVIRONMEN`I". Otimer shall hire a remediation company to assess and reinediate the chronic dampness throughout Building 37, Apt: 4. The hired rendedlation conipany shall confer and submit all paper 14,ork to the health Departinent. Ceiline 410.500 Ceiling in master bedroom and kitchen are breaking away. OWNER IS RESPONSIBLE ICOR MAINTAIN THE FOUNDATION, FLOORS, WALLS, AND CEILINGS. Oimer' Shall repair ceilings in kitchen and bedroom. ffit is deter"mined that an asbestos remediater needs to be hired to properly reinove the popcorn ceiling. Tease see the highlighted paragraph above. Re: Property; Building 39 Apt: 8 From: North Andover Board of Health nnfa! Oetnher 6 InI I Cc: ➢ AIMCO — 4S82 S. Ulster Street, Denver, CO 80327-2662 ➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North Andover, DIA 01845 Renato and Brittany Malta, Royal Crest Estates, 37 Royal Crest Drive - Apt: #t4, North Andover, MA 01845 ➢ Melanie French—AIMCOIRoyal Crest Estates, Philadelphia ➢ Nathan Dziadul —AIMCO/Royal Crest Estates, North Andover ➢ Deana Susko — AIMCO/Royal Crest Estates, Norte Amlover D File NORTH ANDOVER HEALTH DEPARTMENT 27 Charles Street • North Andover, MA 01845 Tel. 978 688-9540 • Fax: 978 688-9542 email: healthdept@townofnorthandover.com Complaint Investigation/Inspection Report ■ Complete items 1, 2, and 3. Also complete item 4 if Restricted Delivery is desired. ■ Print your name and address on the reverse so that we can return the card to you. ■ Attach this card to the back of the mailpiece, or on the front if space permits. 1. Article Addressed to: L� Signature E3 Agent Agent ❑ Addressee B. 4t d by (Printed Name) C. Date of Delivery !0A-� I D. I7ES,eRJT1G, if€ ' em 1? ❑ Yes IM 'ow: ❑ No 5 �u�i 3• rvi H DEPARTMENT 0 Registered ❑ Return Receipt for Merchandise ❑ Insured Mail ❑ C.O.D. 4. Restricted Delivery? (Extra Fee) ❑ Yes 2. Article Number 7004 2510 0001 6602 3333 (transfer from service laben j PS Form 3811, February 2004 Domestic Return Receipt 102595-02-M-1540' UNITED STATES POSTAL SERVICE First -Class Mail Postage & Fees Paid USPS Permit No. G-10 • Sender: Please print your name, address, and ZIP+4 in this box • NORTH ANDOVER HEALTH DEPT. 1600 Osgood Street Building 20, Suite 2-36 WO An0vor, MPS 01645 Certified Mail Provides: es,anay)Zoo? eunr'�ee�ojsd ■ A mailing receipt ■ A unique identifier for your mailpiece j ■ A record of delivery kept by the Postal Service for two years Important Reminders: r Certified Mail may ONLY be combined with First -Class Mail® or Priority Mail®. ■ Certified Mail is not available for any class of international mail. ■ NO INSURANCE COVERAGE IS PROVIDED with Certified Mail. For valuables, please consider Insured or Registered Mail. ■ For an additional fee, a Retum Receipt may be requested to provide proof of delivery. To obtain Return Receipt service, please complete and attach a Return Receipt (PS Form 3811) to the article and add applicable postage to cover the fee. Endorse mailpiece "Return Receipt Requested". To receive a fee waiver for a duplicate return receipt, a USPS® postmark on your Certified Mail receipt is required. ■ For an additional fee, delivery may be restricted to the addressee or addressee's authorized agent. Advise the clerk or mark the mailpiece with the endorsement "Restricted -Delivery". ■ If a postmark on the Certified Mail receipt is desired, please present the arti- cle at the post office for postmarking. If a postmark on the Certified Mail receipt is not needed, detach and affix label with postage and mail. IMPORTANT: Save this receipt and present it when making'an inquiry. Internet access to delivery information is not available on mail addressed to APOs and FPOs. QYA • - $ I n mp M 'm ru OFFICIAL U S EF jPostage $ O Certified Fee OReturn Receipt Fee /.1i1 P Here \\ (Endorsement Required) CAD C3 Restricted DeliveryFee rzi(Endorstiment Required) ------Lrl � f1J Total Postage & Fees O ntTo �•��0 �-t,eNo.;----/� ......... --------- - -; ...`... or PO Bar No. �v 1� 'Certified Mail Provides: ® A mailing receipt (—eAaa)aooaeunr'ooae-o:jsa ® A unique Identifier for your mailpleoe 4. ■ A record of delivery kept by the Postal Service for two years Important Reminders: m Certified Mail may ONLY be combined with First -Class Maile or Priority Mail®. m Certified Mail is not available for any class of international mail. e NO INSURANCE COVERAGE IS PROVIDED with Certified Mail. For valuables, please consider Insured or Registered Mail. o For an additional fee, a Return Receipt may be requested to provide proof of delivery. To obtain Return Receipt service, please complete and attach a Return Receipt (PS Form 3811) to the article and add applicable postage to cover the fee. Endorse mailpiece "Return Receipt Requested". To receive a fee waiver for a duplicate return receipt, a USPS® postmark on your Certified Mail receipt is required. f a For an additional fee, delivery may be restricted to the addressee or addressee's authorized a ent. Advise the clerk or mark the mailpiece with the endorsement "Restdctedefivery". a If a postmark on the Certified Mail receipt Is desired, please present the arti- cle at the post office for postmarking. If a postmark on the Certified Mail receipt is not needed, detach and affix label with postage and mail. IMPORTANT: Save this receipt and present it when making an inquiry. Internet access to delivery information is not available on mail addressed to APOs and FPOs. ,r Town of North Andover Office of the Health Department o: Community Development and Services Division ; 400 Osgood Street North Andover, Massachusetts 01845sSACH' � US t Susan Sawyer (978) 688-9540 - Phone Public Health Director (978) 688-9542 - Fax NORTH ANDOVER BOARD OF HEALTH ORDER LETTER Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000. Date: September 11, 2011 To Owner of Record: AIMCO / dba Royal Crest Estates Property Management Office 50 Royal Crest Drive North Andover. MA. 01845 Property Location: Ahmed Abdelal Royal Crest Estates 39 Royal Crest Drive - Apt: #8 North Andover. MA 01845 An authorized inspection was made of your property at the above referenced address by North Andover Health Department personnel on October 6, 2011. This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II, as listed on the attached Violation Form. You are hereby ORDERED to correct these violations within the time allotted on the enclosed form. Failure to comply within the specified time period may result in further action by the North Andover Board of Health. You have the right to request a hearing before the Board of Health if you feel this order should be modified or withdrawn. A request for said hearing must be made in writing and received by Health Department within seven (7) days from the receipt of this order. At said hearing, you will be given an opportunity to be heard and to present witnesses and documentary evidence as to why this order should be modified or withdrawn. All affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. You may be represented by an attorney. You have the right to inspect and obtain copies of all relevant records concerning the matter to be heard. ti E. Grant Public Health Inspector BOARD OF APPEALS 688-9541 BUILDING 688-9545 CONSERVATION 688-9530 HEALTH 688-9540 PLANNING 688-9535 x, Re: Property: Building 39 Apt: 8 From: North Andover Board of Health Date: October 6, 2011 ORDER LETTER An authorized inspection of 39 Royal Crest Avenue, Apt: 8, was performed by Board of Health staff on Thursday, October 6, 2011 at which violations of 105 CMR 410.000 Chapter II of the State Sanitary Code, Minimum Standards of Fitness for Human Habitation were found. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. All violations must be corrected within seven (7) days of receipt of this Order Letter, or a plan for completion must be approved by this office if a professional contractor must be hired to do the work. The apartment may not be occupied until a certification of compliance has been issued by the Board of Health. Violation Regulatory Reference Re -Inspection Mold — Chronic Dampness 410.500 Mold and Chronic dampness in the Master Bathroom, OWNER IS RESPONSIBLE FOR MAINTAINING THE RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS WELL AS A WATERTIGHT ENVIRONMENT. Owner shall hire a remediation company to assess and remediate the chronic dampness throughout Building 37, Apt: 4. The hired remediation company shall confer and submit all paper work to the Health Department. Ceiling 410.500 Ceiling in master bedroom and kitchen are breaking away. OWNER IS RESPONSIBLE FOR MAINTAIN THE FOUNDATION, FLOORS, WALLS, AND CEILINGS. Owner shall repair ceilings in kitchen and bedroom. If it is determined that an asbestos remediater needs to be hired to properly remove the popcorn ceiling. Please see the highlighted paragraph above. �f Re: Property: Building 39 Apt: 8 From: North Andover Board of Health Date: October 6, 2011 Cc: ➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662 ➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North Andover, MA 01845 ➢ Ahmed Abdelal - 39 Royal Crest Drive —Apt. #8, North Andover ➢ Melanie French —AIMCO/Royal Crest Estates, Philadelphia ➢ Deana Susko —AIMCO/Royal Crest Estates, North Andover File Town of North Andover f NORTii Office of the Health Department F p Community Development and Services Division . •s ��r 400 Osgood Street North Andover, Massachusetts 01845 1SSACHUs�t Susan Sawyer (978) 688-9540 - Phone Public Health Director (978) 688-9542 - Fax NORTH ANDOVER BOARD OF HEALTH ORDER LETTER Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000. Date: September 11, 2011 To Owner of Record: AIMCO / dba Royal Crest Estates Property Management Office 50 Royal Crest Drive North Andover. MA. 01845 Property Location: Ahmed Abdelal Royal Crest Estates 39 Royal Crest Drive - Apt: #8 North Andover. MA 01845 An authorized inspection was made of your property at the above referenced address by North Andover Health Department personnel on October 6, 2011. This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II, as listed on the attached Violation Form. You are hereby ORDERED to correct these violations within the time allotted on the enclosed form. Failure to comply within the specified time period may result in further action by the North Andover Board of Health. You have the right to request a hearing before the Board of Health if you feel this order should be modified or withdrawn. A request for said hearing must be made in writing and received by the Health Department within seven (7) days from the receipt of this order. At said hearing, you will be given an opportunity to be heard and to present witnesses and documentary evidence as to why this order should be modified or withdrawn. All affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. You may be represented by an attorney. You have the right to inspect and obtain copies of all relevant records concerning the matter to be heard. ellld'e"Ox Michele E. Grant Public Health Inspector BOARD OF APPEALS 688-9541 BUILDING 688-9545 CONSERVATION 688-9530 HEALTH 688-9540 PLANNING 688-9535 Re: Property: Building 39 Apt: 8 From: North Andover Board of Health Date: October 6, 2011 ORDER LETTER An authorized inspection of 39 Royal Crest Avenue, Apt: 8, was performed by Board of Health staff on Thursday, October 6, 2011 at which violations of 105 CMR 410.000 Chapter II of the State Sanitary Code, Minimum Standards of Fitness for Human Habitation were found. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. All violations must be corrected within seven (7) days of receipt of this Order Letter r a plan for completion must be approved by this office if a professional contractor must be hired to do the work. The apartment may not be occupied until a certification f compliance has been issued by the Board of Health: Violation Regulatory Reference Re -Inspection Mold — Chronic Dampness 410.500 Mold and Chronic dampness in the Master Bathroom, OWNER IS RESPONSIBLE FOR MAINTAINING THE RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS WELL AS A WATERTIGHT ENVIRONMENT. Owner shall hire a remediation company to assess and remediate the chronic dampness throughout Building 37, Apt: 4. The hired remediation company shall confer and submit all paper work to the Health Department. Ceilin 410.500 Ceiling in master bedroom and kitchen are breaking away. OWNER IS RESPONSIBLE FOR MAINTAIN THE FOUNDATION, FLOORS, WALLS, AND CEILINGS. Owner shall repair ceilings in kitchen and bedroom. If it is determined that an asbestos remediater needs to be hired to properly remove the popcorn ceiling. Please see the highlighted paragraph above. v PLEASE ❑ CALL ❑ FINISH ❑ LIKE ME ❑ STOP IT ❑EMAIL ❑ SHUT UP ❑ GO AWAY ❑ BE NICE MEDIATELY ❑ SOON ❑ BY DAY'S END ❑ ALWAYS ❑ I SHOULDN'T HAVE HAD TO ASK ✓ ❑ THANK YOU KNOCKKNOCKSTUFF.COM • ® 2009 WHO'S THERE, INC. • Re: Property: Building 39 Apt: 8 ' From: North Andover Board of Health Date: October 6. 2011 N 11 Cc: ➢ AIMCO — 4582 S. Ulster Street, nver, CO 327-2662 ➢ AIMCO-dba Royal Crest Esta t , 50 Roy rest Drive, North Renato and Brittan alt rest Estates, 37 Royal Crest Drive - Apt: #4, North Andov r, MA 01845 e ante renc — O/Royal Crest Estates, Philadelphia ➢ Nathan Dziadul AIMCO/Royal Crest Estates, North Andover ➢ Deana Susko —AIMCO/Royal Crest Estates, North Andover File ' Town of North Andover f NORTH Office of the Health Department o Community Development and Services Division * i 400 Osgood Street.. + North Andover Massachusetts 01845 9S " Et`� Andover, SS Susan Sawyer (978) 688-9540 - Phone Public Health Director (978) 688-9542 - Fax NORTH ANDOVER BOARD OF HEALTH ORDER LETTER Issued under the provisions of the State Sanitary Code, Chapter II, Minimum Standards of Fitness for Human Habitation, 105 CMR 410.000. Date: September 11, 2011 To Owner of Record: AIMCO / dba Royal Crest Estates Property Management Office 50 Royal Crest Drive North Andover. MA. 01845 Property Location: Ahmed Abdelal Royal Crest Estates 39 Royal Crest Drive - Apt: 48 North Andover. MA 01845 An authorized inspection was made of your property at the above referenced address by North Andover Health Department personnel on October 6, 2011. This inspection revealed violations of certain regulations of the State Sanitary Code, Chapter II, as listed on the attached Violation Form. You are hereby ORDERED to correct these violations within the time allotted on the enclosed form. Failure to comply within the specified time period may result in further action by the North Andover Board of Health. You have the right to request a hearing before the Board of Health if you feel this order should be modified or withdrawn. A request for said hearing must be made in writing and received by the Health Department within seven (7) days from the receipt of this order. At said hearing, you will be given an opportunity to be heard and to present witnesses and documentary evidence as to why this order should be modified or withdrawn. All affected parties will be informed of the date, time and place of the hearing and of their right to inspect and copy all records concerning the matter to be heard. You may be represented by an attorney. You have the right to inspect and obtain copies of all relevant records concerning the matter to be heard. &� I hele . Grant Public Health Inspector BOARD OF APPEALS 688-9541 BUILDING 688-9545 CONSERVATION 688-9530 HEALTH 688-9540 PLANNING 688-9535 Re: Property: Building 39 Apt: 8 From: North Andover Board of Health Date: October 6, 2011 ORDER LETTER An authorized inspection of 39 Royal Crest Avenue, Apt: 8, was performed by Board of Health staff on Thursday, October 6, 2011 at which violations of 105 CMR 410.000 Chapter II of the State Sanitary Code, Minimum Standards of Fitness for Human Habitation were found. Failure to respond within the allotted time period may result in a Board of Health finding that the dwelling is unfit for human habitation. All violations must be corrected within seven (7) days of receipt of this Order Letter, or a plan for completion must be approved by this office if a professional contractor must be hired to do the work. The apartment may not be occupied until a certification of compliance has been issued by the Board of Health. Violation Regulatory Reference Re -Inspection Mold — Chronic Dampness 410.500 Mold and Chronic dampness in the Master Bathroom, OWNER IS RESPONSIBLE FOR MAINTAINING THE RENTAL PREMISES FREE OF CHRONIC DAMPNESS, AS WELL AS A WATERTIGHT ENVIRONMENT. Owner shall hire a remediation company to assess and remediate the chronic dampness throughout Building 37, Apt: 4. The hired remediation company shall confer and submit all paper work to the Health Department. Ceiling 410.500 Ceiling in master bedroom and kitchen are breaking away. OWNER IS RESPONSIBLE FOR MAINTAIN THE FOUNDATION, FLOORS, WALLS, AND CEILINGS. Owner shall repair ceilings in kitchen and bedroom. If it is determined that an asbestos remediater needs to be hired to properly remove the popcorn ceiling. Please see the highlighted _paragraph above. Re: Property: Building 39 Apt: 8 From: North Andover Board of Health nate' Ortnher (, 2M 1 Ce: ➢ AIMCO — 4582 S. Ulster Street, Denver, CO 80327-2662 ➢ AIMCO-dba Royal Crest Estates, 50 Royal Crest Drive, North Andover, MA 01845 ➢ Ahmed Abdelal - 39 Royal Crest Drive —Apt. #8, North Andover ➢ Melanie French —AIMCO/Royal Crest Estates, Philadelphia ➢ Deana Susko —AIMCO/Royal Crest Estates, North Andover File Grant, Michele From: edipietro498@verizon.net Sent: Friday, March 18, 2011 1:32 PM To: Grant, Michele Subject: Fwd: Fwd: Fwd: Repair concerns RE: DiPietro, 49-8 Royal Crest No. Andover Mar 18, 201109:29:01 AM, edipietro498 ,verizon.net wrote: Mar 18, 201108:38:29 AM, edipietro498ga,verizon.net wrote: Mar 18, 201108:35:35 AM, edipietro498kverizon.net wrote: To whom it may concern: (seems 'concerned' is an empty word) We have been waiting months to have a leaked bathroom issue resolved, but, to no avail. (there are also other leakage problems as well to which we have repeated called for attention to ) Some of these issues are health hazards and as sanitation issues are first and foremost concerns due to specific health conditions we find it inexcusable that our needs are not being met. We received a notice on March 14, 2011 from Ms Susko telling us that between March 16, Wednesday and March 18, Friday, someone would ber entering our apartment to perform these repairs. We were informed that delays nor appointments were accepable. We phoned the leasing office, as required, to ask questions involving this matter and to inform maintenence that we would be present at all times while the work was performed. We insist on being in the apartment during any time Royal Crest Staff enters because of an unfavorable past experience. This is the third day that we have been waiting patcntly and thus far, no one has shown as promised. We have tried to call the leasing office as instructed but noone is on duty until 11 AM. We wi8ll not leave a message as return calls are far and few between. Needless to say, we are not very pleased and are most disappointed. We do not appreciate any more excuses and ineffective maintenence resolutions. We look forward to your attention to these concerns at your earliest convenience and thank you for your Corporate Office resolution Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. Grant, Michele Frons': edipietro498@verizon.net Sent: Friday, March 18, 2011 1:57 PM Vo: Grant, Michele Subject: Fwd: Delivery Notification: Delivery has failed Mar 18, 2011 12:40:22 PM, postmastergverizon.net wrote: This report relates to a message you sent with the following header fields: Message -id: <1489082826.589775.1300470018327.JavaMail.root@vznitl70130>, Date: Fri, 18 Mar 2011 12:40:18 -0500 (CDT) From: edipietro498 ,verizon.net To: m rant e townofnoandover.com Subject: Fwd: Re: AIMCO Appreciates Your Business Your message cannot be delivered to the following recipients: Recipient address: mgrantgtownofnoandover.com Reason: Illegal host/domain name found Reporting -MTA: dns;vmsl73011.mailsrvcs.net (tcp-daemon) Arrival -date: Fri, 18 Mar 2011 12:40:18 -0500 (CDT) Original -recipient: rfc822;mgrant@townofnoandover.com Final -recipient: rfc822;mgrant@townofnoandover.com Action: failed Status: 5.4.4 (Illegal host/domain name found) M. Grant, Re: phone callm 03/18/11 If you have not received clear, adequate copies of some of the correspondence I had w/ Royal Crest I do have documentation. Thanks for your help with my concerns. Dorothy DiPietro Mar 18, 201109:18:54 AM, edipietro498@verizon.net wrote: Unfortunately, an automatic E -Mail response, as in past communications, does not cut it. The problems still exist and still demand our repeated, persistent actions. Not a nice way to do business nor to earn a favorable reputation. We pay our rent timely, keep our home in the best and cleanest of conditions, take pride in the stylish and pleasant appearance of our home and try to be good neighbors. We feel it's not to much to ask that we receive timely and proper resolutions to problems regarding our living conditions. We realize the economy is tough and that this past weather has caused unforeseen circunstances but maybe if things were maintained properly rather than applying bandaids, some of the problems could have been avoided or, at least, minimized. By the way, at least 4-5 different maintence people have looked at the problems here 4-5 times?? How's that for efficiency??? Coming from backgrounds, both private business and the public's business, we are not naive as to beleive that a business such as Aimco, a profit-making business, puts the customer's first: we do realize this and understand this, as your company obviously operates in the largest business sphere imaginable. But, we ask, at what cost does one gain the world and loose it's soul? Actions speak louder that words. In search of one good man, there are a few good people working here in the No Andover facility, Jim, Tom and Dale, to mention just three. Mar 18, 201108:3 7:14 AM, CustomerRelationskaimco.com wrote: The Resident Relations department at Apartment Investment and Management Company (AIMCO) is in receipt of your email. Your comments, concerns and issues are important to us. We are presently working to answer all of the emails in the order they were received. We will respond to your email as soon as possible. We appreciate your business and thank you for the opportunity to serve you on behalf of AIMCO. Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more, information please refer to: http://www.sec.state.ma.us/pre/preidx.htm. Please consider the environment before printing this email. Grant, Michele From: edipietro498@verizon.net Sent: Friday, March 18, 2011 1:29 PM to: Grant, Michele Subject: Fwd: Building concerns RE: phone call 03/18/11 (just one of 4+ corespondence) Feb 20, 2011 12:33:18 PM, edipietro498ka,verizon.net wrote: Attention: Deanna Susko According to your informational letter dated 02/18/2011 you were to be available on 02/20/2011. I have called you several times at the phione number noted. Our attempts were unsuccessful. I have two (2) concerns: 1. The ceiling in the Turret is cracked and 2., The bathroom ceiling is peeling and has mildew forming on the walls and celing as a result of leaking bathroom plumbing from the above apartment #12. We have called this matter to the attention of the maintenence department several times. No action has resolved this concern. In the past, this same type of problem had occurred but apparrently that past fix was short-lived. In closing, I quess I need to mention a few other concerns. People are not observing quiet times by respecting other residents. Someone is using the laundry at ten, eleven, twelve PM as well as one AM. We understand that there are times when such a situation may be unavoidable butoOn a regular basis is quite inconsiderate. Because of the location of our apartment, the noise is totally unacceptable and very disturbing. The machines and the constant water pipes are very noisy for use at these inappropriate times. Lastly, the constant use of motorized appliances all during the night does little to help one get a peaceful nights sleep. I'm very sure if other residents were aware of these problems more consideration would be practiced by all. I'm also confident that others never intentionally want to cause disturbances for others We will appreciate your addressing these concerns, concerns that we have brought to the attention to your facility management teams in the past Please note the Massachusetts Secretary of State's office has determined that most emails to and from municipal offices and officials are public records. For more information please refer to: http://www.sec.state.ma.us/pre/l)reidx.htm. Please consider the environment before printing this email.